It is unclear why someone who is seated in the very last row is in the last group to board. By the time the people in the back get to their seats, there is often no room overhead for bags. This makes no sense. There was no entertainment on our flight, wish there was. Lastly, two legs of trip, one from Denver to Chicago and back. The trip out was horrible, seating was very uncomfortable, too close quarters, trip coming back was awesome, seating was roomy.