Gaylord Wow, where do I start? So I recently made a reservation at this hotel, I heard some good things and I am from Colorado so I wanted to check it out... Unfortunately, the day of my reservation someone from my group was hospitalized. Naturally, I spent the entire day at the hospital. That same day, someone from my group called to let the hotel know, and the hotel noted it and emailed someone so we could change the reservation for another day. Two weeks passed and I heard nothing from the hotel, so I called them just to rebook for another day. Again, the person I needed to talk to was not there, so an email was sent... five weeks have passed and I still have not heard from this hotel. How ridiculous, pray that no one from your party gets hospitalized, because this hotel will make it impossible for you to rebook. Very unprofessional and no regard for their customer. I guess they just wanted to take the money and not provide any service for the payment.
The restaurant staff seemed over worked and snippy.
So much to do, very nice! A great place to spend a starvations with family.
We went to the property to enjoy the beautiful building and decorations. The property is gorgeous. We were very disappointed in the food though. It was very overpriced. We first went to teh Italian restuarant. ONce we were seated in a diniag area that had cafeteria lighting, we realized it was a buffet. I did a quick walk around and saw a salad bar, dried out baked ziti, chicken nuggets, mac and cheese, and pizza squares. It looked like a children's buffet, and nothing looked fresh or appetizing. We left and went to the steak house. We have eaten at many steakhouses int he area, and were aware that the prices are generally higher. when the food arrivesd, it was disappointing, and not of a steakhouse quality. under seasoned potates, flavoless steak, and over roasted brussel sprounts that were just crunchy leaves that fell apart. I paid Capital Grill prices for an Outback steak. Very disappointing, but better than paying Panzano's prices for their caferteria food next door. I would stay at this property again, but I would not waste money on
It’s brand new, so everything is still in pristine condition. And- It. Is. Massive. It has a few restaurants, 24 hour room service, a pool, a lazy river, shopping- like this hotel is a small city. I was so bummed we had to catch an early flight the next morning because I wanted more time to explore the Gaylord!
We really enjoyed the outdoor pool area. The rooms were very comfortable and clean.
Fantastic location, room, food, and everything! The floor arrangement can be a bit confusing at first but was easy to get the hang of. The staff was amazing, though I didn't really get the whole "this is where we are from" on their name tag part. Looking forward to coming back!
The staff was AMAZING! Extremely attentive and helpful and joyous even.
Clean, open layout, friendly staff and expensive. Great for a family vacation or outing; not so much for formal business meeting.
There was so much do on the property, you didn’t have to leave! The outdoor pools were amazing, could spend hours in the lazy river. The food was phenomenal at Monte Jade and the snacks at the sports bar were delicious!
The swimming pool area was great and my kids enjoyed it!
From the moment you walk through the front doors, you realize you are somewhere special. It is such a beautiful property. More importantly, the staff are extremely friendly and helpful, making you feel like you are special too.
Gaylord Rockies Resort & Convention Center places you within a 15-minute drive of Rocky Mountain Arsenal National Wildlife Refuge and Aurora Sports Park. This 1387-room, 4.5-star hotel has 2 indoor pools along with a full-service spa and 4 restaurants.
Relish the American cuisine at Mountain Pass Sports Bar, one of 4 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 10:30 AM.
All 1387 rooms provide refrigerators, coffee makers, and free bottled water. Flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with WiFi and wired Internet. Bathrooms have hair dryers and bathrobes. Other standard amenities include safes, phones, and ironing boards.
Guests of Gaylord Rockies Resort & Convention Center have access to a full-service spa, 2 indoor pools, and a lazy river. Valet parking is available for USD 39 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour fitness center, and a spa tub.
Gaylord Wow, where do I start? So I recently made a reservation at this hotel, I heard some good things and I am from Colorado so I wanted to check it out... Unfortunately, the day of my reservation someone from my group was hospitalized. Naturally, I spent the entire day at the hospital. That same day, someone from my group called to let the hotel know, and the hotel noted it and emailed someone so we could change the reservation for another day. Two weeks passed and I heard nothing from the hotel, so I called them just to rebook for another day. Again, the person I needed to talk to was not there, so an email was sent... five weeks have passed and I still have not heard from this hotel. How ridiculous, pray that no one from your party gets hospitalized, because this hotel will make it impossible for you to rebook. Very unprofessional and no regard for their customer. I guess they just wanted to take the money and not provide any service for the payment.
The restaurant staff seemed over worked and snippy.
So much to do, very nice! A great place to spend a starvations with family.
We went to the property to enjoy the beautiful building and decorations. The property is gorgeous. We were very disappointed in the food though. It was very overpriced. We first went to teh Italian restuarant. ONce we were seated in a diniag area that had cafeteria lighting, we realized it was a buffet. I did a quick walk around and saw a salad bar, dried out baked ziti, chicken nuggets, mac and cheese, and pizza squares. It looked like a children's buffet, and nothing looked fresh or appetizing. We left and went to the steak house. We have eaten at many steakhouses int he area, and were aware that the prices are generally higher. when the food arrivesd, it was disappointing, and not of a steakhouse quality. under seasoned potates, flavoless steak, and over roasted brussel sprounts that were just crunchy leaves that fell apart. I paid Capital Grill prices for an Outback steak. Very disappointing, but better than paying Panzano's prices for their caferteria food next door. I would stay at this property again, but I would not waste money on
It’s brand new, so everything is still in pristine condition. And- It. Is. Massive. It has a few restaurants, 24 hour room service, a pool, a lazy river, shopping- like this hotel is a small city. I was so bummed we had to catch an early flight the next morning because I wanted more time to explore the Gaylord!
We really enjoyed the outdoor pool area. The rooms were very comfortable and clean.
Fantastic location, room, food, and everything! The floor arrangement can be a bit confusing at first but was easy to get the hang of. The staff was amazing, though I didn't really get the whole "this is where we are from" on their name tag part. Looking forward to coming back!
The staff was AMAZING! Extremely attentive and helpful and joyous even.
