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Recent guest reviews

The worst place ever. The place is in very poor condition and very dirty.

You can hear through the walls amd our next door neighbor was fighting the whole time- very loudly. Room/floor was not clean. Need better or more pillows.

I disliked everything about this property. The upstairs room flooded and it flowed down into my room causing it to flood out. I was not accommodated for anything. My smoke detectors didn’t work after this incident and I was made to stay in that room the remainder of my staff. The staff is very rude and unhelpful. The front desk agent always charges extra fees for their own reasons. This hotel is by far the worst I have every stayed in.

This place is a mess. Alot of people going in and out doing suspicious. Loud noises at night we couldn't sleep. When we checking in to the room, there are 2 guys inside of our room already sleeping in the beds, and rest room is mess. Went down talk to front desk but they said they can not doing anything about it. We end up staying up for the whole night due to loud noises and not feeling safe. We check out right next morning and find a different hotel.

Perfume, shampoo body wash, shavincream. And razor.... And any blanket in the bed, any towels to take it shower

I booked with Orbitz and paid for a non smoking room upon check in the only rooms available were smoking rooms. I was told they would not smell very much, Not true all the smoke from the other rooms filters in. Next they have a ton of cockroaches bed bugs and uncleaned bath tub.

the rooms could use a bit more furniture, there is space for a chair of small sofa

Wasn’t able to take a bath due to knob not going down stuck on shower mode

No outside cameras vehicle stolen roaches in room told staff they did nothing

A nice place to "crash" and take a shower. The staff was very helpful and the wifi was strong. I nice location also with everything within a mile or two. Overall a very nice place to stay.

There is no check in staff after 10pm . They have a phone to call a hotline who then calls the night agent to check in . If your paying for a hotline just pay for an overnight shift front desk agent. We had to wait 20 mins for someone to show up . The rooms are dingy and old . The standard bed is a twin size and very cheaply made . A bar of soap is the only toiletry you will get .

The staff are ok, some of them smile or say good morning!! Lol, the room have the extended stay requirment, but it have the worst smell i have ever experienced. leterally, i stayed for a week and it never went off!! I was spraying a deodorant every day, still no hope. Also, there is something that bites (not kidding), it's not misquitoes or bed bugs (thank god), notonly this, the room window doesn't open (designed like this), So you can't even get fresh air or escape the smell. Neighborhood is way worse than discription, however, it was the cheapest

Amazing absolutely homely. Very friendly will recommend

Buen precio, deberían incluir desayuno, falta mas limpieza en ascensores , en la recepción no tenias pasta de dientes ni ningún otro articulo de limpieza...

Billings Street Aurora CO

Hotel highlights

  • Close to Town Center at Aurora
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Laundry facilities

Town Center at Aurora is within a mile (2 km) of WoodSpring Suites Denver Aurora, and other popular attractions like The Children's Hospital are within a few miles (5 km). This 121-room hotel welcomes guests with in-room amenities like kitchens, dining areas, and sitting areas.


Rooms

All 121 accommodations feature kitchens and space to spread out with dining areas and sitting areas. 34-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Phones and desks are also standard. Housekeeping is available once per stay.


Property features

Guests staying at WoodSpring Suites Denver Aurora enjoy free WiFi in public areas, laundry facilities, and a vending machine. Free parking is included with your stay. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Studio, 2 Double Beds, Non Smoking, Kitchen

2 Double Beds | Sleeps 4

Standard Studio, 1 Double Bed, Non Smoking, Kitchen

1 Double Bed | Sleeps 2

Guest reviews for WoodSpring Suites Denver Aurora

Everyone (13) Couples (1) Family (4)
3
Everyone

By on Nov 25, 2020

Review comment responded on Dec 1, 2020

Thank you for the good rating and for staying here with us. We hope to see you again the next time your travels bring you to the area.

3
Everyone

By on Sep 30, 2020

Review comment responded on Oct 1, 2020

Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!

1
Family with small children Family

The worst place ever. The place is in very poor condition and very dirty.

By , from new york on Jul 29, 2020

Review comment responded on Aug 27, 2020

I'm so sorry to hear that our hotel did not meet your expectations, Anvar. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. Best wishes in all your future travels.

1
Everyone

By on Jun 8, 2020

Review comment responded on Jun 17, 2020

Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.

2
Family Family

You can hear through the walls amd our next door neighbor was fighting the whole time- very loudly. Room/floor was not clean. Need better or more pillows.

By on Feb 19, 2020

Review comment responded on Feb 20, 2020

Thank you for taking the time to review your stay with us. We are so sorry for the issues that you experienced with the cleanliness of your room and the disruptive noises. We strive hard to deliver a stay that is clean, peaceful and comfortable and are so sorry that we fell short in this during your time with us. Thank you for letting us know how we are coming across and we wish you all the best in your future travels.

1
Family with small children

I disliked everything about this property. The upstairs room flooded and it flowed down into my room causing it to flood out. I was not accommodated for anything. My smoke detectors didn’t work after this incident and I was made to stay in that room the remainder of my staff. The staff is very rude and unhelpful. The front desk agent always charges extra fees for their own reasons. This hotel is by far the worst I have every stayed in.

By on Feb 17, 2020

Review comment responded on Feb 19, 2020

We can't tell you how disappointing it is to see that you did not enjoy your time with us. We are terribly sorry that you experienced issues with flooding and customer service. We can assure you that this is not the high level of service that we strive so hard to execute on. We will make sure that we address the issues that you mentioned with property directly for proper action and resolve. Again, we apologize for any issues that this caused but wish you all the best in your future travels.

1
Partner Couples Business Business

This place is a mess. Alot of people going in and out doing suspicious. Loud noises at night we couldn't sleep. When we checking in to the room, there are 2 guys inside of our room already sleeping in the beds, and rest room is mess. Went down talk to front desk but they said they can not doing anything about it. We end up staying up for the whole night due to loud noises and not feeling safe. We check out right next morning and find a different hotel.

By on Jan 24, 2020

Review comment responded on Jan 27, 2020

Thank you for sharing the details of your experience with us. It is so disappointing to see that you experienced so many issues during your time with us. We strive to give each guest a high level of cleanliness, comfort and hospitality and we are so sorry that none of this came through. Thank you for letting us know about the problems with your room upon arrival and the cleanliness of the bathrooms. We will contact the property and address this issue so that we can prevent this from happening in the future.

3
Everyone

By on Nov 3, 2019

Review comment responded on Nov 4, 2019

Thank you for staying with us. We are glad our accommodations met your needs during this stay.

3
Everyone

By on Oct 28, 2019

Review comment responded on Oct 28, 2019

Thank you for the good rating and for staying here with us.

1
Family

Perfume, shampoo body wash, shavincream. And razor.... And any blanket in the bed, any towels to take it shower

By on Aug 9, 2019

Review comment responded on Aug 20, 2019

Hello. I'm not sure what your feedback means except that perhaps you were missing some amenities one would usually find in a more traditional hotel. We keep our amenities basic to help maintain affordable rates. I hope that did not disappoint you.

WoodSpring Suites Denver Aurora

575 Billings Street, Aurora, CO 80011
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