Ok property to noisy
staff were so rude, rooms were so dirty, breakfast was horrible the non smoke room had so much finish cigarettes all around , house keeper dont clean the room
The room are ok. She have a newer look to it.
Very convenient to all...shopping, restaurants, golf course. What I didn’t like, the free breakfast provided didn’t start til 7:00 am. The telephone in my room did not work. Being in Palm Springs, being so hot, as a resort, did not provide complimentary bottled water.
I was locked out of my room and told I only booked one night by mistake. My brother and his famiky were staying there on Saturday night. I arrived Friday not knowing I only booked One night and was not told that at check in. I had to scramble to final another room away from my family. No help at all.
Staff was great and efficient. Some parts of the facility are due for renovation. Room was very clean Overall a pleasant experience
Ok for a last minute trip- but will not be back-- beds uncomfortable- wifi not working- service at restaurant questionable-
Great stay - lovely staff and facilities . The pool was awesome only issue were with window blinds that were not working and there were no curtains to darken the room
It was a very nice hotel, loved that there was a restaurant, complimentary breakfast and live entertainment! Great prices for rooms as well!
I like the it’s a family place, very clean and nice people 😃
The positives -The property was conveniently located, and very clean, has a nice pool area. The negatives - if you were on the street side, the road noise was very loud - even with the balcony doors closed. The breakfast servers were pleasant, but made mistakes with our orders 3 days in a row. A $10/day parking fee is charged on TOP of the "resort" fee, which I thought was excessive.
San Jacinto Mountains is a short stroll from Indian Wells Resort Hotel, and other popular attractions like Indian Wells Tennis Garden are within a couple of miles (3 km). This 155-room, 3.5-star resort has a restaurant along with conveniences like an outdoor pool and a fitness center.
This resort is home to a fine-dining restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All 155 rooms provide patios, refrigerators, and coffee makers. Guests can expect to find flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
At Indian Wells Resort Hotel, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. Valet parking is available for USD 10.00 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this golf resort include outdoor tennis courts, conference space, and a business center.
Ok property to noisy
staff were so rude, rooms were so dirty, breakfast was horrible the non smoke room had so much finish cigarettes all around , house keeper dont clean the room
We apologize for all the issues you encountered during your stay.
The room are ok. She have a newer look to it.
Thank you for staying with us!
Very convenient to all...shopping, restaurants, golf course. What I didn’t like, the free breakfast provided didn’t start til 7:00 am. The telephone in my room did not work. Being in Palm Springs, being so hot, as a resort, did not provide complimentary bottled water.
Thank you for staying with us! We don't provide complimentary bottled water. But we do have a water station in the lobby.
I was locked out of my room and told I only booked one night by mistake. My brother and his famiky were staying there on Saturday night. I arrived Friday not knowing I only booked One night and was not told that at check in. I had to scramble to final another room away from my family. No help at all.
We apologize for the misunderstanding. When you check-in we have you sign a registartion card that shows how many nights you have booked your stay for.
Thank you for staying with us!
We apologize for not meeting your expectations.
Thank you for staying with us!
Staff was great and efficient. Some parts of the facility are due for renovation. Room was very clean Overall a pleasant experience
Thank you for your stay. I want to take this opportunity to apologize for the challenges you faced during your stay. We will make sure upper management is aware
Ok for a last minute trip- but will not be back-- beds uncomfortable- wifi not working- service at restaurant questionable-
Thank you for your stay. I want to take this opportunity to apologize for the challenges you faced during your stay. We will make sure upper management is aware
We apologize for all the issues you encountered during your stay