I was provided with a room with a clearly damaged door. The lock was inoperable and judging by the scuffs on the doorframe, this had been an issue for a while with other guests kicking the door in frustration. After a maintenance person climbed through the window and let me in, I was able to retrieve my belongings and was given another room, which...also had a lock that was not operating correctly. I also noticed other guests having a frustrating time with their keys. Both rooms had stains and did not smell fresh.
Really dirty old smells like urine everywhere paint falling off was given a handycap room try having fun showering holding the shower head texture and mud cracking list as if earthquake had damaged structure save y tu our self the hassle
It’s grate Very clean and staff very friendly and kind
Noisy and unclean.
The tV find have any signal. The heater was not working. The door knob was lose so it was hard to open the door after de card refer got green. Room was big bed comfortable
Couldn’t not find my reservation when I arrived clerk was overwhelmed working
The customer service from Pearl was unique, the best so far throughout all hotels visited so far!
Typical LaQuinta, this one is well run and everything was great at a reasonable price.
Complimentary breakfast was great and breakfast area was clean. There was sufficient staff to keep everything going smoothly. Lobby clean, spacious and staff helpful. Entrance to rooms is outdoors in a courtyard style setting with a pool and lounging area in center.
Rude and hateful staff dirty rooms mold cigarette burns a terrible overall hotel I would never stay there again It should be shut down There is no pride of ownership it’s falling apart inside and out
We had a 3 hour layover. The staff gave us an early check in. The room was clean and the property was too. Thank you to the staff!
The front desk staff was rude, had no sense of urgency, completely lacked any sense of customer service
Be aware that the description of rooms "sleeps 5" is 2 queen beds and one person sleeping on the floor. No sofabed pull out. Washing machine was broken. Sheets had fresh chocolate smear so obviously not laundered unless house keeping was eating chocolate while placing sheets. AC unit was broken and not able change temp. Young man (tall, dark hair) at front desk was nice and trying hard to help guests. He was only bright spot at this hotel.
Not worth the money paid. Received by the staff member as what’s up dude. Not professional at all.
it was ok
La Quinta Inn & Suites by Wyndham Orange County Airport places you within a few miles (5 km) of Santa Ana Zoo and Segerstrom Center for the Arts. This hotel has 181 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you on weekends from 7:00 AM to 9:00 AM.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include microwaves, coffee makers, and phones.
At La Quinta Inn & Suites by Wyndham Orange County Airport, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
I was provided with a room with a clearly damaged door. The lock was inoperable and judging by the scuffs on the doorframe, this had been an issue for a while with other guests kicking the door in frustration. After a maintenance person climbed through the window and let me in, I was able to retrieve my belongings and was given another room, which...also had a lock that was not operating correctly. I also noticed other guests having a frustrating time with their keys. Both rooms had stains and did not smell fresh.
Really dirty old smells like urine everywhere paint falling off was given a handycap room try having fun showering holding the shower head texture and mud cracking list as if earthquake had damaged structure save y tu our self the hassle
It’s grate Very clean and staff very friendly and kind
Noisy and unclean.
The tV find have any signal. The heater was not working. The door knob was lose so it was hard to open the door after de card refer got green. Room was big bed comfortable
Couldn’t not find my reservation when I arrived clerk was overwhelmed working
The customer service from Pearl was unique, the best so far throughout all hotels visited so far!
Typical LaQuinta, this one is well run and everything was great at a reasonable price.
Tricia, Thank you so much for your kind review of our Hotel and especially that of Pearl.. she truly is a Gem !!