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Comfort Inn & Suites Orange County John Wayne Airport

2.5 out of 5.0

Recent guest reviews

Comfortable bed, clean room, standard amenities, plenty of towels, ample parking, and overall just practical and convenient!

I requested two queen bed bedroom and I got one king and a awful cot bed, I asked for replacement and nothing, I ask for another room with 2 queen bed and nothing, I ask to speak to ene manager and there was no manager, and I ask for a discount they said yes but it never happened. I would not recommend or staying in this place never. The service is like motel service not a hotel.

Not complied to room requested, not enough staff for a busy night such as new year:s eve, rooms are not to what is advertised

Very appy wit te stay. Breakfast was far surpassi early any oter otels.

I liked everything. The only thing negative was that it smelled like someone had been smoking in my room. My sister's room next door was fine.

They double charged 2 credit cards for there hold did not spend any time explaining the features of the hotel

Three-night stay on business saved 30% over Irvine hotels and was very acceptable. Best rooms face the front of the hotel. My room faced an industrial area in the back, but it was just fine. Good quality free breakfast (limited selections). I would recommend and repeat the stay.

Easy to find and in a great location for exploring Disneyland and Orange County. Complimentary breakfast was a nice surprise.

we checked in at but they had overbooked amd we didnt get our suite we got a regular room with 2 beds and a 10 dollar discount. wish we could have stayed in the suite though

Great place to stay, close to highway. Staff was very attentive with may stay.

Our room was comfortable and clean. We enjoyed the fire pit by the pool nightly, and the staff was exceptionally helpful and friendly

The entertainment center in our room (328 I believe) was permanently leaning. Which caused one of the drawers to slide open at the slightest touch of the entertainment center.

The hotel was pretty impressive from the start. Check-In was a breeze; I believe the person who checked us in was named Rene and was super nice and answered all of our questions as well as suggested where we could go but water clothes after realizing we hadn't brought any. There are plenty of stores and food options nearby. The District is about 8 minutes away and there's a Walmart 5 minutes away. The hotel itself was very nice. It was clean, calm, and quiet. The pool and hot tub were very nice; a little dirty from the palm trees above, but nothing too bad. The room was comfortable and had everything we needed, including a fridge, microwave, and TV. The bed was a little too soft, but that's relative to individual taste. The bathroom was very clean, spacious and very well stocked. The only complaint we have is that the walls are a little thin so you can hear the people next door, but that's nothing too serious and can be easily remedied with a pair of earplugs at night. Check-out was even easier than a breeze. We just handed over our room key and were all set to go. Overall, we had a great experience at the Clarion Inn and will definitely be returning!

A really nice place with very friendly and helpful staff. Lots of amenities, really reasonable price, clean and comfortable. I will return next time I need to stay in Orange County.

No breakfast in the morning? It's now industry standard to offer breakfast. I won't stay at another Clarion.

2620 Hotel Terrace Dr. Santa Ana CA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Inn & Suites Orange County John Wayne Airport places you within 3 miles (5 km) of popular attractions like Santa Ana Zoo and Segerstrom Center for the Arts. This 130-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM. Get a pick-me-up at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Beds sport pillow menus and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

At Comfort Inn & Suites Orange County John Wayne Airport, guests have access to a fitness center, a spa tub, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

King 1 | Full 1 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room, 1 King Bed, Non Smoking, Pool View

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Pool View

Queen 2 | Sleeps 4

Guest reviews for Comfort Inn & Suites Orange County John Wayne Airport

Everyone (22) Couples (1) Family (1)
5
Partner Couples Families

Comfortable bed, clean room, standard amenities, plenty of towels, ample parking, and overall just practical and convenient!

By on Jun 17, 2019

Review comment responded on Jun 17, 2019

Dear Valued Guest, Thank you for choosing to stay at the Comfort Inn & Suites. We take pride in our hotel and the services we provide and we are glad you enjoyed your stay. We look forward to welcoming you back to our facility in the future.

2
Everyone

I requested two queen bed bedroom and I got one king and a awful cot bed, I asked for replacement and nothing, I ask for another room with 2 queen bed and nothing, I ask to speak to ene manager and there was no manager, and I ask for a discount they said yes but it never happened. I would not recommend or staying in this place never. The service is like motel service not a hotel.

By on May 2, 2019

Review comment responded on May 4, 2019

Dear valued guest, Thank you for choosing to stay at the Comfort Inn & Suites, and for taking the time to send us your thoughts. We sincerely apologize for the experience you had during your stay with us, and would hate to think that this will be your lasting impression of our facility. I apologize if this was a time when either myself or my front office manager were not present or available, but we are always here to discuss matters, please feel free to reach out to us at any time. We hope to be able to be of service to you again in the near future so you may experience us in a different manner. Warm regards, Scott Young General Manager

2
Everyone

By on Feb 25, 2019

Review comment responded on Apr 30, 2019

Dear Valued Guest, Thank you for choosing to stay at the Comfort Inn & Suites. I would like to apologize for failing to exceed your expectations. We would like to hear about your experience to ensure these issues are addressed and corrected for the future. We look forward to hearing from you.

5
Everyone

By on Jan 28, 2019

Review comment responded on Jan 29, 2019

Dear Valued Guest, Thank you for taking the time to share your feedback from your recent stay. We are delighted to hear you enjoyed your stay and we look forward to another opportunity to serve you in the future.

1
Everyone

Not complied to room requested, not enough staff for a busy night such as new year:s eve, rooms are not to what is advertised

By on Jan 2, 2019

Review comment responded on Jan 3, 2019

Dear Valued Guest, Thank you for taking the time to share your thoughts from your recent visit at the Comfort Inn & Suites. We are disappointed to hear we failed to exceed your expectations. While we wish you had a better experience, it is feedback like this that we learn from from and use to improve. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3
Everyone

By on Dec 27, 2018

Review comment responded on Dec 27, 2018

Dear Valued Guest, Thank you for choosing to stay at the Comfort Inn & Suites. We are pleased to have been your hotel of choice and we are hopeful to be your next designation of choice when you return.

5
Everyone

Very appy wit te stay. Breakfast was far surpassi early any oter otels.

By on Nov 28, 2018

Review comment responded on Nov 28, 2018

Dear Valued Guest, Thank you for taking the time to share your thoughts from your recent stay. We are delighted to hear you enjoyed your stay and our breakfast. We look forward to welcoming you back to our hotel in the near future.

5
Everyone

By on Nov 8, 2018

Review comment responded on Nov 19, 2018

Dear Valued Guest, Thank you so much for your time in sending us your thoughts, my team was delighted to hear of your feedback and are always pleased to have you visiting us. We look forward to providing you with a superior service on your next visit.

3
Everyone

By on Sep 13, 2018

Review comment responded on Sep 17, 2018

Dear Valued Guest, Thank you for taking the time to share your feedback. We will be using your feedback to make improvements so that we may be able to provide our guests with an exceptional experience. We hope you will give us another chance to make it right.

4
Everyone

I liked everything. The only thing negative was that it smelled like someone had been smoking in my room. My sister's room next door was fine.

By on Sep 4, 2018

Review comment responded on Sep 5, 2018

Dear Valued Guest, Thank you for taking the time to share your thoughts from your recent stay. We are sorry to hear about the odor in your room. Your satisfaction is important to us and will be using your feedback to make improvements. We look forward to your return in the future.

Comfort Inn & Suites Orange County John Wayne Airport

2620 Hotel Terrace Dr., Santa Ana, CA 92705