Hilton Garden Inn Charlotte/Concord

3.0 star property
Hotel with free parking, near Concord Mills

Choose dates to view prices

Photo gallery for Hilton Garden Inn Charlotte/Concord

Exterior
Indoor pool
In-room safe, desk, iron/ironing board, rollaway beds
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪13 min walk‬
  • Concord Mills
    ‪13 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

Two Queen Beds, Roll In Shower

9.6 out of 10
Exceptional
(7 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room

9.2 out of 10
Wonderful
(37 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room

8.8 out of 10
Excellent
(40 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 365 sq ft
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Concord

Concord Mills is within a mile (2 km) of Hilton Garden Inn Charlotte/Concord, and other popular attractions like Charlotte Motor Speedway are within a few miles (5 km). This 3-star hotel welcomes guests with 118 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Great Wolf Lodge Water Park - 13 min walk - 0.7 miles
  • Concord Mills - 13 min walk - 0.7 miles
  • SEA LIFE Charlotte-Concord Aquarium - 3 min drive - 1.5 miles
  • Hendrick Motorsports Complex - 4 min drive - 1.7 miles
  • Charlotte Motor Speedway - 4 min drive - 2.5 miles

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Concord, NC (USA-Concord Regional) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬4 min walk
  • ‪Burger King - ‬3 min drive

About this property

Hilton Garden Inn Charlotte/Concord

Hotel with free parking, near Concord Mills
At Hilton Garden Inn Charlotte/Concord, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 50-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,844 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Charlotte/Concord?

Hilton Garden Inn Charlotte/Concord provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Charlotte/Concord?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Charlotte/Concord on Aug 17, 2025 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hilton Garden Inn Charlotte/Concord?

This hotel is located in Concord, a short 19-minute walk from Concord Mills and also 16 minutes on foot from Great Wolf Lodge Water Park. You'll also find Charlotte Motor Speedway and PNC Music Pavillion within a short drive.

Is parking available on site at Hilton Garden Inn Charlotte/Concord?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Charlotte/Concord include a casino?

No, Hilton Garden Inn Charlotte/Concord doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Charlotte/Concord?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Hilton Garden Inn Charlotte/Concord?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Charlotte/Concord?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Charlotte/Concord have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Charlotte/Concord serves a cooked-to-order breakfast for a surcharge each morning at Great American Grill.

Does Hilton Garden Inn Charlotte/Concord allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Charlotte/Concord for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Charlotte/Concord?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hilton Garden Inn Charlotte/Concord?

The closest major airport to Hilton Garden Inn Charlotte/Concord is Concord, NC (USA-Concord Regional), which is 2.6 mi away (5 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 19.5 mi away (23-minute drive).

Are there rooms with balconies that I can book at Hilton Garden Inn Charlotte/Concord?

No, at Hilton Garden Inn Charlotte/Concord, there aren't any guestrooms that list a balcony.

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located with lots of food options in the area
Stayed 1 night in May 2025

10/10 Excellent

Lelia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

maryum, Henrico

Liked: Cleanliness, staff & service, property conditions & facilities
Very great stay room was clean bed was very comfortable
Stayed 1 night in May 2025

8/10 Good

Joseph

Stayed 1 night in May 2025

2/10 Terrible

DONDRA

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was very expensive 266,00 for 1 night plus an additional 25.00 room charge incase of any damages. The check in was fast and staff was really nice, there was no luggage carts, and a long walk down a hall way to the only elevator in the lobby, with 6 floors and everyone checking in there was definitely a wait for elevator. The floors in the lobby were dirty and the elevators were not clean. The room was nice , small but clean, they take dogs at this hotel and the towels smelt like they had been washed in dog pee, they stunk bad, there were no washcloths in the room and the room temperature is set and locked, so you are unable to change room temperature. The food was absolutely horrible ,ordered for 7 and no-one could eat it there was seven of us 5 adult's 2 teenage kids in two double bed rooms, the bar service was slow only 4 people seated at the bar and i waited half an hour, was never greeted had to get her attention to please fix me a drink, she was sitting down in a long conversation with two other women . the drink was terrible so sweet just awful, I an not a picky person and i never complained to anyone there i just kept swiping my credit card paying and leaving, I don’t recommend anyone paying that amount of money for that hotel it is definitely a 1 or 2 star hotel. Oh yes and the breakfast buffets not good and it was cold, cost $13.00 person and they had no silverware had to wait 10 minutes for silverware before we could even eat.
Stayed 1 night in May 2025

10/10 Excellent

Saray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Keena

Stayed 1 night in Apr 2025

10/10 Excellent

michael, deerfield beach

Stayed 3 nights in Apr 2025

10/10 Excellent

Darrell, Louisville

Stayed 3 nights in Apr 2025

10/10 Excellent

Pamela

Stayed 1 night in Apr 2025

6/10 Okay

Isaac

Business traveler, Traveled with partner
Disliked: Cleanliness
Had a roach crawl across the bathroom mirror.
Stayed 1 night in Apr 2025

10/10 Excellent

Tasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole process was great
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, Charlotte

Stayed 1 night in Mar 2025

8/10 Good

Darrell, Louisville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient surroundings
Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Terri

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Will Be ONLY Stay

Arrived for check in to a room booked 3 months prior, and told 2 queen bed rooms were overbooked. I saw why...they got greedy and took in 2 busses of students, with no concern for previous reservations. Told I could check out of a king bed room in the morning, and move to the ACTUAL room I booked. This was not only wildly inconvenient, but would not work for me as I was traveling with expensive, refrigerated medication and had no where to store it between check out and check in later at 3. Asked to speak to manager, and was told he (Carl?) was on the phone. Left my number and went to dinner. Upon return, told he left for the night without calling! There's no manager on property at night!! Asked for a manager to call in the morning. Called at 11:15am, long after arrangements for check out/check in/luggage/medication would have had to be made. Decided that I would have to deal with wrong room (imagine needing 2 queens and having to make a king work for 3 days) as I had no trust for manager/property. We travel to the area twice a year, and will NOT stay there ever again. What a shame...the property os lovely, but poorly managed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laanja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn, Glastonbury

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteous and friendly and the hotel was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Stayed 1 night in Mar 2025

8/10 Good

Georgetta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not appealing, but the service was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Sridhar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & staff
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, nice people, restaurant food is AMAZING.
Stayed 1 night in Mar 2025

10/10 Excellent

Travis, Baltimore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Front desk staff was top shelf and so was the bartender.
Stayed 1 night in Feb 2025

10/10 Excellent

Farrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the overall cleanliness and staff.
Stayed 4 nights in Feb 2025