Good location, friendly staff. Negatives: they didn't tell you in advance that you have to call for pickup from the airport shuttle, or that they're t using their own Marriott shuttles. They use Laztran. Stood around waiting an extra half hour looking for the wrong shuttle.
Toilet ran all night.
All good
Great staff
Perfect nice upgrades and quick shuttle to airport
Great place to stay the night before an early morning flight
Very nice place?
Amenities were skimpy. One tiny bottle os shampoo and two conditioners for two people, one packet of regular coffee and one decaf.
Property was comfortable I could hear the persons next door child having a tantrum in the middle of the nigh but I know what it is to be a parent so I let it go. The couch in the room was stained and there was only a bar of soap in the bathroom. and no other bathing supplies like most hotels have. The lady in the front was not rude but also was not welcoming or informative.
I recommend it, clean, good breakfast and very friendly people
It was okay, sofa bed had stains on it that looked suspicious
Rooms were appropriate for a business trip.
Very nice room, but we were disappointed that the pool was closed and compared to the last time we stayed, the breakfast was disappointing.
The room was big and nice , people were super nice as well
The room overall was nice however the cleanliness of the bathroom was not good. There was mildew in the shower. I could tell it hadn’t been cleaned properly in quite some time. Luckily I traveled with disinfectant/ cleaner. Staff was pleasant.
Nice and clean place, very close to the airport and good silence to sleep.
Springhill Suites Marriott Airport places you within a few miles (5 km) of Farmington River and Connecticut River. This 119-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9 AM.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, sitting areas, and refrigerators are also standard.
Guests staying at Springhill Suites Marriott Airport enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Good location, friendly staff. Negatives: they didn't tell you in advance that you have to call for pickup from the airport shuttle, or that they're t using their own Marriott shuttles. They use Laztran. Stood around waiting an extra half hour looking for the wrong shuttle.
Toilet ran all night.
Dear John, I'm so sorry to hear about the maintenance concern you noted in your feedback. We always encourage to let our Team know right away so that we can get an engineer to take a look at this right away to fix- or get you to a more comfortable space. I'm sorry that your stay was effected by this. We hope to see you back again soon for a restful night.Kindest Regards, Kim MckenzieGeneral ManagerSpringHill Suites
Dear Sharon, Thank you so much for sharing your experience. We hope to see you again soon.Kindly, Kim MckenzieGeneral ManagerSpringHill Suites Hartford Airport
All good
Dear Arthur, Thank you for your feedback on your recent stay. We appreciate the opportunity to accommodate you. Happy Holidays!Sincerely, Kim MckenzieGeneral ManagerSpringHill Suites Hartford Airport/Windsor Locks
Great staff
Dear Michael, Thank you for the 5 out of 5 rating! We appreciate you choosing to stay with us and hope to see you again soon. Kindly, Kim MckenzieGeneral ManagerSpringHill Suites
Perfect nice upgrades and quick shuttle to airport
Dear Christine, Thank you for being our guest, we appreciate the opportunity to earn your business. We hope that your travels will bring you back this way again soon. Sincerely, Kim Mckenzie General ManagerSpringHill Suites
Great place to stay the night before an early morning flight
Dear Shaunna, Thank you so much for the lovely feedback. It was a pleasure to accommodate you and we hope to see you again soon.Kindly, Kim MckenzieGeneral Manager
Dear Dennis, Thank you for your 4 star review. It was a pleasure to accommodate you- and we hope to see you again should your travels bring you back to Windsor Locks. Sincerely, Kim Mckenzie General Manager SpringHill Suites Hartford Airport
Very nice place?
Dear Randell, Thank you for the kind feedback. We appreciate you being our guest and we hope to see you again soon. Sincerely, Kim Mckenzie General Manager SpringHill Suites Hartford Airport
Dear Howard, Thank you so much for choosing to stay with us and we sincerely appreciate your honest feedback. I will be sharing it with the entire Team- so that we ensure we are consistent with sharing such important information regarding our shuttle service.Kindest Regards, Kim MckenzieGeneral ManagerSpringHill Suites