The Georgetown Inn West End2.5 out of 5.0
Recent guest reviews
We made a reservation thru Trip Advisor and paid in advance for a twin bedded room for 3 nights. And we had a confirmation number for that. When we checked in, we were downgraded to a double bedded room without our consent. I was furious but to no avail. We are in our 80's and need 2 beds. How can you list a hotel that doesn't honor its commitments? I'm sure I overpaid as well. BTW it's not a Best Western anymore.
Hotel was clean, spacious and the location was ideal. There were nearby shops/restaurants that my family bought food from and everything else was fine. However the design was kind of a dissapointment.
Hotel was clean, breakfast was great, and location was central for walking to all the attractions. Parking was close by and affordable. The bed was extremely comfortable and the hotel was quiet. Great place to stay!
My experience at the Best Western Georgetown Hotel in Washington DC was an excellent one. I enjoyed everything about the place but most importantly the bed. What a comfortable bed this was. it even made it difficult for me to get up in the mornings. I also enjoyed the entire room that was just about the right size and had everything that one willl need once in a hotel. I will recommend the hotel to anyone travelling to that area. I really enjoyed it.
The trip was OK. The room was uncomfortable in its design. It was too small the furniture was not of good design. The staff was friendly and professional. The location was good for us in that our son lives right next door,
The staffs are great, they tried but this place cannot be helped. The lobby and elevators are more than dated. I checked in first room 707; every window faces a brick wall very close by and the mini refrigerator was making non-stop clicking sound. The front desk was nice and give me room 808 immediately; I walked in; wanted to put my bags down to unpack; and realized there were cookie crumbs and people hair all over the couch. The house keeping came and cleaned. And before he left, he asked "is your hot water working?" I got busy on a biz call and did not think much. It turned out the heat is never warm enough and hot water is cold when my husband tried to take a shower. Today is 18 degrees. We checked in another hotel down the road; much more relieved ... clean and warm now ...
Spent one night after arriving from the airport around 8 in the evening. Good location, within walking distance to many good restaurants. Seemed like a safe area as we were walking at 10 pm and never felt out of place (still people out even on a Wednesday evening) Hotel was room was clean, a little dated, and bathroom a little small. Bed comfortable and the hotel had a nice complimentary continental breakfast. Service was excellent. Would stay again.
I was too late to get a downtown hotel for a recent convention. I was skeptical about staying in Georgetown. But, it turned out very well. Lyft can get you downtown for under $10. For the truly thrifty (me) you can take the Circulator for $1! Breakfast was Best Western standard fare with a pancake machine instead of a waffler. The pancakes are a better choice. I had a mini suite for my stay and it was a great, with room to spread out my work and excellent wifi. Good bed. Quiet HVAC. There was china and cutlery for two. I appreciate this when I get home late and just want to make a sandwich and turn in. All staff were cheerful and friendly.
I have to say I was very impressed with how everything turned out. What made our trip amazing was where the hotel was located, the price we spent on for the weekend and the services and the people were good. The employees were so nice, they were even nicer than the people who were also booked in the hotel. I would come again anytime.
Best Western. This is a great place...if you are into smoking weed, fighting, breaking furniture, loud partying and attacking women. Hotel is OK with that. The desk clerk will tell you who complained so you can harass and threaten those peaceful guests. The front desk will even give you heads up when police are on their way so you can run. My wife and 19yo son were staying in March of 2017. They were woken up at midnight by a loud party that was gathering on the 7th floor. At first it was mock up fighting in the hallway, complete with shouting and wall banging noises. After complaining to the front desk a clerk (Dominic) came up to the floor. Through a peephole my wife saw him talk to one of the men and say that "she complained" pointing at the door. Later Dominic proceeded to whisper something to his ear. Dominic left. After he left one of the men started knocking on the door. My wife and son locked themselves in the bathroom scared. After some time the knocking stopped and the party proceeded to only get louder. A thick smell of weed seeped into the room. The fights became more real and you could hear furniture break. At around 2:30am a woman started shouting for help, “get off me! Help!”. Shivering my wife dialed 911. Police did an excellent job at responding to the incident. The dispatch called my wife as officers were on their way up in the elevator. At the same time you could hear “cops are coming!” and running down the hallway, indicating that the front desk alerted the group that the police arrived. Needless to say that with the stress and heavy smell of weed my family could not sleep for the rest of what was left of the night. Both my son and wife had a terrible migraine the next day. Thank God they were safe. As they made it home I thought I had to speak to the hotel as nobody from the management reached out to us. I was able to get a hold of Cojo Apoagye, the man in charge. He seemed quite reasonable, confirmed that furniture was broken and that police came the night before. He promised to look into it and come back to me. After not hearing from Mr. Apoagye for two days I followed up. We traded voice messages a few times. Not once in our communication the manager offered an apology or any sort of refund for the night from hell. Finally when I was able to speak again with Cojo Apoagye he informed me that he did not dispute that the incident took place, but the hotel was not going to issue any refund. First time I heard an apology was when I mentioned that I would have to contact Best Western headquarters to convey the experience. If you buy something in a store and it doesn't work you can return it for a refund. We bought a peaceful night stay at a Best Western hotel to get a good night rest. The hotel allowed a loud group in for cash under the desk (as per police), aided and abated the loud party. I understand the desk clerk may have been new and not properly trained. But one would’ve expected the manager of a national brand hotel to reach out the next morning, offer an apology and offer a refund. This could only speak to the quality of the franchise. May be it is a one off rouge hotel in the chain. Good luck! Hope you have a better experience.
Located in Downtown Washington D.C. within a short walk of George Washington University, The Georgetown Inn West End is within a mile (2 km) of other popular sights such as White House. Each of the 76 rooms at this hotel includes a kitchenette, a sitting area, and a refrigerator. Lincoln Memorial and Ford's Theater are also nearby.
Start your day off right with a free continental breakfast offered each morning.
All 76 recently renovated accommodations feature kitchenettes and space to spread out with sitting areas. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.
Renovated in 2017, The Georgetown Inn West End offers free WiFi in public areas, a meeting room, and express check-in. If you drive, self parking is USD 27.00 per day, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include laundry facilities, a TV in a common area, and an ATM.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 817 reviews