Expensive considering what’s offered. They don’t have room service!!, no way to plug in if you don’t have American type of connectors, I asked for one of them in front desk and answer me back not only they didn’t have but recommend me to go to CVS to buy one!!! Disappointing
Beautiful hotel 2 blocks from White House, amazing staff, great location
Loved not having to hold on to the tickets, all done on the phone
clean and close to metro
Good hotel. Great location. Room is always very clean, well maintained and reasonably priced. Some of the common areas and elevators look tired and worn. (Ex. Worn or chipped paint surfaces). Overall, a good hotel for the price. Could be great with a little effort from management.
The area is really nice. very close to the WH.
They didn't clean my room and tried to call and ask for it but the phone is always busy.
Unfortunately our room smell like cigarettes smoke pretty bad.
Staff was friendly and check-in was fast. The bed had stains on the mattress, top sheet, and comforter. The walls were paper thin and the door had gaps in it which made it hard to sleep when people were walking by/opening and closing their doors. We didn’t sleep well.
Valet parking was vary expense and took way too long to bring my vehicle for early morning check out.
They charge 50 for accidental per day, and 60 for parking per day, so add that to whatever the room cost!
I did like the location of the hotel. I did not like the service.
It is clear there is an attempt to clean each room with precision. I entered my room this time to find that used (dry) face-towel(s) we’re still on the rack in the shower... it was an oversight I’m sure but it also made me think that the shower/tub was not cleaned properly.
Terrible service at the check in. Had to sleep on crapy bunk bad, as the room booked was not avail.
It was very nice, clean and the staff was helpful.
Located in Downtown Washington D.C., The Capital Hilton is a leisurely stroll from popular sights such as White House and George Washington University. This 550-room, 4-star hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and concierge services.
Start each morning with continental breakfast, available for a fee from 6:30 AM to 10:30 AM. This hotel has a restaurant where you can enjoy a bite to eat.
The 550 rooms are air-conditioned and have an array of amenities, including espresso makers, laptop-compatible safes, and phones. Guests can expect 55-inch TVs with digital channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards, desks, and wardrobes or closets.
Guests of The Capital Hilton enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 63.00 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a microwave in a common area, a computer station, and laundry facilities.
Expensive considering what’s offered. They don’t have room service!!, no way to plug in if you don’t have American type of connectors, I asked for one of them in front desk and answer me back not only they didn’t have but recommend me to go to CVS to buy one!!! Disappointing
Beautiful hotel 2 blocks from White House, amazing staff, great location
Dear Jeannie, Thank you for your top rating and kind review. We love to do what we can to help create cherished memories. The hotel’s location is ideal as a quick walk takes to famous landmarks and museums. Thank you for your top ratings for our beautiful facilities and spacious and comfortable rooms, and of course, the excellent service provided by our team! We are so glad that you enjoyed your stay with us and hope to welcome you back in the near future. Kind regards, Stefan M., GM
Loved not having to hold on to the tickets, all done on the phone
Hi Linda, I am delighted to hear you enjoyed your time at The Capital Hilton and wish to thank you for your marvelous comments regarding the convenience and efficiency experienced. I hope you will have an opportunity to come back and stay with us again one day soon. Regards, Stefan M., GM
clean and close to metro
Dear Ross, It really made me smile to receive such a wonderful rating of your stay, and I am so pleased we helped to create a great Capital Hilton experience. I will have the greatest pleasure in sharing your comments with our team - they do take pride in looking after our guests, and ensuring the very highest levels of personalized service at all times. We wish you well and we look forward to welcoming you back again soon for an even better experience. Warm regards, Stefan M., GM
Good hotel. Great location. Room is always very clean, well maintained and reasonably priced. Some of the common areas and elevators look tired and worn. (Ex. Worn or chipped paint surfaces). Overall, a good hotel for the price. Could be great with a little effort from management.
Dear Gonzalo, Thank you for the time spent sharing this review with us. I’m thrilled to hear you had a wonderful experience overall at our Capital Hilton. I was pleased that our housekeeping and maintenance staff exceeded your expectations. We rely on them to help create the best experience possible, and we are elated about the positive impact this had on your visit. That said, I apologize for the little details that needed more attention. These concerns will be addressed with our teams internally. Again, we appreciate this review and welcome the opportunity to showcase our improvements during your next visit. Kind regards, Stefan M., GM
The area is really nice. very close to the WH.
Dear Jose, Thank you for taking the time to write such a wonderful review regarding your stay with us at Capital Hilton. We are delighted that you had such positive things to say about the hotel facilities. Thank you for highlighting the convenience of our location that is a mere five-minute walk to the White House and is in close proximity to a range of Washington D.C. attractions. It was a pleasure to serve your needs, and hope you will visit again soon. Best, Stefan M., GM
They didn't clean my room and tried to call and ask for it but the phone is always busy.
Thank you for choosing our Capital Hilton. We want to extend our sincere apologies for the issues which inconvenienced you during your stay. We always want to provide impeccable service with authentic and trusted responses to our guests' needs, and we are disappointed that we fell short of this. You are a valued guest and I hope to have the opportunity to provide you with the hospitality for which we are known on your next visit. I wish you safe travels. Kind regards, Stefan M., GM
Unfortunately our room smell like cigarettes smoke pretty bad.
Thank you for choosing our Capital Hilton. We do have strict smoking policies. I regret that you were placed in a guest room in which a previous guest did not adhere to these policies. We wish you would have notified our Front Desk as we would have sought to relocate you. We would be honored to have the opportunity to showcase a true Capital Hilton experience, where you are greeted with pristine accommodations, impeccable service, and you enjoy our coveted location that makes it very easy to take care of business and then take advantage of all the restaurants and sights Washington D.C. offers. Kind regards, Stefan M., GM
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.