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Recent guest reviews

Really great property. It's clean, great location, and the staff is always so nice and helpful!

For the price it was totally worth it!!!

The property was in good condition, all of the staff was nice and very helpful, and there were COVID protocols in place and maintained.

Was amazing sweet staff and the room was cozy!

I loved the view from my room, it was nice to watch people having fun in the pool or just walking around the area. The staff is also very good, they were nice and helpful.

Wonderful customer service all over, everything was clean, food in the restaurant was good, nice experience overall 😊

The room was ok. The Server at the breakfast was rude! We were served with the glass with lipstick satin. When we asked for new glass of water, the server didn't even apologize. He just responded saying ok, and brought a new glass, placed on table and left! I asked for fresh cup of coffee but he topped the old cup and left! He was just very rude. We had gone for my husband's birthday and the experience was very bad! We have stayed with so many Hyatt chain but this has never happened before!

The night lite in mirror frame is cool, Welcome message on TV screen was personnel and nice touch. Beds and linen very good. Clean as a whistle.

Excellent place to stay when you are visiting.

Great hotel and staff was professional. The stay for one night was better than expected.

My stayed in the Hyatt was great and National airport is very close by and the free shuttle service was fast.

Great location, large rooms , clean rooms . Definitely recommend

The valet parking was to expensive $45.00 was excessive.

Richmond Hwy Arlington VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • 24-hour health club

Located in Crystal City, Hyatt Regency Crystal City is 2.1 mi (3.4 km) from Arlington National Cemetery and within a 10-minute drive of other popular attractions like White House. This 686-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a free airport shuttle.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 686 rooms feature iPod docks, refrigerators, and coffee makers. Guests can expect 32-inch LED TVs with satellite channels and first-run movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

At Hyatt Regency Crystal City, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is USD 45 per night if you plan to drive, or hop aboard the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a 24-hour business center, a seasonal outdoor pool, and express check-in.

Room options

Room, 1 King Bed (HIGH FLOOR)

1 King Bed | Sleeps 3

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed, Corner

1 King Bed | Sleeps 3

Suite (Ambassador)

1 King Bed | Sleeps 4

Guest reviews for Hyatt Regency Crystal City

Everyone (48) Couples (10) Family (18)
5
Everyone

Really great property. It's clean, great location, and the staff is always so nice and helpful!

By on Oct 7, 2021

Review comment responded on Oct 9, 2021

Dear Leigha, Thank you for sharing your feedback. We are thrilled that you enjoyed your recent stay and hope to welcome you back on a future visit to the area.

5
Partner Couples

For the price it was totally worth it!!!

By , from North Chesterfield on Sep 30, 2021

Review comment responded on Oct 1, 2021

Dear Esperanza, Thank you for sharing your feedback regarding your most recent stay. We are delighted to hear that you enjoyed the stay and look forward to welcoming you back on a future stay.

3
Everyone

By on Sep 29, 2021

Review comment responded on Sep 29, 2021

Dear DARA, Thank you so much for your review. We notice you provided us a 3/5 star review; is there anything we could have done to have earned your 5/5 rating? We look forward to welcoming you back anytime.

5
Partner Couples

The property was in good condition, all of the staff was nice and very helpful, and there were COVID protocols in place and maintained.

By on Sep 5, 2021

Review comment responded on Sep 9, 2021

Dear Carmichael, Thank you so much for sharing your experience with us. We are so delighted to learn that you enjoyed your stay with us! We hope to see you again soon.

5
Everyone

Was amazing sweet staff and the room was cozy!

By on Aug 30, 2021

Review comment responded on Aug 30, 2021

Thank you for your feedback! We are glad you enjoyed your stay and hope that you do come back and visit us again when your travels bring you to the Crystal City area.

5
Friends

I loved the view from my room, it was nice to watch people having fun in the pool or just walking around the area. The staff is also very good, they were nice and helpful.

By on Aug 18, 2021

Review comment responded on Aug 18, 2021

Thank you for your feedback! We are so pleased that you enjoyed your stay. We hope to welcome you back on a future visit to the area.

5
Family with small children

Wonderful customer service all over, everything was clean, food in the restaurant was good, nice experience overall 😊

By on Aug 17, 2021

Review comment responded on Aug 17, 2021

Thank you for your feedback! We are so pleased that you enjoyed your stay. We hope to welcome you back on a future visit to the area.

2
Family with small children

The room was ok. The Server at the breakfast was rude! We were served with the glass with lipstick satin. When we asked for new glass of water, the server didn't even apologize. He just responded saying ok, and brought a new glass, placed on table and left! I asked for fresh cup of coffee but he topped the old cup and left! He was just very rude. We had gone for my husband's birthday and the experience was very bad! We have stayed with so many Hyatt chain but this has never happened before!

By on Aug 17, 2021

Review comment responded on Aug 17, 2021

Thank you for taking the time to provide feedback about your recent stay. We sincerely apologize that your experience in our restaurant was anything less than stellar. We will be addressing your concerns immediately and hope that you will come back and give an opportunity to redeem ourselves and show you true Hyatt hospitality.

5
Partner Couples

The night lite in mirror frame is cool, Welcome message on TV screen was personnel and nice touch. Beds and linen very good. Clean as a whistle.

By on Aug 16, 2021

Review comment responded on Aug 16, 2021

Thank you for such an amazing rating! We are so delighted to learn that you enjoyed our room so much. If your business ever brings you back to the DC area, we would love to welcome you back to Hyatt Regency Crystal City!

5
Family

Excellent place to stay when you are visiting.

By on Jul 20, 2021

Review comment responded on Jul 20, 2021

Thank you so much for your five star review! I am so happy that our staff took great care of you during your trip to the DC area. We are constantly trying to create an amazing experience for our guests and I am happy that it rang true! We look forward to welcoming you back again!

Hyatt Regency Crystal City

2799 Richmond Hwy, Arlington, VA 22202
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