Friendly staff, clean rooms, a lot of eating places around and I would visit again
The only major complaint I have was the loud and obnoxious guests that were next door to me. Very inconsiderate and unkind
Nice staff
Clean and comfortable!
N/a
Noisy PTAC unit. Bathroom fan needed repair, noisy when running
Checking in wasn't good, the attendant was rude and gave my aunt a hard time. This usually isn't the case, so this experience was a bit disappointing.
The room was very cold and took a long time to warm up
Staff was professional and kind, check in/out was quick, easy
Wonderful staff clean room just good overall breakfast was great and so was the poolm
HVAC kept room too warm so had to run AC then too cold.
Ran out of towels daily in the hotel. When asked for more I was told they were washing them. Also no towels available at the pool.
As a former southern Maryland resident, I found this to be a great location that's not too close to Washington and a nice scenic ride to my old military base where I was stationed. I was in town to attend an old boss' retirement ceremony from the Navy. While the location was great, I expected a little bit more from the hotel. Even though I was disappointed with the location of our room right across from the breakfast dining big area, I got over it. The room and was adequate and the noise we expected was minimal. The main issue was the slow drain in the bathtub, which I found hard to believe had not been noticed before during routine cleaning. Nevertheless, it was quickly addressed once I reported it.
Speedy check in and check out. Clean rooms with great maid service. Great value with free breakfast.
Clean, Fast check-in, Good location Free Breakfast. Hotel Staff was very friendly.
Really enjoyed my stay!!! Very clean and loved the location, near a mall, shopping centers, and great restaurants. Wonderful breakfast.
I would first like to say that the staff was professional and on time. I had a few incidents that was corrected immediately and professional. The staff was more than I expected at this location. I would give this location a 4 1/2 star overall rating.
Located within a leisurely stroll of St. Charles Towne Center, Holiday Inn Express Waldorf, an IHG Hotel is within a 10-minute drive of Fun Haven Golf. This 91-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include MP3 docks, refrigerators, and microwaves.
At Holiday Inn Express Waldorf, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Friendly staff, clean rooms, a lot of eating places around and I would visit again
The only major complaint I have was the loud and obnoxious guests that were next door to me. Very inconsiderate and unkind
Dear Fred, Thank you for your feedback. We do apologize for the issue you experienced while staying with us. Thank you, HIE Waldorf Team
Nice staff
Dear Dominique, Thank you for your feedback. We thank you for staying with us and hope to see you again. Sincerely, HIE Waldorf Team
Clean and comfortable!
Dear Daniel, We appreciate your feedback. We are delighted to hear that you enjoyed your recent stay with us. We thank you for staying with us and hope to see you again. Sincerely, Holiday Inn Express Waldorf Team
N/a
Dear Anonymous, We appreciate your feedback. We are delighted to hear that you enjoyed your recent stay with us. We hope to see you again. Thank You
Noisy PTAC unit. Bathroom fan needed repair, noisy when running
Thank you for providing us with feedback on your stay. We appreciate you pointing out the issues you had and will make sure to get these corrected.
Thank you for letting us know about your stay. We are sorry that you did not enjoy it. If you would be so kind as to let us know where we failed that will be great. We would like to have the opportunity to correct the issue.
Checking in wasn't good, the attendant was rude and gave my aunt a hard time. This usually isn't the case, so this experience was a bit disappointing.
Dear Ms. Thomas, Please accept my apologies for your check-in experience. It is very unusual as our staff are trained on the importance of a great first impression for our guest. We should be warm and welcoming. We will be sure to correct this issue.We hope that you will give us another chance to prove we can provide you the stay one deserves.
Dear Anonymous, We appreciate your feedback. Sincerely, Management
The room was very cold and took a long time to warm up
Dear Anonymous, Thank you for your comments on your stay. We apologize for the inconvenience of the room being cool when you checked in.
Dear Emily,Thank you for staying at the Holiday Inn Express Waldorf. We are delighted to hear that you enjoyed your recent stay with us. We take pride in knowing that our staff and our property exceeded your expectations. We hope to see you again should your travels bring you back to the area. Best Regards,HIE Waldorf Team