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Recent guest reviews

Dirty towels and wash cloth. Remote control didn’t have batteries in it. Rude front desk person. Have to pay deposit. Not a relaxing place, or welcoming atmosphere.

At check-in, the staff person was discourteous by giving commands about papers to sign, rather than making requests. When I was reading the single-page documents, she stood before me rolling her eyes like I was wasting her time and I should sign without reading. We reserved a King bed, but the room we walked into had a queen. Staff disputed our reservation for 15 minutes, and asked, "why do you need a King bed?!" Staff offered another room, still no king, said we cannot open the door and view the room because "we would contaminate the room with our germs." I asked to speak to the manager, and she said, "you cant! There is no manager! Then she said he's not here! Then she said he's out of the country! I said, then can we please call his back-up? With all discourtesy, she blurted "WHY?! He's just gonna tell you the same thing I just told you!" It is insulting that she told us that it is impossible for us to have a room with a king bed because none are available in the entire hotel, and 20 minutes later, she told us that we can have a room with a king bed *only* if we show her our email confirmation. There was only one set of towels. Staff initially answered "No" to most every request, and gave bogus rationale. One of the exceptions was Tyrone in Housekeeping. He was always diligent, pleasant, helpful, courteous when we spoke with him. So, on our last day, we went and found him to convey our appreciation. We still have not heard from a manager.

I was very disappointed in my stay, my room looked like it had been cleaned in a rushed manner..the lamp shade was broken there wasn’t any paper towel & trash can in the kitchen..the 2nd bedroom bathroom sliding shower door was broken I called front desk to let them know spoke with someone who said he would send someone up to fix it & never did so I was unable to shower in my bathroom there was lots of mold in the shower!! I’ve stayed in before and never a experienced a room to look like this. VERY DISAPPOINTING!!

My go to hotel!! Always love staying here..comfy beds nice spacious area especially the 2 bedroom suites!!

It's difficult to rate this place but here are the facts, the young lady that checked us in did so in her pajamas. She was very friendly, professional and courteous but her extremely casual dress made me feel like I was arriving at her home unannounced. We arrived at our room and although on the surface it looked clean, there was a used feminine pad on the side of the tub. As we went to exit the building on our way to an event, we noticed several black bugs crawling in the light figure overhead in the hallway. We couldn't determine if they were bed bugs but was grateful we were only staying for one evening. Yuck!

This location is close to Goddard Space Flight Center. The staff is very welcoming. The breakfast is varied and healthy. It's nice to have a little kitchen.The beds are separated from the hallway by the bathroom so it's usually nice and quiet.

I didn’t like that when we went to check in, we had to call the hotel after waiting for 10 minutes with nobody at the front desk. We also got a call an hour before checkout to see if we wanted a late checkout because we still had the Do Not Disturb sign on our door.

Convenient to NASA GSFC. Great staff. Great breakfast. Nice room layout.

This is my go to hotel when doing work at GSFC. The staff is great. The breakfast is great. This time my colleague got put into a room that hadn't been cleaned yet. When she notified the staff she was immediately put into a different room. This is the first time such an error has happened. We also had a surprise fire alarm go off at 530ish am. That was also a new event. I was thankful I was already awake getting a morning coffee. We'll still continue to stay here. Just an off visit.

Love the hotel staff and the layout of the room. The breakfast works for us. The beds are comfortable.

Great stay no issues. I usually pick Staybridge because of the rooms and cleanliness.

The hotel room is excellent. The room is huge and you have a separate living room and kitchen from your bed. The bed is comfortable and it is just a cozy experience. I would recommend this hotel to anyone and we will stay here many more times.

This hotel is convenient to Goddard Space Flight Center. The staff is friendly. The breakfast is varied with healthier options. I started going here when the facility first opened. Am a little concerned about upkeep as the faucet in the kitchennette didn't seem to have anything securing it to the countertop. It just wiggled when I used it. Also noticed that they have shifted from chinawear to disposable plates / cups for breakfast and coffee. I hope this is not an indication that things will or are slipping. I really like the layout of the rooms and it's convenient location. Fingers crossed.

Checked in at 12 midnight. Parking was full. They moved one of their vehicles to let us park our car.

This is my preferred hotel when doing business with GSCF. They have a two bedroom suite that works well for my colleague and me. I had a slow drain and left a message and tip for the maid to ask to have that dealt with. When I got back from work, nothing had been done. That was disappointing. When we left, I told the front desk. Do you ever notice pink slime in or around the tile of bathtubs in hotels. I like to soak after standing all day and it seems like no matter where you stay, you find that the tile or in this case the back wall where the shower curtain hangs had pink slime. Makes me feel like I need to bring cleaner with me on my trips. AND I'm not ready to give up on this hotel as the location is so good.

Great hotel and extended stay but staff said they did not clean on the weekends.

Love the proximity to where I needed to go. Comfortable and clean rooms. Great service staff.

Comfortable hotel, breakfast with variety, free laundry facilities

bring your own washing liquid otherwise it is 2 dollars for one packet of washning powder

Eastgate Drive Lanham MD

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Staybridge Suites Washington D.C.- Greenbelt places you within a few miles (5 km) of Goddard Visitor Center and Bowie Train Station Museum. This 3-star aparthotel has 118 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find free WiFi and a 42-inch TV with cable channels and pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and a safe. Weekly housekeeping is available.


Property features

At Staybridge Suites Washington D.C.- Greenbelt, guests have access to a fitness center, free WiFi in public areas, and a meeting room. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 1 Bedroom, Kitchen

2 Queen Beds | Sleeps 6

Room, Multiple Beds, Non Smoking, Kitchen

1 King Bed and 2 Queen Beds | Sleeps 6

Studio, 1 Queen Bed, Non Smoking, Kitchen (with Den)

1 Queen Bed | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Hearing)

1 Queen Bed | Sleeps 4

Guest reviews for Staybridge Suites Washington D.C.- Greenbelt

Everyone (9) Family (5)
1
Family with small children Family

Dirty towels and wash cloth. Remote control didn’t have batteries in it. Rude front desk person. Have to pay deposit. Not a relaxing place, or welcoming atmosphere.

By , from Va on Sep 28, 2020

2
Everyone

At check-in, the staff person was discourteous by giving commands about papers to sign, rather than making requests. When I was reading the single-page documents, she stood before me rolling her eyes like I was wasting her time and I should sign without reading. We reserved a King bed, but the room we walked into had a queen. Staff disputed our reservation for 15 minutes, and asked, "why do you need a King bed?!" Staff offered another room, still no king, said we cannot open the door and view the room because "we would contaminate the room with our germs." I asked to speak to the manager, and she said, "you cant! There is no manager! Then she said he's not here! Then she said he's out of the country! I said, then can we please call his back-up? With all discourtesy, she blurted "WHY?! He's just gonna tell you the same thing I just told you!" It is insulting that she told us that it is impossible for us to have a room with a king bed because none are available in the entire hotel, and 20 minutes later, she told us that we can have a room with a king bed *only* if we show her our email confirmation. There was only one set of towels. Staff initially answered "No" to most every request, and gave bogus rationale. One of the exceptions was Tyrone in Housekeeping. He was always diligent, pleasant, helpful, courteous when we spoke with him. So, on our last day, we went and found him to convey our appreciation. We still have not heard from a manager.

By on Jul 21, 2020

2
Family with small children

I was very disappointed in my stay, my room looked like it had been cleaned in a rushed manner..the lamp shade was broken there wasn’t any paper towel & trash can in the kitchen..the 2nd bedroom bathroom sliding shower door was broken I called front desk to let them know spoke with someone who said he would send someone up to fix it & never did so I was unable to shower in my bathroom there was lots of mold in the shower!! I’ve stayed in before and never a experienced a room to look like this. VERY DISAPPOINTING!!

By on Jun 6, 2020

5
Family with small children

My go to hotel!! Always love staying here..comfy beds nice spacious area especially the 2 bedroom suites!!

By , from Florida on Apr 20, 2020

2
Family Family

It's difficult to rate this place but here are the facts, the young lady that checked us in did so in her pajamas. She was very friendly, professional and courteous but her extremely casual dress made me feel like I was arriving at her home unannounced. We arrived at our room and although on the surface it looked clean, there was a used feminine pad on the side of the tub. As we went to exit the building on our way to an event, we noticed several black bugs crawling in the light figure overhead in the hallway. We couldn't determine if they were bed bugs but was grateful we were only staying for one evening. Yuck!

By on Oct 28, 2019

4
Business Business

This location is close to Goddard Space Flight Center. The staff is very welcoming. The breakfast is varied and healthy. It's nice to have a little kitchen.The beds are separated from the hallway by the bathroom so it's usually nice and quiet.

By on Sep 18, 2019

2
Family

I didn’t like that when we went to check in, we had to call the hotel after waiting for 10 minutes with nobody at the front desk. We also got a call an hour before checkout to see if we wanted a late checkout because we still had the Do Not Disturb sign on our door.

By on Sep 16, 2019

5
Friends Business Business

Convenient to NASA GSFC. Great staff. Great breakfast. Nice room layout.

By on Jun 29, 2019

4
Everyone

This is my go to hotel when doing work at GSFC. The staff is great. The breakfast is great. This time my colleague got put into a room that hadn't been cleaned yet. When she notified the staff she was immediately put into a different room. This is the first time such an error has happened. We also had a surprise fire alarm go off at 530ish am. That was also a new event. I was thankful I was already awake getting a morning coffee. We'll still continue to stay here. Just an off visit.

By on Sep 26, 2018

5

our home for work at gsfc

Business

Love the hotel staff and the layout of the room. The breakfast works for us. The beds are comfortable.

By on Mar 6, 2018

Staybridge Suites Washington D.C.- Greenbelt

10500 Eastgate Drive, Lanham, MD 20706
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