their credit card machine was not working so I had to use their ATM to withdrawal money and the ATM charged 3.75 per transaction NOT happy at all. The room had a musky smell yuck. On the plus side I did not hear any noise from the other rooms so we were able to sleep good I would not stay at this location again!!!!
Checking in took forever and the woman was not very nice about it. It was 11pm and the first room they gave us REAKED of smoke, despite claiming to be "100% smoke free." We were given a second room that smelled faintly of smoke, moderately of poop, and strongly of old hotel. I can understand the dingy hotel smell, seeing as the appearance of the many people we saw out of their rooms at 11:30pm did not look the most hygienic. Overall, the feeling of being unsafe (due to the armed cop roaming the balcony and parking lot) and the spring beds, thin covers, and overall awkward feelings had us leave and find a new hotel at midnight.
No hair dryer. Shower wasn't working for 2 days. Otherwise, room was nice and clean.
This hotel was just horrible. Upon arrival there were people in the "lobby" complianung about bed bugs and roaches. When I asked management about it he completely went off. He told me very loudly "if you think we have roaches cancel your reservation." He also kept using the saying "you people." When I told him to just cancel my reservation he said he couldn't because I booked through orbitz. I had to call orbitz and they issued a full refund. when you get there it seems like it's set up like a jail visit. Glass wall up when talking to management. There were also people in the lobby saying they had no towels and management said there were none. Horrible, dirty looking, smelly.
It's barely 12 miles away from State Capitol. The hotel had clean amenities and clean floor. Plenty of parking space.
Our completely smoke free room reeked of cigarettes. The room was clean, but the plumbing and fixtures were decades old. The thermostat was turned off, but t h e room was too hot in the middle of winter. We had to run fan to let air into the room. The description was very deceiving online.
Check in was great bed was broken roaches in the room
Sheets were half way cleaned and there was cigarette smoke in the room.... No clothes iron in the room had to request it.
Me and my group could not stay in this toxic place . We had to book at another hotel(Sheraton). I called and let them that we booked other hotel and we need our money refunded back.
This is the worst hotel that I have ever stayed in. It was dirty with stains on the carpet and on the bed. It had a terrible smell in the room almost like someone had died. I was not even able to stay more than a couple hours.
The hotel has "Thank You for Not Smoking" signs all over but the entire hotel smells like weed. There was a blood smear on the bathroom wall. The bathtub leaked all night. The room temperature was like a sauna (even with the air conditioner turned on). And lastly the room that I stayed in looked like someone had previously busted into the room. I would not recommend this location if you book Red Roof book the one on Laurel Bowie Rd. That location is much better.
Bathroom light out. Both heat and AC on when I got in room. Reasonable price and location was where I needed it to be.
Atrocious environment and disrespectful staff. Roaches in the rooms and stains on the bed and floor. When I asked for a refund I got instant sarcasm and nasty insults.
Hotel was well-kept and staff is friendly. Although the building and grounds themselves are older, the staff clearly takes care of it. Aside from minor issues regarding upkeep, the place is neat and clean. Good value for the cost. Also conveniently located near metro and restaurants.
When we arrived cops were everywhere flashing there lights as though they were looking for someone - not the greatest area that's for sure! Ceiling was peeling and tv's were old. Only one towel in room with 2 beds (there were 3 of us so not sure what was up with that) Heard a gunshot about 2 a.m. followed by sirens - YIKES! Beds were old and hard as cement! Just not a very nice place! Only good thing was that the front desk staff was friendly and the price was cheap!
Roaches everywhere. I needed a place to stay for one night while they did construction on the electrical in my condo and it was disgusting. Roaches everywhere, sheets were not clean, carpets sticky. Will never stay here again and do not recommend.
Red Roof Inn Washington DC - Lanham places you within a 15-minute drive of popular attractions such as FedEx Field and University of Maryland, College Park. This 102-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
All 102 rooms feature free local calls and desks. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Free toiletries are also standard.
Red Roof Inn Washington DC - Lanham offers free WiFi in public areas and coffee in a common area. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
their credit card machine was not working so I had to use their ATM to withdrawal money and the ATM charged 3.75 per transaction NOT happy at all. The room had a musky smell yuck. On the plus side I did not hear any noise from the other rooms so we were able to sleep good I would not stay at this location again!!!!
“I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark
Checking in took forever and the woman was not very nice about it. It was 11pm and the first room they gave us REAKED of smoke, despite claiming to be "100% smoke free." We were given a second room that smelled faintly of smoke, moderately of poop, and strongly of old hotel. I can understand the dingy hotel smell, seeing as the appearance of the many people we saw out of their rooms at 11:30pm did not look the most hygienic. Overall, the feeling of being unsafe (due to the armed cop roaming the balcony and parking lot) and the spring beds, thin covers, and overall awkward feelings had us leave and find a new hotel at midnight.
No hair dryer. Shower wasn't working for 2 days. Otherwise, room was nice and clean.
This hotel was just horrible. Upon arrival there were people in the "lobby" complianung about bed bugs and roaches. When I asked management about it he completely went off. He told me very loudly "if you think we have roaches cancel your reservation." He also kept using the saying "you people." When I told him to just cancel my reservation he said he couldn't because I booked through orbitz. I had to call orbitz and they issued a full refund. when you get there it seems like it's set up like a jail visit. Glass wall up when talking to management. There were also people in the lobby saying they had no towels and management said there were none. Horrible, dirty looking, smelly.
It's barely 12 miles away from State Capitol. The hotel had clean amenities and clean floor. Plenty of parking space.
Our completely smoke free room reeked of cigarettes. The room was clean, but the plumbing and fixtures were decades old. The thermostat was turned off, but t h e room was too hot in the middle of winter. We had to run fan to let air into the room. The description was very deceiving online.
Check in was great bed was broken roaches in the room
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!