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Recent guest reviews

You get what you pay for. Economical rate in a convenient location

Parking signs are not clear enough. Both elevators where broken. We got ushered by three men through the back of the kitchen and service area to use the service elevator. No one told us what was happening. The front desk attendant didn’t say anything about the elevators being broken. My fiancée had a mini panic attack through all of this. We both felt like this was a scene from the movies “Taken.” Will never stay there again.

Very low quality in general for the price, not recommend.

The price was okay for a night but a deep cleaning of the carpets need to be done and upgraded curtains that actually close for your privacy.

Costumers service very bad actitud they just respond the question pretending that they don't to answering your question

the staff at the front desk seem to be friendly but the property was just bad smell like a old rug musk didn't seem clean at all. The room was a false advertisementi expected a nice well modern room that was shown on orbitz site wow that was not the case at all . I will never go there again and makes me think of cutting all ties with orbitz for having this hotel on there site shame on them both!

Convenient location and ample parking. Boxed breakfast onsite in the morning is readily available.

Very helpful and courteous also told us the check out ask you need anythung else

Metro points is super outdated, the furnishings are scratched up & dirty. No microwave, the fridges barely work , I’ve stayed here several times only because of convenience & each time has been a lesser pleasant experience...oh and orbitz customer service sucks

The rates are cheap, but the furniture and decor need to be upgraded to be more modern.

The bathroom still had hair from the previous guest in the sink and tub. Shower had cool water not warm or hot but i was ok for a night stay.

I woke up to a bug on my arm. It was really small and black. I could tell sheets once I inspected, they looked like they weren’t even clean.

The staff were very nice There was a young man who was in Training at the front desk. He was very nice to us. Atmosphere making arrangements not whether he had passed away. And the young man said is everything. Okay, and I said yes, sweetie it is. I just made arrangements to be a My brother, that's all it is. He who I am. So sorry if you need anything, let me know. It made me feel better. I just want to say thank you to him. I forgot his name. But he was very concerned and I really appreciated that.

Excellent location to both the US Capitol and BWI airport.

Annapolis Rd Hyattsville MD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Metro Points Hotel places you within a 15-minute drive of popular attractions such as FedEx Field and Six Flags America. This 3-star hotel has 197 guestrooms and offers free in-room WiFi, free self parking, and a gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards. Housekeeping is available once per stay.


Property features

At Metro Points Hotel, guests have access to a gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a library.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Exclusive Single Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Metro Points Hotel

Everyone (19) Couples (7) Family (17)
3
Family

You get what you pay for. Economical rate in a convenient location

By on May 28, 2022

Review comment responded on Jun 11, 2022

Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location good. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

3
Everyone

By on Aug 24, 2021

1
Family

Parking signs are not clear enough. Both elevators where broken. We got ushered by three men through the back of the kitchen and service area to use the service elevator. No one told us what was happening. The front desk attendant didn’t say anything about the elevators being broken. My fiancée had a mini panic attack through all of this. We both felt like this was a scene from the movies “Taken.” Will never stay there again.

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

Dear Guest, Thanks for choosing our hotel for your stay. We regret that your stay did not turn out as per your expectation. We are sorry that we were unable to provide you with the quality of the amenities and facilities you deserved during your recent stay. We apologize for the issues you encountered and ensure this is corrected. We hope you will consider staying with us again. Sincerely, Hotel Manager

5
Everyone

By on Jun 7, 2021

Review comment responded on Jun 21, 2021

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2
Partner Couples

Very low quality in general for the price, not recommend.

By on Mar 26, 2021

Review comment responded on Mar 27, 2021

Dear Guest, Thank you for your recent comments noted the issues mentioned in your review. We strive to provide a luxury experience for our guests and consistently ensure we are in-line with the pricing of other properties in the area. We apologize that you did not feel value for price paid. We have noted your concerns regarding the pricing & will forward to the concerned department for consideration.Please visit us again. Sincerely, Hotel Manager

4
Everyone

The price was okay for a night but a deep cleaning of the carpets need to be done and upgraded curtains that actually close for your privacy.

By on Mar 23, 2021

Review comment responded on Mar 25, 2021

Dear Guest, Thanks for your nice comments. We are pleased that our location was convenient for you as it was close to your areas of attractions. We'll be here for you when you need us again. Sincerely, Hotel Manager

1
Family

Costumers service very bad actitud they just respond the question pretending that they don't to answering your question

By on Feb 16, 2021

Review comment responded on Feb 17, 2021

Dear Guest, We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay. Sincerely, Hotel Manager

3
Everyone

By on Oct 13, 2020

Review comment responded on Oct 14, 2020

Dear Guest, Thank you for your stay and the three stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time. Sincerely, Hotel Manager.

1
Friends

the staff at the front desk seem to be friendly but the property was just bad smell like a old rug musk didn't seem clean at all. The room was a false advertisementi expected a nice well modern room that was shown on orbitz site wow that was not the case at all . I will never go there again and makes me think of cutting all ties with orbitz for having this hotel on there site shame on them both!

By , from hyattsville on Sep 13, 2020

Review comment responded on Sep 17, 2020

Dear Chris, We are very sorry to read about the poor experience you had during the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Whatever may be the reasons, we will definitely verify the reality and take actions against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you do consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.

5
Everyone

By on Sep 13, 2020

Review comment responded on Sep 17, 2020

Hello Guest, It is delighting to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager.

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