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Recent guest reviews

Very low quality in general for the price, not recommend.

The price was okay for a night but a deep cleaning of the carpets need to be done and upgraded curtains that actually close for your privacy.

Costumers service very bad actitud they just respond the question pretending that they don't to answering your question

the staff at the front desk seem to be friendly but the property was just bad smell like a old rug musk didn't seem clean at all. The room was a false advertisementi expected a nice well modern room that was shown on orbitz site wow that was not the case at all . I will never go there again and makes me think of cutting all ties with orbitz for having this hotel on there site shame on them both!

Convenient location and ample parking. Boxed breakfast onsite in the morning is readily available.

Very helpful and courteous also told us the check out ask you need anythung else

Metro points is super outdated, the furnishings are scratched up & dirty. No microwave, the fridges barely work , I’ve stayed here several times only because of convenience & each time has been a lesser pleasant experience...oh and orbitz customer service sucks

The rates are cheap, but the furniture and decor need to be upgraded to be more modern.

The bathroom still had hair from the previous guest in the sink and tub. Shower had cool water not warm or hot but i was ok for a night stay.

I woke up to a bug on my arm. It was really small and black. I could tell sheets once I inspected, they looked like they weren’t even clean.

The staff were very nice There was a young man who was in Training at the front desk. He was very nice to us. Atmosphere making arrangements not whether he had passed away. And the young man said is everything. Okay, and I said yes, sweetie it is. I just made arrangements to be a My brother, that's all it is. He who I am. So sorry if you need anything, let me know. It made me feel better. I just want to say thank you to him. I forgot his name. But he was very concerned and I really appreciated that.

Excellent location to both the US Capitol and BWI airport.

Excellent Location on the east side of the Beltway with free parking and free responsive shuttle to nearby metro station.

Breakfast is always good staff always nice check in smoove

Annapolis Rd New Carrollton MD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Metro Points Hotel-Washington North places you within a 15-minute drive of popular attractions such as FedEx Field and National Mall. This 3-star hotel has 197 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and free self parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.


Rooms

All 197 rooms provide laptop-compatible safes, phones, and ironing boards. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Desks are also available.


Property features

At Metro Points Hotel-Washington North, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a library.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Exclusive Single Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Metro Points Hotel-Washington North

Everyone (34) Couples (10) Family (18)
2
Partner Couples

Very low quality in general for the price, not recommend.

By on Mar 26, 2021

Review comment responded on Mar 27, 2021

Dear Guest, Thank you for your recent comments noted the issues mentioned in your review. We strive to provide a luxury experience for our guests and consistently ensure we are in-line with the pricing of other properties in the area. We apologize that you did not feel value for price paid. We have noted your concerns regarding the pricing & will forward to the concerned department for consideration.Please visit us again. Sincerely, Hotel Manager

4
Everyone

The price was okay for a night but a deep cleaning of the carpets need to be done and upgraded curtains that actually close for your privacy.

By on Mar 23, 2021

Review comment responded on Mar 25, 2021

Dear Guest, Thanks for your nice comments. We are pleased that our location was convenient for you as it was close to your areas of attractions. We'll be here for you when you need us again. Sincerely, Hotel Manager

1
Family

Costumers service very bad actitud they just respond the question pretending that they don't to answering your question

By on Feb 16, 2021

Review comment responded on Feb 17, 2021

Dear Guest, We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay. Sincerely, Hotel Manager

3
Everyone

By on Oct 13, 2020

Review comment responded on Oct 14, 2020

Dear Guest, Thank you for your stay and the three stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time. Sincerely, Hotel Manager.

1
Friends

the staff at the front desk seem to be friendly but the property was just bad smell like a old rug musk didn't seem clean at all. The room was a false advertisementi expected a nice well modern room that was shown on orbitz site wow that was not the case at all . I will never go there again and makes me think of cutting all ties with orbitz for having this hotel on there site shame on them both!

By , from hyattsville on Sep 13, 2020

Review comment responded on Sep 17, 2020

Dear Chris, We are very sorry to read about the poor experience you had during the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Whatever may be the reasons, we will definitely verify the reality and take actions against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you do consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.

5
Everyone

By on Sep 13, 2020

Review comment responded on Sep 17, 2020

Hello Guest, It is delighting to see five-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager.

4
Business Business

Convenient location and ample parking. Boxed breakfast onsite in the morning is readily available.

By , from Ashburn on Jul 21, 2020

Review comment responded on Jul 21, 2020

THANK YOU ,WE APPRECIATE YOUR FEED BACK.

3
Everyone

By on Jul 1, 2020

Review comment responded on Jul 2, 2020

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

5
Everyone

Very helpful and courteous also told us the check out ask you need anythung else

By on May 22, 2020

Review comment responded on May 23, 2020

Dear Guest, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. Sincerely Hotel Manager

2
Everyone

Metro points is super outdated, the furnishings are scratched up & dirty. No microwave, the fridges barely work , I’ve stayed here several times only because of convenience & each time has been a lesser pleasant experience...oh and orbitz customer service sucks

By on May 14, 2020

Review comment responded on May 14, 2020

Dear Guest, Thank you for choosing our hotel. We are disappointed that we did not live up to your expectations, and we are sorry your stay was anything less than exceptional. We appreciate knowing how we can improve, and we will. We hope you will reconsider and stay with us again. Sincerely Hotel Manager

Metro Points Hotel-Washington North

8500 Annapolis Rd, New Carrollton, MD 20784
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