The room was so spacious and spotless. The bathroom too. The staff was friendly and helpful.
They charged me at the hotel for a room I already paid orbitz for.
It was a decent property for the price. Nothing really to complain about.
Excellent service And I’d like to visit like to visit again as a beautiful site
Location of this property is unique for the reason I am here.
Water in shower not hot place is worn out needs remodel better updated equipment
It was fine and clean enough for the price. We were staying multiple weeks to receive medical treatment in Washington DC so we needed a clean room at a good price. The hotel needs more than a facelift. It’s a bit “dank”. The pool was nice but seriously needed to be vacuumed, it was like walking on sand. I did see a lifeguard/attendant on duty so I was happy about that, maybe they could vacuum in between guests? This was about a 50 minute drive (with traffic) into the city so I wouldn’t recommend it for a vacation to DC but it suited our needs with the price and free parking. The hotel staff was very friendly. Kids are supposed to eat free in the restaurant but mine were charged and there was no one who knew about the kids eat free deal.
Ac was busted. Got moved to a room next door to kids that played until 1am.
The staff are friendly, helpful, and responsive. I left my suitcase in the lobby when I checked out. Not knowing this til five hours later, I called back,n and they had my suitcase safe. Fortunately, I was still in the area.
Called receptionist that there’s no tv remote and nobody attended to request
Initially I was placed in room 705.... When I realized the door entry was not consistent with opening with the room key, they sent maintenance up. Mainofound no issues... The next day, I was locked out of the room for 20 minutes... Management was not able to get me in my room and maintenance was gone for the night... Me and my boyfriend had to figure out how to get in the room given that we had an event to go to.. I was livid at the lack of professionalism inthis emergency situation... There was NO protocol in place... After we figured out how to get in the room, we were then placed in a different room and given free breakfast for the inconvenience! Also livid at that disrespectful solution... I will never stay here again... Room 705 should NOT be a room available to guests..
Good experience....heating unit a little old and noisy but everything else was great
Holiday Inn Washington DC-Greenbelt MD places you within a 15-minute drive of popular attractions such as University of Maryland-College Park and FedEx Field. This 3-star hotel has 206 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 7:30 AM to 10 AM.
All 206 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport pillow menus and bathrooms offer hair dryers. Free weekday newspapers, phones, and ironing boards are also available.
At Holiday Inn Washington DC-Greenbelt MD, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of RV, bus, and truck parking, along with a free train station shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.
The room was so spacious and spotless. The bathroom too. The staff was friendly and helpful.
They charged me at the hotel for a room I already paid orbitz for.
Thank you for taking a moment to notify us of your experience. It is never our intention to leave any billing concerns unresolved. As your reservation was made through a third-party site, they control the billing aspect of your booking, so we recommend reaching out to them to get any issue resolved. Of course, we are happy to help in any way if we can and ask that you reach out to us should there be anything we can assist with. Hopefully, you were comfortable throughout your stay. Thank you for choosing us.
Thank you for staying with us, we are delighted that you enjoyed your stay with us.
Thank you for being our guest.
Thank you for being our guest. We hope that we can welcome you back at another time.
It was a decent property for the price. Nothing really to complain about.
Affordable rates are one of the things our guests get excited about, so we're happy to hear that this was the case for you! We look forward to seeing you again at Holiday Inn Washington DC / Greenbelt for another great value.
Excellent service And I’d like to visit like to visit again as a beautiful site
Our wonderful staff works hard to ensure all our guests have everything they need and will be proud you appreciated their kind assistance. We're glad our beautiful property impressed you, and we look forward to hosting you again the next time you're in town.
Location of this property is unique for the reason I am here.
Thank you for being our guest. We are so glad that you enjoyed your stay with us. We hope that we can welcome you back again in the future.
Water in shower not hot place is worn out needs remodel better updated equipment
Thank you for your review. Our team aims to deliver clean and comfortable accommodations, so it is unfortunate that your time with us was not reflective of this goal. We have forwarded your concerns to our maintenance team in hopes of a swift resolution and would love another chance to impress you going forward.
Thank you for being our guest. We are glad that you enjoyed your stay with us. We hope that we can welcome you back again soon.
Dear Glenda, Our team at Holiday Inn Washington DC / Greenbelt strives to deliver a comfortable, pleasant stay to every guest that walks through our doors. Thank you for highlighting our high standards of cleanliness and warm hospitality. Seeing your familiar face on a future stay would be an honor!