Residence Inn - Greenbelt by Marriott3.0 out of 5.0
Recent guest reviews
My family and I had to make several last minute changes to our travel plans. Lorie at the front desk of the Residence Inn went out of her way to assist. She was handling the front desk by herself and was taking calls from rooms as well as addressing walk-up guests. She handled everyone professionally and provided updates on the progress she was making. Lorie really made what could have been a very stressful situation and very manageable one with a terrific outcome. Residence Inn is very fortunate to have such a customer-focused employee.
I have to say a Big "Thank You" to Lorie and Lakeshia for their hospitality. This is the 2nd time my sister and I, with our 2 girls have stayed here to visit family and go to DC. Lorie remembered us from our first visit, which was a great feeling. The hospitality we receive was exceptional, we felt at home. We recommended this place to people who want to visit DC, the it is worth the drive to stay at this location.
I decided to try the Residence Inn on extended business trip. I only lasted 4 days. The room was a bit worn but was clean. The deal breaker was the inability to get my dry cleaning done and a straight answer about when it would be done. The staff was apologetic and assured me it was an anomaly. Nevertheless I knew I would need more dry cleaning done and knew I couldn't rely on this group to take care of it. Bottom line...too hard to get basics done on business trip. I checked out and went to Greenbelt Marriott. My recommendation is to avoid the Residence Inn and go the the Greenbelt Marriott.
I stayed an a suite which was extremely clean and comfortable. It had all the accommodations of home. Lorie greeted me warmly when I checked in and provided me with 5 star service that makes me feel proud that I am a Marriot Rewards Member with status. Thank you!!!!!
Me and my mom stayed for just one night over the weekend while visiting the DC area. The 1-BR suite with king bed and pull out sofa bed was nice and clean. There was a TV in both the bedroom and living room area. Had a full fridge, microwave, dishwasher and sink, pots and pans, utensils, bowls and plates. My mom found the bed to be too soft (I slept on the sofa). I asked for an accessible room but it looked like a regular room to me (had to step into the tub to take a shower). They provide free breakfast but we went out with family instead so I cannot report on breakfast. The only complaint I have is that as we walked the hallway to find our room, I noticed it didn't smell good -- a little musty, so at first I was afraid the room would be the same -- thankfully it was not -- the suite was a nice size, looked and smelled clean. The remote for the TV was dirty and I had to clean it. Had no problems parking and the hotel was easy to find. Oh, and if you plan to have guests late at night, you will need to go downstairs and let them in because there's no way to access the rooms from the main entrance (it's a separate building) and they lock the doors after a certain time so visitors will need a key to enter the building or you will need to go downstairs to let the in. That's a good thing for security but we were expecting a few family members to visit us late and stay overnight but instead asked that they not come since I would have needed to wake up, get dressed, and then go downstairs to let them in. I enjoyed my stay and would stay again.
I stayed in a suite and it was very clean and I was extremely pleased with the room. Now, my room was on the back of the hotel and I looked out of the window, there was a "pile" of trash in my view. That was the only downside. In defense of Residence Inn, it was Just after Labor Day and there may not have been a pick up. Also, there was an odd odor each time I used the elevator. Not a nasty smell, just not a clean, fresh smell. You can't beat the wonderful rooms, they had a mixer the day I visited, and free breakfast. I would visit again.
Another return to a hotel I had not visited in 4 or 5 years. Though, after this 3-night stay, this was likely my last visit. Check-in: Nothing offensive. The front desk attendant was efficient if overly conversational (but that’s a pet peeve of mine. Why I’m visiting a hotel or where I’m coming from is not really anyone’s business). I reserved a king, open concept suite and asked if a 1-bedroom suite was available and was told it was not. However, she then indicated that a 1-bedroom suite would be available for my subsequent two nights. What is offensive about this hotel is the odor! God, the hallways smell bloody awful. I kid you not, but the same odor I experienced years ago is still there. Then, I thought it was someone cooking food and while that may still be true, management needs to find a way to curtail/eliminate the standing odor. I had to breathe through my mouth when I entered the hallways. The smell is just wretched. Whew! To be honest, when I walked into the hallway for the first time, it reminded me as to one of the reasons I stopped staying here. The hallways and common areas have a tattered look. The elevator is especially gross. I reach for the sanitizer every time I push a button. Management is not paying attention to details and thus, the overall hotel has a roadside motel quality to it. Room: This location has the updated room motif; though, the update probably happened several years ago. The curtain, which was taped to hold it in place, was falling. (I sent a note to the General Manager [GM] and this was repaired.) One of the sliding closet doors was missing. (This was not corrected during my stay.) The cabinets in the kitchen area looked/appeared stuck in the 1990’s; huge and functional microwave above the cooktop; sticky and not particularly clean coffee maker. Loved the large, spacious desk (the best thing about the room). To their credit, they added an outlet strip to the desktop, but it didn’t have enough outlets to accommodate the electronics. Standard issue Residence Inn living room furniture. The bed was on the soft side for me and, consequently, it didn’t help my back. Housekeeping: They didn’t refresh the room after my first night. The GM and I disagree as to whether a “Do Not Disturb” sign was on the door, but I ended up changing my own bed linens. First time that’s happened in my entire traveling life. While the towels I had appeared on the newish side, they were very thin and didn’t absorb much. Before I left the hotel after my first night, I stopped by the front desk to determine when the 1-bedroom suite would be available. I was told none were and that the original desk attendant was in error. Not a problem. I wish people would have some idea of their inventory before making a commitment. Parking: Open and free parking; just not enough parking spaces when it’s a crowded weekend or holiday. Worse (and this isn’t the hotel’s fault), people who can’t park and take up two spaces with a Prius. Really? The rooms have seen too many tourists and service was a challenge. Overall, nothing here says that I need to return.
We had previously stayed at the Marriott- College Park facility but could not get in there for this trip. This hotel is only 3 1/2 miles away. Ok, the good: very clean, free breakfast, free wifi, dishes and coffee maker in room, very friendly and helpful staff. The not so good: the pullout sleeper sofa! Our daughter was going to sleep on it but when she pulled it out, it was so thin and uncomfortable, that she pushed it back in and slept on the sofa itself (with the provided sheets and blanket). The King size bed was great to have but not very comfortable. They should add mattress toppers. They could also add a few more shampoos (one tiny bottle for 3 guests)and they should add a body lotion.
My daughter and I were traveling to D.C. for a conference and stayed at the residence inn. The entire staff was beyond helpful from the front desk to the room staff..... just 5 star. Wendy the GM was the perfect host!
Loved the roomy accommodations in the studio we occupied: king sized bed and sofa bed. Especially, we loved the full kitchen, with full sized appliances, including dishwasher. Full, free, breakfast, daily, and a social on Monday, Tuesday, and Wednesday evenings from 6:00 PM to 7:30 PM, with snacks and drinks, including beer and wine. Extremely reasonable: Ave. price for 3 nights, $139++. There was plenty of room for the two of us, and there was a sofa bed that could accommodate one or two more people/children. The location was perfect. We needed to be at events at Goddard Space Flight Center and at the University of Maryland, and the hotel was minutes from both. There were numerous restaurants and shopping either within minutes from the hotel or very close by. There is a coin laundry on the premises. The living room area was comfortable and the TV could be turned so it could be watched either from the king size bed or the living area. The bed and pillows were wonderful. The bathroom was clean, but one more towel would have helped. There were three, and there were two of us who each like to use two. There was no ice bucket or bag for ice, so we had to call the desk to get someone to bring up a bag of ice. That worked, though, because we were able to put the bag in the freezer and have ice for our entire stay. Two large windows let in lots of light, yet the fabric shades provided much needed covering to keep out the light at night. The shade nearest our bed had a corner that was coming off the rod. We did not contact the front desk about that. It still darkened the room. The towel holder near the bathroom sink, was very pretty, but you could not actually hang the hand towels. We had to just lay them on the shelf where the hand towels had been neatly folded. They don't dry that well being laid on the shelf as they would if they could be hung. There was a lovely outdoor pool, but we did not use it. The breakfast was until 9:00 AM, and we arrived at 8:40 AM. It was average, with plenty of selection of typical hotel breakfast food. The scrambled eggs were practically cold, and there was no bacon. We had to wait 15 minutes for bacon, and by then there was a line formed, and we felt we could only take a couple of pieces so as to leave enough for everyone. The turkey sausage patties were, frankly, awful. The staff did bring out more bacon, but by then, people needed to leave to be on their way. In spite of that small problem, we would definitely look for a Residence Inn on our next trip.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Outdoor pool
Residence Inn - Greenbelt by Marriott is located 1.3 mi (2.2 km) from Greenbelt Park and within a 10-minute drive of Xfinity Center. This 120 -room, 3-star aparthotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. University of Maryland-College Park and Maryland Stadium are also nearby.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9 AM. For a nice break, mingle with other guests at the free manager's reception.
All 120 air-conditioned apartments feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include sofa beds, coffee makers, and free weekday newspapers.
Guests of Residence Inn - Greenbelt by Marriott have access to an outdoor pool, a fitness center, and a spa tub. Free parking is available if you drive. Helpful staff is there to provide a safe deposit box at the front desk, as well as offer insight about the area. Additional amenities include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 221 reviews