All staff I interacted with where pleasant and seemed to care. Hotel was clean enough and in decent shape. However, upon check in we were told of an issue of hot water being too hot so to be careful- this didn't turn out to be big issue. Big issue was next morning, a lobby restroom really needing attention- there had been a wedding party in hotel the night before. When I told staff they seemed aware. They should have closed it if they didn't have someone to attend to it, it was disgusting.
Very friendly staff and excellent location.
Check in with Jordyn was fast and friendly.
What I didn’t like -The AC wss very loud, we asked for maid service on a specific day but they never came, no usb ports in the room, would have liked to have been able to get some plain old toast at breakfast but no bread available, no ice in the machine What i liked - the bed was very comfortable.
Staff were very welcoming & pleasant. Our room was clean, but location was noisy especially at night made it difficult to sleep & feel rested. We were in Frederick Maryland for my husband to attend a FORD Certification Class just wish we knew this Hampton Inn was located with busy/noisy traffic. Our breakfast (on the go) was delicious. It would be nice if the in room coffee maker was bigger, that the refrigerator had a little freezer, the handle in the shower was detached from the wall at one end. All other amenities were great! Visiting from North Carolina
Clean, good location, friendly staff. However, there is machine next to our room, making noise all day long.
Convenient location to my warehouse. Clean each time I’ve stayed there.
breakfast was meh but the rest of the stay was nice. walls are a little thin, i could hear the person in the room next to me coughing throughout the majority of the night.
Very nice hotel. Bathroom could have been a bit cleaner but was acceptable (floor a bit stained) The location is bad though—-between two major roads, hard to access unless driving north, and has highway traffic noise. Other than that, was very happy with it. Staff were friendly and the bed was comfortable.
Nice hotel, restaurant/bar kept some weird hours but other than that no issues
Convenient to shopping, restaurants. A little difficult to access from highway.
I went for a cheap ticket to go up to Gettysburg and I was a little leery at first. I got there and was pleasantly surprised. It was a nice facility, fully modernized and has everything i would have expected. Great value and staff were very nice.
super friendly staff and clean hotel. They allowed for early check in and were very nice to our wedding party guests
Perfect spot for our family of four including a toddler and a teenager. Close to the major highways (70 and 270) and numerous eating options within a few minutes of the hotel. Free breakfast for the family at their well appointed dining area made us feel like we really "got something for nothing!" Breakfast at a traditional restaurant would have cost us $50, so truly a great savings benefit that breakfast came free with our room rate purchase.
Although there was confusion with the computer system, they worked hard to accommodate us. Although not a new property, we really felt this was clean and worked for us. The location was convenient on I85 and right off I270 and when we lived in the area it was always a well known landmark. Although I wouldn't say it was a standout of all places we have stayed, I WOULD say that we would most likely stay there again when visiting friends.
Our room was clean and comfy and we had wifi and a free breakfast that was pretty good and more than just toast and fruit! Staff was really friendly and helped us pick a place to get delivery from. The hotel is located right near a mall and a bunch of resturants (within drivimg distance not really walkable). Overall a great Experience!
This hotel has excellent service. Everyone was extremely friendly. The room was a little noisy because of the traffic outside.
Hampton Inn - Frederick places you next to Westview Promenade and within a mile (2 km) of Francis Scott Key Mall. This 167-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception on select days.
Hampton Inn - Frederick's 167 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 49-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks. Housekeeping is available on request.
Renovated in 2017, Hampton Inn - Frederick offers a 24-hour gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
All staff I interacted with where pleasant and seemed to care. Hotel was clean enough and in decent shape. However, upon check in we were told of an issue of hot water being too hot so to be careful- this didn't turn out to be big issue. Big issue was next morning, a lobby restroom really needing attention- there had been a wedding party in hotel the night before. When I told staff they seemed aware. They should have closed it if they didn't have someone to attend to it, it was disgusting.
Very friendly staff and excellent location.
Thanks for the perfect rating, Arsalan! We can't wait to see you again soon for another amazing experience at Hampton Inn Frederick. Have a great day!
Check in with Jordyn was fast and friendly.
What I didn’t like -The AC wss very loud, we asked for maid service on a specific day but they never came, no usb ports in the room, would have liked to have been able to get some plain old toast at breakfast but no bread available, no ice in the machine What i liked - the bed was very comfortable.
Staff were very welcoming & pleasant. Our room was clean, but location was noisy especially at night made it difficult to sleep & feel rested. We were in Frederick Maryland for my husband to attend a FORD Certification Class just wish we knew this Hampton Inn was located with busy/noisy traffic. Our breakfast (on the go) was delicious. It would be nice if the in room coffee maker was bigger, that the refrigerator had a little freezer, the handle in the shower was detached from the wall at one end. All other amenities were great! Visiting from North Carolina
Clean, good location, friendly staff. However, there is machine next to our room, making noise all day long.
Convenient location to my warehouse. Clean each time I’ve stayed there.
We appreciate the feedback, Dwight. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.