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Recent guest reviews

The air conditioning in my room did not work. Had to switch rooms in the middle of the night because it was unbearable. Was switched to a room that was dirty and hand a hvac dryer going apparently to dry the carpet.

The refrigerator was not working and we had food in there and was not aware of it until the next morning after the food had spoiled. Huge inconvenience because we now had to purchase food.

Great food quality at the restaurant attached to the hotel. My room was directly across from the ice machine which woke me up at 3AM - with chunks of ice dropping into the machine.

Nice and clean place, good service , good staff, very friendly people

Great hotel. Clean and lovely establishment. Nice staff. Plenty of parking. Pool and gym.

Comfortable, quiet, conveniently located. Shower water was only like warm, tho.

Property was very clean and staff was excellent. Over all love my stay and strongly recommend.

I didnt like the customer service provided. Staff eas NOT friendly at all.

paid for a king size only to get double beds which was very dissappointed

Very helpful and accommodating staff who are willing to go the extra mile

Nice hotel. Good staff. Hot water in bathroom took too long to get warm.

I loved the hotel. The restaurants could use more variety on their menus.

Excellent staff. Close to Metro Station with shuttle service.

I will never stay here again. They gave me a room and the keys didn't work so I had to get another key, only for them have given me the wrong room, then well I finally got the correct room it has a nasty sweaty order. I called to ask for house keepingand it took almost two hours and three phone calls to finally get someone to take are of the smell for them to just come and spray air freshener. We asked for a crib that too 2hours for someone to bring that. I pick this hotel over another because because it had a pool, guess what the pool was out of order. There were spiders crawling in the shower. I will never stay at this hotel again.

Friendly and helpful staff, clean rooms, comfortable space. I love this hotel. Offers room service , serves coffee and food on site. I have stayed at this location many times since 1998. The down side is that the up keep on the property could stand a bit of attention to detail . The rugs , door Windows , pavers, and front entry needs some daily attention. I noticed the glass doors were full of finger prints for my 3 day stay, pavers in front need repair, area in front needed to be swept including the mats that say Marriott. The door to the bathroom on the bottom was chipped, swollen and in need of repair.

The staff was top-notch! The front desk was a great help. It was a pleasure to spend 4 days at the Marriott Greenbelt. Would definitely stay there again.

Greenbelt Marriott is located at optimal distance, just outside dc main city area with free parking and peaceful quite area. Rooms and staff are near or at par of what you would expect from a 3 star hotel standard. Though they have no complimentary drinking water which is not nice. Overall decent place to stay if touring dc is your priority.

The hotel is very clean and comfortable. I traveled with my family to washington DC.

Ivy Lane Greenbelt MD

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

Crowne Plaza Greenbelt - Washington DC, an IHG Hotel places you within a 15-minute drive of popular attractions such as U.S. Department of Agriculture Center at Riverside and University of Maryland-College Park. This 3.5-star hotel has 284 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free self parking.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

Crowne Plaza Greenbelt - Washington DC, an IHG Hotel's 284 rooms provide coffee makers, free local calls, and fans. Guests can expect 50-inch LCD TVs with cable channels and Netflix. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, ironing boards, and desks.


Property features

At Crowne Plaza Greenbelt - Washington DC, an IHG Hotel, guests have access to a 24-hour fitness center, free WiFi in public areas, and a conference center. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Double Bed | Sleeps 2

Executive Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

2 Double Beds | Sleeps 4

Guest reviews for Crowne Plaza Greenbelt - Washington DC, an IHG Hotel

Everyone (10) Couples (4) Family (14) Other (3) Friends (1)
1
Partner Couples

The air conditioning in my room did not work. Had to switch rooms in the middle of the night because it was unbearable. Was switched to a room that was dirty and hand a hvac dryer going apparently to dry the carpet.

By on Jun 23, 2020

Review comment responded on Jun 24, 2020

While we're happy to hear we could accommodate your request for a room change, it is unfortunate that this one wasn't any better for your rest. We are looking into your concerns so we can ensure we are providing the best experience we can, and we hope you'll give us another chance to impress you on the road ahead.

2
Family Family

The refrigerator was not working and we had food in there and was not aware of it until the next morning after the food had spoiled. Huge inconvenience because we now had to purchase food.

By , from Brooklyn, NY on Jun 22, 2020

Review comment responded on Jun 24, 2020

We appreciate your feedback regarding your recent feedback. It is unfortunate to hear that your mini-fridge was not working properly. We ask that you let our team know about this so that the matter can be rectified. Other than this, we hope your stay was pleasant, and we look forward to improving your perceptions on a future visit.

4
Business Business

Great food quality at the restaurant attached to the hotel. My room was directly across from the ice machine which woke me up at 3AM - with chunks of ice dropping into the machine.

By on Oct 16, 2019

Review comment responded on Oct 17, 2019

While we're happy to hear that you enjoyed a delicious meal during your stay, we apologize that your sleep was disturbed by external noise. In the future, please do not hesitate to reach out to our team with any concerns so that we can make the proper amends and ensure your comfort. Should your travels bring you back to the area, we'd be honored to host you again.

5
Everyone

By on Oct 5, 2019

Review comment responded on Oct 7, 2019

Good Morning, Thank you for choosing Crowne Plaza Greenbelt. We are glad you enjoyed your stay. Thank you for your feedback. Have a great day!

4
Everyone

By on Sep 26, 2019

Review comment responded on Sep 30, 2019

Thank you for choosing Crowne Plaza Greenbelt. We are glad you enjoyed your stay with us. Have a great day!

5
Family Business Business

Nice and clean place, good service , good staff, very friendly people

By on Sep 21, 2019

Review comment responded on Sep 30, 2019

Thank you for choosing Crowne Plaza Greenbelt. We are glad you enjoyed your stay with us. Have a great day!

4
Family

Great hotel. Clean and lovely establishment. Nice staff. Plenty of parking. Pool and gym.

By on Jul 15, 2019

Review comment responded on Jul 15, 2019

Thank you for choosing Crowne Plaza Greenbelt. We appreciate your feedback. Have a great day!

5
Family with small children Family

Comfortable, quiet, conveniently located. Shower water was only like warm, tho.

By on Jul 8, 2019

Review comment responded on Jul 15, 2019

Thank you for choosing Crowne Plaza Greenbelt. We appreciate your feedback. Have a great day!

4
Everyone

Property was very clean and staff was excellent. Over all love my stay and strongly recommend.

By on Jul 5, 2019

Review comment responded on Jul 15, 2019

Dear Guest: Thank you for taking the time to review The Crowne Plaza Greenbelt. We look forward to serving you again in the very near future.

2
Friends

I didnt like the customer service provided. Staff eas NOT friendly at all.

By on Apr 29, 2019

Review comment responded on Apr 30, 2019

Thank you for choosing Crowne Plaza Greenbelt. We appreciate your feedback. We'll work hard to fix the issue that you experienced with staff. Have a great day!

Crowne Plaza Greenbelt - Washington DC, an IHG Hotel

6400 Ivy Lane, Greenbelt, MD 20770
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