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Hilton Waikoloa Village

4.0 out of 5.0

Hilton Waikoloa Village

4.0 out of 5.0

Recent guest reviews

Nice hotel with plenty to do. The grounds are beautiful. Great views and wildlife to watch. The lagoon is great and pools have something for everyone. The huge size of the hotel is a bit of a drag because you either wait for a tram or just walk like my family and I did. The walk is actually really pleasant though because you either see beautiful art pieces along the museum walk or beautiful ocean and lagoon views of you walk through the open areas. Great for families.

checkout has a long line But using express checkout get it done I have to call back to correct some bill errors

I was charged for this room up front. Upon check in they said it would be $27 a day for self-parking. Ok. I was charged $70something dollars days later. I’ve reached out to Hilton and they say they cannot find my reservation that I’ve stayed there. I did not receive a receipt for my stay. I’m unsure how to resolve this issue as they say they cannot find our reservation. Seriously? Do I need to show my credit card statement? Extremely frustrating. In regards to the hotel facility itself—I mean it is a resort. Not our thing but we had to stay a night here. If you want a true Hawaiian experience, it’s not at a Hilton. Just saying...for those who don’t travel often, they might find this kind of place cool, but the 80’s and 90’s resorts are going under for a reason.

The resort is beautiful and very big with lots of pools and areas to lounge.

Beautiful hotel beach side and lovely views and sunset

Does not have a beach, on the water, pretty, but not a walkable or swim able beach.

Beauriful resort. But I believe it was too pricey. I didn't like that we felt isolated and far from any outings. If you just want to hang out at a resort, then maybe this place is ideal for that. However, that's not what I wanted. Also, the food definitely overpriced.

This hotel is awesome. It is absolutely beautiful and the lagoon is a great snorkel spot right at your doorstep. The tram and boat are fun and all the statues and landscaping make you feel like you are at a Disney park.

Spent 4 days at the property. My only complaints 1) food not available after 10:30 am. Restaurants do not open again until noonish. 2) room not cleaned daily. After 4 days, empty soda bottles still on table and bathroom vanity never cleaned....empty coffee packets and dirty coffee cups never removed or replaced.

This was my second time at this resort. Everything was nearly perfect honestly. Super expensive of course and as expected. Loved having so much to do onsite with my kids. Food was all wonderful everywhere we ate. Ordered room service so the kids could experience that however it was quite disappointing as it came in a paper bag like takeout. No trays or carts or real dishes or silverware. A bummer for sure. One night we did wait about an hour for fresh towels and I had to change my dinner reservation 2 times because of it. Overall it was a great time. The coffee at the Waikoloa Coffee shops is incredible. The fish and chips and the Lagoon Grill were yummy and Dona and Toni's was delish as well. waterslide was a hit of course and if you upgrade to Makai at the Lagoon Tower (which is the closest to most places and worth the extra $ per night so you don't need to walk or take the tram or boat everywhere) you get access to a super area with comfy chairs with thick cushions. Thanks Hilton! Hope to see you again soon.

The pictures don’t do the hotel justice. The resort was amazing and larger than expected. The views, pools, and things to do nearby were great. The only issue I had was with the breakfast place on the resort. It was $75 for two breakfast buffets! The breakfast was okay, but not worth that price. I recommend going to the coffee shops, or nearby grocery store for breakfast items.

Enjoy the art collection and various activities in hotel. Need at least one week to try all things in the hotel.

This is a fun hotel to visit but not to stay at. Prices on meals are outrageously high, even by Hawaii standards. Breakfast for 2 at the buffet will run north of $70 easy. If you factor in a tip, you’re nearly at $100. I would highly recommend eating at the Queen’s Market Place just a bit outside of the hotel. The room was clean and the staff was helpful though, so it was still a generally enjoyable experience. Factor in an extra 20 minutes to get to and from your room

Nice place, but not for me. Facilities way overpriced...$37 for breakfast ? ...$265 to swim with a dolphin ? Long wait for the tram to take you to the lobby....if you are driving anywhere plan for 30 minutes to get to your car from your room.

Makai pool was awesome ! kids loved it it has shopping center near by and good food.its a huge hotel property with multiple things to do day or night.

Of course the hotel setting is beautiful, but way too big. We spent over an hour everyday waiting for the tram to come and go. Worst thing was the pool. There was only one place in a 70 yard long pool that had steps and a handrail to get in and out. The water was FREEZING. We didn't go to Hawaii to be cold. I would think the management could observe the behavior of the pool goers. Everyone cringed when as they got in the water and very few stayed in for long. Thus, no action at the pool bar. Not a go back.

First time to Hawaii so we played it safe with the resort. Location was great as we could access lots of beaches within 30 minutes. As other reviewers noted, the grounds were beautiful. However food was mediocre and overpriced. The coffee shop served breakfast sandwiches on hamburger buns. Couldn't spring for actual bread The resort was also so big that a tram was needed to get around. The tram only functioned 70% of the time and was slower than walking. If you are going to build a tram, why build such a mediocre one? Rooms were okay and quiet which was nice. Pool was closed while we were there due to rain contaminating it. Seriously? You can't keep a pool open?

Best part was the turtles right in the lagoon everyday. Lots of walking at this resort so be prepared. Only 3 hot tubs for the whole place which was a little cramped at times. Great travel and activities people! Overall a great trip!

The resort is fabulous. Great food. Friendly staff. Very clean!

Got in late and the staff was very nice. Had an issue with the room (very minor - staff fixed it and gave a few perks). The hotel over all is pretty nice but it is very old. Also do not eat at this hotel (1st- food is not good, 2nd- no one wants to over pay for bad food / the food should taste good for what they charge) we ate a two of the restaurants and they were bad - it’s hard to screw up pizza but they did. Good trip would never stay at this Hilton again. But for a last minute deal not bad.

69-425 Waikoloa Beach Dr Waikoloa HI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Private beach

Hilton Waikoloa Village places you within a 5-minute drive of Waikoloa Beach Golf Course and Dolphin Quest. This 647-room, 4-star resort has 3 outdoor pools along with a private beach and a golf course. Seaside Putting Course and Anaehoomalu Beach are also close to this Waikoloa resort.


Dining

This resort is home to 13 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a lanai, an MP3 dock, and a refrigerator.


Property features

Hilton Waikoloa Village features a private beach, a golf course, and a full-service spa. Valet parking is available for USD 37.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach resort include 3 outdoor pools, a children's pool, and a health club.

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

King 1 | Sleeps 4

Suite, 1 Bedroom

King 1 | Sleeps 4

Suite, 1 Bedroom, Ocean View

King 1 | Sleeps 5

Suite, 1 Bedroom

King 1 | Sleeps 5

Guest reviews for Hilton Waikoloa Village

Everyone (68) Couples (127) Business (10) Family (63) Other (8) Friends (8)
5
Everyone

Nice hotel with plenty to do. The grounds are beautiful. Great views and wildlife to watch. The lagoon is great and pools have something for everyone. The huge size of the hotel is a bit of a drag because you either wait for a tram or just walk like my family and I did. The walk is actually really pleasant though because you either see beautiful art pieces along the museum walk or beautiful ocean and lagoon views of you walk through the open areas. Great for families.

By on Jan 6, 2019

4
Everyone

checkout has a long line But using express checkout get it done I have to call back to correct some bill errors

By on Jan 6, 2019

1
Everyone

I was charged for this room up front. Upon check in they said it would be $27 a day for self-parking. Ok. I was charged $70something dollars days later. I’ve reached out to Hilton and they say they cannot find my reservation that I’ve stayed there. I did not receive a receipt for my stay. I’m unsure how to resolve this issue as they say they cannot find our reservation. Seriously? Do I need to show my credit card statement? Extremely frustrating. In regards to the hotel facility itself—I mean it is a resort. Not our thing but we had to stay a night here. If you want a true Hawaiian experience, it’s not at a Hilton. Just saying...for those who don’t travel often, they might find this kind of place cool, but the 80’s and 90’s resorts are going under for a reason.

By on Jan 5, 2019

5
Everyone

The resort is beautiful and very big with lots of pools and areas to lounge.

By , from L.A on Oct 21, 2018

5
Everyone

Beautiful hotel beach side and lovely views and sunset

By on Oct 20, 2018

3

massive unexplained daily fees are imposed.

Everyone

Does not have a beach, on the water, pretty, but not a walkable or swim able beach.

By on Aug 9, 2018

3

vacation

Everyone

Beauriful resort. But I believe it was too pricey. I didn't like that we felt isolated and far from any outings. If you just want to hang out at a resort, then maybe this place is ideal for that. However, that's not what I wanted. Also, the food definitely overpriced.

By on Aug 2, 2018

5
Everyone

This hotel is awesome. It is absolutely beautiful and the lagoon is a great snorkel spot right at your doorstep. The tram and boat are fun and all the statues and landscaping make you feel like you are at a Disney park.

By , from Portland, OR on Jul 30, 2018

3

overall nice property

Everyone

Spent 4 days at the property. My only complaints 1) food not available after 10:30 am. Restaurants do not open again until noonish. 2) room not cleaned daily. After 4 days, empty soda bottles still on table and bathroom vanity never cleaned....empty coffee packets and dirty coffee cups never removed or replaced.

By on Jul 20, 2018

4

wonderful resort

Everyone

This was my second time at this resort. Everything was nearly perfect honestly. Super expensive of course and as expected. Loved having so much to do onsite with my kids. Food was all wonderful everywhere we ate. Ordered room service so the kids could experience that however it was quite disappointing as it came in a paper bag like takeout. No trays or carts or real dishes or silverware. A bummer for sure. One night we did wait about an hour for fresh towels and I had to change my dinner reservation 2 times because of it. Overall it was a great time. The coffee at the Waikoloa Coffee shops is incredible. The fish and chips and the Lagoon Grill were yummy and Dona and Toni's was delish as well. waterslide was a hit of course and if you upgrade to Makai at the Lagoon Tower (which is the closest to most places and worth the extra $ per night so you don't need to walk or take the tram or boat everywhere) you get access to a super area with comfy chairs with thick cushions. Thanks Hilton! Hope to see you again soon.

By on Jul 4, 2018