Hilton Waikoloa Village

4.0 star property
Family-friendly fun on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Waikoloa Village

3 outdoor pools
Creator video - submitted by Take off with tor
Courtyard
Makai Room, 2 Queen Beds, Ocean View | Premium bedding, in-room safe, laptop workspace, iron/ironing board
8 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Spa

Explore the area

View in a map
69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738
  • Place, Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Place, Anaehoomalu Beach
    ‪3 min walk‬
  • Place, Dolphin Quest
    ‪7 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪30 min drive‬

Room options

Makai Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Makai 1 Bedroom Owner Suite, Ocean View, 1 King & Queen Sofa Bed, two floors

  • 1085 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Palace Presidential Suite, 1 bedroom, Ocean View, 1 King Bed

  • 2330 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (Makai)

  • 1184 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(1 review)
  • 1184 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

  • 2330 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Makai One Bedroom Suite, 1 King Bed, Ocean View

  • 1184 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Palace One Bedroom Suite, 1 King Bed, Ocean View

  • 1085 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Makai Room, 1 King Bed, Ocean Front View

8.8 out of 10
Excellent
(12 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Makai Room, 2 Queen Beds, Ocean Front View

7.6 out of 10
Good
(8 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Makai Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 1 Bedroom, Ocean View (Palace, Royal Ocean, Newly Renovated)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grand Suite, 1 Bedroom, Resort View (Palace Grand, Newly Renovated)

  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Ocean View (Palace Grand, Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Ocean View (Pal Grd, Bathtub)

  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds, Resort View (Palace Grand, Newly Renovated)

7.4 out of 10
Good
(3 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Hearing Accessible, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Mobility & Hearing)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Resort View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Resort View (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Hearing)

  • Sleeps 4
  • 1 King Bed

Royal Suite, 1 King Bed, Accessible, Bathtub (Palace)

  • Sleeps 5
  • 1 King Bed

Royal Suite, 1 King Bed, Accessible (Palace, Hearing)

  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Palace, Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Palace, Bathtub)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Palace, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Resort View (Palace, Bathtub)

  • Sleeps 5
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible (Palace, Roll-In Shower)

  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower, Makai)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Hearing, Makai)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Palace, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Waikoloa

Hilton Waikoloa Village places you next to Waikoloa Beach Golf Course and within a 10-minute walk of Waikoloa Kings' Course. This 647-room, 4-star resort has 3 outdoor pools along with a full-service spa and 8 restaurants.

What's nearby

  • Waikoloa Beach Golf Course - 1 min walk - 0.1 miles
  • Anaehoomalu Beach - 3 min walk - 0.2 miles
  • Dolphin Quest - 7 min walk - 0.4 miles
  • Kings Shops - 12 min walk - 0.7 miles
  • Queens' Marketplace - 17 min walk - 0.9 miles

Getting around

  • Kona Intl. Airport (KOA) - 29 min drive

Restaurants

  • ‪Island Deli - ‬18 min walk
  • ‪Lava Lava Beach Club - ‬20 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Lagoon Grill - ‬15 min walk
  • ‪Island Vintage Coffee - ‬15 min walk

About this property

Hilton Waikoloa Village

Family-friendly fun on the beach, with 3 outdoor pools
Guests of Hilton Waikoloa Village have access to a full-service spa, 3 outdoor pools, and a children's pool. Valet parking is available for USD 55 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this beach resort include a gym, 3 hot tubs, and a sauna.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include dryers, furnished balconies or patios, and MP3 docks. Housekeeping is available on request.
An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 48 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Nui Italian
  • Water's Edge

Things to do

  • 27-hole adjacent golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (66,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 55 for adults and USD 27.50 for children
  • Uncovered self parking fee: USD 48 per night (in/out privileges)
  • Uncovered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 063-091-0976-01
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA 063-091-0976-01.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Hilton Waikoloa
Hilton Waikoloa Village
Waikoloa Hilton
Waikoloa Hilton Village
Waikoloa Village
Waikoloa Village Hilton
Hawaii Hilton Waikoloa Village
Hilton Waikoloa Village Hotel Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Hotel
Hilton Village Resort
Hilton Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Waikoloa Hilton
Hilton Village Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Waikoloa
Hilton Waikoloa Village Resort Waikoloa

Frequently asked questions

Is free cancellation available at Hilton Waikoloa Village?

Hilton Waikoloa Village provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see close to Hilton Waikoloa Village?

This resort in Waikoloa is within a 10-minute walk of Waikoloa Beach Golf Course and Waikoloa Kings' Course. You'll also find Anaehoomalu Beach and Kings Shops less than a mile away.

Will I be able to park at Hilton Waikoloa Village?

Yes, uncovered valet parking is offered for USD 55 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa at Hilton Waikoloa Village?

There is a full-service spa available for guests to enjoy and services include prenatal massages, Thai massages, couples treatments, and reflexology.

Does Hilton Waikoloa Village have a casino?

No, Hilton Waikoloa Village doesn't have a casino.

Will I find an indoor pool at Hilton Waikoloa Village?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools and 3 hot tubs. Guests have pool access between 8 AM and 10:00 PM.

What will couples enjoy most about a stay at Hilton Waikoloa Village?

This beachfront resort offers many amenities for couples, including in-room massages as well as 2 beach bars and 3 outdoor pools.

Does Hilton Waikoloa Village have a hot tub?

Yes, guests can enjoy 3 spa tubs at this resort.

Does Hilton Waikoloa Village have a restaurant that serves breakfast?

Yes, Hilton Waikoloa Village has 8 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hilton Waikoloa Village allow pets to stay free of charge?

No, pets aren't allowed at Hilton Waikoloa Village though service animals are welcome.

Does Hilton Waikoloa Village have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Hilton Waikoloa Village?

The closest major airport to Hilton Waikoloa Village is Kamuela, HI (MUE-Waimea-Kohala), which is 21.9 mi away (35 minutes by car). Another top airport is Kona Intl. Airport (KOA), which is located 19.5 mi away (29-minute drive).

Can I book a room with a balcony at Hilton Waikoloa Village?

Yes, every guestroom at Hilton Waikoloa Village comes with a furnished balcony with some featuring ocean or garden views.

Does Hilton Waikoloa Village host weddings?

There are wedding services available at Hilton Waikoloa Village if that's in your vacation plans.

Reviews

Hilton Waikoloa Village Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 543 out of 1054 reviews
Rating 8 - Good. 238 out of 1054 reviews
Rating 6 - Okay. 159 out of 1054 reviews
Rating 4 - Poor. 70 out of 1054 reviews
Rating 2 - Terrible. 44 out of 1054 reviews

Reviews

8/10 Good

Britten

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed in the Palace Tower and were disappointed to find our “newly renovated” room was not renovated, and the entire building was under construction—something we weren’t told in advance. Loud jackhammering from 9am–7pm made it hard to relax, and we only received notice about construction and balcony closures on our last night. On the bright side, the staff was very friendly, the grounds were clean, and parking was $48 per night. Without the construction, I would recommend this hotel.
Stayed 5 nights in Sep 2025

8/10 Good

Jasleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is gorgeous! Rooms are little dated but comfortable! Resort facilities are excellent, very expensive but there if you need them. Staff is great!, housekeeping is mediocre! Overall-Property is highly recommended!
Stayed 5 nights in Aug 2025

10/10 Excellent

Karla Karina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit and enjoy some time with family!
Stayed 3 nights in Aug 2025

10/10 Excellent

Elisabeth, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very clean and great service. Dolphin pool and dolphin quest was a highlight, but it was also great to spend a day swimming in the lagoon with sea turtles. Highly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Rowena

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is very nice lagoon is the main thing why we keep going back there we love the snorkeling area.Makai room is all ocean view but is very old and outdated our room is room 3311 looking by the dolphin area but the water everytime we shower goes outside and it’s flooding the floor 3 towels needed to dry it.My husband almost fall coz we didn’t know its flooding .We just decided to stay in that room coz of the view and just ask towels everyday.I did told the front desks during check out to correct the problem and for future bodily injury.Properly is beautiful itself.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jordan

Stayed 4 nights in Aug 2025

8/10 Good

Johanna P

Liked: Cleanliness, staff & service, property conditions & facilities
Pros 1. Beautiful setting 2. Upgraded; we are Hilton Honor 3. Grounds are meticulous Cons: 1. Expensive fees 2. Stores close early; not open for shopping after dinner 3. Chairs at pool need replacing 4. Children everywhere; would be nice if there was “Adult Only” pool and enforce children stay in “children” pool
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Stayed 6 nights in Aug 2025

6/10 Okay

Alicia

Liked: Cleanliness, staff & service
A major renovation above our floor was not adequately communicated. There was drilling as late as 7 pm that sounded as loud as a jackhammer above you. It triggered the fire alarms twice. My son was terrified. While the management was empathetic and offered to comp a night, I cannot believe that they are not more transparent about the horrific noise levels. Literally we were given a sheet of paper with the hours 9-7 given. But since j was checking in with children we didn’t fully read this or even think to ask more about what “renovations” entailed. Unacceptable. Outside of that, the walk was very long because the tram does not come often. The grounds are very clean and everyone was very friendly. The lagoon was a nice option for paddling or snorkeling at the hotel.
Stayed 4 nights in Aug 2025

8/10 Good

Leslie

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I loved the different variety of places to dine and the views were beautiful.
Stayed 2 nights in Aug 2025

4/10 Poor

Ernesto Jose Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean, and at least it’s quiet at night. That’s probably the only positive thing I can say. The front desk staff seriously needs to improve how they treat tired guests who arrive after long flights, eager to finally get to their rooms. The attitude feels cold and unhelpful. The property is massive, with endless stairs, but barely any signs pointing to the few elevators available. If you don’t stop to ask, prepare to wander up and down aimlessly. The lack of clear information signs is unacceptable for a resort of this size. Prices here are outrageous. Everything is extremely expensive, from food to amenities. And parking? That’s the worst part. Self-parking is $48 per night, valet is $55, and the hotel still charges $48 just to use the parking lot. That’s a ridiculous $96 a day if you actually use their system. I stayed five days and four nights and walked away with a parking bill of $523.10. That’s robbery, plain and simple. In the end, the hotel feels like a tourist trap. Clean rooms won’t make up for overpriced everything, confusing layouts, poor signage, and unfair charges. Definitely not worth the money.
Stayed 5 nights in Aug 2025

10/10 Excellent

Hubert Louiz, Waipahu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room, bed was so comfortable,
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Yun

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Aug 2025

4/10 Poor

Vidal

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Excess resort fees that you expedia did not mention or disclose, facility was old and dirty
Stayed 4 nights in Aug 2025

10/10 Excellent

Nahiomy

Stayed 4 nights in Aug 2025

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and dining was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Nylah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and it’s very family friendly. There was so much to do; I would 100% come back. My only qualm was that I spent about $115 on the buffet breakfast, and it was disappointing. The food was cold and just unappetizing. Not worth all that money.
Stayed 3 nights in Jul 2025

6/10 Okay

britney Reann

Liked: Cleanliness
Property itself is very pretty! Staff isn’t all that friendly, with handful of exceptions. Loved being able to watch the dolphins at the dolphin quest. Not enough dinning and eating option for that large of a facility. Not close to more local foods and store. No beach and sand access unless at lagoon if that’s what you’re looking for.
Stayed 6 nights in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Sabine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so beautiful! The staff is very friendly. It is definitely an experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property

This resort is amazing! Everything from my room to lobby, pool, and anything in between was immaculate. On property activities were endless. I wish I could have stayed longer to enjoy more of what Hilton had to offer. There will definitly be a next time and I will stay much longer than this las visit.
Stayed 2 nights in Jul 2025

6/10 Okay

Georgina, chino

Traveled with family
Disliked: Amenities
Outdated, not what I was expecting at all. I had 2 adults 2 kids reservation and they gave me a king bed for all of us. Also, Receptionist was very unfriendly.
Stayed 1 night in Jul 2025

6/10 Okay

Dawn Marie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is stunning: natural lagoon, two large pool complexes with slides, bridges, cave, hot tub. Spectacular ocean views. This great for kids. Lots of activities incl. swimming with dolphins, turtles, boat rentals. But the dining options are terrible!! The two poolside burger joints close at 5:00! There is an over-priced Italian (?!?) restaurant with no view, and only one over-priced restaurant with a view - book ahead - not enough tables. So where to get a casual dinner? We saw a lot of Dominos deliveries! Also the entrance/parking is FAR from the Palace and Ocean towers. Only one of two monorails was running with 2 out of 4 cars no air conditioning - deadly!! Plan 20-30 minutes to walk or catch the monorail to get to the parking!! So running to the store or mall is an ordeal. The Palace is cheap and you get what you pay for - no pool, no amenities, depressing "courtyard." 10 minute walk to cafe in Ocean tower for decent coffee. Room service only on request.
Stayed 5 nights in Jul 2025