Hilton Waikoloa Village

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Waikoloa Village

3 outdoor pools
Creator video - submitted by The Neffe Talk
Exterior
3 outdoor pools
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738
  • Place, Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Place, Anaehoomalu Beach
    ‪3 min walk‬
  • Place, Dolphin Quest
    ‪7 min walk‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪30 min drive‬

Room options

Makai Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • Resort view
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

Makai 1 Bedroom Owner Suite, Ocean View, 1 King & Queen Sofa Bed, two floors

  • Ocean view
  • 1085 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Palace Presidential Suite, 1 bedroom, Ocean View, 1 King Bed

  • Ocean view
  • 2330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (Makai)

  • Ocean view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

  • Ocean view
  • 2330 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Makai One Bedroom Suite, 1 King Bed, Ocean View

  • Ocean view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Palace One Bedroom Suite, 1 King Bed, Ocean View

  • Ocean view
  • 1085 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Makai Room, 1 King Bed, Ocean Front View

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 1 King Bed

Makai Room, 2 Queen Beds, Ocean Front View

7.6 out of 10
Good
(8 reviews)
  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds

Makai Room, 2 Queen Beds, Ocean View

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 530 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 1 Bedroom, Ocean View (Palace, Royal Ocean, Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grand Suite, 1 Bedroom, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Ocean View (Palace Grand, Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Ocean View (Pal Grd, Bathtub)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds, Resort View (Palace Grand, Newly Renovated)

7.4 out of 10
Good
(3 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Hearing Accessible, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Mobility & Hearing)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Resort View

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Resort View (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Hearing)

  • Sleeps 4
  • 1 King Bed

Royal Suite, 1 King Bed, Accessible, Bathtub (Palace)

  • Sleeps 5
  • 1 King Bed

Royal Suite, 1 King Bed, Accessible (Palace, Hearing)

  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Palace, Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Palace, Bathtub)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Palace, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Resort View (Palace, Bathtub)

  • Sleeps 5
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible (Palace, Roll-In Shower)

  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Ocean View (Roll-In Shower, Makai)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Ocean View (Hearing, Makai)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Palace, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Waikoloa

Hilton Waikoloa Village places you within a 10-minute stroll of Waikoloa Beach Golf Course and Anaehoomalu Beach. This 647-room, 4-star resort has 3 outdoor pools along with a full-service spa and 8 restaurants.

What's nearby

  • Waikoloa Beach Golf Course - 1 min walk - 0.1 miles
  • Anaehoomalu Beach - 3 min walk - 0.2 miles
  • Dolphin Quest - 7 min walk - 0.4 miles
  • Kings Shops - 12 min walk - 0.7 miles
  • Genesis Gallery - 14 min walk - 0.8 miles

Getting around

  • Kona Intl. Airport (KOA) - 28 min drive

Restaurants

  • ‪Island Deli - ‬19 min walk
  • ‪Lava Lava Beach Club - ‬4 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Aloha Wine Bar - ‬19 min walk
  • ‪Lagoon Grill - ‬15 min walk

About this property

Hilton Waikoloa Village

Guests of Hilton Waikoloa Village have access to a full-service spa, 3 outdoor pools, and a children's pool. Valet parking is available for USD 55 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a gym, 3 hot tubs, and a sauna.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include dryers, furnished balconies or patios, and MP3 docks. Housekeeping is available on request.
An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 48 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Nui Italian
  • Water's Edge

Things to do

  • 27-hole adjacent golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (66,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 55 for adults and USD 27.50 for children
  • Uncovered self parking fee: USD 48 per night (in/out privileges)
  • Uncovered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 063-091-0976-01
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA 063-091-0976-01.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Hilton Waikoloa
Hilton Waikoloa Village
Waikoloa Hilton
Waikoloa Hilton Village
Waikoloa Village
Waikoloa Village Hilton
Hawaii Hilton Waikoloa Village
Hilton Waikoloa Village Hotel Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Hotel
Hilton Village Resort
Hilton Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Waikoloa Hilton
Hilton Village Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Waikoloa
Hilton Waikoloa Village Resort Waikoloa

Frequently asked questions

Is free cancellation available at Hilton Waikoloa Village?

Hilton Waikoloa Village provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Waikoloa Village?

As of Feb 19, 2026, prices found for a 1-night stay for 2 adults at Hilton Waikoloa Village on Mar 1, 2026 start from $345.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Waikoloa Village?

This resort in Waikoloa is within a 10-minute walk of Waikoloa Beach Golf Course and Anaehoomalu Beach. You'll also find Kings Shops and Genesis Gallery less than a mile away.

Will I be able to park at Hilton Waikoloa Village?

Yes, uncovered valet parking is offered for USD 55 per night with in/out privileges. Electric car charging is also available for guests.

Is there a spa at Hilton Waikoloa Village?

There is a full-service spa available for guests to enjoy and services include prenatal massages, sports massages, reflexology, and couples treatments.

Does Hilton Waikoloa Village have a casino?

No, Hilton Waikoloa Village doesn't have a casino.

Will I find an indoor pool at Hilton Waikoloa Village?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools and 3 hot tubs. Guests have pool access between 8 AM and 10:00 PM.

Is Hilton Waikoloa Village a good place to stay for couples?

This beachfront resort offers many amenities for couples, including in-room massages as well as 2 beach bars and 3 outdoor pools.

Does Hilton Waikoloa Village have a hot tub?

Yes, this resort has 3 spa tubs.

Does Hilton Waikoloa Village have a restaurant that serves breakfast?

Yes, Hilton Waikoloa Village has 8 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hilton Waikoloa Village allow pets to stay free of charge?

No, pets aren't allowed at Hilton Waikoloa Village though service animals are welcome.

Are there connecting rooms at Hilton Waikoloa Village?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Hilton Waikoloa Village?

The closest major airport to Hilton Waikoloa Village is Kamuela, HI (MUE-Waimea-Kohala), which is 22.5 mi away (35 minutes by car). Another top airport is Kona Intl. Airport (KOA), which is located 19.6 mi away (28-minute drive).

Can I book a room with a balcony at Hilton Waikoloa Village?

Yes, every guestroom at Hilton Waikoloa Village comes with a furnished balcony with some featuring ocean or garden views.

Does Hilton Waikoloa Village host weddings?

There are wedding services available at Hilton Waikoloa Village if that's in your vacation plans.

Hilton Waikoloa Village Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 570 out of 1103 reviews
Rating 8 - Good. 250 out of 1103 reviews
Rating 6 - Okay. 166 out of 1103 reviews
Rating 4 - Poor. 76 out of 1103 reviews
Rating 2 - Terrible. 41 out of 1103 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, amenities
Resort was first class. We had an ocean view overlooking Dolphin Quest. Sat on our balcony and watched dolphins play all day.
Stayed 7 nights in Nov 2025

2/10 Terrible

nicole

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
During my stay on, I encountered extensive construction throughout the property, including scaffolding, constant noise, and work occurring on multiple floors. At no point during the booking process was I informed that the resort was under construction. Had I known, I would have chosen a different property. These conditions made for a deeply unpleasant and disruptive experience and did not reflect the standard of comfort and relaxation I expected when booking at your resort.
Stayed 1 night in Nov 2025

8/10 Good

Lang

Liked: Cleanliness, staff & service, amenities
Great ocean view and pools
Stayed 5 nights in Nov 2025

8/10 Good

Jaslyne

Stayed 4 nights in Nov 2025

10/10 Excellent

YOONSUNG

Stayed 4 nights in Nov 2025

10/10 Excellent

Mackenzie

The whole place!
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean our room is actually supposed to have the bathtub but instead of had a shower but other than that the beach everything outside was amazing would go back again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Guillaume, Kailua

Stayed 1 night in Nov 2025

10/10 Excellent

JonelJen, Anchorage

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids loved everything
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Stayed 5 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

8/10 Good

TROY, GARDEN GROVE

Stayed 4 nights in Oct 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
We sent our son and new daughter-in-law here for their honeymoon. They said the resort exceeded their expectations! They had a great time :) They were upgraded to an ocean view room as soon as they checked in, loved the lagoon, thought the activities director was wonderful, really enjoyed the all day tour of the entire island (great tour guide) and the luau, and even saw the erupting volcano. Great experience for them- highly recommend!!
Stayed 7 nights in Oct 2025

4/10 Poor

Lilian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's beautiful place the have a anniversary celebration. Thank you for a great time .
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of construction otherwise nice
Stayed 5 nights in Oct 2025

2/10 Terrible

ting

Disliked: Cleanliness, property conditions & facilities
The bulding was still under construction with loud noise when we arrive to our room, the lobby was not even ready. it not even in livable condition. The hotel lobby have a bunch of old furnitures there that looks like they are from a 100 years ago, which looks like the ones from the scary ghost movie. My mom feel sick once we stepped into that building, before our luggage even arrived we had to go back to front desk and ask them to cancel our booking.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, Resort is beautiful.
Stayed 1 night in Oct 2025

4/10 Poor

Hanjing

Liked: Cleanliness
Disliked: Staff & service
The checkin process was frustrating. I arrived at midnight on my checkin day, however, the hotel still needed me to wait for 20mins for check in. they said the room was in maintenance, which was pretty ridiculous. Also, they didn’t give me the room I originally wanted and assigned me to a room on a lower level which literally has no view (cuz the view was completely blocked by the building)
Stayed 2 nights in Oct 2025

10/10 Excellent

DONALD JAMES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular resort with super friendly staff. Loved everything! Will be back again and again!
Stayed 5 nights in Sep 2025

10/10 Excellent

Maritza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hilton Waikoloa Village was wonderful! The resort is stunning, with gorgeous ocean views, lush grounds, and a unique tram and boat system that made exploring fun. Our room was very clean and comfortable, and the staff were consistently friendly and helpful. We especially enjoyed the pools and lagoon area, it was perfect for relaxing. The location is great for exploring the Big Island, but also has everything you need right on-site. We truly enjoyed our experience and would absolutely return!
Stayed 3 nights in Sep 2025

10/10 Excellent

Tommy

Stayed 4 nights in Sep 2025

10/10 Excellent

Julie, Capistrano Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for families. Friendly staff and good sized room.
Stayed 5 nights in Aug 2025

8/10 Good

Daron

Stayed 7 nights in Sep 2025

6/10 Okay

LEOPOLDO, mexico

Traveled with family
Disliked: Cleanliness
The hotel is in need of renovation. The rooms appear somewhat neglected, and while the cleanliness is not bad, it doesn't meet the standards expected for a hotel of this category. Additionally, the area where the dolphins are kept is quite small and feels inadequate
Stayed 5 nights in Sep 2025