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Hilton Waikoloa Village

4.0 out of 5.0

Recent guest reviews

Excellent relaxation place in Big Island. Love to visit one more time.

The pools and views are great. The restaurant food and service is horrendous. It is also outrageously priced which would be fine if it was high quality.

I like pretty everything , this place is unique it self because it have everything in one, but it need to have more night life and more high end restaurants

We like this hotel has train, boat , nice restaurant and close to beach.

Gorgeous view of dolphin lagoon from our room, staff was very responsive to requsts!

The hotel is beautiful. With a dolphin pool and sea turtles in the lagoon. Stunning views. Only negatives: Rooms have no microwaves and all onsite restaurants are very expensive. Nearby shops and restaurants are within a mile of the hotel.

Nice hotel with plenty to do. The grounds are beautiful. Great views and wildlife to watch. The lagoon is great and pools have something for everyone. The huge size of the hotel is a bit of a drag because you either wait for a tram or just walk like my family and I did. The walk is actually really pleasant though because you either see beautiful art pieces along the museum walk or beautiful ocean and lagoon views of you walk through the open areas. Great for families.

checkout has a long line But using express checkout get it done I have to call back to correct some bill errors

I was charged for this room up front. Upon check in they said it would be $27 a day for self-parking. Ok. I was charged $70something dollars days later. I’ve reached out to Hilton and they say they cannot find my reservation that I’ve stayed there. I did not receive a receipt for my stay. I’m unsure how to resolve this issue as they say they cannot find our reservation. Seriously? Do I need to show my credit card statement? Extremely frustrating. In regards to the hotel facility itself—I mean it is a resort. Not our thing but we had to stay a night here. If you want a true Hawaiian experience, it’s not at a Hilton. Just saying...for those who don’t travel often, they might find this kind of place cool, but the 80’s and 90’s resorts are going under for a reason.

The resort is beautiful and very big with lots of pools and areas to lounge.

Beautiful hotel beach side and lovely views and sunset

Does not have a beach, on the water, pretty, but not a walkable or swim able beach.

Beauriful resort. But I believe it was too pricey. I didn't like that we felt isolated and far from any outings. If you just want to hang out at a resort, then maybe this place is ideal for that. However, that's not what I wanted. Also, the food definitely overpriced.

This hotel is awesome. It is absolutely beautiful and the lagoon is a great snorkel spot right at your doorstep. The tram and boat are fun and all the statues and landscaping make you feel like you are at a Disney park.

Spent 4 days at the property. My only complaints 1) food not available after 10:30 am. Restaurants do not open again until noonish. 2) room not cleaned daily. After 4 days, empty soda bottles still on table and bathroom vanity never cleaned....empty coffee packets and dirty coffee cups never removed or replaced.

This was my second time at this resort. Everything was nearly perfect honestly. Super expensive of course and as expected. Loved having so much to do onsite with my kids. Food was all wonderful everywhere we ate. Ordered room service so the kids could experience that however it was quite disappointing as it came in a paper bag like takeout. No trays or carts or real dishes or silverware. A bummer for sure. One night we did wait about an hour for fresh towels and I had to change my dinner reservation 2 times because of it. Overall it was a great time. The coffee at the Waikoloa Coffee shops is incredible. The fish and chips and the Lagoon Grill were yummy and Dona and Toni's was delish as well. waterslide was a hit of course and if you upgrade to Makai at the Lagoon Tower (which is the closest to most places and worth the extra $ per night so you don't need to walk or take the tram or boat everywhere) you get access to a super area with comfy chairs with thick cushions. Thanks Hilton! Hope to see you again soon.

The pictures don’t do the hotel justice. The resort was amazing and larger than expected. The views, pools, and things to do nearby were great. The only issue I had was with the breakfast place on the resort. It was $75 for two breakfast buffets! The breakfast was okay, but not worth that price. I recommend going to the coffee shops, or nearby grocery store for breakfast items.

Hotel highlights

  • Close to Waikoloa Beach Golf Course
  • Onsite dining
  • Spa
  • Private beach

Hilton Waikoloa Village is a short stroll from Dolphin Quest and Seaside Putting Course. This 647-room, 4-star resort has 3 outdoor pools along with a private beach and a golf course.


Dining

This resort is home to 13 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a lanai, an MP3 dock, and a refrigerator.


Property features

Hilton Waikoloa Village features a private beach, a golf course, and a full-service spa. Valet parking is available for USD 37 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include 3 outdoor pools, a children's pool, and a health club.

Room options

Suite, 1 Bedroom

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

King 1 | Sleeps 4

Suite, 1 Bedroom, Ocean View

King 1 | Sleeps 5

Suite, 1 Bedroom

King 1 | Sleeps 5

Guest reviews for Hilton Waikoloa Village

Everyone (72) Couples (129) Business (10) Family (67) Other (8) Friends (8)
5
Families Partner Couples

Excellent relaxation place in Big Island. Love to visit one more time.

By on Apr 15, 2019

4
Families

The pools and views are great. The restaurant food and service is horrendous. It is also outrageously priced which would be fine if it was high quality.

By on Apr 6, 2019

4
Everyone

By on Mar 31, 2019

4
Everyone

By on Mar 18, 2019

5
Families

I like pretty everything , this place is unique it self because it have everything in one, but it need to have more night life and more high end restaurants

By on Mar 15, 2019

5
Families

We like this hotel has train, boat , nice restaurant and close to beach.

By on Mar 8, 2019

5
Everyone

Gorgeous view of dolphin lagoon from our room, staff was very responsive to requsts!

By on Mar 6, 2019

4
Everyone

By on Mar 5, 2019

4
Partner Couples

The hotel is beautiful. With a dolphin pool and sea turtles in the lagoon. Stunning views. Only negatives: Rooms have no microwaves and all onsite restaurants are very expensive. Nearby shops and restaurants are within a mile of the hotel.

By on Mar 2, 2019

5
Everyone

Nice hotel with plenty to do. The grounds are beautiful. Great views and wildlife to watch. The lagoon is great and pools have something for everyone. The huge size of the hotel is a bit of a drag because you either wait for a tram or just walk like my family and I did. The walk is actually really pleasant though because you either see beautiful art pieces along the museum walk or beautiful ocean and lagoon views of you walk through the open areas. Great for families.

By on Jan 6, 2019