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Recent guest reviews

The physical property (beach, building, views) is stunning but the interior furnishings and beach and pool equipment are in serious need of replacement/repair. Service was fine but not enough restaurants or bars.

It was under construction, which was noisy during the day, but otherwise, the hotel is perfect! So many cozy nooks to lounge, amazing views, and comfy beds. I can't wait to come back here.

Beach was an excellent beach, property was clean. Food was abysmal, the parking is unexpectedly expensive and the property is under a major construction process.

The Westin Hapuna is an absolutely gorgeous hotel with an amazing beach. The staff were all friendly and helpful whenever we needed anything or had questions. The property was kept very clean as were our rooms. Food and drinks were a little on the pricey side but kind of to be expected at a hotel but at least all the food and drinks were tasty. Would stay here again in a heartbeat. Located close to the highway so made traveling to other areas in Hawaii super easy.

The Westin Hapuna Beach does not guarantee bed-selection, so if you book a King bed room, say for your honeymoon, you may end up in a two-queen-bed room.

The property is along Hapuna beach. So there is easy access from the beach and to the pool.

The staff go above and beyond to make sure you have all you need to have the best vacation and stay.

What brings me back to this property is the employees. This property was recently taken over by Westin and is definitely more "Corporate" now than Aloha. I really miss the Hapuna environment. PLEASE BE ADVISED that this property now not only charges high resort fees but now charges separately for parking. After you pay the high room reservation charges, be prepared to pay another $56.25 per day for resort and parking fees!!! The resort fee used to include parking, but it doesn't anymore AND they do not show that on any of the websites. Again good-bye to the Aloha and hello to Corporate America- Why deceive the guests?

My stay ocean view room ,the view was a construction building view.

Views were amazing, stsff was awesome, beach was great

Beautiful view of the beach. Adult pool and fun kids pool. Beautiful pond with coy fish.

The hotel is lovely, the pool and beach and restaurants are lovely. There was no disclosure that they are building condos immediately adjacent to the pool and beach. Sounds of machinery and jackhammers and loud construction where omnipresent throughout the hotel and especially loud while "relaxing" at the pool or beach. Can't believe they can charge such rates while vacationing in a construction zone.

New pool complex is amazing! Current construction down by the beach is noisy and less than ideal, but will be nice once it is done.

very quiet and amazing view of ocean. Would definitely stay here again

Extremely nice staff. Construction was very loud. Room was nice but screen closure had a gap in it. Had a scorpion and a gecko in our room.

Great location and beautiful private beach! Also the food was delicious

Good wifi with nice views( certain rooms)! Staff are very nice and super helpful!! The pools are excellent! And I just had a very nice experience with them! Would highly recommend this hotel to anybody that asked what hotel I used!

62-100 Kauna'oa Drive Kamuela HI

Room options

Room, 1 King Bed, Balcony, Ocean View

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Balcony, Partial Ocean View (SW-M)

2 Queen Beds | Sleeps 4

Premier Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Balcony, Ocean View

2 Queen Beds | Sleeps 4

Hotel highlights

  • Walking distance to Hapuna Beach State Park
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Hapuna Beach State Park is a short stroll from The Westin Hapuna Beach Resort, and other popular attractions like Mauna Kea Beach are within a few miles (5 km). This 249-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa.


Dining

Relish the Mediterranean cuisine at Meridia, one of 3 onsite restaurants, which serves dinner, or enjoy the ocean views at Ikena Landing. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

The Westin Hapuna Beach Resort's 249 rooms are air-conditioned and provide coffee makers, free bottled water, and safes. Guests can expect WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Phones, ironing boards, and desks are also available.


Property features

The Westin Hapuna Beach Resort features a golf course, a full-service spa, and 2 outdoor pools. If you drive, self parking is USD 25.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour fitness center, a steam room, and free WiFi in public areas.

Guest reviews for The Westin Hapuna Beach Resort

Everyone (59) Couples (7) Family (9)
3
Family

The physical property (beach, building, views) is stunning but the interior furnishings and beach and pool equipment are in serious need of replacement/repair. Service was fine but not enough restaurants or bars.

By , from New Jersey on Feb 20, 2020

Review comment responded on Feb 20, 2020

Aloha and mahalo for choosing to stay with us. Thank you for your comments. We apologize that all of your expectations were not met and want you to know that your feedback has been shared with key department team leaders so that wherever possible, corrections might be made. Mahalo.

5
Family Partner Couples

It was under construction, which was noisy during the day, but otherwise, the hotel is perfect! So many cozy nooks to lounge, amazing views, and comfy beds. I can't wait to come back here.

By on Feb 5, 2020

Review comment responded on Feb 6, 2020

We are delighted to hear you enjoyed the beautiful views and relaxing seating areas throughout the resort. Thank you for sharing your wonderful experience enjoying everything the resort has to offer. We look forward to your return!

3
Family

Beach was an excellent beach, property was clean. Food was abysmal, the parking is unexpectedly expensive and the property is under a major construction process.

By on Nov 7, 2019

Review comment responded on Nov 7, 2019

Aloha, we'd like to apologize for any inconvenience faced during your time with us. We're delighted to hear you enjoyed the beautiful Hapuna Beach. We hope to have the opportunity to have you as our guest again so we can provide you with a stay that not only meet but exceeds your expectations. Mahalo!

4
Everyone

By on Oct 4, 2019

Review comment responded on Oct 7, 2019

Mahalo for your review!

5
Partner Couples Friends Family

The Westin Hapuna is an absolutely gorgeous hotel with an amazing beach. The staff were all friendly and helpful whenever we needed anything or had questions. The property was kept very clean as were our rooms. Food and drinks were a little on the pricey side but kind of to be expected at a hotel but at least all the food and drinks were tasty. Would stay here again in a heartbeat. Located close to the highway so made traveling to other areas in Hawaii super easy.

By on Oct 3, 2019

Review comment responded on Oct 3, 2019

First, we'd like to sincerely thank you for taking the time to review your stay, it is the best way for us to provide our team with feedback on the areas we have succeeded in and the areas we can improve. We're delighted to hear that overall you enjoyed your visit. We hope you will return again soon. Mahalo!

3
Partner Couples

The Westin Hapuna Beach does not guarantee bed-selection, so if you book a King bed room, say for your honeymoon, you may end up in a two-queen-bed room.

By on Sep 12, 2019

5
Family

The property is along Hapuna beach. So there is easy access from the beach and to the pool.

By , from Huntington Beach on Aug 1, 2019

Review comment responded on Aug 1, 2019

Thank you for joining us and enjoying the white sand and blue waters of Hapuna Beach. Mahalo for sharing your review!

5
Family

The staff go above and beyond to make sure you have all you need to have the best vacation and stay.

By on Jul 30, 2019

Review comment responded on Jul 30, 2019

We appreciate you recognizing the many team members who provided exceptional customer service to help deliver a great experience! Mahalo for your review!

3
Family Friends

What brings me back to this property is the employees. This property was recently taken over by Westin and is definitely more "Corporate" now than Aloha. I really miss the Hapuna environment. PLEASE BE ADVISED that this property now not only charges high resort fees but now charges separately for parking. After you pay the high room reservation charges, be prepared to pay another $56.25 per day for resort and parking fees!!! The resort fee used to include parking, but it doesn't anymore AND they do not show that on any of the websites. Again good-bye to the Aloha and hello to Corporate America- Why deceive the guests?

By on Jul 10, 2019

Review comment responded on Jul 11, 2019

Ensuring we show each of our guests the Aloha spirit is one of our main priorities and we apologize that we fell short. We will share your feedback in order to improve our services and offerings in the future. Mahalo.

4
Everyone

By on Jul 1, 2019

Review comment responded on Jul 1, 2019

Mahalo for your review!

The Westin Hapuna Beach Resort

62-100 Kauna'oa Drive, Kamuela, HI 96743
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