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The Westin Hapuna Beach Resort

4.0 out of 5.0

The Westin Hapuna Beach Resort

4.0 out of 5.0

Recent guest reviews

My stay ocean view room ,the view was a construction building view.

Views were amazing, stsff was awesome, beach was great

Beautiful view of the beach. Adult pool and fun kids pool. Beautiful pond with coy fish.

The hotel is lovely, the pool and beach and restaurants are lovely. There was no disclosure that they are building condos immediately adjacent to the pool and beach. Sounds of machinery and jackhammers and loud construction where omnipresent throughout the hotel and especially loud while "relaxing" at the pool or beach. Can't believe they can charge such rates while vacationing in a construction zone.

New pool complex is amazing! Current construction down by the beach is noisy and less than ideal, but will be nice once it is done.

very quiet and amazing view of ocean. Would definitely stay here again

Extremely nice staff. Construction was very loud. Room was nice but screen closure had a gap in it. Had a scorpion and a gecko in our room.

Great location and beautiful private beach! Also the food was delicious

Good wifi with nice views( certain rooms)! Staff are very nice and super helpful!! The pools are excellent! And I just had a very nice experience with them! Would highly recommend this hotel to anybody that asked what hotel I used!

The staff was extremely friendly and helpful. The beds we’re super comfortable. The room was very spacious and the bathrooms were wonderful. I loved the rain shower head. The location could not have been better. It’s such an amazing beach. The lounge chairs on the beach were padded and made laying on the beach heavenly

We enjoyed the new additions of a restaurant for breakfast and coffee. Also the lounge overlooking the ocean was pleasant. Hotel staff were friendly. The restaurant was great. I think the portion of my choice, pork chop should not be so big.

This hotel is true to Aloha The staff is the best and have good hospitality Construction is going on but not that bad. Mahalo Hapuna No Ka Oi

The hotel has completely been restructured. It will be split in two now and one part will be residences. I called a week before checking in and specified that I did not want to be close to the construction. I was told it was complete. When we arrived there is no “line structure” and they look up, we finally got put in room 803, the furthest away from everything, and closest to to the construction; as a matter of fact we were right on top of it. We did not get to enjoy the sound of the Ocean, instead we got to listen to jackhammers, tractors and power tools into the night. No napping allowed because of this noise!!! Our room did not have the coffee filter holder, so we went to Walmart and had to buy a coffee pot. Our toilet ran constantly, you could not get it to stop! Our iHome Clock was only for show? The cord had been stripped and didn’t have a plug. There are also no ice machines anywhere so you have to request ice from the front desk, should you need any. Also! Because the other buildings are still being reconstructed they cut off the path to the beach from our building so you have to walk way out around the maze and try to find your way to the beach now, we actually had to take a break at the pool in between going to the beach because it was pretty far from the furthest room away and no good accessibility. We didn’t visit our beach much because of this. Utter disappointment this year at the Hapuna Beach Club, I sure miss what it used to be.

Great hotel, under construction, lots of noise, couldn't sit on lanai at times. Friendly staff overall, some not so courteous at front desk. Meals inconsistent at Ikena and expensive as expected, but not bad (only had breakfast). Take out food horrible; if you claim to be a great hotel at least they can have decent take outs (dried tasteless sushi x2, worst bento ever). We love Hapuna nonetheless, great memories of several visits 20 years ago

Great location near a great beach. Construction noise was present during the day. Lots of steps everywhere. Dinner restaurant menu was not appealing. The pool/bar dining was preferred but they stopped serving food at 4:00 PM. Spectacular views if you upgrade to ocean view.

they wouldnt let us use pool and hot tub even though they had water in them

You don’t have anything besides access to the beach.... noise from construction is loud and last all day long....

Pool was drained without notice. Nothing to do at hotel. No where to eat in hotel except for a highly overpriced breakfast. Resort charge is overpriced because there is nothing there. Expressed our concerns and got nothing from the staff

Wonderful accommodations. Beach was absolutely beautiful. Best I have been to in Hawaii. Will return for any future trip to the Big Island!

62-100 Kauna'oa Drive Kamuela HI

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Golf course
  • 2 outdoor pools

Waialea Beach is within 2 miles (3 km) of The Westin Hapuna Beach Resort while other popular attractions such as Mauna Kea Beach are within 3 miles (5 km). This 249-room, 4-star resort has 2 outdoor pools along with a golf course and 3 restaurants.


Dining

There are ample dining options with 3 onsite restaurants, including Meridia, which specializes in Mediterranean cuisine and serves dinner, and Ikena Landing with its ocean views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

Guests can expect to find WiFi. The bathroom offers hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include a lanai, a refrigerator, and a coffee maker.


Property features

Guests of The Westin Hapuna Beach Resort have access to a golf course, 2 outdoor pools, and a fitness center. Parking is available for USD 31.25 per day (USD 37.50 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Other amenities at this beach resort include a spa tub, a sauna, and free WiFi in public areas.

Room options

Room, 1 King Bed, Balcony, Ocean View

King 1 | Sleeps 3

Room, 2 Queen Beds, Balcony, Ocean View

Queen 2 | Sleeps 4

Room, 1 King Bed, Balcony, Partial Ocean View (SW-M)

King 1 | Sleeps 4

Room, 2 Queen Beds, Balcony, Partial Ocean View (SW-M)

Queen 2 | Sleeps 4

Guest reviews for The Westin Hapuna Beach Resort

Everyone (58) Couples (170) Business (7) Family (36) Other (14) Friends (14)
4
Families

My stay ocean view room ,the view was a construction building view.

By on May 12, 2019

Review comment responded on May 14, 2019

Mahalo for sharing your feedback with us! We hope you enjoyed the rest of your time here on the Big Island.

5
Everyone

By on Apr 28, 2019

Review comment responded on May 4, 2019

Mahalo!

5
Partner Couples

Views were amazing, stsff was awesome, beach was great

By on Apr 25, 2019

Review comment responded on Apr 26, 2019

Mahalo! We're thrilled you enjoyed your time with us!

5
Everyone

Beautiful view of the beach. Adult pool and fun kids pool. Beautiful pond with coy fish.

By on Feb 2, 2019

Review comment responded on Feb 4, 2019

We are glad to see you had a wonderful time enjoying the beautiful ocean views, available pools and well manicured grounds. Thank you for sharing your experience with us and we hope to have the pleasure of welcoming you back!

3
Everyone

The hotel is lovely, the pool and beach and restaurants are lovely. There was no disclosure that they are building condos immediately adjacent to the pool and beach. Sounds of machinery and jackhammers and loud construction where omnipresent throughout the hotel and especially loud while "relaxing" at the pool or beach. Can't believe they can charge such rates while vacationing in a construction zone.

By on Jan 16, 2019

Review comment responded on Jan 17, 2019

We are sorry to see your comments regarding the oceanfront towers conversion to private residences by a private developer. We are glad to hear that you were still able to enjoy the beautiful resort and available amenities. Mahalo for your review!

5
Everyone

New pool complex is amazing! Current construction down by the beach is noisy and less than ideal, but will be nice once it is done.

By , from Park City, UT on Nov 22, 2018

Review comment responded on Nov 23, 2018

We are delighted to hear you enjoyed the new additions and everything the resort has to offer. We are sorry to see your comments regarding the oceanfront tower's conversion to private residences by a private developer. Mahalo for your review!

5
Everyone

very quiet and amazing view of ocean. Would definitely stay here again

By , from Hilo, Hawaii on Oct 22, 2018

Review comment responded on Oct 22, 2018

We are thrilled to h ear you enjoyed the amazing ocean views from throughout the resort. We can't wait to welcome you back for your next visit! Mahalo for your review!

4
Everyone

Extremely nice staff. Construction was very loud. Room was nice but screen closure had a gap in it. Had a scorpion and a gecko in our room.

By on Sep 28, 2018

Review comment responded on Oct 2, 2018

We are delighted to hear you enjoyed the newly renovated guestrooms. It is always our pleasure providing you with friendly and helpful service. Thank you for sharing your feedback!

5
Everyone

Great location and beautiful private beach! Also the food was delicious

By , from Maryland on Sep 23, 2018

Review comment responded on Sep 25, 2018

Aloha and mahalo for choosing to stay with us! We are thrilled to hear you enjoyed the beautiful Hapuna Beach and delicious dining outlets. We look forward to seeing you again!

4
Everyone

Good wifi with nice views( certain rooms)! Staff are very nice and super helpful!! The pools are excellent! And I just had a very nice experience with them! Would highly recommend this hotel to anybody that asked what hotel I used!

By on Sep 17, 2018

Review comment responded on Sep 22, 2018

It is always our pleasure providing friendly and helpful service to our guests. We are glad to hear you enjoyed the resort amenities and truly appreciate your recommendation. Thank you for your time and sharing your feedback!

The Westin Hapuna Beach Resort

62-100 Kauna'oa Drive, Kamuela, HI 96743