Beautiful beach, very nice hotel. Restaurants were very good and mai tai's were excellent, but very pricey!
The physical property (beach, building, views) is stunning but the interior furnishings and beach and pool equipment are in serious need of replacement/repair. Service was fine but not enough restaurants or bars.
It was under construction, which was noisy during the day, but otherwise, the hotel is perfect! So many cozy nooks to lounge, amazing views, and comfy beds. I can't wait to come back here.
Beach was an excellent beach, property was clean. Food was abysmal, the parking is unexpectedly expensive and the property is under a major construction process.
The Westin Hapuna is an absolutely gorgeous hotel with an amazing beach. The staff were all friendly and helpful whenever we needed anything or had questions. The property was kept very clean as were our rooms. Food and drinks were a little on the pricey side but kind of to be expected at a hotel but at least all the food and drinks were tasty. Would stay here again in a heartbeat. Located close to the highway so made traveling to other areas in Hawaii super easy.
The Westin Hapuna Beach does not guarantee bed-selection, so if you book a King bed room, say for your honeymoon, you may end up in a two-queen-bed room.
The property is along Hapuna beach. So there is easy access from the beach and to the pool.
The staff go above and beyond to make sure you have all you need to have the best vacation and stay.
What brings me back to this property is the employees. This property was recently taken over by Westin and is definitely more "Corporate" now than Aloha. I really miss the Hapuna environment. PLEASE BE ADVISED that this property now not only charges high resort fees but now charges separately for parking. After you pay the high room reservation charges, be prepared to pay another $56.25 per day for resort and parking fees!!! The resort fee used to include parking, but it doesn't anymore AND they do not show that on any of the websites. Again good-bye to the Aloha and hello to Corporate America- Why deceive the guests?
My stay ocean view room ,the view was a construction building view.
Views were amazing, stsff was awesome, beach was great
Beautiful view of the beach. Adult pool and fun kids pool. Beautiful pond with coy fish.
The hotel is lovely, the pool and beach and restaurants are lovely. There was no disclosure that they are building condos immediately adjacent to the pool and beach. Sounds of machinery and jackhammers and loud construction where omnipresent throughout the hotel and especially loud while "relaxing" at the pool or beach. Can't believe they can charge such rates while vacationing in a construction zone.
New pool complex is amazing! Current construction down by the beach is noisy and less than ideal, but will be nice once it is done.
very quiet and amazing view of ocean. Would definitely stay here again
Extremely nice staff. Construction was very loud. Room was nice but screen closure had a gap in it. Had a scorpion and a gecko in our room.
Hapuna Beach State Park is a short stroll from The Westin Hapuna Beach Resort, and other popular attractions like Mauna Kea Beach are within a few miles (5 km). This 249-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a full-service spa.
Relish the Mediterranean cuisine at Meridia, one of 3 onsite restaurants, which serves dinner, or enjoy the ocean views at Ikena Landing. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
The Westin Hapuna Beach Resort's 249 rooms are air-conditioned and provide coffee makers, free bottled water, and safes. LCD TVs come with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Phones, ironing boards, and desks are also available.
The Westin Hapuna Beach Resort features a golf course, a full-service spa, and 2 outdoor pools. Parking is available for USD 30 per day (USD 30 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour fitness center, a steam room, and free WiFi in public areas.
Beautiful beach, very nice hotel. Restaurants were very good and mai tai's were excellent, but very pricey!
Mahalo for your review! We hope to welcome you back again soon!
The physical property (beach, building, views) is stunning but the interior furnishings and beach and pool equipment are in serious need of replacement/repair. Service was fine but not enough restaurants or bars.
Aloha and mahalo for choosing to stay with us. Thank you for your comments. We apologize that all of your expectations were not met and want you to know that your feedback has been shared with key department team leaders so that wherever possible, corrections might be made. Mahalo.
It was under construction, which was noisy during the day, but otherwise, the hotel is perfect! So many cozy nooks to lounge, amazing views, and comfy beds. I can't wait to come back here.
We are delighted to hear you enjoyed the beautiful views and relaxing seating areas throughout the resort. Thank you for sharing your wonderful experience enjoying everything the resort has to offer. We look forward to your return!
Beach was an excellent beach, property was clean. Food was abysmal, the parking is unexpectedly expensive and the property is under a major construction process.
Aloha, we'd like to apologize for any inconvenience faced during your time with us. We're delighted to hear you enjoyed the beautiful Hapuna Beach. We hope to have the opportunity to have you as our guest again so we can provide you with a stay that not only meet but exceeds your expectations. Mahalo!
Mahalo for your review!
The Westin Hapuna is an absolutely gorgeous hotel with an amazing beach. The staff were all friendly and helpful whenever we needed anything or had questions. The property was kept very clean as were our rooms. Food and drinks were a little on the pricey side but kind of to be expected at a hotel but at least all the food and drinks were tasty. Would stay here again in a heartbeat. Located close to the highway so made traveling to other areas in Hawaii super easy.
First, we'd like to sincerely thank you for taking the time to review your stay, it is the best way for us to provide our team with feedback on the areas we have succeeded in and the areas we can improve. We're delighted to hear that overall you enjoyed your visit. We hope you will return again soon. Mahalo!
The Westin Hapuna Beach does not guarantee bed-selection, so if you book a King bed room, say for your honeymoon, you may end up in a two-queen-bed room.
The property is along Hapuna beach. So there is easy access from the beach and to the pool.
Thank you for joining us and enjoying the white sand and blue waters of Hapuna Beach. Mahalo for sharing your review!
The staff go above and beyond to make sure you have all you need to have the best vacation and stay.
We appreciate you recognizing the many team members who provided exceptional customer service to help deliver a great experience! Mahalo for your review!
Nothing beats the beautiful Hapuna Beach, thank you for joining! Mahalo for your review!