Hilton Grand Vacations Club Ocean Tower Waikoloa Village

4.0 star property
Resort in Waikoloa with 6 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Grand Vacations Club Ocean Tower Waikoloa Village

3 outdoor pools, sun loungers
Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area) | Living area | 40-inch flat-screen TV with cable channels, TV, video-game console
Exterior
Lobby
Room, 2 Double Beds (Oceanfront View) | In-room safe, individually decorated, individually furnished

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
69-425 Waikoloa Beach Drive, Waikoloa, HI, 96738
  • Dolphin Quest
    ‪5 min walk‬
  • Anaehoomalu Beach
    ‪7 min walk‬
  • Kings Shops
    ‪15 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪35 min drive‬

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Room options

Room, 1 King Bed with Sofa bed, Resort View

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 872 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Partial Ocean View

  • 512 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Ocean View

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Resort View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Resort View

  • 1055 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Ocean View

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Oceanfront

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ocean View

  • 1055 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds with Sofa Bed, Ocean View

  • 1055 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Ocean View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Partial Ocean View

  • 1025 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Room, 1 Bedroom, Ocean View

  • 689 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premier Room, 2 Bedrooms, Ocean View (2 King Beds, With Living Area)

  • 3180 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Ocean View

  • 871 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Plus, 1 King)

  • 711 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Resort View (2 Doubles, Hearing)

  • 592 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Resort View (Hearing)

  • 438 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Resort View (Plus, 1 King, Hearing)

  • 711 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (2 Doubles)

  • 590 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (2 Doubles)

  • 590 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Resort View (Plus, 1 King with Sofabed)

  • 711 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (Plus, 1 King)

  • 711 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

3 Bedroom Ph Partial Ocean view Suite hearing accessible 3x3 Shower

  • 1313 sq ft
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Accessible, Resort View (Suite, Hearing)

  • 872 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Luxury Suite, 2 Bedrooms, Accessible, Ocean View (Suite, Hearing)

  • 872 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Resort View

  • 872 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Partial Ocean View (Plus, 1 King, 3x3 Shower)

  • 711 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Accessible, Ocean View (Roll-In Shower)

  • 438 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Ocean View (Hearing)

  • 711 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Accessible, Partial Ocean View (Suite, 3x3 Shower)

  • 871 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 3 Bedrooms, Partial Ocean View (Suite)

  • 1315 sq ft
  • Partial ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 3 Bedrooms, Ocean View (Suite)

  • 1315 sq ft
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View

  • 1025 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Resort View (Suite)

  • 872 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Partial Ocean View (Suite)

  • 872 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Luxury Suite, 2 Bedrooms, Ocean View (Suite)

  • 872 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Partial Ocean View (Roll-In Shower, Hearing)

  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View

  • 530 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Resort View (Bathtub)

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Resort View

  • 530 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Oceanfront View)

  • 530 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Resort View

  • 438 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

  • 438 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Resort View (2 Doubles)

  • 590 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Waikoloa

Hilton Grand Vacations Club Ocean Tower Waikoloa Village places you next to Waikoloa Beach Golf Course and within a 10-minute walk of Waikoloa Kings' Course. This 514-room, 4-star resort has 3 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Waikoloa Beach Golf Course - 5 min walk - 0.3 miles
  • Dolphin Quest - 5 min walk - 0.3 miles
  • Anaehoomalu Beach - 7 min walk - 0.4 miles
  • Kings Shops - 15 min walk - 0.8 miles
  • Genesis Gallery - 17 min walk - 0.9 miles

Getting around

  • Kona Intl. Airport (KOA) - 29 min drive

Restaurants

  • ‪Island Gourmet Markets/Aloha Wine Bar - ‬4 min drive
  • ‪Kona Tap Room - ‬20 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Lava Lava Beach Club Cottages - ‬5 min drive
  • ‪Island Vintage Coffee - ‬3 min drive

About this property

Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Resort in Waikoloa with 6 restaurants and 3 outdoor pools
Guests of Hilton Grand Vacations Club Ocean Tower Waikoloa Village have access to a full-service spa, 3 outdoor pools, and a gym. Valet parking is offered for USD 55 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa resort include free newspapers, laundry facilities, and a gift shop.
Guests can expect 40-inch flat-screen TVs with cable channels and video-game consoles. Other amenities include balconies or patios, coffee makers, and hair dryers.
3 outdoor swimming pools are on site along with a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kohala Spa has couples treatment room(s). The spa is open daily.

Languages

English, Japanese

Similar properties

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 48 per day; includes in/out privileges)
  • Secured valet parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to noon for a fee: USD 15 to 35 for adults and USD 17 to 19 for children
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Kamuela Provision Co.
  • Kona Tap Room
  • Lagoon Grill
  • Legends of Hawaii Luau
  • Nui Italian

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Racquetball/squash
  • Shopping
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 1988
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults, and USD 17 to 19 for children
  • Self parking fee: USD 48 per day (in/out privileges)
  • Secured valet parking fee: USD 55 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ocean Tower Hilton Grand Vacations Hotel Waikoloa
Ocean Tower Hilton Grand Vacations Hotel
Ocean Tower Hilton Grand Vacations Waikoloa
Ocean Tower Hilton Vacations
Ocean Tower by Hilton Grand Vacations
Hilton Grand Vacations Club Ocean Tower Waikoloa Village Resort

Frequently asked questions

Is free cancellation available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

Hilton Grand Vacations Club Ocean Tower Waikoloa Village offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Hilton Grand Vacations Club Ocean Tower Waikoloa Village on Jun 16, 2025 start from $209.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

This resort in Waikoloa is within a 10-minute walk of Waikoloa Beach Golf Course and Waikoloa Kings' Course. You'll also find Anaehoomalu Beach and Kings Shops less than a mile away.

Is there parking available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

Yes, secured valet parking is offered for USD 55 per day. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

Kohala Spa is the resort's full-service spa and services include couples treatments.

Does Hilton Grand Vacations Club Ocean Tower Waikoloa Village have a casino?

No, Hilton Grand Vacations Club Ocean Tower Waikoloa Village doesn't have a casino.

Will I find an indoor pool at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

There are plenty of amenities for couples at this resort, including 3 outdoor pools, a poolside bar, and a beachfront restaurant.

Are there hot tubs at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

No, this resort doesn't have a spa tub.

Does Hilton Grand Vacations Club Ocean Tower Waikoloa Village have a restaurant that serves breakfast?

Yes, Hilton Grand Vacations Club Ocean Tower Waikoloa Village has 6 restaurants, and serves to-go breakfast each morning for a surcharge.

Will Hilton Grand Vacations Club Ocean Tower Waikoloa Village allow pets to stay for free?

No, pets aren't allowed at Hilton Grand Vacations Club Ocean Tower Waikoloa Village though service animals are welcome.

Are there connecting rooms at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

The closest major airport to Hilton Grand Vacations Club Ocean Tower Waikoloa Village is Kamuela, HI (MUE-Waimea-Kohala), which is 21.8 mi away (35 minutes by car). Another top airport is Kona Intl. Airport (KOA), which is located 19.6 mi away (29-minute drive).

Are there rooms with balconies that I can book at Hilton Grand Vacations Club Ocean Tower Waikoloa Village?

Yes, every guestroom at Hilton Grand Vacations Club Ocean Tower Waikoloa Village comes with a balcony with some featuring ocean or resort views.

Hilton Grand Vacations Club Ocean Tower Waikoloa Village Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 398 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 125 out of 1002 reviews
Rating 2 - Terrible. 98 out of 1002 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Ellen

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Pratik

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shikha

Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here- it's fabulous!

This is a beautiful property. The Ocean Tower is on the far end of the property, but it's an easy walk from the lobby. You have to park on the other end of the property, but they are happy to send your luggage to your room for you. Some people mention the slow shuttle- the property has a monorail system that goes from one end of it to the other. Yes, it is slow and you do have to wait for it for 10 to 15 minutes sometimes, but you can easily walk if that's too inconvenient for you. The walkway is filled with art and artifact replicas- it is like a little museum while you walk. The pool is fabulous- the lagoon has manta rays and sea turtles in it- you can swim right with them. I would definitely stay here again and in this area of the property because it's cheaper. Parking is $48/day though
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

ALBERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Shawnee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel! The room was perfect! The kitchen was big, it had everything; pots, pans, dishes, rice cooker, toaster! It was really good!
Stayed 4 nights in Mar 2025

10/10 Excellent

Kylie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton was a fabulous place to stay in Waikoloa. There is a lot to do and see! We will be back.
Stayed 4 nights in Feb 2025

10/10 Excellent

JOSEPH, Honolulu

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No water was giving.
Stayed 1 night in Mar 2025

10/10 Excellent

Charlie A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great fun for kids and all The food options were not great Ty
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service

Slow Checkin

Took about an hour to checkin. I was about the 7th person. Waste of my time and making my family lay around the lobby while we got checked in.
Stayed 1 night in Feb 2025

4/10 Poor

Guifang

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Brandy, NILES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Absolutely amazing stay. If my wife and I were not the adventurous type we could have stayed at this resort the whole time and thoroughly enjoyed our vacation. It was a wonderful place to come back to in the evening and walk around the resort to unwind and get a bite to eat at any number of restaurants.
Stayed 6 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Bryan Humberto

Stayed 4 nights in Feb 2025

6/10 Okay

Robin

Stayed 1 night in Feb 2025

8/10 Good

Noelle

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Michael, Colleyville

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location and view, love the art work in the public areas and property layout. The rooms are outdated and in need of upgrades
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The absolute best resort we have ever stayed.
Stayed 1 night in Jan 2025

4/10 Poor

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities
They added on extra charges and fees without letting us know ahead of time, moved us to a room
Stayed 1 night in Feb 2025

4/10 Poor

Kay

Stayed 1 night in Feb 2025

10/10 Excellent

Sage

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! The tram is very slow and the property is very large. If you’re able to walk a long distance comfortably the walkway is filled with beautiful southeast Asian art that is worth the stroll. View from room was beautiful
Stayed 1 night in Feb 2025

6/10 Okay

Carol

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Nice property layout, but limited services, especially dining options on the resort, and not close options off-property. We reserved an ocean-view room, and we didn’t get one. They could not find us another ocean view room. The room had roaches, and we had to ask them to treat them twice in 4 days there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrei, Hillsboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facilities! Tram is really slow and phone doesn't work.
Stayed 1 night in Feb 2025