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Embassy Suites By Hilton Oahu Kapolei

3.5 star property
Hotel with 2 restaurants, near Wet'n'Wild Hawaii

Choose dates to view prices

Photo gallery for Embassy Suites By Hilton Oahu Kapolei

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Property video
2 bars/lounges
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View in a map
725 Manawai Street, Kapolei, HI, 96707
  • Place, Wet'n'Wild Hawaii
    ‪19 min walk‬
  • Place, Ka Makana Ali'i - The Center for West Oahu
    ‪3 min drive‬
  • Place, Ko Olina Marina
    ‪7 min drive‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

55-inch LED TV with satellite channels, TV

Studio Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(44 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Premium Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(19 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

View from room

Suite, 1 Bedroom, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels, TV

Premium Suite, 1 Bedroom, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

55-inch LED TV with satellite channels, TV

Studio Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(34 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch LED TV with satellite channels, TV

Premium Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

55-inch LED TV with satellite channels, TV

Premium Suite, 1 Bedroom, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

8.0 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Accessible, Non Smoking (w/ roll-in shower)

55-inch LED TV with satellite channels, TV

Premium Suite, 1 Bedroom, Accessible, Non Smoking (w/ roll-in shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

8.0 out of 10
Very good
(1 review)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

9.0 out of 10
Wonderful
(4 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

55-inch LED TV with satellite channels, TV

Studio, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

9.0 out of 10
Wonderful
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Premium Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

7.6 out of 10
Good
(5 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (3x3 shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Balcony (w/ roll-in shower)

View from room

Suite, 2 Queen Beds, Accessible, Balcony (w/ roll-in shower)

  • 325 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (hearing acc)

10.0 out of 10
Exceptional
(2 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

55-inch LED TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking, Balcony

9.4 out of 10
Exceptional
(8 reviews)
  • 540 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Kapolei

Located 1.4 mi (2.3 km) from Wet'n'Wild Hawaii, Embassy Suites By Hilton Oahu Kapolei is within a 10-minute drive of other popular attractions like Paradise Cove Beach. This 3.5-star hotel has 180 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Wet'n'Wild Hawaii - 19 min walk - 1.0 mile
  • Ka Makana Ali'i - The Center for West Oahu - 3 min drive - 1.4 miles
  • Ko Olina Marina - 7 min drive - 3.8 miles
  • Paradise Cove Beach - 7 min drive - 4.2 miles
  • White Plains Beach - 11 min drive - 4.0 miles

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 9 min drive
  • Kualaka‘i / East Kapolei Station - 9 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 23 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Jack in the Box - ‬16 min walk
  • ‪Zippy's Kapolei - ‬11 min walk
  • ‪Brick Oven Pizza - ‬11 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Embassy Suites By Hilton Oahu Kapolei

Hotel with 2 restaurants, near Wet'n'Wild Hawaii
Embassy Suites By Hilton Oahu Kapolei features an outdoor pool, a children's pool, and a 24-hour gym. Self parking is available for USD 40.00 per night. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and 55-inch LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sofa beds, dining areas, and microwaves are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gyu-Masu
  • Sprigs Grill Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 1,200 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number 911480260000

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Oahu Kapolei Hotel
Embassy Suites Hilton Oahu Hotel
Embassy Suites Hilton Oahu Kapolei
Embassy Suites Hilton Oahu
Embassy Suites By Hilton Oahu Kapolei Hotel
Embassy Suites By Hilton Oahu Kapolei Kapolei
Embassy Suites By Hilton Oahu Kapolei Hotel Kapolei

Frequently asked questions

Is free cancellation available at Embassy Suites By Hilton Oahu Kapolei?

Embassy Suites By Hilton Oahu Kapolei offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites By Hilton Oahu Kapolei?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites By Hilton Oahu Kapolei on Oct 12, 2025 start from $214.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Embassy Suites By Hilton Oahu Kapolei?

This hotel is located in Kapolei, close to Ko Olina Marina, Wet'n'Wild Hawaii, and Ka Makana Ali'i - The Center for West Oahu. You'll also find Barbers Point Beach Park and Paradise Cove Beach within a short drive.

Is there parking available at Embassy Suites By Hilton Oahu Kapolei?

Yes, secured parking is offered for USD 40.00 per night with in/out privileges. Though parking is limited, accessible parking is also available.

Does Embassy Suites By Hilton Oahu Kapolei have a casino on the premises?

No, Embassy Suites By Hilton Oahu Kapolei doesn't have a casino.

Is there an indoor pool at Embassy Suites By Hilton Oahu Kapolei?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Embassy Suites By Hilton Oahu Kapolei?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant with al fresco dining.

Does Embassy Suites By Hilton Oahu Kapolei have a hot tub?

Yes, this hotel has a spa tub.

Does Embassy Suites By Hilton Oahu Kapolei feature a restaurant that includes a breakfast menu?

Yes, Embassy Suites By Hilton Oahu Kapolei has 2 restaurants, and serves free cooked-to-order breakfasts each morning.

Does Embassy Suites By Hilton Oahu Kapolei allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites By Hilton Oahu Kapolei for a fee of USD 125 per accommodation, per stay.

Are there connecting rooms at Embassy Suites By Hilton Oahu Kapolei?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Embassy Suites By Hilton Oahu Kapolei?

The closest major airport to Embassy Suites By Hilton Oahu Kapolei is Kapolei, HI (JRF-Kalaeloa), which is 1.9 mi away (4 minutes by car). Another top airport is Daniel K. Inouye Intl. Airport (HNL), which is located 17.3 mi away (23-minute drive).

Are there rooms with balconies at Embassy Suites By Hilton Oahu Kapolei?

Yes, some guestrooms at Embassy Suites By Hilton Oahu Kapolei offer a balcony.

Reviews

Embassy Suites By Hilton Oahu Kapolei Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 732 out of 1002 reviews
Rating 8 - Good. 180 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

Reviews

4/10 Poor

Maita

Not friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Vincent M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Stayed 1 night in Jul 2025

8/10 Good

Cashell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 drink voucher limit

Embassy is fabulous as always, but this was the first where the 2 drink pp limit was enforced with drink coupons during the welcome reception. Kinda bummer bc we talked friends into this hotel specifically for the welcome reception and the 2 drinks, lays potato chips and broccoli/ranch really were a huge let down.
Stayed 1 night in Jun 2025

10/10 Excellent

Erika, Fontana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay with my family
Stayed 4 nights in Jun 2025

4/10 Poor

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
As soon as we checked into our room, the AC was turned off and the room was hot. I had to call the front office to have a repair man come turn on the AC with a tool.
Stayed 1 night in Jun 2025

10/10 Excellent

kelly

Stayed 5 nights in Jun 2025

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The gates to enter & exit are a pain . I have to get out to reach them or have someone else get out so we could enter or exit the property. Wasn’t impressed by the gates at all ,
Stayed 1 night in Jun 2025

10/10 Excellent

Gina, Capistrano Beach

Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great facility
Stayed 5 nights in Jun 2025

10/10 Excellent

Simona

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful and amazing. Breakfast was amazing everyday
Stayed 6 nights in Jun 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, property conditions & facilities
The front desk, food service and housekeeping staff were all friendly and competent. Free breakfast was great. The only negative was the very small swimming pool. Why such a tiny pool for a large hotel? My grandkids never got to use it because it was crowded.
Stayed 3 nights in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice. Excellent breakfast and kind hospitality you expect from Hawaii.
Stayed 2 nights in Jun 2025

10/10 Excellent

LEIGH

Liked: Cleanliness, amenities, property conditions & facilities
Loved the suites.
Stayed 3 nights in Jun 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hospitality and the made to order breakfast was amazing.
Stayed 14 nights in May 2025

10/10 Excellent

Stephen

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Hotel that exceeded all expectations. Will definitely be booking for future stays in Hawaii.
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Stayed 5 nights in May 2025

10/10 Excellent

Deannalynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the breakfasts! Plenty of street parking. Staff was very nice and accommodating. Would definitely stay here again.
Stayed 5 nights in Jun 2025

6/10 Okay

Heidi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The housekeeping had a lot to be desired as far as keeping things stocked. Housekeeping came late…after we returned from the beach. Also, they charge $40/night parking which was not communicated and signs around the lobby said hourly rate for non-residents. Very confusing. But the breakfast and reception was above all my expectations
Stayed 7 nights in Jun 2025

10/10 Excellent

Jolynne

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool area is unsanitary, not maintained and very disturbing. I will not return just because of the pool. Drains were clogged with scum, plates of food remnants remained the entire day drawing massive amount flies. All lighting fixtures were broken with exposed wiring, lawn chairs were in disrepair, and the bathrooms had no running water. I was tempted to get a chlorine test kit to check the water, I'm convinced it had low or no chlorine. No staff ever passed through to check on things, simply horrible, a horrific management failure.
Stayed 5 nights in Jun 2025

6/10 Okay

Randall

Liked: Cleanliness, staff & service, room comfort
The hotel and room were clean. No issues there. This just wasn’t the Embassy Suites we are used to. The “living room” area was tiny and no way to fully separate that area from the bedroom like all the other ES’s we have stayed at. And while the bartenders were awesome, the snacks served during the managers reception were sub par…..potato chips and Oreos??? Broccoli and ranch every night with a corn dip thrown in occasionally. Again, compared to others we have stayed at, it was disappointing. Music on Friday however was great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Olive

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean property, friendly staff and wonderful breakfast with the omelet station.
Stayed 5 nights in May 2025

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff for the property were amazing! But we woke up every morning to the cell phone alarm ringing next door at 5am every morning. Drove me nuts!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mafutaga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay cation! Friendly frint desj service
Stayed 2 nights in Jun 2025

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