Room in the new tower was nice. Plenty of drawers. Cleaning staff took a long time to get to our room, which was in the middle of the hallway. They did a good job once in there, but we were skipped numerous times they would often be just getting to our room at 230/300 when we’re getting back and ready to change for dinner. Limited dining and 0 indoor food options at the time. So many flies at the outdoor dining area. Pools were clean, but the walkways are so hot during the day, you can easily burn your feet from the chairs to the pool. Live Music every evening was nice, noisy on occasion. Laundry rooms were great. Common areas were often dirty with crumbs. I would guess they are short staffed on housekeeping. Not enough parking and 2 of 3 dining options were closed. I might stay here again, but I don’t believe it’s the 9.8 out of 10 experience shown on Expedia.