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Recent guest reviews

We loved our stay here! Waking up and looking out our ocean view window was spectacular in the morning. Easy and safe access to the ocean front, very kind front desk staff, comfortable mattresses, great pools and hot tub, and our kids absolutely devoured the chicken sandwiches at the bar outside. Perfect location to access all of the places we traveled to, and easy access to airport. Our kayaking experience was practically across the street, at the river.

Our room had a dehumidifier in it. It was damp and smelled of mildew. Stay elsewhere.

Great location and great amenities at the hotel.

r

The AC in our room never worked.

The property is right beside a pond in the ocean. I felt really safe swimming in it. It is also less than two miles away from Safeway, one of the cheapest grocery store with the best Poke. The con is that it does not have any washing machine or cookware on site. After all, it is a hotel, not a resort.

Great location with nice big rooms.

For being part of the resort bubble, they made the 3 day quarantine pretty awesome.

Wish we picked a different place. Overall, great location, easy check in, parking ample, clean overall. However, room was insanely humid, everything was wet the entire stay. Staff was less than interested in helping, sheets/comforter not great, laundry machine (1 that wasn't out of order) barely worked, TV barely worked/no channels. We don't usually watch TV in hotels but it was very rainy for most of our trip so we found ourselves getting food truck dinners and a bottle of wine in the room... would have been nice to have Netflix login ability, movie channel, or AT LEAST a guide that said what was on TV. To be fair, under different (non-Covid) circumstances, perhaps it would be different but I will still chose a different hotel next time we are in Kauai.

Quarantine hotel without any kitchen supplies at all. Bring your own fork and bowl!

Check-in was very fast and easy. We had a corner room right next to the pool, and not far off from the pool is Lydgate Beach and Kamalani Playground.

The location and friendly staff, clean rooms we will stay here again!

We stayed in one of the cottages and found it perfect for our family. Traveling with a toddler is hard and being in this type of room made it easy to keep her entertained. No walking through halls and using elevators, just step outside. One of the best beaches for kids is less than a 5 minute walk away - protected cove for kids and another for adults. Good snorkling too! Staff is very helpful and responsive. We had an air conditioner conk out on us and they immediately came and replaced it. Overall I would definitely stay here again! Mahalo!

The beach is not part of the property. The beach is actually a state park. So everyone on the island has access. There are continuous buses that bus people to the beach from other resorts and parts of the island. Plus a million local families. All of this horrible crowds the beach. The state park has a pavilion right in front of the ocean few rooms so locals have parties and loud music till late into the night. The Mamahune bar closes at 8pm! Pretty inconvenient to get a drink after 8. I got a call to my room from scam artists claiming they needed my credit card again because the hotels system lost it. I went to the front desk to confirm it was a scam, 3 minutes later I got an automated text claiming to “refrain from bothering the front desk about the scam”. Air conditioner broke the first night. They tried to fix and made us wait all night to see if it was fixed which it wasn’t No accommodations or concessions made to apologize. No explanation of charges or deposit charged to my credit card when checking in.

It was great! Beautiful views, great room, would definitely go back! 🌴🌺🍍

3-5920 Kuhio Hwy Lihue HI

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 2 outdoor pools
  • Fitness center

Hilton Garden Inn Kauai Wailua Bay, HI places you within a 10-minute stroll of Wailua Beach Park and Smith's Tropical Paradise. This 216-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.


Dining

This hotel serves as home to a restaurant, which has ocean views and specializes in Hawaiian cuisine, along with a bar. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 216 rooms feature microwaves, refrigerators, and phones. 46-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Ironing boards, desks, and free toiletries are other standard amenities. Weekly housekeeping is available.


Property features

Renovated in 2016, Hilton Garden Inn Kauai Wailua Bay, HI offers 2 outdoor pools, a gym, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed (Bathtub)

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed, Ocean View

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Kauai Wailua Bay, HI

Everyone (43) Couples (13) Family (11)
5
Family Friends

We loved our stay here! Waking up and looking out our ocean view window was spectacular in the morning. Easy and safe access to the ocean front, very kind front desk staff, comfortable mattresses, great pools and hot tub, and our kids absolutely devoured the chicken sandwiches at the bar outside. Perfect location to access all of the places we traveled to, and easy access to airport. Our kayaking experience was practically across the street, at the river.

By on Mar 8, 2022

Review comment responded on Mar 12, 2022

Mahalo for your comments

1
Partner Couples

Our room had a dehumidifier in it. It was damp and smelled of mildew. Stay elsewhere.

By , from Medford on Jan 31, 2022

Review comment responded on Feb 2, 2022

Aloha Jason, Thank you for staying with us. I want to apologize for your unsatisfying stay with us. We do appreciate your feedback and will be addressing your concerns. Mahalo

5
Partner Couples Friends

Great location and great amenities at the hotel.

By on Nov 5, 2021

Review comment responded on Nov 5, 2021

Aloha Danielle, Mahalo for staying with us, we are glad you enjoyed your stay. Thank you for your positive feedback as well.

2
Friends

r

By on Oct 21, 2021

Review comment responded on Nov 4, 2021

Mahalo for staying with us.

3
Partner Couples

The AC in our room never worked.

By on Oct 4, 2021

Review comment responded on Oct 13, 2021

Aloha Maricela, First off thank you for staying with us! We do apologize for the inconvenience you have experienced during your stay with us. We will be addressing this issue with our team. Mhahlo

4
Everyone

The property is right beside a pond in the ocean. I felt really safe swimming in it. It is also less than two miles away from Safeway, one of the cheapest grocery store with the best Poke. The con is that it does not have any washing machine or cookware on site. After all, it is a hotel, not a resort.

By on Jun 1, 2021

4
Everyone

By on May 2, 2021

5
Everyone

By on Apr 27, 2021

5
Partner Couples

Great location with nice big rooms.

By on Apr 25, 2021

5
Friends

For being part of the resort bubble, they made the 3 day quarantine pretty awesome.

By on Apr 10, 2021

Review comment responded on Apr 12, 2021

Aloha! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Mahalo!

Hilton Garden Inn Kauai Wailua Bay, HI

3-5920 Kuhio Hwy, Lihue, HI 96746
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