The property has a nice lawn that backs up to a beach and during the day there is plenty of parking. I didnt like feeling a slimy shower floor. I didnt like how loud it was from the room being situated right on a main road. I didnt like how dirty the drapes were. I didnt like not being able to open the drapes unless i wanted to watch traffic. I didnt like the teenagers drinking on the property grounds leaving trash behind.
Check in staff was not friendly. They did not explain what’s at the hotel - restaurant, laundry room, pool etc. room had roaches, we got a parking citation even if we registered our vehicle, more.
We stayed at the property for several days, Wednesday to Sunday, and during our first night into the morning we noticed a few stains on the linen. We assumed nothing thinking that housekeeping would change our sheets once they came in. My girlfriend noticed, towards the end of the day, raised bumps on her wrist. She initially thought she might of been allergic to the hand soap and that we believe that caused her bumps. Housekeeping did in fact changed the sheets the following day and over the course of our stay housekeeping did come in to make our bed but never switched out our sheets for a clean set and we never suspected anything. Of course my girlfriend did end up getting worst and her red bumps progressive had gotten worst, starting from her wrist then traveled from her arms to her body. We later find out after our trip that we had been sleeping in a bed with bed bugs. I would not recommend this place to anybody.
Got to the property and realized i didn't want to stay here. Canceled reservation and booked at westin.
We love that the beach was right outside the back yard. It was always quiet, mainly adults and no children. We got shuttled to the airport by a very nice man. Housekeeping was always pleasant. It was a wonderful place to stay. Mahalo.
Great location close to shops and restaurants, convenient shuttles, good buffet, clean, roomy, beach front, helpful staff
Beachfront but the water directly in front of hotel had a lot of trash in it - no good for swimming. However the beach further to the right was very nice for swimming and sunning. Nice pool and the restaurant breakfast was delicious.
It’s close to everything, mall, Airport, highways restaurants...easy to get around.. but a little far away from from the nice beaches
Great location close to the airport. Beautiful garden and beach right next to the hotel. Friendly and helpful staff.
It was nice to return, found the cleaning staff a bit lacking in duties. The staff met all my concerns with grace and promptness. Will go back again.
The staff was very friendly, very helpful. The place was very clean and I will be staying again, being I travel to Maui regularly for business.
Great value for our last night. Close to the airport.
The room assigned was definitely below our expectation..
There were dead insects and the feces in the bathroom. Luggage was stored out in the open and almost stolen. Not handicap friendly and air conditioner had mold.
Maui Beach Hotel places you within a 15-minute stroll of popular sights such as Queen Ka’ahumanu Center and Maui Arts and Cultural Center. This hotel has 147 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink.
All 147 air-conditioned rooms provide coffee makers, safes, and phones. 43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are also available.
At Maui Beach Hotel, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is offered for USD 5 per night. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Other amenities at this beach hotel include a conference center, free newspapers, and a terrace.
The property has a nice lawn that backs up to a beach and during the day there is plenty of parking. I didnt like feeling a slimy shower floor. I didnt like how loud it was from the room being situated right on a main road. I didnt like how dirty the drapes were. I didnt like not being able to open the drapes unless i wanted to watch traffic. I didnt like the teenagers drinking on the property grounds leaving trash behind.
Thank you
Thank you
Check in staff was not friendly. They did not explain what’s at the hotel - restaurant, laundry room, pool etc. room had roaches, we got a parking citation even if we registered our vehicle, more.
Aloha, Thank you for bringing your review to our attention and sorry for the inconvenience you experienced, I will share your review with all guest service agents to improve our customer services and how important it is. Thank you for staying with us at the Maui Beach Hotel. Hope to better service you
Aloha, Thank you for taking the time complete our on-line survey. On behalf of all of us at the Maui Beach Hotel, we appreciate your patronage and look forward to serving you again in the future. Mahalo,
We stayed at the property for several days, Wednesday to Sunday, and during our first night into the morning we noticed a few stains on the linen. We assumed nothing thinking that housekeeping would change our sheets once they came in. My girlfriend noticed, towards the end of the day, raised bumps on her wrist. She initially thought she might of been allergic to the hand soap and that we believe that caused her bumps. Housekeeping did in fact changed the sheets the following day and over the course of our stay housekeeping did come in to make our bed but never switched out our sheets for a clean set and we never suspected anything. Of course my girlfriend did end up getting worst and her red bumps progressive had gotten worst, starting from her wrist then traveled from her arms to her body. We later find out after our trip that we had been sleeping in a bed with bed bugs. I would not recommend this place to anybody.
Aloha. Thank you for taking the time to let us know about your recent experience. I can certainly understand your disappointment. Please know that we are taking actions to this matter and to get better control in this kind of situation.
Got to the property and realized i didn't want to stay here. Canceled reservation and booked at westin.
Aloha, We appreciate your feedback. Mahalo,
We love that the beach was right outside the back yard. It was always quiet, mainly adults and no children. We got shuttled to the airport by a very nice man. Housekeeping was always pleasant. It was a wonderful place to stay. Mahalo.
Mahalo
Great location close to shops and restaurants, convenient shuttles, good buffet, clean, roomy, beach front, helpful staff
Mahalo
Beachfront but the water directly in front of hotel had a lot of trash in it - no good for swimming. However the beach further to the right was very nice for swimming and sunning. Nice pool and the restaurant breakfast was delicious.
Aloha, Thank you so much for sharing your valuable feedback with us! We are delighted that your stay was met with such positive results. Mahalo
Aloha, Thank you for choosing the Maui Beach Hotel. We apologize for any inconvenience you may have experienced. We will work hard with our team to improve those areas you have listed. Thank you so much for your honesty and we hope that you will give us another chance. Mahalo,