Room, Refrigerator (Guest)
from $166
Radisson Hotel Vancouver Airport
3.5 out of 5.0
3.8
out of 5
Average Guest Review
See all 33 reviews
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Recent guest reviews
Except for the first day, there were no bath gel and mouth wash. The complimentary bottle waters need to call for everyday. Never a smile or hello from the housekeeping staff.
Friendly staff named Dave works at front desk. Hotel closes to shopping center and others actives
Location so near airport with hotel shuttle bus. Even we always have a night flight, still have stuff come to airport to help us.
Limited meal choices outside of hotel. Mostly oriental food
Very Nice to stay in. Keep it up. Good location . Definitely I will return to this hote in Th future
This hotel is a bit older and could benefit from some updates. That's not a big deal, if it's clean and well maintained. The carpet was stained in several places (hallways) and there was litter in the landscaping out front. Our room smelled musty (the windows were open, I assume to air it out), there was dust/dirt in the corners of our room and the coverlet on the bed was stained. I expect to pay a premium for the convenience of being so close to the airport; but this room was overpriced by quite a bit. I usually stay in mid-range hotels (Radisson, Marriott), and am willing to pay a little more than I would at a Motel 6 or similar hotel. I don't expect the amenities of the Ritz Carlton; but I do expect the property to be clean and well maintained. This room would have been a little over-priced if the property had been clean and well maintained; given that it wasn't, it was way over-priced. If I had booked the room myself, I would have seen the reviews. Lesson learned.
I am using this hotel two to four times a year in the past five years. It is a well managed establishment with dedicated employees on all level. The hotel located near to the airport. The rooms have sound proof windows, thus the noise from the airplanes are minimal and not disturbing. The layout of the rooms are comfortable and practical. The quality of the rooms ire - generally - good. The WiFi works with acceptable speed. The TV channels are adequate. Good quality climate system with wide range of temperature settings. Good quality bedding, the adjustable bed firmness is something what you might do not like. The bathrooms are functional - and clean. The breakfast - I unused always only the buffet, however there is a la carte menu as well, that I do not know - is mediocre. Overall, I can say that it is a standard setting hotel for a four stars category. Others: Beside of the mall of the other side of the street, there is a very good size mall about in 2-3 miles when you turn left on the 3rd Street and reaching the Westminster Hwy (no, it is not rural area) at your right "Richmond Centre" It is a city block size. On the Westminster Hwy side, next to the mall there is an outstanding restaurant called "Kirin". Reservation required. The opposite side of the street is a restaurant called "Shanghai River". No better Chinese food on the American continent! Adjacent to the hotel walking from the second floor an excellent restaurant called "Red Star".
Stayed for a night before leaving on an early morning flight. Found it restful. had dinner which was good.
Sleep Number Bed. Hotel Staff could use a little extra "friendly" training
Great location close to metro stop, grocery store, restaurants. Room is spacious. Everything is great! The only complaint is the pillows are bit old and uncomfortable
Overall the hotel is great and conveniently located with subway station nearby.The staffs were very friendly. At first glance the room looks nice and comfortable. But when settled down I couldn't help noticing the dirty spots on the carpet and there were two dangling spider webs on the ceiling. The bathroom door knob was loose and saw hairs on shower curtain.
Only stayed for one night but I would stay here again.
Only a short walk from Skytrain and from good surround restaurant.
The hotel is close to the airport, very clean, staff was exceptionally pleasant and friendly. The advertisement said there were sleep-number beds but the beds we got were very hard and uncomfortable (not sleep-number). Overall is was a good deal for the price paid.
We went for a family's vacation and reserved the hotel rooms because it was Radisson and the room pictures looked good, but once we checked in, I was horrified how dirty the room carpet floor was dirty with dark stains. The hotel front parking lot is a mess and my car was hit overnight during our stay and the staff was not even aware of. I will never star at this hotel again!
The room floor carpet was stained with dirt. Asked hotel receptionist to change rooms. However , no other rooms were available.
staff are very helpful kind and profersional. great location . near by market .no problem about parking
The shuttle driver was fabulous - he definitely created my relaxing nights stay at this lovely hotel. Staff were all supper friendly, wait staff also and food was really good. A great stay to be passed on to friends etcf.
We had a great experience at the Radisson. It is located steps away from the Skytrian and 10 min free airport shuttle from the airport. The staff is very friendly and super helpful. Would stay here again!
very close to airport but very quite. the staff is very friendly and helpful.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Radisson Hotel Vancouver Airport places you next to Aberdeen Centre and within a mile (2 km) of Richmond Night Market. This 200-room, 3.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi. In central Richmond, the hotel is also close to Richmond Centre Mall and Richmond Olympic Oval.
Dining
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
Rooms
Radisson Hotel Vancouver Airport's 200 soundproofed rooms provide coffee makers, free newspapers, and safes. 32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.
Property features
At Radisson Hotel Vancouver Airport, guests enjoy features like an indoor pool, a fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 10 meeting rooms, and a conference center.
Guest reviews for Radisson Hotel Vancouver Airport
housekeeping needs improvement
Everyone
Except for the first day, there were no bath gel and mouth wash. The complimentary bottle waters need to call for everyday. Never a smile or hello from the housekeeping staff.
Everyone
Friendly staff named Dave works at front desk. Hotel closes to shopping center and others actives
Review comment
Garrett responded on Apr 25, 2017
Thank you for sharing your 5 star review! Great to read you enjoyed your stay with us as well as our location. Dave will be thrilled to see your comments. Sincerely, Garrett Ralston Front Office Manager
great location for everyone
Everyone
Location so near airport with hotel shuttle bus. Even we always have a night flight, still have stuff come to airport to help us.
Review comment
Garrett responded on Sep 29, 2016
Thank you for sharing your experience. We look forward to welcoming you back on your next trip. Sincerely, Garrett Ralston Front Office Manager
close to airport, nice facility
Everyone
Limited meal choices outside of hotel. Mostly oriental food
Review comment
Garrett responded on Sep 29, 2016
Thank you for your 5 star review! There are a lot of restaurants in the area and we are happy to make recommendations based on what you may be looking for. Thank you for staying with us. Sincerely, Garrett Ralston Front Office Manager
very nice
Everyone
Very Nice to stay in. Keep it up. Good location . Definitely I will return to this hote in Th future
Review comment
Garrett responded on Jan 1, 1970
Thank you for sharing your experience, we look forward to welcoming you back on a future visit. Sincerely, Garrett Ralston Front Office Manager
the hotel could be a bit cleaner
Everyone
This hotel is a bit older and could benefit from some updates. That's not a big deal, if it's clean and well maintained. The carpet was stained in several places (hallways) and there was litter in the landscaping out front. Our room smelled musty (the windows were open, I assume to air it out), there was dust/dirt in the corners of our room and the coverlet on the bed was stained. I expect to pay a premium for the convenience of being so close to the airport; but this room was overpriced by quite a bit. I usually stay in mid-range hotels (Radisson, Marriott), and am willing to pay a little more than I would at a Motel 6 or similar hotel. I don't expect the amenities of the Ritz Carlton; but I do expect the property to be clean and well maintained. This room would have been a little over-priced if the property had been clean and well maintained; given that it wasn't, it was way over-priced. If I had booked the room myself, I would have seen the reviews. Lesson learned.
Review comment
Garrett responded on Jan 1, 1970
Thank you for taking the time to share your experience and 4 star review. We are working hard during our peak summer season to maintain the carpets in the room as best as we can and as we can gain access to our rooms in a timely manner. We do apologize for not meeting your expectations and hope you took the time to speak with our team so we could do our best to make it right for you while you were staying with us. Sincerely, Garrett Ralston Front Office Manager
steady quality, in good location.
Everyone
I am using this hotel two to four times a year in the past five years. It is a well managed establishment with dedicated employees on all level. The hotel located near to the airport. The rooms have sound proof windows, thus the noise from the airplanes are minimal and not disturbing. The layout of the rooms are comfortable and practical. The quality of the rooms ire - generally - good. The WiFi works with acceptable speed. The TV channels are adequate. Good quality climate system with wide range of temperature settings. Good quality bedding, the adjustable bed firmness is something what you might do not like. The bathrooms are functional - and clean. The breakfast - I unused always only the buffet, however there is a la carte menu as well, that I do not know - is mediocre. Overall, I can say that it is a standard setting hotel for a four stars category. Others: Beside of the mall of the other side of the street, there is a very good size mall about in 2-3 miles when you turn left on the 3rd Street and reaching the Westminster Hwy (no, it is not rural area) at your right "Richmond Centre" It is a city block size. On the Westminster Hwy side, next to the mall there is an outstanding restaurant called "Kirin". Reservation required. The opposite side of the street is a restaurant called "Shanghai River". No better Chinese food on the American continent! Adjacent to the hotel walking from the second floor an excellent restaurant called "Red Star".
Review comment
Garrett responded on Jul 22, 2016
It is always wonderful to hear from our regular guests and thank you so much of sharing your experience and tips in the area. We look forward to welcoming you back on your next trip. Sincerely, Garrett Ralston Front Office Manager
excellent location -- close to airport
Everyone
Stayed for a night before leaving on an early morning flight. Found it restful. had dinner which was good.
Review comment
Garrett responded on Jun 22, 2016
Thank you for staying with us! Sincerely, Garrett Ralston Front Office Manager
Everyone
Sleep Number Bed. Hotel Staff could use a little extra "friendly" training
Review comment
Garrett responded on Jun 21, 2016
Thank you for sharing your 4 star review. We are happy you enjoyed your stay. We receive a lot of feedback from our guests on the 'Yes I Can' service our team provides and we hope if you did not receive this level of service and friendliness, you took the time to speak with a manager during your stay so we could better understand your concerns and do our best to make your stay memorable. Sincerely, Garrett Ralston Front Office Manager
Everyone
Great location close to metro stop, grocery store, restaurants. Room is spacious. Everything is great! The only complaint is the pillows are bit old and uncomfortable
Review comment
Garrett responded on Jun 4, 2016
Thank you for staying with us! - Garrett Ralston Front Office Manager
Thank you for taking the time to share your 4 star review. We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. It is comments like this that allow us to re-evaluate our services and ensure the correct amenities are being provided to our Business Class guests. We hope you took the time during your stay to speak with our team, or a Manager so we could ensure your satisfaction. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Sincerely, Garrett Ralston Front Office Manager