I selected this place because it said it was a suite with a queen bed and a sofa bed. I thought it had a separate bedroom. When the email came with a photo of the room, I called the hotel asking if they had any suites with separate bedrooms. They said none were available. I asked if I could cancel. They said I would be charged for the room anyway. I asked if the sofa bed could be made up in advance so we wouldn't have to make it up when we arrived after midnight. We were told this was not possible. I asked if sheets were available in the room. They said I needed to request sheets for the sofa bed at check in. We did this, and bedding was brought to our room about 10 minutes later. The sofa bed was so close to the bed when opened up that it was almost touching the bed. Very cramped space. And the sofa bed was quite uncomfortable: thin mattress with bars that poke you. This room would have been great for a single person staying for a long stay. It had a nice kitchen, and two big closets. But for two people wanting two beds it was a bad choice.
Need new mattress.
Staff is welcoming and friendly. Room clean and comfortable. Bed medium comfort, but not bad. Quiet and peaceful. Loved the pool for taking laps in the morning. Complimentary breakfast, low quality on the breakfast sandwich, and no decaf coffee, but a good selection of food choices. We just spent one night in transit and would recommend this hotel.
location to the airport was excellent and the speed of response for a ride from the airport was fast. The bathroom corner baseboards were dirty, as the corners in the bathroom.
It was in an area I needed to be in, and a nice location.
Couch very old ,hotel could be updated
Staff was superb, room was clean and shower was awesome. Bed and sofa comfortable and internet worked. Zero complaints only compliments!
This place really needs to consider better beds for a "suite". The bed we had (room 219) feels equivalent to plywood and my wife ended up sleeping on the couch. I ended up tossing all night. I cant imagine staying here a week. The A/C makes some terrible screech when it kicks on and wakes everyone up. Found the biggest cockroach ive seen just chilling in the room. He didnt even run away when we turned the lights on. His carcass, after i smashed him, is behind the fridge. Would not recommend based on what we've experienced.
It was close to the airport and there was a shuttle that took you to the airport
The front service staff was excellent. The breakfast was limited. Wish the coffee was available all day. Wish they had a restaurant. It
Staff was great, bagged breakfast. Property including rooms were clean. Beds were pretty uncomfortable though.
Rooms were very nice and very functional.a good space
The hotel was very nice overall but the bed was really uncomfortable.
Not good parking .like the room .breakfasts was adequate
Clean, safe, quiet, close to airport👍....worked well for us!
The location of the property is very close to the airport. If you’re a light sleeper this would not be the place for you. The room is not as big as what it looks like in the picture BUT they had multiple closet spaces (even in the restroom) to store all of your things. The AC unit was not circulating air properly.Very clean room overall.
Located in Westshore within a short walk of Cypress Point Park, TownePlace Suites by Marriott Tampa Westshore/Airport is within a mile (2 km) of Tampa Bay. This hotel has 122 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is served each morning from 7:00 AM to 10:00 AM.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Kitchens, refrigerators, and microwaves are other standard amenities.
At TownePlace Suites by Marriott Tampa Westshore/Airport, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-in.
I selected this place because it said it was a suite with a queen bed and a sofa bed. I thought it had a separate bedroom. When the email came with a photo of the room, I called the hotel asking if they had any suites with separate bedrooms. They said none were available. I asked if I could cancel. They said I would be charged for the room anyway. I asked if the sofa bed could be made up in advance so we wouldn't have to make it up when we arrived after midnight. We were told this was not possible. I asked if sheets were available in the room. They said I needed to request sheets for the sofa bed at check in. We did this, and bedding was brought to our room about 10 minutes later. The sofa bed was so close to the bed when opened up that it was almost touching the bed. Very cramped space. And the sofa bed was quite uncomfortable: thin mattress with bars that poke you. This room would have been great for a single person staying for a long stay. It had a nice kitchen, and two big closets. But for two people wanting two beds it was a bad choice.
Need new mattress.
Dear Rob,Thank you for taking the time out of your day to let us know how your recent stay went. We appreciate your feedback. We sincerely apologize that you did not get a good rest due to the mattress. We will be sharing this with the management team to ensure that this is an isolated incident.
Staff is welcoming and friendly. Room clean and comfortable. Bed medium comfort, but not bad. Quiet and peaceful. Loved the pool for taking laps in the morning. Complimentary breakfast, low quality on the breakfast sandwich, and no decaf coffee, but a good selection of food choices. We just spent one night in transit and would recommend this hotel.
Dear Kathleen, Thank you for your feedback. We're always looking for ways to improve our services. I sincerely apologize for not having decaf coffee during breakfast hours. I've shared your feedback with our food and beverage team and we can assure you that this is an isolated incident.
location to the airport was excellent and the speed of response for a ride from the airport was fast. The bathroom corner baseboards were dirty, as the corners in the bathroom.
Dear Sandy, Thank you for sharing your experience with us. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
It was in an area I needed to be in, and a nice location.
Dear Toni, We appreciate your feedback and we're glad you enjoyed your stay with us. We hope that you come back to stay the next time your travels bring you back to Tampa.
Couch very old ,hotel could be updated
Dear Cheryl, We appreciate you taking the time out of your day to let us know how your recent stay went with us. We're always looking for ways to improve our services. We apologize that your stay did not meet your expectations. Your feedback will be shared with leadership. Thank you for your feedback.
Staff was superb, room was clean and shower was awesome. Bed and sofa comfortable and internet worked. Zero complaints only compliments!
Thank you Mary for sharing your feedback about your stay with us. We are excited to see that you enjoyed your stay. We hope to see you back soon!
This place really needs to consider better beds for a "suite". The bed we had (room 219) feels equivalent to plywood and my wife ended up sleeping on the couch. I ended up tossing all night. I cant imagine staying here a week. The A/C makes some terrible screech when it kicks on and wakes everyone up. Found the biggest cockroach ive seen just chilling in the room. He didnt even run away when we turned the lights on. His carcass, after i smashed him, is behind the fridge. Would not recommend based on what we've experienced.
Thank you for sharing your feedback with us. Your feedback is valuable to us and we take them very seriously. I will definitely share your thoughts with our management team so that we can prevent the issues from happening with our future guests. Our sincere apologies that we fell short of not only your expectations but our as well.
It was close to the airport and there was a shuttle that took you to the airport
Hello Caren, we are happy to hear our property was efficient for your travel needs.
Dear Andrea,Thank you for sharing your thoughts with us about your recent stay. We apologize that the room you booked was not what you expected. We will look into the photos and descriptions provided to our guests. We will also pass along your concerns to the management team.