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Recent guest reviews

Room was disgusting - old, dirty, bedding thin with no extra pillows or blankets even when you ask for them. Shower was disgusting with cob webs in the bathroom. Thank goodness only there for 8 hours. Would have left but it was late and had to get up early else we would not have stayed. The rooms look nothing like the pictures. Either the rooms need updating or the pictures so guests really know what it’s like.

Very nice I will definitely stay here again.😋😋. The employees are very nice

It was great. Beach front. Restaurants and everything

Phone didn’t work. They then banged on the door at 8am to ask to fix it. They touted a free breakfast which was one pan of luke- warm hash browns. Just a bad experience all the way around

Please beware, place is filled with roaches!! Stay somewhere else!

I did not like they charged 50 deposit on top of the regular charges and still have not refunded back ! The rooms are extremely old . Outlets didn’t work , hair dryer, ice maker . Staff was very nice but that is all they got going for them .

Clean, condo type hotel. Walking distance to Bahama Breeze restaurant and close to Tampa airport.

The Chase Suiite Hotel looked nothing like the online photos. There were ants crawling on the walls and the floors were sticky and covered in dirt.

Lovely place with an excellent breakfast. Fun folks and a great place to stay. Wish we stayed there the whole time we stayed in Tampa.

The room was dirty and outdated. No elevators and rooms with two beds are upstairs which wasn't made clear prior to booking. Rude staff, except for Kenneth.

I didn’t like that they were ants in both the rooms that I was in. One room smelled bad. There was dry rotten spots in the kitten and in the room. There was no ocean view from my room like what was shown on the internet.

Rooms were very big; pretty full-size kitchen and large bathroom. Fireplace. The furnishings, condition of the room was "old and worn; not well cared for and in need of a major facelift.

Smelled bad from the beginning. also a clogged bath tub & the property itself was not in the best of conditions.

I have been a Chase customer for long time and I am happy that they have improved their customer service and also the breakfast and happy hour is excellent BUT this time something was really bad: cockroaches everywhere in the room, it was disgusting! I am not really sure if I am going to stay again, also they have to improve the towels cleanness, I found a lot of previous guests hairs in them ewww!

N Rocky Point Dr Tampa FL

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Outdoor pool

Within a short walk of Tampa Bay, Chase Suite Hotel Tampa is within a mile (2 km) of Ben T. Davis Beach. This 3-star aparthotel has 160 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free self-serve breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Each apartment features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find free WiFi and a 32-inch plasma TV with cable channels. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a washer/dryer, a fireplace, and a coffee maker.


Property features

At Chase Suite Hotel Tampa, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's onsite parking for a fee, as well as a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Studio, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Studio Suite, 2 Double Beds, Kitchen

2 Double Beds | Sleeps 4

Studio Suite

1 Queen Bed | Sleeps 3

Studio Suite, 1 King Bed, Kitchen

1 King Bed | Sleeps 2

Guest reviews for Chase Suite Hotel Tampa

Everyone (76) Couples (21) Business (6) Family (15) Friends (2) Other (2)
1
Everyone

Room was disgusting - old, dirty, bedding thin with no extra pillows or blankets even when you ask for them. Shower was disgusting with cob webs in the bathroom. Thank goodness only there for 8 hours. Would have left but it was late and had to get up early else we would not have stayed. The rooms look nothing like the pictures. Either the rooms need updating or the pictures so guests really know what it’s like.

By on Jan 22, 2020

Review comment responded on Jan 24, 2020

We're saddened to hear that you did not enjoy your recent stay with us. Please feel free to contact the hotel directly if you would like to discuss further. Thank you!

4
Family

Very nice I will definitely stay here again.😋😋. The employees are very nice

By on Jan 6, 2020

Review comment responded on Jan 7, 2020

Thank you for your response. I will pass this along to our employees.

2
Everyone

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Thank you for taking the time to leave a review about your recent stay with us. I'd love to know how we could have made your stay worthy of 5 stars, so please feel free to contact us directly if you would like to discuss!

5
Everyone

It was great. Beach front. Restaurants and everything

By on Jan 4, 2020

Review comment responded on Jan 6, 2020

Thank you for the great review. We look forward to hosting you in the future.

1
Everyone

Phone didn’t work. They then banged on the door at 8am to ask to fix it. They touted a free breakfast which was one pan of luke- warm hash browns. Just a bad experience all the way around

By on Nov 19, 2019

Review comment responded on Nov 19, 2019

Thank you for taking the time to leave a review about your recent stay with us. I do apologize for the inconveniences you faced in regards to the phone and breakfast. This is one reason why we provide multiple breakfast options including our hot items, waffle maker, fruit, bagels and pastries. We hope our guests are able to enjoy a variety of foods offered during breakfast, but we're sorry to have let you down. We hope that you'll give us another chance the next time your travels bring you to Tampa Bay!

1
Family

Please beware, place is filled with roaches!! Stay somewhere else!

By on Nov 9, 2019

Review comment responded on Nov 11, 2019

Thank you for taking the time to leave a review about your recent stay with us. We're very saddened to hear about the negative issues that you encountered, and I've shared your review with the management team to ensure that it's an isolated incident. We'd love for you to give Chase Suite Hotel another chance, and we hope to see you again in the future!

3
Family

I did not like they charged 50 deposit on top of the regular charges and still have not refunded back ! The rooms are extremely old . Outlets didn’t work , hair dryer, ice maker . Staff was very nice but that is all they got going for them .

By on Aug 10, 2019

Review comment responded on Aug 28, 2019

We're sorry to hear that our deposit policy caused an inconvenience for you, but once we release it back, it does take 5-7 business days for your bank to release it as well. But it's lovely to hear that our staff took great care of you! We hope you'll come back and see us again!

4
Partner Couples

Clean, condo type hotel. Walking distance to Bahama Breeze restaurant and close to Tampa airport.

By on Aug 5, 2019

Review comment responded on Aug 5, 2019

Thank you for the 4 star review! We're glad you hear you enjoyed the layout and location of our hotel, as well as the cleanliness of the room. We'd love to host you again in the future; come back and see us!

1
Partner Couples

The Chase Suiite Hotel looked nothing like the online photos. There were ants crawling on the walls and the floors were sticky and covered in dirt.

By on Jul 16, 2019

3
Everyone

By on Jul 3, 2019

Review comment responded on Jul 3, 2019

Thank you for staying with us and leaving a review about your time at Chase Suites. We hope you enjoyed yourself and will come see us again in the future!

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