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Courtyard by Marriott Tampa Downtown

3.0 out of 5.0

Recent guest reviews

The hotel looked well maintained from the website and exterior. Had to pay for parking which I did not notice when the reservation was made. The staff was average helpful but not that friendly. The room was average. The carpets were stained and the room smelled like a musty smell or dirty smell. It just was not what I was expecting for the money. It was not terrible but not great either.

The hotel is a standard hotel. It was clean and comfortable for travel. They did have a shuttle to take you within a 2 mile radius which was very convenient.

Amazing friendly staff. Super accommodating. They even let me check in early!

My stay was nice. Personnel was friendly. Centrally located for what trip required. Room was clean and fresh. Towels were abundant. Experienced noise from street as my room faced the pool. Nice hotel for a short term stay.

Hotel wasn't as friendly and clean as most Marriott's. When I walked in the bathroom the toilet had been used and not flushed. This was unacceptable.

My favorite part of this hotel was its proximity to the lovely downtown are in Tampa.

Only negative was the valet parking, seemed understaffed when we arrived and no one told us it was 24 hours, so when we went out at night and returned thinking valet parking closed at 11 pm, we parked in a pay lot across the street and got royally ripped off.

We stayed here the night before a cruise and it was perfect for us. Big, clean room with balcony. Pool area was nice and we used the hot tub there at night. Friendly staff. Cruise shuttle took us right to the port the next morning free of charge! Walking distance to Taps bar and wine where we had a great dinner.

I'm a huge fan of this company and when ever possible, I do my best to stay in one of their brand of Hotels. My past experiences have been above average. The level of customer services - the best in the business - always makes me feel like I'm at home. The staff is pleasant, professional, accommodating, knowledgeable, trusting, and just good people. My accommodations have always been, elegant, high-end, comfortable, clean, and affordable. This company has the competitive advantage in it's industry. This is why my recent stay left me wondering if maybe I had accidentally booked with another company. While the accommodations where on par with past experiences, the level of customer services was less than desirable. And I hope this is a one time occurrence of poor customer service.

There was major construction on the main street leading to the hotel. Hotel staff did not mention this when we called ahead to ask about check-in and proximity to our event destination, which caused us a lot of trouble when we got there. I feel like a better hotel would have warned us. Furthermore, the hotel itself was undergoing construction, so there were floor fans everywhere, the main entrance had been re-routed through the dining area, and the elevators stopped running at around midnight. Bathroom fixtures had stains, although the rest of the room was nicely decorated. Comfortable bed.... I just should have paid a lot less than I did to stay there. Paid $120 including tax for a stay that was worth maybe $80.

Very nice staff. The facility and rooms were clean. Room size was disappointing.

Hotel perfectly located in Tampa downtown near to all main destination. Overall nice service including valet parking Breakfast a little pricey

This hotel was in a great central location - near the restaurant we were going to and near Busch Gardens. So, it was exactly what we wanted. There is ONLY valet parking, though. I felt like we were supposed to give a tip to the valet person every time we needed to get our car out of valet, which was strange, but they have a shuttle for anything within a 2 mile distance.

This was just a one night stay so we could attend the hockey game with friends, then party at Channelside and not worry about driving home. The hotel was very clean. The staff was VERY courteous, helpful and accommodating. We took the shuttle from the hotel to the hockey arena and then had a cab ride back to hotel because it was after shuttle hours. Cab ride is a flat rate of $3 per person. The room was quiet. The black out curtains kept the room so dark in the morning we almost slept through check out!

My husband and I, along with our two children, travelled by train from Winter Park Fl to Tampa for an overnight stay. Our intention was to just enjoy the city for the weekend, and we didn't want to rent a car. We picked the perfect hotel and location! The hotel shuttle promptly picked us up from the train station and kindly transported us from here to there at our whim during our stay. We were within walking distance of the Tampa Museum of Art, many downtown restaurants, and the Great Lawn where the kids enjoyed an art-styled playground and water misting floor (great for running through and cooling off from the Florida heat!). The Courtyard Marriott staff were kind and helpful. There was an unfortunate power outage the first day we arrived, and every staff member we came in contact with during the 15 minute outage apologized for the inconvenience. The only negative thing about out stay is our bathroom sink had low water pressure, but the shower was fine. I would definitely stay in this hotel again in the future!

We chose this hotel as it was close to the channelside area of Tampa so we could attend a concert at the St Pete Times Forum. We had our prepaid receipt as we checked in. We were asked to provide a credit card to use for any incidentals like valet parking. We stayed for only one night. checked out in the morning, no worries. Once home, I checked my bank account online, only to find we had been charged once again for the room. We were told the attendant hit a wrong button upon checkin not pulling our payment from Orbitz. It took 3 days for the transactions to be reversed. Kinda added extra stress to what was supposed to be a relaxing weekend.

The hotel was clean and the bed was comfortable. My girlfriend and I needed to stay in Tampa for one night as I was performing in nearby downtown/channelside. The locattion was convenient and a cab ride to channelside was flat rate of $3 per person. My only and biggest complaint is there was not any on-site parking and valet was $12...I almost got valet until I was informed that there would be no one to retrieve or park my car as I was plannning to return to the hotel at 4am after a night out. This resulted in my having to park 2 blocks down the street at a meter and having to walk a deserted, poor-lit dirty street, with many homeless and suspicious persons hangin out or sleeping.This made for an uncomfortable experience for my girlfriend and I.

good experience!

The hotel is located on a busy street and the room was too noisy to rest. We moved to another room (hassle) and in that room the bathroom was filthy dirty. The bed linens were rough and tattered. The pool was dirty.They do not have a designated parking lot. Had to park on a busy street with a meter. Would not advise anyone to waste their time and money at Courtyard by Marriot/Downtown Tampa,Florida Fl.

The staff at the Courtyard Marriot in Tampa FL were absolutely wonderful. It was an extremely busy evening with it being New Years Eve but you wouldn't have known by the attention that the staff gave each customer. I can not say enough about the wonderful people who work for the Courtyard. This hotel is centrally located to channelside with lots of shopping and the aquarium. Perfect area to stay.

102 E Cass St Tampa FL

Hotel highlights

  • Walking distance to Tampa Museum of Art and Tampa Theater
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Tampa, Courtyard by Marriott Tampa Downtown is within a 5-minute walk of popular attractions such as Tampa Museum of Art and Tampa Theater. This 3-star hotel has 141 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Located centrally in Tampa, it's also close to University of Tampa and Tampa Convention Center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Start each morning with breakfast, available for a fee.


Rooms

All 141 air-conditioned rooms provide coffee makers, free weekday newspapers, and phones. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Courtyard by Marriott Tampa Downtown have access to an outdoor pool, a fitness center, and a spa tub. Parking is available for USD 14.00 per night (USD 17.00 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 5

Guest reviews for Courtyard by Marriott Tampa Downtown

Everyone (1) Business (4) Couples (8) Family (2) Friends (4) Other (1)
3

average hotel in decent location

Everyone

The hotel looked well maintained from the website and exterior. Had to pay for parking which I did not notice when the reservation was made. The staff was average helpful but not that friendly. The room was average. The carpets were stained and the room smelled like a musty smell or dirty smell. It just was not what I was expecting for the money. It was not terrible but not great either.

By on Nov 22, 2016

Review comment responded on Dec 7, 2016

Thank you for your feedback and I am sorry that you had a couple of cleanliness issues. We review all our surveys and will absolutely walk your room so that we address them. Thank you and safe travels.

3

business trip

BusinessTravelers

The hotel is a standard hotel. It was clean and comfortable for travel. They did have a shuttle to take you within a 2 mile radius which was very convenient.

By on Oct 31, 2015

5

awesome trip

GetawayWithFriends

Amazing friendly staff. Super accommodating. They even let me check in early!

By on Sep 22, 2015

3

mini vaca

GetawayWithFriends

My stay was nice. Personnel was friendly. Centrally located for what trip required. Room was clean and fresh. Towels were abundant. Experienced noise from street as my room faced the pool. Nice hotel for a short term stay.

By on Jun 16, 2015

3

toilet wasn't clean

Singles

Hotel wasn't as friendly and clean as most Marriott's. When I walked in the bathroom the toilet had been used and not flushed. This was unacceptable.

By on Jan 15, 2015

3

close walk to everything downtown

BusinessTravelers

My favorite part of this hotel was its proximity to the lovely downtown are in Tampa.

By on Mar 2, 2014

4

quick trip

Couples

Only negative was the valet parking, seemed understaffed when we arrived and no one told us it was 24 hours, so when we went out at night and returned thinking valet parking closed at 11 pm, we parked in a pay lot across the street and got royally ripped off.

By on Oct 14, 2013

5

great one night stay before cruise

Couples

We stayed here the night before a cruise and it was perfect for us. Big, clean room with balcony. Pool area was nice and we used the hot tub there at night. Friendly staff. Cruise shuttle took us right to the port the next morning free of charge! Walking distance to Taps bar and wine where we had a great dinner.

By on Jan 12, 2013

4

great company, great customer - unpleasant staff, unpleasant experience!

BusinessTravelers

I'm a huge fan of this company and when ever possible, I do my best to stay in one of their brand of Hotels. My past experiences have been above average. The level of customer services - the best in the business - always makes me feel like I'm at home. The staff is pleasant, professional, accommodating, knowledgeable, trusting, and just good people. My accommodations have always been, elegant, high-end, comfortable, clean, and affordable. This company has the competitive advantage in it's industry. This is why my recent stay left me wondering if maybe I had accidentally booked with another company. While the accommodations where on par with past experiences, the level of customer services was less than desirable. And I hope this is a one time occurrence of poor customer service.

By on Jan 5, 2013

2

nice room design, nice staff, all else in shambles

Couples

There was major construction on the main street leading to the hotel. Hotel staff did not mention this when we called ahead to ask about check-in and proximity to our event destination, which caused us a lot of trouble when we got there. I feel like a better hotel would have warned us. Furthermore, the hotel itself was undergoing construction, so there were floor fans everywhere, the main entrance had been re-routed through the dining area, and the elevators stopped running at around midnight. Bathroom fixtures had stains, although the rest of the room was nicely decorated. Comfortable bed.... I just should have paid a lot less than I did to stay there. Paid $120 including tax for a stay that was worth maybe $80.

By on May 15, 2012