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Recent guest reviews

From the check in to the check out, everything was a breeze. The room was spacious, bed was comfortable, and bathroom was clean. We were able to enjoy a cold ( fridge included) beer on the balcony. They also have a nice outdoors area where you can enjoy the pool, cook a bbq, sit by the fire pit, or play basketball on their courts. The hotel is within walking distance to everything in downtown. The only downside was the 22 dollar parking we paid per night, but the room definitely made up for it. I would surely stay here again.

Friendly and helpful staff. Great location with awesome food in walking distance from hotel.

a little dated carpet and tub not so nice. all in all was fine.

Property starting to show some wear and tear. Pool had a lot of leaves in it which made it look dirty. Court yard benches are starting to come apart. Valet needs a better system to control key cards, while he was retrieving cars the wind was blowing things off his station. The two computers for airline reservations only had one printer cable which had to be switched by the front desk clerk, confusing and avoidable. Cleaning staff was very cooperative and friendly. Valets good sources of info. and helpful when we were doing touch and goes.

Easy check in and front staff were awesome. Retrieval of the car takes a little longer than anticipated.

So accommodating! Arrived very early and they got our room ready right away! Staff above and beyond in their customer service- especially Angelica at the cafe!!!! We will always stay here when in Tampa

Friendly staff, great service; self-parking or valet. The hotel is accessible to various restaurants in walking distance. The courtyard area and pool are nice as well.

All staff was friendly and helpful. The complimentary shuttle was such a great benefit of this hotel. However lots of restaurants and bars were in walking distance. My wife and I ran the races over the weekend and the actual starting line was in walking distance too! Overall the hotel was great but our room did not get our towels picked up or really cleaned, it wasn’t a huge inconvenience because we only stayed 2 nights and we are clean people. Next time I would call in my clean up room request.

The hotel looked well maintained from the website and exterior. Had to pay for parking which I did not notice when the reservation was made. The staff was average helpful but not that friendly. The room was average. The carpets were stained and the room smelled like a musty smell or dirty smell. It just was not what I was expecting for the money. It was not terrible but not great either.

The hotel is a standard hotel. It was clean and comfortable for travel. They did have a shuttle to take you within a 2 mile radius which was very convenient.

Amazing friendly staff. Super accommodating. They even let me check in early!

My stay was nice. Personnel was friendly. Centrally located for what trip required. Room was clean and fresh. Towels were abundant. Experienced noise from street as my room faced the pool. Nice hotel for a short term stay.

Hotel wasn't as friendly and clean as most Marriott's. When I walked in the bathroom the toilet had been used and not flushed. This was unacceptable.

My favorite part of this hotel was its proximity to the lovely downtown are in Tampa.

Only negative was the valet parking, seemed understaffed when we arrived and no one told us it was 24 hours, so when we went out at night and returned thinking valet parking closed at 11 pm, we parked in a pay lot across the street and got royally ripped off.

We stayed here the night before a cruise and it was perfect for us. Big, clean room with balcony. Pool area was nice and we used the hot tub there at night. Friendly staff. Cruise shuttle took us right to the port the next morning free of charge! Walking distance to Taps bar and wine where we had a great dinner.

I'm a huge fan of this company and when ever possible, I do my best to stay in one of their brand of Hotels. My past experiences have been above average. The level of customer services - the best in the business - always makes me feel like I'm at home. The staff is pleasant, professional, accommodating, knowledgeable, trusting, and just good people. My accommodations have always been, elegant, high-end, comfortable, clean, and affordable. This company has the competitive advantage in it's industry. This is why my recent stay left me wondering if maybe I had accidentally booked with another company. While the accommodations where on par with past experiences, the level of customer services was less than desirable. And I hope this is a one time occurrence of poor customer service.

There was major construction on the main street leading to the hotel. Hotel staff did not mention this when we called ahead to ask about check-in and proximity to our event destination, which caused us a lot of trouble when we got there. I feel like a better hotel would have warned us. Furthermore, the hotel itself was undergoing construction, so there were floor fans everywhere, the main entrance had been re-routed through the dining area, and the elevators stopped running at around midnight. Bathroom fixtures had stains, although the rest of the room was nicely decorated. Comfortable bed.... I just should have paid a lot less than I did to stay there. Paid $120 including tax for a stay that was worth maybe $80.

Very nice staff. The facility and rooms were clean. Room size was disappointing.

E Cass St Tampa FL

Hotel highlights

  • Steps from Tampa Riverwalk and Glazer Children's Museum
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Tampa, Courtyard by Marriott Tampa Downtown is next to popular attractions like Tampa Riverwalk and Glazer Children's Museum. This 141-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a fitness center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.


Rooms

Courtyard by Marriott Tampa Downtown's 141 rooms provide coffee makers, free weekday newspapers, and phones. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

At Courtyard by Marriott Tampa Downtown, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 22 per night, and there's also a free area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and express check-in.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Courtyard by Marriott Tampa Downtown

Everyone (5) Couples (10) Business (4) Family (5) Friends (4) Other (1)
5
Partner Couples

From the check in to the check out, everything was a breeze. The room was spacious, bed was comfortable, and bathroom was clean. We were able to enjoy a cold ( fridge included) beer on the balcony. They also have a nice outdoors area where you can enjoy the pool, cook a bbq, sit by the fire pit, or play basketball on their courts. The hotel is within walking distance to everything in downtown. The only downside was the 22 dollar parking we paid per night, but the room definitely made up for it. I would surely stay here again.

By , from Miami on Dec 5, 2020

Review comment responded on Dec 5, 2020

Thank you so much for your positive feedback! We hope to see you again!

3
Everyone

By on Sep 24, 2020

Review comment responded on Sep 30, 2020

Thank you for sharing your review, please contact us directly if you have any further feedback to help us improve.

5
Family with small children

Friendly and helpful staff. Great location with awesome food in walking distance from hotel.

By , from Edgewater Fl on Aug 16, 2020

Review comment responded on Aug 18, 2020

Thanks for staying with us. We appreciate your feedback!

4
Family

a little dated carpet and tub not so nice. all in all was fine.

By on Jun 3, 2019

4
Family Family

Property starting to show some wear and tear. Pool had a lot of leaves in it which made it look dirty. Court yard benches are starting to come apart. Valet needs a better system to control key cards, while he was retrieving cars the wind was blowing things off his station. The two computers for airline reservations only had one printer cable which had to be switched by the front desk clerk, confusing and avoidable. Cleaning staff was very cooperative and friendly. Valets good sources of info. and helpful when we were doing touch and goes.

By on Apr 15, 2019

4
Everyone

Easy check in and front staff were awesome. Retrieval of the car takes a little longer than anticipated.

By on May 28, 2018

5

wonderful stay and staff!

Everyone

So accommodating! Arrived very early and they got our room ready right away! Staff above and beyond in their customer service- especially Angelica at the cafe!!!! We will always stay here when in Tampa

By on Mar 26, 2018

4

nice hotel & staff

Everyone

Friendly staff, great service; self-parking or valet. The hotel is accessible to various restaurants in walking distance. The courtyard area and pool are nice as well.

By on Mar 13, 2018

4

gasparilla distance classic

Couples

All staff was friendly and helpful. The complimentary shuttle was such a great benefit of this hotel. However lots of restaurants and bars were in walking distance. My wife and I ran the races over the weekend and the actual starting line was in walking distance too! Overall the hotel was great but our room did not get our towels picked up or really cleaned, it wasn’t a huge inconvenience because we only stayed 2 nights and we are clean people. Next time I would call in my clean up room request.

By , from Lakeland FL on Feb 26, 2018

3

average hotel in decent location

Everyone

The hotel looked well maintained from the website and exterior. Had to pay for parking which I did not notice when the reservation was made. The staff was average helpful but not that friendly. The room was average. The carpets were stained and the room smelled like a musty smell or dirty smell. It just was not what I was expecting for the money. It was not terrible but not great either.

By on Nov 22, 2016

Review comment responded on Dec 7, 2016

Thank you for your feedback and I am sorry that you had a couple of cleanliness issues. We review all our surveys and will absolutely walk your room so that we address them. Thank you and safe travels.

Courtyard by Marriott Tampa Downtown

102 E Cass St, Tampa, FL 33602
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