THE PLACE IS A DUMP ! The young lady at the front desk was nice but, EVERYTHING FROM THERE WAS ALL BAD !!!
The front desk are courteous. With regards to the room where I stay, I can rate it fair. The room smells like a smoke, it is not well cleaned, the aircon vent are dusty, and the bed is a little bit itchy.
The property itself was very poorly maintained. The staff is in dire need of training in customer service, but given the clientele I can see where they would feel their poor service is acceptable. I would recommend spending 15-20 more dollars a night for better amenities and quality customer service. I stood at another location, same name, in Gibsonton Florida that was wonderful. This is not worth the money you would spend.The place has potential, but not under whoever the current management is!
I didnt like anything..staff were rude. I was charged for days i didnt stay there.
I liked how the room was like a small studio. With a small table and kitchen.
I checked in on Friday and paid thru the following Friday. I checked out on Monday and theyre refusing to redund the remainder days. I was told the manager was going to call me but she never did. Absolutely rediculous!
Dingy carpets, disgusting bathroom.. as soon as I walked in the room, there was a fowl smell. But I just figured the room was just stale from the room not be occupied ... yeah right the carpets look liked a crime scene.. stains everywhere.. I immediately left the room with the gears of me getting bed bugs or even bringing roaches back home with me... don’t rent ever from this place
I liked it was convince to shopping and safe and the staff was super nice and warm
I booked a room for just one night. When my guests and I made it to our room we found the room still messy from the last guests. We quickly went back to the front desk to ask for the bedding to be changed. There was no one available to change the bedding and no more rooms with two beds available. The lady working the front desk was able to get us the night refunded and we stayed at a different hotel. Not the best experience after a long car ride.
Staff was friendly, helpful. The property needs some tender loving care. Cracked tiles in shower, tub control stuck to shower only, bar for towel missing in shower. It has an AC unit in the room so sleep is sketchy at best. Had I known that one thing I wouldn't have booked it.
The room was dirty and smelled of dirty socks, rude and unfriendly staff. Even the vending machine was out of bottled water!... Not coming back.
Clean and quiet convenient to stores and entertainment
It was nice it was nice it was nice it was nice it was nice
Located in Limona Improvement within a mile (2 km) of Westfield Brandon, Extended Stay America Suites Tampa Brandon is within 2 miles (3 km) of Ice Sports Forum. The 142 rooms at this hotel include kitchens and refrigerators and guests can enjoy free breakfast.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
The 142 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
At Extended Stay America Suites Tampa Brandon, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include barbecue grills and a picnic area.
THE PLACE IS A DUMP ! The young lady at the front desk was nice but, EVERYTHING FROM THERE WAS ALL BAD !!!
The front desk are courteous. With regards to the room where I stay, I can rate it fair. The room smells like a smoke, it is not well cleaned, the aircon vent are dusty, and the bed is a little bit itchy.
Thank you for evaluating your stay. We are happy to know you were impressed with our front desk associates and that you found us to be a good value. However, we are sorry for the concerns you had in your room. We have addressed your feedback with the appropriate teams to ensure necessary improvements are made. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
The property itself was very poorly maintained. The staff is in dire need of training in customer service, but given the clientele I can see where they would feel their poor service is acceptable. I would recommend spending 15-20 more dollars a night for better amenities and quality customer service. I stood at another location, same name, in Gibsonton Florida that was wonderful. This is not worth the money you would spend.The place has potential, but not under whoever the current management is!
Carmen, thank you for reviewing your recent stay. Please accept our apologies for not meeting your expectations and for the poor service you received. We appreciate you letting us know how we can improve. Thank you for staying with us, and we hope to have the opportunity to serve you again. Sincerely, Hotel Management
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
I didnt like anything..staff were rude. I was charged for days i didnt stay there.
Thank you for your candid feedback about your stay with us. It was disturbing to read about your experience at our hotel. Our goal is to provide exceptional service to our guests, and we are sorry this was not your experience. We have shared your feedback with our team to rectify our billing procedures, meanwhile please reach out to our front desk so that they can assist you further. We hope you will consider this an isolated incident and come back for another stay. We would love the opportunity to provide you with the hospitality you should have experienced during this stay. Sincerely, Hotel Management
I liked how the room was like a small studio. With a small table and kitchen.
Nicole, We are pleased you had an excellent stay at Extended Stay America. We appreciate you letting fellow travelers know how much you enjoyed your time here, and also for mentioning your well-equipped accommodation! It was a pleasure having you as our guest, and we hope to see you again very soon. Sincerely, Hotel Management
I checked in on Friday and paid thru the following Friday. I checked out on Monday and theyre refusing to redund the remainder days. I was told the manager was going to call me but she never did. Absolutely rediculous!
Thank you for your review. We are sorry for the issue you had and regret the inconvenience caused. Regrading any queries, please feel free to reach out to our front desk as they will be happy to provide you with a detailed explanation. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
Dingy carpets, disgusting bathroom.. as soon as I walked in the room, there was a fowl smell. But I just figured the room was just stale from the room not be occupied ... yeah right the carpets look liked a crime scene.. stains everywhere.. I immediately left the room with the gears of me getting bed bugs or even bringing roaches back home with me... don’t rent ever from this place
Thank you for your review. We are truly sorry your room was not in the spotless condition it should have been when you arrived. We take the cleanliness of our rooms very seriously, so what you experienced is not typical for us. Our staff is committed to providing fresh, clean accommodations for all of our guests, and we are sorry this was not the case for you. We are already taking steps to ensure oversights such as this do not happen again. We hope you will consider giving us a second chance the next time you are in our area. Sincerely, Hotel Management
I liked it was convince to shopping and safe and the staff was super nice and warm
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates and convenient location close to shopping. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Thank you for your recent stay with us and for leaving your rating. We want every guest to have a positive experience, and we are disappointed that we did not succeed in our goals. Although your experience is not typical of the service we provide, we have room to improve. We hope you will accept our apologies, and we look forward to another opportunity to make it up to you. Sincerely, Hotel Management