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Park Pointe Hotel

2.0 star property
Hotel with free parking, in the vicinity of Cow Palace

Choose dates to view prices

Photo gallery for Park Pointe Hotel

Lobby
Desk, blackout drapes, iron/ironing board, bed sheets
Meeting facility
Property grounds
Lobby

Reviews

5.6 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, Cow Palace
    ‪7 min drive‬
  • Place, Golden Gate Park
    ‪17 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly | Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Queen Room - Not Park n Fly

  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 216 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

South San Francisco

Park Pointe Hotel places you within a 15-minute drive of popular attractions such as Cow Palace and CuriOdyssey. This 217-room hotel welcomes guests with conveniences like free self parking and a 24-hour front desk.

What's nearby

  • South San Francisco Convention Center - 2 min walk - 0.1 miles
  • The Shops at Tanforan - 3 min drive - 1.4 miles
  • Cow Palace - 7 min drive - 5.3 miles
  • Moscone Convention Center - 13 min drive - 11.8 miles
  • Golden Gate Park - 17 min drive - 12.0 miles

Getting around

  • San Bruno Station - 4 min drive
  • South San Francisco Station - 18 min walk
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Denny's - ‬7 min walk

About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
Park Pointe Hotel features free WiFi in public areas and barbecue grills. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a vending machine, a picnic area, and a fireplace in the lobby.
Guests can expect to find 32-inch TVs with cable channels. Other standard amenities include hair dryers, phones, and ironing boards. Housekeeping is available on request.

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Nov 9 - Nov 10
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Park Pointe Hotel.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Frequently asked questions

Is a free cancellation option available at Park Pointe Hotel?

Park Pointe Hotel provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Park Pointe Hotel?

As of Oct 12, 2025, prices found for a 1-night stay for 2 adults at Park Pointe Hotel on Oct 18, 2025 start from $77.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Park Pointe Hotel?

This hotel is located in South San Francisco, close to Cow Palace, Rockaway Beach, and Artichoke Joe's Casino. You'll also find San Francisco Bay and Santa Cruz Mountains within a short drive.

Is there parking available at Park Pointe Hotel?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Park Pointe Hotel include a casino on the premises?

No, Park Pointe Hotel doesn't have a casino.

Is there an indoor pool at Park Pointe Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Park Pointe Hotel?

No, this hotel doesn't have a spa tub.

Does Park Pointe Hotel have a restaurant that serves breakfast?

No, Park Pointe Hotel doesn't have a restaurant that serves breakfast.

Does Park Pointe Hotel allow pets to stay for free?

No, pets aren't allowed at Park Pointe Hotel though service animals are welcome.

Are there connecting rooms at Park Pointe Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Park Pointe Hotel?

The closest major airport to Park Pointe Hotel is San Francisco Intl. Airport (SFO), which is 4.1 mi away (7 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 28.9 mi away (41-minute drive).

Can I book a room with a balcony at Park Pointe Hotel?

No, there aren't any guestrooms with balconies at Park Pointe Hotel.

Park Pointe Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 233 out of 1014 reviews
Rating 8 - Good. 136 out of 1014 reviews
Rating 6 - Okay. 150 out of 1014 reviews
Rating 4 - Poor. 161 out of 1014 reviews
Rating 2 - Terrible. 334 out of 1014 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Curtis

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Good Price as a budget stay, staff was accommodating as a business traveler.
Stayed 1 night in Sep 2025

4/10 Poor

john

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property did not look like pictures for sure, old dirty carpet. our room was near an aqueduct canal that really smelled bad. Tv or remote didn’t work. Luke warm water, hair dryer did not work.
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Stayed 5 nights in Jul 2025

2/10 Terrible

lon

Disliked: Staff & service, amenities, property conditions & facilities
When i arrived there was Noone in the lobby. I had to call someone fro. A number posted on window. Area is not great.
Stayed 1 night in Jul 2025

4/10 Poor

Kuldeep

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not family friendly

Hotel needs a major renovation. At night the area is very active and lots of shady stuff going on around the property. Not family friendly.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
This property was very old and run down. The room smelt moldy and the carpets and chair looked and smelled like they hadn't been cleaned in years. I didn't even feel safe leaving my luggage there much less staying the night. Aftet a brief walk through, I immediately returned to the front desk and asked for a refund and proceed to find another hotel.
Stayed 1 night in Jul 2025

6/10 Okay

mele

Stayed 1 night in Jul 2025

4/10 Poor

Adam, Henderson

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not like what you see in the pictures. I thought property was abandoned when I pulled up. Carpets where bunching up, lights in bathroom were burned out and toilet seat was holding on by one bracket. But staff at the front desk were nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco, Redwood City

Stayed 1 night in Jun 2025

8/10 Good

Edward

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
I like the fact that it was convenient to a lot of stores around and to SFO but I didn't like is that the outside property was like just like gold and like I don't know it needs to be upgraded
Stayed 1 night in Jun 2025

10/10 Excellent

Mayerlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jessie Marie

Stayed 2 nights in Jun 2025

8/10 Good

Mariana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

JULIE ELAINE

Stayed 1 night in Jun 2025

2/10 Terrible

Sarzo

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed in room 161 then switched to 344 due to poor bathtub water buildup by 6”. Second room had the same problem. Marijuana smell entered through bathroom vent from unit below (121). Also, upon check-in, I verified the Expedia quoted rate, staff acknowledged it’s the same. But the paperwork I signed showed “0”. I was told the rate will appear on receipt after checkout. During checkout another staff Florence couldn’t provide me with an itemized receipt. It showed “0.00”. He struggled for 20 minutes. I asked the manager Karen to contact me. After 4 hours I was contacted via email and a phone call. The taxes on receipt was much higher. She informed me to contact Expedia! She claimed she had no knowledge of my complaints about rooms, as her staff didn’t inform her or recorded it! An awful experience…
Stayed 1 night in Jun 2025

4/10 Poor

Stephen

Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Stayed 2 nights in Jun 2025

2/10 Terrible

Danita

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid This Place at All Costs! Listen… this place is not it. As soon as we pulled into the parking lot and drove past some of the rooms, we instantly got that creepy, horror-movie vibe—you know, the kind where you scream at the screen, “Why would they even stay there?!” That’s exactly how we felt. My daughters were terrified to even get out of the car. The pictures on Expedia? I don’t know where those came from, but they definitely weren’t taken here. Nothing about this place matched what was advertised. I would have never booked this dump if the photos had been honest. Looking back, I should’ve trusted my gut when I got an email before check-in saying none of the amenities were available. That was the red flag I ignored. Believe me, I will absolutely be disputing this charge with my credit card company. This place needs to be removed from all booking sites. It’s unsafe, misleading, and disgusting. Stay far, far away.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Anthony

Disliked: Property conditions & facilities
The hotel was room was very small. The heater didn’t work as well. The area around the hotel was ok. The hotel looked very old. The ice machines didn’t not work either. In all not the best experience. I wouldn’t start
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was up to par except horrible lighting in the room and no hot water
Stayed 5 nights in Jun 2025

2/10 Terrible

Jaiden

Stayed 1 night in Jun 2025

4/10 Poor

Anshul

Traveled with family and small children
Disliked: Property conditions & facilities
Free parking but it was a motel setup not a hotel - wrong description
Stayed 1 night in Jun 2025

2/10 Terrible

Bash

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. So Dirty, spider webs everywhere, no hot water. No microwave. Bad customer service.
Stayed 1 night in Jun 2025

6/10 Okay

Bruce

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service

No hot water

I wanted to like this hotel. Our room was cute and the beds were comfortable - but there was no hot water, apparently in the whole hotel! There is a room deposit that isn't returned when your stay is over but supposedly ,5 days after you leave. The floor rug had countless bumps and lumps. One of the bath towels had grease all over it.We only stayed 1 night - you can live with anything for a night, but I won't stay here again.
Stayed 1 night in Jun 2025

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