quiet place
Close to sfo
It was convenient
I love the suite style, full-size refrigerator, and kitchenette.
rooms smelled old and was small.
Nice to have your own refrigerator and kitchenette
my wife and i stayed 8 consecutive nights, our room was not cleaned once, no changed sheets. the room was out dated. the carpet and curtains had stains, there was trash under the couch in our room when we arrived, and the fridge and freezer were not wiped out. i understand with the current global crisis going on that a lot of things are different now, but our stay was very disappointing! breakfast was horrible.
Not as modern. Need to upgrade some areas and rooms
They have stove,dish washer,toaster,full size fridge and utensils.
Bad customer service... we were moved multiple times... room smell like marijuana and dead bugs on the coffee table.
Great location and enjoyed the free breakfast and evening social. Nice 2BR 2 BA suite great for family of 5. Would have been nice if it had a better pool and a hot tub.
The staff was rude upon check in. The woman started arguing with us since Orbitz booked our room in 2 installments. And from there she proceeded to be rude about everything. My husband Came down later and he overheard her complaining to her manager about our Orbitz booking! She really did the minimum to accommodate us. Then the room was cramped. Can barely open the dishwasher and fridge. Nothing much to cook with. Bathroom has no heater/vent when bathing. They put us in a room with noisy trains passing by. so bring white noise if you want to sleep. The pool is tiny and they don’t keep resources Stocked up. The only nice staff was a guy name Fred during breakfast ( food is the cheapest and not tasty) but this guy is nice and accommodating ( and the cleaning guy). The one gem in this junky hotel. But the woman that first checked us in ought to go get a job behind a desk and not in customer service.
Air conditioner was broken in our room on a very warm night. Contacted the front desk and was told “no maintenance people available at night”. Told front desk at check out and was promised that they would comp the room through Orbitz. THEY NEVER DIDi!
It was very clean. Staff overall were friendly. Free breakfast and evening dinner service are amazing! The con to this place was how long it took them to bring a working baby crib to our room. We waited for an hour while our baby was screaming to go to bed the whole time. The first one they brought was broken and we had to threaten to leave and chase down the staff for the second one. That part was a nightmare.
The front desk people were not really nice! I don’t think that I will come back!
The only good thing about this hotel is location, very convenient........other than that, they didn’t bother to clean our rooms, some staff didn’t even speak English. Rooms look run down, need update with new furnitures, sheets & carpets
Located within a 5-minute walk of San Francisco Bay, Homewood Suites by Hilton San Francisco Airport North is within a few miles (5 km) of South San Francisco Convention Center. This 177-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and a gym.
Free on-the-go breakfast is served on weekdays from 5:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.
Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Kitchenettes, sofa beds, and sitting areas are also standard.
Guests staying at Homewood Suites by Hilton San Francisco Airport North enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 15.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
quiet place
Close to sfo
It was convenient
I love the suite style, full-size refrigerator, and kitchenette.
rooms smelled old and was small.
Nice to have your own refrigerator and kitchenette
my wife and i stayed 8 consecutive nights, our room was not cleaned once, no changed sheets. the room was out dated. the carpet and curtains had stains, there was trash under the couch in our room when we arrived, and the fridge and freezer were not wiped out. i understand with the current global crisis going on that a lot of things are different now, but our stay was very disappointing! breakfast was horrible.
Not as modern. Need to upgrade some areas and rooms
Thank you for taking your valuable time to submit a review for our hotel. We hope to have the opportunity of welcoming you back in the future.
We sincerely appreciate your honest feedback and we're very sorry we fell below expectations. I am sorry that it was not properly communicated to you when you checked into the hotel that our housekeeping service is only available upon request during the current situation. We hope to have the opportunity of welcoming you back in the future.