terrible shower
They couldn't find the record of our reservation. Their shuttle bus was inconvenient to find at airport.
Great
The room was very comfortable with an excellent view of the bay. The free breakfast was good, a lot of variety. Nice path to walk and watch the planes land.
Great
No hot water for shower,,, staff said run water for five minutes (I did for 10 minutes still no hot water— waste water)
We were hoping for a better view
Hampton Inn always has a friendly staff. Checking in is a breeze.
Note, shuttle service is not available between 930 am and 530 pm
Easy to get to from BART
Giving a mediocre review because of the hotel's airport shuttle, not the hotel itself. Don't know if this is Orbitz's fault or the property's fault, but the Orbitz listing shows "airport shuttle" as one of this hotel's amenities. Yes it does have an airport shuttle -- which runs only once per 45 minutes and only from 6am to 9am, and later from 5PM to sometime during the evening. If you arrive at the airport at 3 pm like we did, you are out of luck. Or you can pay $26 for an Uber each way to take you 1.4 miles to the hotel. The limitations on the shuttle are not stated in the Orbitz listing. Shuttle service, along with included breakfast, were THE two main factors why we chose this hotel. The hotel itself and the breakfast were great, only the shuttle service has issues so beware of that if you plan to stay here.
Was close to airport and walking distance to a few restaurants. Breakfast variety was pretty good. Eggs,waffles,biscuits as well as fruit and cereal.
Nice place to stay when traveling through SFO. We used it to stay to catch our flight the next morning. We dined at the New England Lobster which is very walkable. No reservation required. They have a happy hour. The bus that they provide to the terminals stops at a couple more hotels so be sure to take the earliest one you can get.
Sticker on bathroom mirror stated daily housekeeping. Did not get service on day 2 and front desk said we had to ask for it. A big surprise since nobody told us that at checkin.
Me and my husband really liked a breakfast. It was one of the best breakfasts we had in a while -other hotels have lame cereal and a juice. Here it was a lot to choose from. Rooms are clean and renowated. Mattress in our room was awesome-I woke up like a brand new person. I really like this hotel and we will book ot again if we are ever back in SF.
Love the free breakfast and room
I only spent one night here for the privilege of the shuttle bus. Overall it was a good stay. Just Need to check the shuttle schedules before booking if you will depend on it to the airport. The morning schedule was up to 9:15am and my flight was at 1:00pm. It would not run until 5:15pm in the afternoon.
Located within a 5-minute walk of Bayfront Park, Hampton Inn & Suites San Francisco-Burlingame-Airport South is within 2 miles (3 km) of GoKart Racer. This 78-room, 3-star hotel welcomes guests with free breakfast, a marina, and free in-room WiFi.
Free buffet breakfast is served each morning from 6:00 AM to 9:00 AM.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Guests staying at Hampton Inn & Suites San Francisco-Burlingame-Airport South enjoy access to a marina, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
terrible shower
We are sorry that your experience didn’t quite match your expectations during your stay with us. Thank you for your feedback!”
They couldn't find the record of our reservation. Their shuttle bus was inconvenient to find at airport.
Great
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Hampton Inn. We hope you’ll visit us again soon.
The room was very comfortable with an excellent view of the bay. The free breakfast was good, a lot of variety. Nice path to walk and watch the planes land.
Thank you for taking the time to share your experience with us. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. I will share your feedback with our team in an attempt to improve our hotel policies and serve our guests even better.
Great
Thank you for choosing to stay with us, and I’m glad to hear that your stay with us was a memorable one. We look forward to welcoming you back to the hotel in the near future.
No hot water for shower,,, staff said run water for five minutes (I did for 10 minutes still no hot water— waste water)
Thank you for taking the time to provide valuable feedback about our service. We apologize that your experience was less than ideal, and we hope you ‘ll give us another chance to prove ourselves. We look forward to welcoming you back to the hotel in the near future.
We were hoping for a better view
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Hampton Inn, is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.
Hampton Inn always has a friendly staff. Checking in is a breeze.
Thank you for sharing a review of your recent experience. Our team here at Hampton Inn, is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We take great pride in the service that our hotel provides, and We are always looking for ways to improve those services, and to provide an outstanding guest experience. We would love to make things right if you give us another chance. We look forward to welcoming you back to the hotel in the near future.