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Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Reception
Free daily buffet breakfast
Exterior
Exterior
A hotel room with a kitchenette, a bed, a sofa, and a desk.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
102 Spencer Lane, San Antonio, TX, 78201
  • Place, Wonderland of the Americas Mall
    ‪2 min drive‬
  • Place, River Walk
    ‪9 min drive‬
  • Place, Henry B. González Convention Center
    ‪11 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

A hotel room with a large bed, a desk with a chair, a standing lamp, and a window with blinds.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub) | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(35 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a blue sofa, a desk, a television, and a wardrobe.

Suite, 2 Queen Beds

8.0 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a television, a chair, and a large window.

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

San Antonio

Located within a mile (2 km) of Methodist Hospital Texsan, Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG is within 2 miles (3 km) of Wonderland of the Americas Mall. This 80-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Wonderland of the Americas Mall - 2 min drive - 1.9 miles
  • River Walk - 9 min drive - 6.8 miles
  • Henry B. González Convention Center - 11 min drive - 7.7 miles
  • Six Flags Fiesta Texas - 14 min drive - 12.9 miles
  • Lackland Air Force Base - 15 min drive - 15.1 miles

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Taquitos West Avenue - ‬16 min walk
  • ‪El Pollo Loco - ‬12 min walk
  • ‪Bill Miller Bar-B-Q - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG

Guests of Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
8.4 out of 10, Very Good, 3,453 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area by IHG

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG on Jul 12, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

This hotel is located in San Antonio, close to San Antonio Zoo and Aquarium, San Antonio River, and Alamo. You'll also find Japanese Tea Gardens and Wonderland of the Americas Mall within a short drive.

Will I be able to park at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG feature a casino?

No, Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and a free daily breakfast.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG serves free buffet breakfast each morning from its snack bar.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG though service animals are welcome.

Does Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

The closest major airport to Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG is San Antonio International Airport (SAT), which is 7.6 mi away (15 minutes by car).

Can I book a room with a balcony at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG?

No, there aren't any guestrooms at Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG that offer a balcony.

Holiday Inn Express & Suites San Antonio NW - Medical Area by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 372 out of 1007 reviews
Rating 8 - Good. 232 out of 1007 reviews
Rating 6 - Okay. 160 out of 1007 reviews
Rating 4 - Poor. 112 out of 1007 reviews
Rating 2 - Terrible. 131 out of 1007 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect. The staff was friendly and the breakfast was great. Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Arath

Liked: Cleanliness, property conditions & facilities
Very satisfied with my stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Breakfast could have been a little better, but overall good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
For the price Very clean. Breakfast was very good. Staff very friendly.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Renee Maurice Aguilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location staff was great!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok, breakfast attend not too friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/c work good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Héctor Daniel Ibarra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast. Clean.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Timothy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is definitely not a normal holiday inn Express it looks like a lower class hotel that was branded as a Holiday Inn express. It is definitely not a hotel I would recommend
The majority of the TV channels or audio only with no video
Instead of tearing this Iraq which probably has mold in it. They just spray paint it over it
This is in the breakfast area the booth is nasty
Juice machine is out of order and they have no snacks that you can purchase on site
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean ! Love that check out is at noon
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

guadalupe

Disliked: Cleanliness, property conditions & facilities
Not a good place at all.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alejandra A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Clint

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Room was clean and very spacious.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Juan Jenaro

Liked: Cleanliness, amenities, property conditions & facilities
The room and breakfast was just as expected, great! Will definitely be returning.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good, clean room, easy to get to
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Eva

Liked: Amenities
Disliked: Property conditions & facilities
Staff were very nice, update the inside.
Stayed 4 nights in Nov 2025
Verified

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty and lots of mold
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was good will stay again
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location, the staff professional, helpful and knowledgeable also well friendly.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

blaine

Disliked: Property conditions & facilities
very well worn hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Marquitos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service,clean and quiet .Easy access to I-10. Enjoyed my stay.
Stayed 3 nights in Sep 2025