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  • Free buffet breakfast
  • Free WiFi and wired Int...
  • Free parking
  • Outdoor pool

Recent guest reviews

I’m a local resident so I needed to getaway from my hectic life. This isn’t my first time staying at this particular establishment but the new management really trying to make it better for everyone. If your local resident and wanting to stay at this hotel I would like to give a warning that there is a $250 incidental Charge because this was due to the new management that took over this hotel. apparently the previous management didn’t do a good job running the hotel and the new management just wants to make sure it’s running properly and then it has respect. In terms of my room my room was very comforting and relaxing. The staff was wonderful and they really seem to care. I would recommend this hotel to anyone despite my warning.

1st room we were given had a smell of smoke, dinginess and urine. We requested a new room, staff was awesome, apologized and placed us in a different room with no problems. We didn't turn on the tv until we returned to the room, but discovered the remote didn't work. We called the front desk to let them know, luckily we really didn't watch tv. But next wl morning when I went to use the hair dryer, that also didn't work, so I ended up leaving the hotel with damp hair... I was very disappointed with this location

I stayed there for two nights and overall my stay was impeccable. My only complaint was the Wi-Fi not able to be working but other than that my stay was a complete dream.

The hotel staff was supportive but Manager was not accessible for complaints.

it was a nice hotel nice location clean rooms comfortable bedding overall I would stay here again

I went to San Antonio with my family o visit UTSA and I cannot think of a better hotel to stay in. it was comfortable, had a great breakfast, and my room was AMAZINGLY CLEEN

The hotel was nice. The location was great - sitting right on I-10 and not too far from I-410. We were on the 4th floor and it smelled of smoke by the elevator. The air conditioner was really loud, especially at night when trying to sleep. The housekeeping did not clean well. The breakfast was ok. Will probably upgrade to another hotel next time we stay.

The room was clean and quiet, even though it was on the first floor near an exit way. The pool though was a disappointment as it was much smaller than it appears in the photos. It was close to the highway and airport but remote from anything to do. Overall a pleasant stay.

Perfect Hotel for shopping activities near for malls and exit to San Marcos

You can save some money staying here as long as you don't mind being about 10 minutes from the River walk. Overall its a nice hotel. Very typical.

All in all Ok.....good location to all activities.....good breakfast

Nothing to rave about but I think it's a good overall value. They have a full breakfast buffet although somewhat lacking in the taste department. Staff was pleasant.

Nice and clean, staff not as helpful as I would have wished....overall experience was fine. Stayed.during holiday week... glad it wasn't as crowded as expected...

My husband and I went to celebrate our aniversery. I was not impressed with the location of the hotel, the watered down mango juice or the big hole in the bathroom door. While the staff was pleasant, the hotel itself could use some improvements. It was not my usual experience at this particular chain. There were several families there that accounted for all the noise and jumping up and down from the floor above through out the night. It was a disappointing stay.

Staff was great, love the hotel much better that other hotels I recommend anyone to stay in this hotel next time I go to San Antonio I will stay in this hotel

we thought check in was at 1, and they explained to us it was at 3, our room was ready so they let us check in and we didn't have to wait, the staff was wonderful very welcoming and the room was very clean, breakfast was good and didn't have to wait for refill it was always full, its also in a great location with local Walmart and great restaurants. completely recommend this hotel

Spencer Lane San Antonio TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Holiday Inn Express & Suites San Antonio NW - Medical Area places you within 2 miles (3 km) of Wonderland of the Americas Mall and Woodlawn Theater. This 80-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Holiday Inn Express & Suites San Antonio NW - Medical Area enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Executive Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

King 1 | Sleeps 2

Standard Room

King 1 | Queen 1 | Sleeps 2

Guest reviews for Holiday Inn Express & Suites San Antonio NW - Medical Area

Everyone (9) Couples (11) Business (2) Family (6) Other (2)
2
Everyone

By on Jul 13, 2019

Review comment responded on Jul 16, 2019

We hope to meet your needs on your next visit. We strive to deliver the service all guests expect. Thank you for your feedback.

5
Everyone

By on Jun 22, 2019

Review comment responded on Jul 9, 2019

Thank you for taking the time to tell us about your experience at Holiday Inn Express SAN ANTONIO NW-. We hope that you will give us the opportunity to serve you again in the future.

4
Everyone

By on Dec 27, 2018

Review comment responded on Dec 27, 2018

Hello Anonymous, I thank you for your rating of our property. I thank you for being our guest. Have a wonderful day! /sr

5
Everyone

By on Nov 9, 2018

Review comment responded on Nov 9, 2018

Good Morning Anonymous, I thank you for your rating of our property. I thank you for being our guest. /sr

4
Everyone

I’m a local resident so I needed to getaway from my hectic life. This isn’t my first time staying at this particular establishment but the new management really trying to make it better for everyone. If your local resident and wanting to stay at this hotel I would like to give a warning that there is a $250 incidental Charge because this was due to the new management that took over this hotel. apparently the previous management didn’t do a good job running the hotel and the new management just wants to make sure it’s running properly and then it has respect. In terms of my room my room was very comforting and relaxing. The staff was wonderful and they really seem to care. I would recommend this hotel to anyone despite my warning.

By , from San Antonio, Tx on Sep 23, 2018

Review comment responded on Sep 24, 2018

Good Morning Albert, I thank you for your review of our property. I thank you for being our guest. Have a wonderful day! /sr

2

just a one day get away

Everyone

1st room we were given had a smell of smoke, dinginess and urine. We requested a new room, staff was awesome, apologized and placed us in a different room with no problems. We didn't turn on the tv until we returned to the room, but discovered the remote didn't work. We called the front desk to let them know, luckily we really didn't watch tv. But next wl morning when I went to use the hair dryer, that also didn't work, so I ended up leaving the hotel with damp hair... I was very disappointed with this location

By on Sep 18, 2017

Review comment responded on Nov 5, 2017

Thank your for your review! I apologize for all that you experienced and I will make sure that everything is fixed.

4

nice hotel but wifi wasn't working

Everyone

I stayed there for two nights and overall my stay was impeccable. My only complaint was the Wi-Fi not able to be working but other than that my stay was a complete dream.

By , from austin, tx on Feb 25, 2017

1

it smells awful in hotel rooms.

Everyone

The hotel staff was supportive but Manager was not accessible for complaints.

By on Mar 29, 2016

Review comment responded on Mar 31, 2016

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Joshua H Front Office Manager

5

great stay

Singles

it was a nice hotel nice location clean rooms comfortable bedding overall I would stay here again

By on Jan 7, 2015

4

collage visit

Families

I went to San Antonio with my family o visit UTSA and I cannot think of a better hotel to stay in. it was comfortable, had a great breakfast, and my room was AMAZINGLY CLEEN

By on Apr 29, 2014

Holiday Inn Express & Suites San Antonio NW - Medical Area

102 Spencer Lane, San Antonio, TX 78201
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