Decent enough property. The check in experience was not good at all. It felt like the staff was inconvenienced we were there.
The location is perfect!
I booked through orbitz a 2 Queen size bed. Upon checking in I was told it’s sold out and I got a room with king size bed and sofa bed. I was told by the desk clerk that orbitz will always show it as available even if it’s not just to get a sell. That’s really disappointing to know since I book all my travels through orbitz. It’s something for me to note on my next booking. Besides not getting the room that we want, we noticed and sofa bed dirty. There were crumbs on the sheets and yellow stain. Had to call housekeeping who came and just brought linens which we changed and not them. The hotel did give us free parking. I guess that’s one good thing about it. I will still choose Marriot hotels because their beds are comfortable.
The friendliness of your staff was remarkable. They genuinely seemed happy to be there and to help. Very pleasant!
Oh it was just awful! There is a train that sound around 11 p.m. , 1.pm., 3 p.m. 4p.m. and 6 p.m. My husband did not wake but i was up all night! I was so dissappointed. I had saved and looked forward to this trip to see my kids at Cal Baptist University in Riverside Family Weekend for two months! This is absolutely not right and should be disclosed there are TRAINS :(((( . THEN TO MAKE it absolutely worse. They changed our room to the other side of the building and gues what at 6 a.m. Sunday mornign a HUGE LOUD Marathon race began at the base of our window. yes we were on the 12 story but megaphones and loudspeakers reverberate as well as lond rap music. I actually cried tears of sadness because even though i put my swim earplugs in , there was really no way to block it. So I spent $450 dollars on the saddest experience at the Marriot. Oh yeah and so Friday night there was Marijuana smoke in the elevator that was pretty bad too. I am a tutor at a Liberty Elementary school and kids have come to school who live the apartments stoned from second hand week smoke. It just couldn't have been more sad. We have stayed with Marriot so many times over the years and you always have been so great and trustworthy. I hope you will address these terrible issues.
It was very clean and even though it is under construction, the staff was great!
We have used this hotel for business travel for our employees and have been very happy. Hotel is clean and staff is accommodating.
We were able to check in early, which was great! The only issue we had was two children (parents were there) running around and jumping in the pool. Perhaps hotel staff could monitor situations like that.
I stayed at Room 819. The air condition was so loud that I was woken several times. Well, actually the whole story is that it was very loud so I got up and turned it off. But it was 104F at the day time, so the room was getting hot later. My wife woke me up and asked me to turn the air condition back on. but then I couldn't sleep because it was too loud. I waited for some time and made sure my wife was asleep, then I sneakily turned it off so I could get some sleep. And of course, my wife woke me up again later and the story went on several times....
Hotel was very clean and the location was great! Will return...
Really nice hotel and walking distance to Fox Performing Arts center! Would stay here again.
Front desk staff was rude. They female desk service was rude.
I was upgraded for free because they were full, and loved it.....even without getting that room, the hotel was really nice, and the staff was really helpful. I would stay there again.
I found the hotel to be very clean and well kept. The room was comfortable and clean. The hotel is close to shops and restaurants. I was not disappointed but they won't let me change my nickname.
Nice decor, apparent renovation to the downtown mainstay hotel. People were extremely nice and helpful.
The two double beds were very small . We reserved room online and thought our room came with a spa bath tub . It turns out , those rooms were $50.00 more a night . We also thought our room came with continental breakfast , it didn't . Again , I think that was for the more expensive rooms . Also online we weren't told we'd have to pay for parking . All in all we could have gotten the same kind of room elsewhere with bigger beds and free continental breakfast .
Located in Downtown Riverside, Marriott Riverside at the Convention Center is adjacent to Riverside Convention Center and within a 5-minute walk of other popular sights like Fox Performing Arts Center. This 292-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a gym. Centrally located in Riverside, the hotel is connected to the convention center, and a short walk from Fox Entertainment Plaza and Riverside Metropolitan Museum.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
Guests can expect to find WiFi and 55-inch Smart TVs with satellite channels and Netflix. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.
At Marriott Riverside at the Convention Center, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 25.00 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.
Decent enough property. The check in experience was not good at all. It felt like the staff was inconvenienced we were there.
The location is perfect!
Dear Valued Guest, It is fantastic to hear that our convenient location was perfect for your needs! Thank you for the excellent review, and we hope you will come back to see us again at Marriott Riverside at the Convention Center. Sincerely, George Moraila Guest Service Manager
I booked through orbitz a 2 Queen size bed. Upon checking in I was told it’s sold out and I got a room with king size bed and sofa bed. I was told by the desk clerk that orbitz will always show it as available even if it’s not just to get a sell. That’s really disappointing to know since I book all my travels through orbitz. It’s something for me to note on my next booking. Besides not getting the room that we want, we noticed and sofa bed dirty. There were crumbs on the sheets and yellow stain. Had to call housekeeping who came and just brought linens which we changed and not them. The hotel did give us free parking. I guess that’s one good thing about it. I will still choose Marriot hotels because their beds are comfortable.
Dear Valued Guest, We greatly appreciate your feedback. Reservations made through third-party sites don't always sync with our system correctly, and we cannot guarantee your preferred room will be available upon arrival. We will always do our best to accommodate our guests, however, and we ask that you let us know about any issues right away. We would love nothing more than to welcome you back for an overall exceptional stay the next time you're in town. Sincerely, George Moraila Guest Service Manager
The friendliness of your staff was remarkable. They genuinely seemed happy to be there and to help. Very pleasant!
Dear Valued Guest, Thank you for sharing your positive comments regarding your stay at Marriott Riverside at the Convention Center. Our staff prides themselves on being helpful and welcoming to all guests, and we are pleased that you took note of this during your visit! We appreciate you taking the time to share these kind words and we hope to see you again soon! Sincerely, George Moraila Guest Service Manager
Dear Anonymous, We thank you for your 5 of 5 rating. We're delighted that you enjoyed your stay with us. We thank you for your feedback and we look forward in welcoming you back when your travels bring you back to Riverside. Warm Regards, George Moraila Front Office Manager Marriott Riverside
Oh it was just awful! There is a train that sound around 11 p.m. , 1.pm., 3 p.m. 4p.m. and 6 p.m. My husband did not wake but i was up all night! I was so dissappointed. I had saved and looked forward to this trip to see my kids at Cal Baptist University in Riverside Family Weekend for two months! This is absolutely not right and should be disclosed there are TRAINS :(((( . THEN TO MAKE it absolutely worse. They changed our room to the other side of the building and gues what at 6 a.m. Sunday mornign a HUGE LOUD Marathon race began at the base of our window. yes we were on the 12 story but megaphones and loudspeakers reverberate as well as lond rap music. I actually cried tears of sadness because even though i put my swim earplugs in , there was really no way to block it. So I spent $450 dollars on the saddest experience at the Marriot. Oh yeah and so Friday night there was Marijuana smoke in the elevator that was pretty bad too. I am a tutor at a Liberty Elementary school and kids have come to school who live the apartments stoned from second hand week smoke. It just couldn't have been more sad. We have stayed with Marriot so many times over the years and you always have been so great and trustworthy. I hope you will address these terrible issues.
Dear Anonymous, Thank you for your feedback. We are disappointed to hear about the experience you encountered while staying with us. Rest assure that your comments have been shared with our executive team to investigate and address. Once again, thank you for your feedback. We hope you will consider staying with us in the future and allowing us to restore your faith in our hotel. All the best, George Moraila Front Office Manager Marriott Riverside
It was very clean and even though it is under construction, the staff was great!
Dear Anonymous, We thank you for your 5 out of 5 rating. Our staff works hard to make memorable impressions on all of our guest like yourself. Once again, we thank you for your rating and we look forward in welcoming you back when your travels bring you back to Riverside. All the best, George Moraila Front Office Manager Marriott Riverside
Dear Anonymous, Thank you for your 5 of 5 rating. We are delighted to see that you enjoyed your stay with us. Once again, thank you for your rating and we look forward in welcoming you back when your travels bring you back to Riverside. All the best, George Moraila Front Office Manager Marriott Riverside
Dear Valued Guest, Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any disappointment with the service you received. We'll look into your comments further, and we hope you'll consider staying with us again the next time you're in town. Sincerely, Per Nilsson General Manager