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Tropical Princess Beach Resort & Spa - All Inclusive

3.0 out of 5.0

Recent guest reviews

We loved the place. Amazing hotel. The lobby is clean and with an amazing view and amenities. It has a bar and guest services. The walk to the hotel is beyond amazing. There is flora and fauna on both sides. It's like walking through the jungle. You don't have to walk, there is a shuttle that runs every 5min. Staff is very friendly and welcoming. They do an amazing job to please everybody. The entertainers are the best part. They always go above and beyond to make everybody happy and engage all guests in various activities. We loved them. The room was clean but was old. Needed some repairs. Food was plentiful and with a good variety. When you go to buy things always negotiate aggressively. Never settle for full price. If a bottle of Mamajuana is sold for 12$, the most you should pay is 7. We bought a dress with an asking price of 27 for 15 with a small present. Every price is negotiable.

Very difficult to make dinner reservation at the specialty places. Air conditioning in room did not work and signage needs to be in English/Spanish not just in French and some other language they have it in

Definitely I'll come back next year! All the stuff is friendly and they are always happy to help, all food are delicious, rooms are clean.

needs serious upgrade. rooms totally old and no maintenance at all

My experience at the resort was wonderful. Staff was friendly, location of my room was great, loved the option of many pools as well as the beach. Dislike having to call housekeeping daily for towels and wash clothes.

I hated the bed and their pillows. I had bad neck and back pain all day. The mattress are hard as a rock. The rooms need to be updated. The doors won't close make the balcony door won't open all the way. The staff was nice they try to accommodate you but there not much they can do ... the swichted my room but it was same terrible experience. We decided to just deal with it and next time spend more money and pick a better hotel.

The manglar makes the hotel smells bad horrible it looks nice and fancy but is not I would give it a 2 1/2 out of 5

The hotel staff stole $100 from my room the manager deny my money back hotel does not have camera so if something happen to u ur pretty much on ur own

The staff was ok, the room was in bad shape! I saw mold and the walls where not clean. Outside when it rained it smelled like sewage! The food was average, in the snake bar they never changed the food so always the same thing.

The staff was unable to fix the AC that was not working.

Tropical princess beach resort and spa everything good views, beach, food, drinks, animation but the rooms needs improvement, new decoration , tvs, bathroom , new sheets and queen size beds

This was my third time at this hotel & I had a pleasant time. The staff is very nice and try their best to accommodate you & resolve any issues that you might have. I always eat at the buffet & there is a great variety of foods, there is always something to eat for everyone, therefore, I don't understand when some people complain & say the food at the buffet is terrible. I cannot speak for the other restaurants at night, because I haven't tried any. The entertainment staff is great, they have different activities during the day for all ages, the night shows are nice as well. Overall, the hotel needs some rooms' repairs, but as I said, the employees work very hard to address & resolve any issues. It's a decent hotel/ good deal for the price you pay. I had a great time there and I'll definitely go back next year. A big THANK YOU to Mr. Conejo at the buffet & Ms. Desirée for their excellent customer service skills, they really care about making every tourist feel welcome!

The hotel was great. The people in charge of the restaurants is great, very kind people and they are always smiling. The food was great.

Experience was unpleasant immediately after walking to the lobby to check in. If you have a pale complexion and don't speak Spanish you are basically ignored. Guests that arrived well after us were checked in within minutes. It took over 45 minutes for my family to get checked in. And that was only after I had to almost make a scene. The rooms are very run down and outdated. The wood furniture was beat up and the TV didn't work at all. Satellite TV? NO TV! The sinks were backing up and the bathrooms smelled like sewage. If you like hot showers you're out of luck. Cold is the only temperature they offer. The shower tiles had mold buildup and the corner stripping was hanging off. The bed sheets were tattered and had holes in them. The blankets were old wool material that I've seen farmers use to cover their horses with. I'm a very basic person and by no means a snob. But I've been at Motel 6s that were cleaner. If I'm going to pay for resort I'm expecting resort quality. Luckily I booked the entire week of excursions so I only stayed at the resort to eat and sleep. Unfortunately I didn't sleep much because even though this classified as a family resort you had loud obnoxious drunkards partying till the sun came up. At least the food was decent. Do yourself a favor. Spend the extra $ and book somewhere else. Your family will thank you for it.

Room was old looking, bed sheets blah but cleaning person did provide better sheets after I left her a note not front staff...employees for the most part were great...food sucked though especially when it came to themed and not too many choices when u didn't like something...boring for kids, fun for singles...animation group interacted well...

This hotel does not provide you with wash clothes nor towels, there's no Wifi at the hotel other than the front entrance and that's every so often if it works. They don't greet you, no out water to bathe. The food was horrible, I ate fruits to survive. It was either over or under cooked. They served French fries and Frank's for lunch every day, not good for a healthy eater. The drinks taste like pure syrup, no buzz at all. The fitness center is very small with no updated machines. I will never go back!!!! N

The hotel is clean. Average service and food and beverage. We had 3 rooms, some good some rundown. Had problems with air conditions. The hotel was not able to move us. They claimed sold-out. But in essence a good value stay..

It was a great vacation except for getting sick since you cannot drink the water. The water in your hotel room is not Potable. Great staff and the food was pretty good. I would return to this location.

Great vacation. .some staff can be a hit and miss but overall everything was great

The property is beautiful. The food and the staff are average. The rooms are terrible and so out dated.

Playas De Bavaro Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free parking
  • Onsite dining
  • Spa

Tropical Princess Beach Resort & Spa - All Inclusive places you within a short walk of Catalonia Caribe Golf Club and within a mile (2 km) of Dolphin Explorer. This 310-room, 3-star resort has 2 outdoor pools along with a full-service spa and a casino. Bavaro Lagoon is also 1.6 mi (2.5 km) from the resort, which is on the beach.


Dining

Free buffet breakfast is served each morning from 6 AM to 11 AM. There are multiple options for onsite dining with 3 restaurants, including Higuero, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Rodizzio with its pool views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 310 air-conditioned rooms provide free minibar items, balconies, and free bottled water. Guests can expect to find WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Ceiling fans and phones are other standard amenities.


Property features

Tropical Princess Beach Resort & Spa - All Inclusive features a full-service spa, 2 outdoor pools, and a casino. There's free parking and a free casino shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a fitness center.

Room options

Family Room

Full 2 | Full 1 | Sleeps 6

Family Room (Super Saver)

King 1 | Twin 2 | Sleeps 6

Superior (Super Saver)

King 1 | Twin 2 | Sleeps 4

Guest reviews for Tropical Princess Beach Resort & Spa - All Inclusive

Everyone (15) Couples (17) Family (17) Other (11) Friends (3)
5

amazing visit to dr

Everyone

We loved the place. Amazing hotel. The lobby is clean and with an amazing view and amenities. It has a bar and guest services. The walk to the hotel is beyond amazing. There is flora and fauna on both sides. It's like walking through the jungle. You don't have to walk, there is a shuttle that runs every 5min. Staff is very friendly and welcoming. They do an amazing job to please everybody. The entertainers are the best part. They always go above and beyond to make everybody happy and engage all guests in various activities. We loved them. The room was clean but was old. Needed some repairs. Food was plentiful and with a good variety. When you go to buy things always negotiate aggressively. Never settle for full price. If a bottle of Mamajuana is sold for 12$, the most you should pay is 7. We bought a dress with an asking price of 27 for 15 with a small present. Every price is negotiable.

By , from Detroit, Mi on Dec 28, 2017

Review comment responded on Dec 29, 2017

Dear Georgi. Thank you for dedicate part of your time to post a review of your trip at Tropical Princess. We are glad that you choose our hotel as your tourist destination and for all the compliments regarding our hotel facilities. At the same time we do apologize for any possible inconvenience you might have experienced while you were staying with us. We hope to have another opportunity to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal General Manager Tropical Princess.

4

wonderful beach area and great outdoor activities

Everyone

Very difficult to make dinner reservation at the specialty places. Air conditioning in room did not work and signage needs to be in English/Spanish not just in French and some other language they have it in

By on Dec 16, 2017

Review comment responded on Dec 18, 2017

Dear Guest. Thank you for sharing a review of your holidays at our hotel. At the same time we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Honestly, Federico Espinal General Manager Tropical Princess.

5

love it

Everyone

Definitely I'll come back next year! All the stuff is friendly and they are always happy to help, all food are delicious, rooms are clean.

By , from Portland ,oregon on Oct 9, 2017

Review comment responded on Oct 11, 2017

Dear Ale. Thank you for dedicate part of your time to post a review of your trip at our hotel. We are glad that you choose our resort as your holiday destination as well as for all the compliments regarding our hotel facilities. We hope to have another opportnity to be your host in the future. Cordial greetings, Federico Espinal General Manager Tropical Princess.

3

needs upgrade urgently

Everyone

needs serious upgrade. rooms totally old and no maintenance at all

By on Jul 24, 2017

Review comment responded on Jul 26, 2017

Dear Guest. Thank you for sharing a review of your holidays at our hotel. At the same time we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Honestly, Federico Espinal General Manager Tropical Princess.

4

close to beach, many restaurants inside hotel

Couples

My experience at the resort was wonderful. Staff was friendly, location of my room was great, loved the option of many pools as well as the beach. Dislike having to call housekeeping daily for towels and wash clothes.

By , from Washington DC on Jul 16, 2017

Review comment responded on Jul 18, 2017

Dear Kedra. Thank you for dedicate part of your time to post a review of your trip at Tropical Princess. We are glad that you choose our hotel as your tourist destination and for all the compliments regarding our hotel facilities. At the same time we do apologize for any possible inconvenience you might have experienced while you were staying with us. We hope to have another opportunity to be your host on your next trip to Dominican Republic. Sincerely, Federico Espinal General Manager Tropical Princess.

2

the beach is great but the rooms are terrible.

Everyone

I hated the bed and their pillows. I had bad neck and back pain all day. The mattress are hard as a rock. The rooms need to be updated. The doors won't close make the balcony door won't open all the way. The staff was nice they try to accommodate you but there not much they can do ... the swichted my room but it was same terrible experience. We decided to just deal with it and next time spend more money and pick a better hotel.

By , from yonkers , new york on Jun 11, 2017

Review comment responded on Jun 14, 2017

Dear Besa. Thank you for sharing a review of your holidays at our hotel. At the same time we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Honestly, Federico Espinal General Manager Tropical Princess.

2

not too good experience

Everyone

The manglar makes the hotel smells bad horrible it looks nice and fancy but is not I would give it a 2 1/2 out of 5

By on Mar 21, 2017

Review comment responded on Apr 3, 2017

Dear Guest. Thank you for sharing a review of your holidays at Tropical Princess. At the same time we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Honestly, Federico Espinal General Manager Tropical Princess.

2

terrible guess services

Everyone

The hotel staff stole $100 from my room the manager deny my money back hotel does not have camera so if something happen to u ur pretty much on ur own

By , from new jersey on Mar 13, 2017

Review comment responded on Mar 15, 2017

Dear Djenane. We really appreciate the gesture of letting us know about your holiday but more about this uncommon situation that you unfortunately faced in our premises. Certainly we believe that safety and satisfaction are our top priority that is why we provide an unbeatable ambiance of quietness, peacefulness but more important of safety. However, as you may understand, the belongings outside the safety box are under your own responsibility as we, regrettably, are not able to look after of all these issues. We recommend the use of the safety deposit box inside the rooms precisely to keep valuable things under your own protection as you are responsible of making up your own code. This important recommendation is remarked upon check-in, and it is pointed out that the Hotel is not responsible for any loss outside the safety deposit box. In addition to this, we can not make any false accusations in any direction if we do not have any evidential proof. We extend our most sincere apologies for this uncommon situation but without having any evidence, we cannot assume any responsibility much less considering that your lost was outside the box and where we consider is the client itself, who has to be responsible of his personal belongings. Honestly, Federico Espinal General Manager Tropical Princess.

2

not impressed!

Everyone

The staff was ok, the room was in bad shape! I saw mold and the walls where not clean. Outside when it rained it smelled like sewage! The food was average, in the snake bar they never changed the food so always the same thing.

By , from RI on Dec 9, 2016

Review comment responded on Dec 27, 2016

Dear Rommel. Dear Pete. Thank you for sharing a review of your holidays at Tropical Princess. We appreciate you for having chosen our hotel as your holiday destination. At the same time we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Happy holidays, Federico Espinal General Manager Tropical Princess.

4
Everyone

The staff was unable to fix the AC that was not working.

By , from Chicago. IL on Sep 11, 2016

Review comment responded on Dec 27, 2016

Dear Ela. Thank you for sharing a review of your holidays at Tropical Princess. We appreciate you for having chosen our hotel as your holiday destination. At the same time we would like to extend our most sincere apologies for any possible inconvenience you might have experienced while you were staying within us. We hope to be your host on your next trip to the Caribbean. Happy holidays, Federico Espinal General Manager Tropical Princess.