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Recent guest reviews

The alcohol is really bad quality and this is dangerous for your health

nothing was unique. The property was old dirty, the towels in the rooms was extremely old, not even one drawer to place the cloths. Restaurants food where ok. But almost the same type of food in the 3 restaurants. Is no service by the pools or the beach. We request to change to the next Resort, the Caribian ,that belongs to them also. They did , but giving as a hard time after paying for 5 stars resort. But overall both resorts where the same. In addition what bather me the most was the smell in the rooms of humidity.

The pictures do not do this place justice! It was beautiful & the staff was very nice.

Kids on the beach which is ridiculous for Adult Resort. Security on the beach doesn't care about this issue. One of security stayed almost whole day next to the women with no bra and didn't stop any people with kids who is walking through property back and force.

The lobby is huge and open with a nice big fan generating plenty of breeze. Very clean and great atmosphere. Nice beach and plenty of palapas to cover everyone there. The pool is great too, but could be a little deeper. We had a honeymoon suite, and the room was very clean and quite large, with a nice sitting area and huge tub and big walk in shower for two. The view from the ground floor was ok, but probably much better one floor up. Over all the property was very clean and very well maintained.

I liked the well kept landscapes, the pool needs a better maintenance though, the pool water wasn’t constantly filtered ( if that’s the right term ).

Got extremely sick visiting this resort. Immediately had stomach cramps. Two days into my stay, I began experiencing numbness in my hands and feet as well as extreme tiredness. I was so afraid and sick, I had to book the next flight home. I have emailed the resort about 5 times and no one answers to address my concerns or offer me a refund. I have been to Punta Cana 5 times at other resorts and have never been so ill. Would not reccomend this resort. Disco is not on-site, not much night life or entertainment. There is only 1 buffet and as I stayed I had stomach pain and diarrhea right after eating. I am so dissatisfied.

It was very good and as advertised. Would return and recommend to others.

The resort was nice and the grounds were kept very nice, the food was not that great they seem to have the same choices all the time and if you wanted to go to a restaurant some of them were not open every night . The staff at the pool bar were amazing ! The beach at this resort is by far one of the best I’ve seen , there is not a lot going on during the day around the pool not a lot of activities .

arrived to a filthy room! even when i asked them to clean it they left dust all over and didn't clean the bathroom! as much as i tried calling the staff didn't clean! my fridge was broken and it took them a day to come and change it and my food went to the garbage!!! otherwise the resort, pool and beach was clean and very nice!!! the entertainment was on point and lots of fun!!!!! very happy vibes!!

It was disgusting! So disappointed, my room had bed bugs, the bathroom was not clean, the would only give you towels and hand towels to wash and dry with. If you spent money on your trip I expect to have wash cloths in my room. The water smells like bleach/old sewage water, towels linens weren’t washed still looked dirty. The food was not good, they would feed you hot dogs! The snack bar would have flies floating/ flying around the food. It was only 5 restaurants and they would close at a certain time so you will starve until 6-6;30pm to eat. The drinks are okay depending who or where you get it from. The property is too dark especially at night! 12Am its like lights are out everyone should not walk around because its not safe with no cameras around. False advertising that it’s free WiFi when it’s NOT! You only get it in the lobby! You have to pay 12-18.00 if you want it during your stay. My room smelled like a basement after I had the manager change my room due to the bed bugs in the first room. I was so over it! No good entertainment at all your better off getting a shuttle to bring you out shopping/ casino/ excursions etc while there. My advice don’t stay!!! I couldn’t wait to get home I was upset and miserable. It rain the 2out of the 4 days I was there. Besides that the staff are nice.

I absolutely enjoyed my stay at the Punta Cana Princess. Despite the language barrier at times, the staff were kind and accommodating. Luisa, Kaania and Rosa were awesome host and bartenders and made sure we had a great time during our stay. I would highly recommend this resort for couples or for a fun girls trip.

For the Prince the hotel was good. The Food was ok. Nightly entertainment was poor. The biggest problem was mosquitoes. The room and restaurant was infested. It was terrible. My girlfriend and I were constantly being bitten. All of the people there were complaining about the mosquitoes. I recommended the maids keep the doors closed when they cleaned the rooms to keep out the mosquitoes, but they ignored me.

Great resort and best of all, adults only! They have many restaurants on the adult side that you can pick from without having to make a reservation and you can also eat on the family sides restaurant (they do require reservations).

no dis likes, everybody was friendly. clean rooms. no complaints

I really enjoyed the food and the overall service from the staff. The resort was beautiful. I do wish they had more activities during the day to keep you engaged.

Playas de Bavaro Punta Cana La Altagracia

Hotel highlights

  • Close to Arena Gorda Beach
  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking

Arena Gorda Beach is within a mile (2 km) of Punta Cana Princess All Suites - Adults Only All Inclusive , and other popular attractions like Cortecito Beach are within a few miles (5 km). This 270-room, 4-star property welcomes business and leisure travelers with a full-service spa, a casino, and free breakfast.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 270 accommodations feature balconies and afford space to spread out with living rooms. Guests can expect to find WiFi and Smart TVs with cable channels. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free bottled water are also standard.


Property features

Guests of Punta Cana Princess All Suites - Adults Only All Inclusive have access to a full-service spa, a casino, and an outdoor pool. There's free parking and a free casino shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this adults-only property include a health club, a sauna, and outdoor tennis courts.

Room options

Honeymoon Suite

1 King Bed | Sleeps 2

Deluxe Suite

1 Double Bed | 2 Twin Beds | Sleeps 4

Super Saver

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Punta Cana Princess All Suites - Adults Only All Inclusive

Everyone (32) Couples (75) Family (8) Friends (20) Other (7)
4
Everyone

By on Mar 23, 2020

Review comment responded on Apr 14, 2020

Dear Guest, Thank you for rating us! Sincerely, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa

2
Everyone

The alcohol is really bad quality and this is dangerous for your health

By , from Toronto on Mar 3, 2020

Review comment responded on Apr 14, 2020

Dear AlbertoR, We would like to thank you for taking the time to share your experience while with us at Punta Cana Princess. Each criticism, compliment and recommendation will help us to improve our standards of services. On the subject of the alcohol, we are sorry to read that was not of your liking, we assure you that the alcohol we provide is certificated by the authorities, furthermore many customer drink it without any problem and their impression is satisfactory. On behalf of all the staff, I would once again like to apologize for any inconvenience. Best Regards, Julio Paulino Operation Manager

5
Everyone

By on Feb 13, 2020

Review comment responded on Feb 23, 2020

Dear Guest, Thank you for rating us! Also thank you for having chosen our resort as your destination for vacations. We hope to see you soon in our Punta Cana Princess Hotel in the near future. Cordially, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa

2
Partner Couples

nothing was unique. The property was old dirty, the towels in the rooms was extremely old, not even one drawer to place the cloths. Restaurants food where ok. But almost the same type of food in the 3 restaurants. Is no service by the pools or the beach. We request to change to the next Resort, the Caribian ,that belongs to them also. They did , but giving as a hard time after paying for 5 stars resort. But overall both resorts where the same. In addition what bather me the most was the smell in the rooms of humidity.

By on Jan 27, 2020

Review comment responded on Feb 4, 2020

Dear Guest, We would like to thank you for choosing our resort for your holidays and also for sharing your experience with us. Each criticism, compliment and recommendation will help us to improve our standards of services. We deeply regret that you couldn’t enjoy to the fullest and we hope you understand that it was never our intention to disappoint you in any way. Moreover we guarantee you that this is not the type of service most of our guests are met with. After reading your detailed review it is clear that your stay was not an usual representation of the majority of our guests and we anticipate that you will accept our apologies for any inconvenience. Once again, we appreciate the moment you took to express your thoughts about our hotel and we hope you give us a second opportunity in the future. Best Regards, Julio Paulino Operation Manager

5
Friends

The pictures do not do this place justice! It was beautiful & the staff was very nice.

By on Dec 24, 2019

Review comment responded on Jan 12, 2020

Dear Guest, It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your experience here and to know that you describe our hotel Punta Cana Princess like a great place to be. We are deeply honoured by your comments towards our hotel and our staff. Once again, thank you for airing your feedback, there is no doubt that you enjoyed your stay and so we await your next one here at Punta Cana Princess. Best Regards, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa

5
Everyone

By on Dec 11, 2019

Review comment responded on Jan 16, 2020

Dear Guest, Thank you for rating us! Sincerely, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa

3
Family

Kids on the beach which is ridiculous for Adult Resort. Security on the beach doesn't care about this issue. One of security stayed almost whole day next to the women with no bra and didn't stop any people with kids who is walking through property back and force.

By , from California on Nov 24, 2019

Review comment responded on Jan 12, 2020

Dear Alex, We would like to thank you for having taken the opportunity to share the experience you had while here at our hotel. Each criticism, compliment and recommendation will help us to improve our standards of services. Based on the comments it is self evident that you do refer to the beach, first of all we apologized if on any moment you experienced that situation which is not normal or frecuent on our beach. However it is important to inform you that all the beaches in the Dominican Republic are free to walk according to the Constitution, so it's possible that in any moment you see other customers from neighboring hotels walking around. Once again, we appreciate the moment you took to air your thoughts about our hotel and we hope these misunderstanding do not deter you in selecting Punta Cana Princess in the future. Sincerely, Julio Paulino Operation Manager

5
Friends

The lobby is huge and open with a nice big fan generating plenty of breeze. Very clean and great atmosphere. Nice beach and plenty of palapas to cover everyone there. The pool is great too, but could be a little deeper. We had a honeymoon suite, and the room was very clean and quite large, with a nice sitting area and huge tub and big walk in shower for two. The view from the ground floor was ok, but probably much better one floor up. Over all the property was very clean and very well maintained.

By on Sep 2, 2019

Review comment responded on Sep 18, 2019

Dear Guest, We are truly thrilled to read about the great time you had on your most recent stay at our Punta Cana Princess. We really appreciate your effort to post a review about our resort. It is always a joy to learn that we were able to fulfill our main principle, which is not only to satisfy but to surpass the expectations of our guests. Thank you for your positive comments about our hotel, rooms, grounds and our beach. We would sincerely like to thank you for taking the opportunity to air your thoughts about our hotel and we will be more than happy to offer you a warm welcome on your next visit to Punta Cana Princess. Cordially, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa

4
Everyone

By on Aug 5, 2019

Review comment responded on Aug 17, 2019

Dear Guest, Thank you for rating us. Sincerely, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort & Spa

3
Everyone

I liked the well kept landscapes, the pool needs a better maintenance though, the pool water wasn’t constantly filtered ( if that’s the right term ).

By on Jul 19, 2019

Review comment responded on Jul 28, 2019

Dear JLo, We would like to thank you for having taken the opportunity to share the experience you had in our resort. We really thank you for your compliments towards our landscape. In reference to your suggestions, we want to express our most sincere gratitude. We will forward your comments to the respective department to take the proper actions. Overall, we would sincerely like to thank you for taking the opportunity to air your thoughts about our hotel and we will be more than happy to offer you a warm welcome on your next visit to the Princess Hotels. Best Regards, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort and Spa

Punta Cana Princess All Suites - Adults Only All Inclusive

Playas de Bavaro, Punta Cana, La Altagracia 23000
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