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Punta Cana Princess All Suites Adults-Only All Inclusive

4.0 out of 5.0

Recent guest reviews

I stayed at the Punta Cana Princess All Suites and it was the most horrible experience ive ever had. The room and facility is very and i mean very outdated.Check in was at 3pm and 330 still no room key for me. I get to the room and the floor is still wet the couch very dirty and room was old and run down and smelled horrible couldn't breathe properly. The pool was dirty. The beach was dirty.My last day before i checked out i walked to the room to find a mice. A MICE. Horrible. Please stay away. I have bites all over my body from bugs from the room. The only good thing about this property is Jose at the bar. He was great and very informative.

There is absolutely no A/C at this resort. They charge for everything including to use the safe in the room, no WIFI in the room and no face towels in the rooms.All of the restaurants are outside in the heat.... The is the worst resort/hotel I have ever stayed in. I actually slept in my clothes afraid to touch the sheets and the room was an upgrade. I would hate to see the regular rooms.

Overall the trip was great, but made it great was the wait staff and the entertainment staff. Those are the hardworking people that took the time to get to know you and make the trip excellent. The hotel and the rooms along with the restaurants need to be updated. Rooms were nice but nothing special, the food on the buffet was lacking taste, should be spectacular for an all adults resort. We would go back but would pay the extra money and stay at a nicer resort. If you aren't looking for a large resort then this is for you, not looking for nightlife then this resort is for you. If you want party party with lots to do then stay somewhere else.

The property was beautiful and well kept. The wait staff, servers and bartenders especially were great. Everyone was nice and helpful. I'd definitely go back and recommend it to anyone.

1. expect to tip everyone if you need anything or if you want someone to talk to you. 2. expect to take a shower with cold water and the shower to overflow. 3. do not expect to make any use of the Jacuzzi, there is no hot water.. waste of extra money 4. Terrible tasting food, when the food in the buffette taste better than the "specialty restaurants" that is something to say. 5. Again, paid extra money for all this extra stuff, just not to use it because they were not working. 6. The most uncomfortable place to be, it was raining so they moved the activities to the lobby.. the so call dancers, will approche you and i felt like i was bieng interviewed, no one asked them to sit at my table, the one who did looked like she was 15 y/o and was asking very personal questions, i had to get up and leave, the ambiance, it supposed to be adult, but what kind of adults activities are you expecting, i went there with my partner to have fun, not to be harrased. the club... very funny you can call that a night club. the point is, werever you move, if you dont have that extra money to hand out to anyone who talks to you, dont go there, its a sale point, everything is for sale, they will ask you to go here or there which is very inconvenient when you trying to rest, and when you go, is just to sell you something, i was sick for most of my stay, the only good thing was the server in the snack bar, he went out his way to get me stuff to make me feel better.. besides that, had a very bad exp

Both me and my gf got sick, hotel wasn't clean, food was terrible, staff was friendly but didn't really speak English just terrible

Great vacation!!! Staff was awesome!!! I would stay again

THE PEOPLE , STAFF AND RESORT WERE WONDERFUL! BEAUTIFUL AND ROOMS VERY NICE. THE FOOD TASTED GOOD BUT MY HUSBAND WAS SICK FROM DAY 2. EVERY TIME HE ATE HE HAD TO RUN TO THE BATHROOM SO WE COULD NOT ENJOY OUR TRIP. WE DID NOT DRINK THE WATER AND WERE AFRAID TO EVEN EAT BY THE TIME WE LEFT. IT WAS VERY SAD ,

If you are a non Spanish speaking American do not go here. They prey on tourists, you will not be left alone from the moment you get off the plane to every time you leave your hotel room. You have to tell people no over and over again who want money from you. If you go off resort, good luck the country is a dump ( literally )

This vacation/honeymoon was amazing and way more than expected. The staff was so friendly and treated us like we were royalty. They were always happy and smiling and talked to everyone. The games at the pool were fun to interact in or watch. The beach was beautiful. There was quite a bit of seaweed but overall it was beautiful. The food was delicious and again the staff always went over and beyond our expectations. Highly recommend it!

Pros-- smallish intimate resort, adults only, laid back and generally pretty quiet, extremely friendly staff, easy to get to (30 min drive from the airport), beautiful grounds, lovely beach with just enough surf. Cons-- Resort is a little rundown and in need of updating. Very uncomfortable mattresses and pillows (everyone in our group of 10 had trouble sleeping). AC and hot water was temperamental. Wifi only worked in lobby and in room and you had to pay extra to have it in your room. Towels were frayed and thin from overuse. Cockroach problem in my room, mosquito problem in a friend's room, and housekeeping kept leaving the sliding door to the patio open letting all kinds of bugs and critters in the room. About half the beach chairs and all the beach beds/cabanas were falling apart and the good chairs were all taken by 8am. The pushy sales pitches were out of control. Could not get a moment's peace from all the vendors (both on beach and at pool). Even if you were successful in getting them to move along quickly, another one was right behind him ready to interrupt your day. Beach was not comfortable or relaxing as a result. Food was terrible. Staff tried very hard to be friendly and accommodating... But they ALWAYS had a hand out for a tip. Easily spent $50-100 per day just on tips. And communication was terrible-- Different staff told different people different things about what was included, what wasn't. We ended up being charged for things we were told were included. And of course they don't put anything in writing. DR is lovely and I hope to return soon. Just not to PC Princess.

The rooms spelt like mold and mildew. The front desk staff were rude and never smiled. Almost like you were a bother to them. The bar staff was the same way blatantly ignoring you as you waited for a drink.

The hotel staff was excellent- the bar tenders (especially kenia), wait staff, housekeeping, and louis! were all super friendly and helpful. The pool was huge and the beach water was clear blue- There was alot of seaweed, but it wasn't too gross because of the clear water- you could see what was touching you :). The pool and beach entertainment as well as the evening events in the lobby that the staff put on were alot of fun. It was SO NICE to be at an adult only resort! The buffet food was average- nothing special. The restaurants were decent. We took a snorkel excursion that we bought at the beach - it was basically a party boat with 30 minutes of snorkeling, where we only saw about 3 types of fish- and then they docked at a private island which really was not an island- it was a sandbar where they stopped along side other party boats. It was still alot of fun, but if you were looking to see a variety of pretty fish and snorkel more than 30 minutes- maybe try a snorkel excursion from the lobby- which would be alot more money.

My friends and I had a great trip. The resort grounds were beautiful, the staff was friendly, and the food was good. We decided to try the Fondue, Italian, and Dominican restaurants. I was not fond of the Fondue restaurant because it was small, hot, and service was slow. The others were great, especially the Dominican. Take time to visit the sister resort. They have free shuttles running but we decided to walk via the beach. It was a short walk. The beach was perfect except for the huge amounts of seaweed that would wash up. The staff was very diligent about cleaning it up. Even though there was a ton of seaweed in the water, we still swam everyday. We were pleased with the overall value for the price. It is a perfect place to visit.

Our stay was wonderful! The staff are excellent! Very happy and friendly! Food and drinks were great! I would absolutely recommend this hotel to family and friends. I definitely will be back for anniversary trips!

Overall experience was good. Not to happy with the food and the wifi was horrible.

This was our first adults only resort experience and we loved everything except the vendors.... HATED that we couldn't even relax by the pool without people trying to sell us stuff. Outside of that it was amazing - I will never forget this trip LOVED IT

Staff service was hit and miss... the good ones were great, the not so good ones were bad. There could have been more for the people to do, they offered tons of excursions but not much to do on a more casual note. Not much of a nightlife at all. The location was beautiful but pretty faraway from the shops (except a flea market) and restaurants or off the resort clubs/bars. Maybe having a list of relitively close places in the town would have been nice. Overall amazing trip. Hotel was perfect sized, nice rooms.

Enjoyed the pool. Nice beach as well. Food was good but not great. Alcohol was quality. Also, the beach day beds could have used some updating.

If you're looking for a way to go to DR without spending much money this is great. There is no internet in the rooms. The beach is beautiful and the pool is a decent size with a swim up bar which was also great. The room smelled like mold the whole time we were there which I had read in other reviews but didn't believe would be true--that was unfortunate. The staff were great. My husband forgot pants to wear to the steakhouse and the man at the front desk called one of his friends and got him a pair to borrow since they didn't sell any in the shop--it was a little weird but so great. If it's your first trip this place is good but when I return I will be looking for a nicer place.

Playas de Bavaro Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Bavaro within a 15-minute walk of White Sands Golf Course, Punta Cana Princess All Suites Adults-Only All Inclusive is within a few miles (5 km) of Iberostar Golf Course. This 270-room, 4-star resort welcomes business and leisure travelers with a full-service spa, a casino, and 5 restaurants. It's on the beach and also close to Punta Blanca Golf Course and Cocotal Golf and Country Club.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. There are ample dining options with 5 onsite restaurants, including Casabe, which has garden views. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 270 air-conditioned accommodations feature balconies and afford space to spread out with living rooms. Guests can expect to find WiFi and flat-screen TVs with cable channels. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, coffee makers, and free bottled water are other standard amenities.


Property features

Guests of Punta Cana Princess All Suites Adults-Only All Inclusive have access to a full-service spa, a casino, and a nightclub. There's free parking and a free casino shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include an outdoor pool, a health club, and a sauna.

Guest reviews for Punta Cana Princess All Suites Adults-Only All Inclusive

Everyone (7) Couples (71) Family (4) Friends (20) Other (7)
1

worst hotel to stay in. stay away

Everyone

I stayed at the Punta Cana Princess All Suites and it was the most horrible experience ive ever had. The room and facility is very and i mean very outdated.Check in was at 3pm and 330 still no room key for me. I get to the room and the floor is still wet the couch very dirty and room was old and run down and smelled horrible couldn't breathe properly. The pool was dirty. The beach was dirty.My last day before i checked out i walked to the room to find a mice. A MICE. Horrible. Please stay away. I have bites all over my body from bugs from the room. The only good thing about this property is Jose at the bar. He was great and very informative.

By on Oct 10, 2017

Review comment responded on Oct 17, 2017

We truly regret to read that your holidays were not completely satisfying as we aim. Please receive our apologies for the inconveniences you might have encountered during your visit. Our main goal is to provide the best vacation experience to our valuable costumers .We truly regret that you left our premises with an opposite idea in your mind.

1

run, run (this is a terrible resort) 1 star resort

Everyone

There is absolutely no A/C at this resort. They charge for everything including to use the safe in the room, no WIFI in the room and no face towels in the rooms.All of the restaurants are outside in the heat.... The is the worst resort/hotel I have ever stayed in. I actually slept in my clothes afraid to touch the sheets and the room was an upgrade. I would hate to see the regular rooms.

By on Sep 12, 2017

Review comment responded on Sep 14, 2017

Dear Guest, We would like to thank you for choosing our hotel for your holidays and also for sharing your experience with us. Each criticism, compliment and recommendation do help us to improve our standards of services. Thank you for your suggestions; please be assured that internally we will be taking the necessary measures in order to enhance what needed; while in the meantime, we inform you that some comments do not correspond to our standards, as charge for safe, this is free for all of our customers; there is wi fi in the rooms for charge and free in the lobby, only the buffet is not air-conditioned, all A la Carte Restaurants are acclimatized. Please accept our most sincere apologies for any inconvenience you might have had while staying with us. Once again, we appreciate the moment you took to air your thoughts about our hotel and we hope these inconveniences do not deter you in selecting our resort in the future. Sincerely, Julio Paulino Operation Manager

4

on the beach

Everyone

Overall the trip was great, but made it great was the wait staff and the entertainment staff. Those are the hardworking people that took the time to get to know you and make the trip excellent. The hotel and the rooms along with the restaurants need to be updated. Rooms were nice but nothing special, the food on the buffet was lacking taste, should be spectacular for an all adults resort. We would go back but would pay the extra money and stay at a nicer resort. If you aren't looking for a large resort then this is for you, not looking for nightlife then this resort is for you. If you want party party with lots to do then stay somewhere else.

By , from Missouri on Aug 20, 2017

Review comment responded on Aug 22, 2017

Dear Brian, We would like to thank you for choosing our hotel for your holidays and also for sharing your experience with us. Each criticism, compliment and recommendation will help us to improve our standards of services. Thank you for your suggestions; please be assured that internally we will be taking the necessary measures to avoid this kind of perception in our customers. We appreciate your positive comments about our resortñ especially our staff. On the whole, thank you very much for your feedback and hope to host you again in the near future at our resort. Sincerely, Julio Paulino Operation Manager

4

beautiful property. awesome experience.

Everyone

The property was beautiful and well kept. The wait staff, servers and bartenders especially were great. Everyone was nice and helpful. I'd definitely go back and recommend it to anyone.

By on Jul 8, 2017

Review comment responded on Jul 31, 2017

Dear Guest, It is quiet comforting to learn about the wonderful experience you had here at Punta Cana Princess and that you had an excellence vacation while under our care. We are truly honored by your compliments about our hotel, our staff and especially our bartenders. It gives us great pleasure to once again thank you for describing the time you spent here and we hope to expect you for a future visit at Punta Cana Princess. Sincerely, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort and Spa

1

nice hotel, bad service, horrible food,

Everyone

1. expect to tip everyone if you need anything or if you want someone to talk to you. 2. expect to take a shower with cold water and the shower to overflow. 3. do not expect to make any use of the Jacuzzi, there is no hot water.. waste of extra money 4. Terrible tasting food, when the food in the buffette taste better than the "specialty restaurants" that is something to say. 5. Again, paid extra money for all this extra stuff, just not to use it because they were not working. 6. The most uncomfortable place to be, it was raining so they moved the activities to the lobby.. the so call dancers, will approche you and i felt like i was bieng interviewed, no one asked them to sit at my table, the one who did looked like she was 15 y/o and was asking very personal questions, i had to get up and leave, the ambiance, it supposed to be adult, but what kind of adults activities are you expecting, i went there with my partner to have fun, not to be harrased. the club... very funny you can call that a night club. the point is, werever you move, if you dont have that extra money to hand out to anyone who talks to you, dont go there, its a sale point, everything is for sale, they will ask you to go here or there which is very inconvenient when you trying to rest, and when you go, is just to sell you something, i was sick for most of my stay, the only good thing was the server in the snack bar, he went out his way to get me stuff to make me feel better.. besides that, had a very bad exp

By , from new york, ny on Mar 31, 2017

Review comment responded on Jul 31, 2017

Dear Ana, We would like to thank you for choosing our resort for your holidays and also for sharing your experience with us. Each criticism, compliment and recommendation will help us to improve our standards of services. We deeply regret that you couldn’t enjoy to the fullest and we hope you understand that it was never our intention to disappoint you in anyway. Moreover we guarantee you that this is not the type of service most of our guests are met with. We would forward your observations to the specific departments to be taken into consideration. Thank you for your kind comments towars our staff in the pool bar and snack bar.. We really hope that you give us a second chance, so we offer you the service you deserve. Sincerely, Julio Paulino Operation Manager

2

find another place 2 stay

Everyone

Both me and my gf got sick, hotel wasn't clean, food was terrible, staff was friendly but didn't really speak English just terrible

By on Sep 11, 2016

4

nice resort ..... great staff

Everyone

Great vacation!!! Staff was awesome!!! I would stay again

By , from New York on Jul 29, 2016

2

resort great but got very sick

Couples

THE PEOPLE , STAFF AND RESORT WERE WONDERFUL! BEAUTIFUL AND ROOMS VERY NICE. THE FOOD TASTED GOOD BUT MY HUSBAND WAS SICK FROM DAY 2. EVERY TIME HE ATE HE HAD TO RUN TO THE BATHROOM SO WE COULD NOT ENJOY OUR TRIP. WE DID NOT DRINK THE WATER AND WERE AFRAID TO EVEN EAT BY THE TIME WE LEFT. IT WAS VERY SAD ,

By on Jan 5, 2016

1

americans beware

Couples

If you are a non Spanish speaking American do not go here. They prey on tourists, you will not be left alone from the moment you get off the plane to every time you leave your hotel room. You have to tell people no over and over again who want money from you. If you go off resort, good luck the country is a dump ( literally )

By on Nov 30, 2015

5

honeymoon trip

Couples

This vacation/honeymoon was amazing and way more than expected. The staff was so friendly and treated us like we were royalty. They were always happy and smiling and talked to everyone. The games at the pool were fun to interact in or watch. The beach was beautiful. There was quite a bit of seaweed but overall it was beautiful. The food was delicious and again the staff always went over and beyond our expectations. Highly recommend it!

By on Nov 17, 2015