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Paradisus Punta Cana Resort All Inclusive

4.5 star property

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Photo gallery for Paradisus Punta Cana Resort All Inclusive

5 outdoor pools, pool umbrellas
Restaurant
Lobby
View from property
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Playa de Bavaro, Punta Cana, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪7 min walk‬
  • Place, Casino Avalon Princess
    ‪15 min walk‬
  • Place, Arena Blanca Beach
    ‪8 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

View all photos for Luxury Junior Suite

1 bedroom, premium bedding, minibar (free items), in-room safe

Luxury Junior Suite

  • Garden view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival

1 bedroom, premium bedding, minibar (free items), in-room safe

Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival

  • Garden view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Royal Service Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival.

Royal Service Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival. | 1 bedroom, premium bedding, minibar (free items), in-room safe

Royal Service Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival.

  • Garden view
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium One Bedroom Master Suite

Premium One Bedroom Master Suite | 1 bedroom, premium bedding, minibar (free items), in-room safe

Premium One Bedroom Master Suite

  • Garden view
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Royal Service Garden View Suite Exclusive Room for Adults Only +18 Years Old

1 bedroom, premium bedding, minibar (free items), in-room safe

Royal Service Garden View Suite Exclusive Room for Adults Only +18 Years Old

  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Paradisus Junior Suite

1 bedroom, premium bedding, minibar (free items), in-room safe

Paradisus Junior Suite

  • Garden view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Luxury Junior Suite

1 bedroom, premium bedding, minibar (free items), in-room safe

Luxury Junior Suite

  • 505 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Royal Service Roulette Room

1 bedroom, premium bedding, minibar (free items), in-room safe

Royal Service Roulette Room

  • 505 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Roulette Room

1 bedroom, premium bedding, minibar (free items), in-room safe

Roulette Room

  • 505 sq ft
  • Sleeps 2
  • Free WiFi

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View from property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Bávaro
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.2 out of 10, Very Good, 2,716 reviews
$458 nightly
The price is $458
Aug 17 - Aug 18
Total with taxes and fees
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

About the neighborhood

Punta Cana

Paradisus Punta Cana Resort All Inclusive places you in Bávaro, within a leisurely stroll of popular sights such as Cortecito Beach and Casino Avalon Princess. This 683-room, 4.5-star property has 5 outdoor pools along with a private beach and a winery.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cortecito Beach - 7 min walk - 0.4 miles
  • Casino Avalon Princess - 15 min walk - 0.8 miles
  • Arena Blanca Beach - 8 min drive - 1.1 miles
  • Arena Gorda Beach - 13 min drive - 5.2 miles
  • Bavaro Beach - 26 min drive - 6.4 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 33 min drive

Restaurants

  • ‪El gaucho - ‬7 min drive
  • ‪Kanalla Sports Bar - ‬10 min walk
  • ‪Wasabi - ‬5 min drive
  • ‪La Hispanola Restaurant - ‬5 min drive
  • ‪Focaccia Ristorante - ‬4 min drive

About this property

Paradisus Punta Cana Resort All Inclusive

Paradisus Punta Cana Resort All Inclusive features a private beach, a winery, and a full-service spa. Free valet and self parking are available, and there's also a free shopping center shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this all-inclusive property include 5 outdoor pools, a casino, and a nightclub.
Guests can expect plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free minibar items, balconies or patios, and sitting areas are also available.
A private beach and complimentary bicycles are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Private beach nearby, white sand, free beach shuttle, sun loungers
Paradisus Grand Cana - All Suites - All Inclusive
Bávaro
  • Pool
  • Spa
  • All inclusive plans available
  • Pet friendly
8.6 out of 10, Excellent, 1,532 reviews
$391 nightly
The price is $500
Jul 24 - Jul 25
Total with taxes and fees
Paradisus Grand Cana - All Suites - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Fuego
  • Gabi Beach Club
  • La Palapa
  • Mole
  • Naos

Things to do

  • 26 slot machines
  • 27-hole adjacent golf course
  • 5 gaming tables
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bingo
  • Casino (258 square feet of space)
  • Children's pool
  • Ecotours
  • Farming classes
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing
  • Winery
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (20,128 square feet of space)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 43 buildings
  • Ballroom
  • Built in 1995
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Punta Cana Resort All Inclusive
Paradisus All Inclusive Punta Cana
Paradisus Punta Cana
Paradisus Punta Cana All Inclusive
Paradisus Resort
Paradisus Resort Punta Cana
Punta Cana All Inclusive Paradisus
Punta Cana Paradisus
Punta Cana Resort Paradisus
Resort Punta Cana Paradisus
Paradisus Punta Cana Resort All Inclusive Punta Cana
Paradisus Punta Cana Resort All Inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive options at Paradisus Punta Cana Resort All Inclusive?

Paradisus Punta Cana Resort All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include scuba diving excursions, windsurfing, and golf.

Are free cancellation options available at Paradisus Punta Cana Resort All Inclusive?

Paradisus Punta Cana Resort All Inclusive provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do around Paradisus Punta Cana Resort All Inclusive?

This property is situated in Bávaro within a short 6-minute walk of Cortecito Beach and also 14 minutes on foot from Casino Avalon Princess. You'll also find Los Corales Beach and Cocotal Golf and Country Club within a short drive.

Is parking available on site at Paradisus Punta Cana Resort All Inclusive?

Yes, valet, extended, and self parking are free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Paradisus Punta Cana Resort All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, hydrotherapy, and Ayurvedic treatments.

Does Paradisus Punta Cana Resort All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 5 outdoor pools, a private beach, and an ocean-view restaurant at this property.

Does Paradisus Punta Cana Resort All Inclusive feature a casino at the property?

Yes, Paradisus Punta Cana Resort All Inclusive has a casino that's 258 square feet and includes 5 gaming tables, 26 slot machines, and bingo.

Is there an indoor pool at Paradisus Punta Cana Resort All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

What will couples enjoy most about a stay at Paradisus Punta Cana Resort All Inclusive?

There are plenty of amenities for couples at this property, including a private beach, a beach bar, and an ocean-view restaurant.

Are there hot tubs at Paradisus Punta Cana Resort All Inclusive?

No, but guests can enjoy hot/mineral springs at this property.

Does Paradisus Punta Cana Resort All Inclusive have a restaurant with a breakfast menu?

Yes, Paradisus Punta Cana Resort All Inclusive serves free buffet breakfast at Gabi Beach Club each morning.

Does Paradisus Punta Cana Resort All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Paradisus Punta Cana Resort All Inclusive.

Are there connecting rooms at Paradisus Punta Cana Resort All Inclusive?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Paradisus Punta Cana Resort All Inclusive?

The closest major airport to Paradisus Punta Cana Resort All Inclusive is Punta Cana Intl. Airport (PUJ), which is 15 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Paradisus Punta Cana Resort All Inclusive?

Yes, every guestroom at Paradisus Punta Cana Resort All Inclusive comes with a balcony/patio and some offer ocean and garden views.

Does Paradisus Punta Cana Resort All Inclusive host weddings?

Take advantage of the wedding venue at Paradisus Punta Cana Resort All Inclusive if you plan to say "I do" during your trip.

Paradisus Punta Cana Resort All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Johnny

Liked: Staff & service, amenities, property conditions & facilities
Service was great taken transportation around the area to get place the beach had a lot of se weed it was nasty
Stayed 4 nights in Jul 2022
Verified

4/10 Poor

Rim

Disliked: Cleanliness, amenities
Nothing there was wow. I am so disappointed. I slept 4 nights on a mattress smell mold. My room has broken phone, no coffee maker (I asked for it to get it) first day the cleaner came to my room left chips bags for me and didnt clean the room( I asked for the cleaning) and so many other complaints. The staff are messed up and spent my vacation back and forth to the reception to complain, last day I didnt have a good dinner as was planned due to bad service.
Stayed 4 nights in Dec 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that they tried to upsell me on my room, and wouldn't allow me to sign up for a upgrade, the property itself us nice, love the beach access. There wasnt alot of activities at night, maybe because we came during the week.
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Everything was fabulous!!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely staff
Stayed 4 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place. Nice stuff, clean area, so relaxed and calm atmosphere.
Stayed 6 nights in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Resort in Punta Cana. The Palma Real luxury amenities are definite plus for relaxation. Your assigned concierge makes all dinner and spa reservations at your request. We had the pleasure of Zenovia being our concierge and she was wonderful and very responsive to our request. If there was a dislike at the resort it was very minimal and address by the services staff promptly. The beach is on the grounds but depending on which building you are staying in it is best to hop aboard their golf cart shuttle which is very quick and constantly traveling back and forth.
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at Circle Gran Reserve Paradisus Punta Cana. We were happy and extremely satisfied with the professional and friendly service throughout our stay. The staff and our personal concierge went above and beyond to ensure that our stay was a wonderful one. All of their facilities and suites are modern new and clean.
Stayed 4 nights in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive and went above and beyond.
Stayed 8 nights in Jan 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Reserve. It was very clean. The entire staff was very friendly. We never heard no once. Surprisingly for an all inclusive the food was really good and i did not feel it was repetitive. the spa was fantastic. and i like the idea that you can spend an entire day there.
Stayed 4 nights in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
At first we had an inconvenience at check in and much disorientation as first timers. The map given to us at the hotel was super small and couldn't tell where we were. Some of the staff at the restaurant were not serviceable but the ones at the bar and by the beach were great!!
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restauration, accueil, services, chambres.... - ?
Stayed 8 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the property is maintained very well
Stayed 4 nights in Mar 2020
Verified

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities, room comfort

Experiencia muy decepcionante

La verdad es que fue muy decepcionante. Nos cambiamos de otro hotel a este que tenía un precio de más del doble debido a que habíamos estado antes en Paradisus en México y había sido muy buena experiencia. Fue un gran error. Este hotel está viejo. En la habitación había muebles rotos, pintura de los muros descascarandose, frigobar no funcionaba, etc. Nos cambiaron de habitación a otra mejor pero tampoco estuvo a la altura. Frigobar nuevamente malo, no reponían shampoo y útiles de aseo. Muchos restaurantes estaban cerrados. Definitivamente no es el mismo nivel de servicio que Paradisus Playa del Carmen. Y si va a ir a Punta Cana, es muchísimo mejor el hotel Catalonia y a menor precio. Estuvimos ahí hace un año y quedamos felices. Fue un error no haber repetido.
Stayed 6 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was wonderful. They went above and beyond what was required. Thank you one.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Amaury

Liked: Cleanliness, staff & service, amenities
Liked the Decor. Scenery was amazing. Staff were friendly. Did not like that everything was far. Had to take a trolley everywhere. Also the food was almost the same every day. Not to many options
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Beautiful , clean , well maintained property, except service in restaurants and bars !
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent 👍👌👌the food and the activities plus the grounds are all great
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean and beautiful. Staff was friendly. Occasionally difficult to communicate with the staff due to language. Over all had a very enjoyable vacation.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idéal pour les familles, piscine et aire de jeux adaptés pour les enfants, bel ambiance, près de la plage.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les accomodements pour les enfants. Sans être négatif, de l'animation pour les jeunes sur le site aurait été intéressant
Stayed 7 nights in Feb 2020
Verified

6/10 Okay

Nadine

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is my second time at this resort and it was a huge let down compared to my first experience there. We went with a big group and some of us had to move rooms because of non functioning ACs. Even when we were moved we realized the bedroom felt muggy and sheets were almost damp from the humidity in the room. Room service was a joke sometimes would come sometimes would take way longer than they said. The menus in the room weren’t updated so it was hard to order because once you called they informed you that they don’t offer everything on there anymore. Food was okay I remember it being much better and a lot of their restaurants were closed which was disappointing. I personally was very upset to see how much has changed. We loved this place but we won’t be back after seeing what it is now.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
There are several Paradisus properties and this one isn’t the best. Go to Paradisus Palma Real; or Circle, the newest property. The property of paradisus Punta Cana is beautiful . The grounds are beautifully designed .The beach is gorgeous snd the 2 pools were very pretty. However: This property is supposedly being renovated. The food is terrible. The service is mediocre and the command of English among most of the staff is poor. We did not like that we had to walk 10 minutes to the beach though they have little vehicles they can transport you back and forth in. The beauty and serenity of the property was great. Very intimate.
Stayed 5 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beautiful resort but only half the restaurants were open . Food was mediocre and drinks were watered down. We were treated poorly if we did not compensate the staff generously time after time. In laws had no hot water for half their trip but their was no sense of urgency to fix it. Not a five star!
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

no

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was all inclusive. The staff was very friendly and professional and our room was quite large.
Stayed 7 nights in Feb 2020