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Paradisus Punta Cana Resort All Inclusive

4.5 out of 5.0

Recent guest reviews

The rooms are old and need renovation. Many things such as the shower and bathtub need to be updated and the water system as well. The food is good but not great. This is supposed to be a 5-star hotel and feels like a 3/3.5 star hotel. Many things don't work and our expectations were much higher.

all super good, there is nothing that I did not like.

Employees are all super friendly and very responsive. Couple that with the lovely scenery and you've got a great vacation.

The staff and all employees are extremely tuned into our needs and treated us as VIPs throughout. The buffet staff at the Reserve remembered our drinks and special requests each time we returned. The staff on the beaches were very attentive.

It is truly paradise. The staff is amazing the rooms were spacious and they offered plenty of everything you needed.

I stayed in this hotel many times but this time was the Worst. No more lobster ,no more expensive drinks... Not even a hair dryer in the room.Same food every day!!! I Will never go back. THAT IS NOT 5 STAR HOTEL!!! I didn't enjoy my vacation!

The resort was gorgious,clean, well maintained, and huge. Making dinner reservations was a thorn in my side. We arrived on Thursday afternoon, and immediately tried to make reservations for dinner. We were told that every restaurant was totally booked. We went to guest services andTony was able to get us reservations in Acgua, the Italian restaurant. When we arrived, much to our surprise, there were several empty tables, which remained empty for the entire time we were at the restaurant. I really wanted to have dinner one night at Ibana, (japanese hibachi) so we went back to Tony. He made the reservations for the rest of the week since everytime we tried to call to make reservations from our room, the phone just rang and rang and no one answered. Tony got us reservations at Ibana for 9:30 because that was the only reservation available. I didnt care for the Gabi Beach Buffet. There was no air conditioning and the cheeses were sweaty. Naeo buffet was better. Where the food was, was air conditioned. However where you ate was all open and very warm. And, the only place to eat breakfast or lunch, was at the buffet. If your not a fan of buffet, you are out of luck . If you needed to use a bathroom by the beach, pool, or lobby, although extremely clean and beautiful, no air conditioning. Night life was lacking. There is a "Casino". 6 machines and 3 tables.

You are forced to make dinner reservations in order to eat dinner anywhere but one buffet so the relaxed, time doesn't matter leisure is gone. The nicer restaurants have fees (thought it was All-inclusive!) If you don't get a reservation for the steakhouse or Japanese restaurant within hours of arriving, you won't be able to eat there. No one told us upon arrival that we needed reservations so we just had to go to the standard buffet for dinner, couldn't have a nice meal on our first night. And the staff at the restaurants were rude about us not having reservations - even with lots of open tables! The direct staff (waiters, housekeeping, etc) were kind and helpful but if we had any issue that required front desk assistance, we were met with rudeness and they pretty much didn't care about problems of their guests. Not just once, but several times in the 10 days we were there we were met with zero help to resolve even simple things. Not much to do in the evening. I only ate at the resort and used bottled water to brush my teeth but ended up missing almost 2 full days were horrendous diarrhea. I got so dehydrated at one point I fainted walking to the bed from the bathroom. My husband went to get me medicine and they charged us $50 for 4 pills. The beach was constantly covered in sea weed, even though the staff used a huge machine every morning to rake it into a pile easily 15 feet high.

We were told our resort was a top Shelf Liquor all inclusive resort, and when we got there they wanted us to pay an additional $125 per room a night for top self. Also there were certain areas that we couldn’t eat or drink at. Our ceiling in our room leaked and we were told it was because we left the air conditioning and balcony door open. Our room services orders were incorrect and our reservation times for dinner were not reserved. Last but not least we were lied to about our excursions and couldn’t get a refund. We were highly disappointed with our experience. Punta Cana is a beautiful place but i would recommend a different resort upon staying

The reserve at Paradisus Punta Cana is a great place to stay for couples and families ! Great food great stuff great accommodations beautiful landscaping and the beach !

The beach was fantastic. The royal private swim up bar and recommend Agua the restaurant. What we didn’t like were the people on the beach nagging us, confusion checking in and out, food was so so, all inclusive isn’t all inclusive- didn’t receive a golf or some bars were not included. They were upgrades for wine bottles at dinner.

Playa de Bavaro, Punta Cana Punta Cana La Altagracia

Hotel highlights

  • Steps from Cortecito Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Paradisus Punta Cana Resort All Inclusive places you next to Cortecito Beach and within a few miles (5 km) of other popular attractions like Arena Gorda Beach. This 683-room, 4.5-star property welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a winery.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. There are ample dining options with 12 onsite restaurants, including Gabi Beach Club, which specializes in international cuisine, and Mole with pleasing pool views. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

A plasma TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free minibar items, a balcony or patio, and a sofa bed.


Property features

Paradisus Punta Cana Resort All Inclusive features a private beach, a winery, and a full-service spa. Free valet and self parking are available, and there's also a free shopping center shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include 5 outdoor pools, a casino, and a nightclub.

Room options

Royal Service Garden View Suite Exclusive Room for Adults Only +18 Years Old

King 1 | Sleeps 3

Luxury Junior Suite

King 1 | Full 2 | Sleeps 4

Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival

Full 1 | Sleeps 4

Royal Service Roulette Room - 5* Paradisus Secret Hotel unveil it 7 days before arrival.

King 1 | Twin 2 | Sleeps 3

Guest reviews for Paradisus Punta Cana Resort All Inclusive

Everyone (109) Couples (230) Business (2) Family (123) Friends (37) Other (21)
4
Everyone

By on Aug 16, 2019

Review comment responded on Aug 18, 2019

Dear Guest, Thanks for your amazing rating. We look forward to welcome you back at Paradisus Punta Cana. Warm Regards.

5
Everyone

By on Aug 7, 2019

Review comment responded on Aug 7, 2019

Dear Guest, Thanks for your amazing rating. We look forward to welcome you back at Paradisus Punta Cana. Warm Regards.

5
Everyone

By on Aug 5, 2019

Review comment responded on Aug 5, 2019

Dear Guest, Thanks for your amazing rating. We look forward to welcome you back at Paradisus Punta Cana. Warm Regards.

1
Everyone

By on Aug 5, 2019

Review comment responded on Aug 5, 2019

Dear guest, Thank you for your time to rate our property, We are deeply sorry for any inconvenient you may had but unfortunately you did not provided in additional information for a more detailed response. Warm regards

3
Partner Couples

The rooms are old and need renovation. Many things such as the shower and bathtub need to be updated and the water system as well. The food is good but not great. This is supposed to be a 5-star hotel and feels like a 3/3.5 star hotel. Many things don't work and our expectations were much higher.

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Dear Guest, We thank you for the time you invested to share your experience with us. However, we deeply regret to know we were not able to meet all your expectations. Hopefully, we will be welcoming you again in the near future, so we can offer you an unforgettable experience. Warm Regards

5
Everyone

all super good, there is nothing that I did not like.

By on Jul 21, 2019

Review comment responded on Jul 21, 2019

Dear Guest, Thanks for your amazing rating. We look forward to welcome you back at Paradisus Punta Cana. Warm Regards.

1
Everyone

By on Jul 21, 2019

Review comment responded on Jul 21, 2019

Dear guest. Thank you for your time to rate our property, We are deeply sorry for any inconvenient you may had but unfortunately you did not provided in additional information for a more detailed response. Warm regards

4
Everyone

By on Jun 16, 2019

Review comment responded on Jun 16, 2019

Dear Guest. Thanks for your time to rate our resort. Warm regards. We hope to be able to welcome you back in the near future to also collect the 5th star from you.

3
Everyone

By on Jun 15, 2019

Review comment responded on Jun 16, 2019

Dear Guest. Thanks for your time to rate our resort. Warm regards. We hope to be able to welcome you back in the near future to also collect the 5th star from you.

3
Everyone

By on Jun 15, 2019

Review comment responded on Jun 16, 2019

Dear Guest. Thanks for your time to rate our resort. Warm regards. We hope to be able to welcome you back in the near future to also collect the 5th star from you.

Paradisus Punta Cana Resort All Inclusive

Playa de Bavaro, Punta Cana, Punta Cana, La Altagracia 23000
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.