The Ramsey Hotel & Convention Center

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Bar (on property)
Interior entrance
Exterior
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

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Room options

Deluxe King with Sleeper Sofa

8.6 out of 10
Excellent
(30 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

King Bed Mini-Suite with Jacuzzi & Fireplace

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

Two Bedroom Family Suite

7.4 out of 10
Good
(3 reviews)
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(171 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pigeon Forge

Located in Downtown Pigeon Forge, The Ramsey Hotel & Convention Center is within a mile (2 km) of popular sights such as LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. This 206-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym. It's connected to the convention center in central Pigeon Forge and also close to Island at Pigeon Forge and Titanic Museum.

What's nearby

  • LeConte Center at Pigeon Forge - 11 min walk - 0.6 miles
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.1 miles
  • Island at Pigeon Forge - 3 min drive - 1.7 miles
  • Dollywood - 4 min drive - 1.9 miles
  • Titanic Museum - 5 min drive - 2.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Baskin-Robbins - ‬2 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk

About this property

The Ramsey Hotel & Convention Center

Pet-friendly hotel with free breakfast connected to the convention center in Pigeon Forge
Guests of The Ramsey Hotel & Convention Center have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
36-inch TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Firepit
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • 24-hour pool access
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Are free cancellation options available at The Ramsey Hotel & Convention Center?

The Ramsey Hotel & Convention Center offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Ramsey Hotel & Convention Center?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at The Ramsey Hotel & Convention Center on Aug 5, 2025 start from $126.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Ramsey Hotel & Convention Center?

This hotel is situated in Downtown Pigeon Forge within a 10-minute walk of Old Mill and Patriot Park. You'll also find Island at Pigeon Forge and Titanic Museum within a short drive.

Is parking available on site at The Ramsey Hotel & Convention Center?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking and free RV/bus/truck parking are also available. You'll find a max of 1 space per unit.

Does The Ramsey Hotel & Convention Center feature a casino?

No, The Ramsey Hotel & Convention Center doesn't have a casino.

Is there an indoor pool at The Ramsey Hotel & Convention Center?

Yes, this hotel has an indoor pool along with a hot tub. Guests have 24-hour pool access.

What amenities will couples enjoy at The Ramsey Hotel & Convention Center?

There are many amenities for couples at this hotel, including an indoor pool and proposal/romance packages plus some guestrooms feature fireplaces.

Does The Ramsey Hotel & Convention Center have a hot tub?

Yes, this hotel has a spa tub.

Does The Ramsey Hotel & Convention Center feature a restaurant that includes a breakfast menu?

Yes, The Ramsey Hotel & Convention Center serves free buffet breakfast each morning from its cafe.

Does The Ramsey Hotel & Convention Center allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Ramsey Hotel & Convention Center for a fee of USD 40.00 per pet, per night. A deposit of USD 250.00 per stay is collected.

Does The Ramsey Hotel & Convention Center have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Ramsey Hotel & Convention Center?

The closest major airport to The Ramsey Hotel & Convention Center is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Can I book a room with a balcony at The Ramsey Hotel & Convention Center?

No, there aren't any guestrooms with balconies at The Ramsey Hotel & Convention Center.

Does The Ramsey Hotel & Convention Center host weddings?

There are wedding services available at The Ramsey Hotel & Convention Center if that's in your vacation plans.

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 649 out of 1202 reviews
Rating 8 - Good. 267 out of 1202 reviews
Rating 6 - Okay. 154 out of 1202 reviews
Rating 4 - Poor. 68 out of 1202 reviews
Rating 2 - Terrible. 64 out of 1202 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Alma

Traveled with family
Disliked: Staff & service, property conditions & facilities
Terrible! Not as advertised very outdated needs lots of improvements. Very dirty, rusted ceiling vents.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spectacular. I love the pool area and breakfast in the morning the most.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Kept Secret in Pigeon Forge

This hotel is the best kept secret in Pigeon Forge! Great breakfast buffet, eggs, grits, gravy, sausage, bacon, biscuits, cereal, yogurt, variety of fruit, bagels, toast, waffles, etc. Pool is awesome with waterfall! Hot tub is great and clean! 8 PM nightly family friendly movies with free popcorn! Great location! Friendly staff! Daily towel and bed service! Free parking and internet! This place is awesome! We will be back soon!
Stayed 4 nights in Apr 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Helena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the ambiance & beautiful atmosphere
Stayed 1 night in Apr 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

SELINA

Stayed 2 nights in Apr 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jessica

Stayed 2 nights in Apr 2025

2/10 Terrible

Candra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrendous! We immediately demanded cancellation of our stay and rebooked at another hotel! Expedia allowed this hotel to post misleading pics and somehow bury the negative reviews so all you see is mostly 5-star reviews! My family and I arrived at 12 midnight. The check in process was a little hectic because the night auditor acted as if she’d never been at the hotel before. We arrived at our 2-room suite. The floors were sticky to the point we could hear our shoes sticking. The walls and the room were dark with minimal lighting no windows to the outside! Only windows to the noisy lobby! It smelled of mildew and the bathroom was covered in drain flies! There were no paintings or decor in the walls! Literally it was if they threw these two rooms together! The pull out sofas, the mattress was covered in stains and debris! Words cannot convey our gross it was. There was no way I was sleeping on any of that! We asked for sheets and a bed cover and the night auditor was so lost! She was concerned about being blamed! Expedia made it so difficult to cancel even with insurance!NEVER AGAIN
Stayed 2 nights in Apr 2025

6/10 Okay

Yvette

Liked: Property conditions & facilities
The hot
Stayed 3 nights in Mar 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice stay!

We visited with our 6 year old grandson for his birthday. The indoor pool was a specific draw and it did not disappoint! He loved that feature. The beds were comfortable. The only complaints were they were understaffed with cleaning services and they didn’t get to our room. We had to retrieve towels after returning from Dollywood.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosina Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Love the 24 hr pool option. Loved the breakfast and especially your hostess who was so welcoming. Front desk team was able to get me a bargain on my DollyWood tickets
Stayed 2 nights in Apr 2025

8/10 Good

Dshawn D

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fitness center isn’t really anything to brag about, but everything else is good
Stayed 1 night in Mar 2025

6/10 Okay

Wesley

Liked: Cleanliness, staff & service

Hotel and rooms are good...pool not so much

Stayed 2 nights in Apr 2025

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was one of my Favorite hotels to stay at ! My daughters and I will definitely return . Staff was nice and helpful, rooms were clean . Shower head is excellent, pool and hot tub clean , beds are extremely comfy, breakfast buffet delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Daughters spring break trip

We really enjoyed our stay at The Ramsey, so convenient to everything. I highly recommend and will stay again.
Stayed 2 nights in Mar 2025

8/10 Good

Timothy, Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
i didnt like the fitness area. was very small
Stayed 3 nights in Mar 2025

10/10 Excellent

Marti

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Travis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Good breakfast. Nice pool and hot tub
Stayed 1 night in Mar 2025