The Ramsey Hotel and Convention Center Pigeon Forge

3.0 star property
Mountain hotel with free parking connected to the convention center in Pigeon Forge

Choose dates to view prices

Photo gallery for The Ramsey Hotel and Convention Center Pigeon Forge

Indoor pool
Interior entrance
Exterior
Restaurant
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
3230 Parkway, Pigeon Forge, TN, 37868
  • Place, Old Mill
    ‪8 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪56 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(195 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe King with Sleeper Sofa

9.0 out of 10
Wonderful
(44 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

King Bed Mini-Suite with Jacuzzi & Fireplace

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Two Bedroom Family Suite

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

Queen Accessible with Grab Bar Bathtub

  • Sleeps 2

Deluxe King With Sleeper Sofa

  • Sleeps 3

King Bed Mini-Suite with Jacuzzi&Fireplace

  • Sleeps 2

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4

Two Bedroom Family Suite

  • Sleeps 8

Classic Two Queen Beds Guestroom

  • Sleeps 4

Superior King With Sleeper Sofa

  • Sleeps 4

Accessible Queen With Roll-in Shower

  • Sleeps 2

Superior King Room With Sofa Bed

  • Sleeps 4

Choice Queen With Wet Bar & Sleeper Sofa

  • Sleeps 4

King Bed Mini-Suite With Jacuzzi & Fireplace

  • Sleeps 2

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 2

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About the neighborhood

Pigeon Forge

Located in Downtown Pigeon Forge, The Ramsey Hotel and Convention Center Pigeon Forge is within a mile (2 km) of popular sights such as LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. This 206-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym. It's connected to the convention center in central Pigeon Forge and also close to Island at Pigeon Forge and Titanic Museum.

What's nearby

  • Xtreme Racing Center - 5 min walk - 0.3 miles
  • Old Mill - 8 min walk - 0.4 miles
  • LeConte Center at Pigeon Forge - 11 min walk - 0.6 miles
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.1 miles
  • Island at Pigeon Forge - 3 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪CiCi's Pizza - ‬3 min walk
  • ‪Reagan's House of Pancakes - ‬17 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬10 min walk

About this property

The Ramsey Hotel and Convention Center Pigeon Forge

Mountain hotel with free parking connected to the convention center in Pigeon Forge
Guests of The Ramsey Hotel and Convention Center Pigeon Forge have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
36-inch TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The property will be renovating from January 19 2026 to April 20 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • 24-hour pool access
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Are free cancellation options available at The Ramsey Hotel and Convention Center Pigeon Forge?

The Ramsey Hotel and Convention Center Pigeon Forge offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Ramsey Hotel and Convention Center Pigeon Forge?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at The Ramsey Hotel and Convention Center Pigeon Forge on Feb 11, 2026 start from $82.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Ramsey Hotel and Convention Center Pigeon Forge?

This hotel is situated in Downtown Pigeon Forge within a 10-minute walk of Old Mill, Patriot Park, and Xtreme Racing Center. You'll also find Dollywood and Dolly Parton's Stampede Dinner Attraction within a short drive.

Will I be able to park at The Ramsey Hotel and Convention Center Pigeon Forge?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking and free RV/bus/truck parking are also available. You'll find a max of 1 space per unit.

Does The Ramsey Hotel and Convention Center Pigeon Forge feature a casino?

No, The Ramsey Hotel and Convention Center Pigeon Forge doesn't have a casino.

Is there an indoor pool at The Ramsey Hotel and Convention Center Pigeon Forge?

Yes, this hotel has an indoor pool along with a hot tub. Guests have 24-hour pool access.

Is The Ramsey Hotel and Convention Center Pigeon Forge a good place to stay for couples?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at The Ramsey Hotel and Convention Center Pigeon Forge?

Yes, this hotel has a spa tub.

Does The Ramsey Hotel and Convention Center Pigeon Forge feature a restaurant that includes a breakfast menu?

Yes, The Ramsey Hotel and Convention Center Pigeon Forge serves free buffet breakfast each morning from its cafe.

Does The Ramsey Hotel and Convention Center Pigeon Forge allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Ramsey Hotel and Convention Center Pigeon Forge for a fee of USD 40.00 per pet, per night. A deposit of USD 250.00 per stay is collected.

Does The Ramsey Hotel and Convention Center Pigeon Forge have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Ramsey Hotel and Convention Center Pigeon Forge?

The closest major airport to The Ramsey Hotel and Convention Center Pigeon Forge is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Can I book a room with a balcony at The Ramsey Hotel and Convention Center Pigeon Forge?

No, at The Ramsey Hotel and Convention Center Pigeon Forge, there aren't any guestrooms that list a balcony.

Does The Ramsey Hotel and Convention Center Pigeon Forge host weddings?

There are wedding services available at The Ramsey Hotel and Convention Center Pigeon Forge if that's in your vacation plans.

The Ramsey Hotel and Convention Center Pigeon Forge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 774 out of 1412 reviews
Rating 8 - Good. 295 out of 1412 reviews
Rating 6 - Okay. 184 out of 1412 reviews
Rating 4 - Poor. 80 out of 1412 reviews
Rating 2 - Terrible. 79 out of 1412 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

madison

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing rooms was clean. They had movie night at the pool which was cool and good for the kids.
Stayed 4 nights in Dec 2025

6/10 Okay

Brittany

Traveled with partner
Liked: Cleanliness, amenities
The jacuzzi and shower is the only updated feature of the room. Maybe from where the room was at the end of the hall but the bathroom had poor insulation, it was like going outside the pee. The cookies at the front are super yummy though!
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Stayed 1 night in Nov 2025

10/10 Excellent

Renee Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was a very newly renovated one. My husband adored the new shower head. Bed was comfortable. Liked having the couch in the room as well.
Stayed 1 night in Oct 2025

6/10 Okay

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Brody

Stayed 1 night in Nov 2025

10/10 Excellent

Wilfredo

Stayed 1 night in Oct 2025

8/10 Good

Trish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2025

6/10 Okay

Pam

Traveled with family
They said they did not get confirmation from Expedia for my last night, so I had to pay them directly for a night I had already paid Expedia for. The only positive experience I had was with Mrs. Judy at the checkin for breakfast. She was so sweet, caring and polite.
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura A, Sweetwater

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was friendly, helpful and welcoming, we will be back ! Laura and bien.
Stayed 2 nights in Oct 2025

8/10 Good

Caleb

Stayed 3 nights in Oct 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The people were friendly. Loved the breakfast but I didn’t care for the pancakes.
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check in, easy smooth and quick. Pool and hot tub were amazing! (Open 24 hrs indoors). Nice room. Stay here often!
Stayed 1 night in Oct 2025

10/10 Excellent

gary m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ramsey had everything we needed and the staff were all very friendly. The breakfast was good and the 24 hour pool and hot tub were really nice. The bed was comfortable and the shower was nice, roomy and clean. I would definitely consider stayimg here again.
Stayed 4 nights in Oct 2025

8/10 Good

maria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and hotel was in great shape with restaurants in same parking lot so very convenient .
Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The free breakfast buffet is quite good. The staff is very friendly and the room was comfortable.
Stayed 4 nights in Oct 2025

6/10 Okay

Ajitkumar Umashankar

Disliked: Cleanliness
OK
Stayed 1 night in Oct 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Great time!
Stayed 1 night in Oct 2025

10/10 Excellent

penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all...even the little older lady that greeted us @ breakfast... all around great experience! Thank you
Stayed 1 night in Oct 2025

8/10 Good

Colyn

Stayed 1 night in Oct 2025

2/10 Terrible

Leasa, Crossville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel needs a lot of cleaning done. Would not stay here again
Vent needs to be cleaned
Nasty on the ceiling
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super efficient. Bed was comfortable. Room was nice and quiet. At breakfast, all the cups at the juice machine are individually wrapped, so each person has to fiddle around unwrapping it before they can get their juice. This makes a line of people pretty much the whole time, which is not at all necessary if the hotel would just provide a stack of unwrapped cups.
Stayed 1 night in Oct 2025

2/10 Terrible

Andromeda

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were puddles of standing water in the floor. The toilets would not flush properly. There were also dirty towels hanging in the closet from the previous guests. The hotel manager was made aware but did not offer to switch us rooms or a refund. This hotel is unsafe.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was too close to the housekeeping room in the hall. Staff woke us up every morning with their loud conversations and slamming doors in the hallway. Also the delivery dock door was underneath our room. Every morning the trucks were very loud and beeping while backing up. Never stayed in a room with so much noise in the early am.
Stayed 1 night in Oct 2025

10/10 Excellent

zorrena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay
Breakfast buffet
Stayed 2 nights in Oct 2025