The Ramsey Hotel and Convention Center Pigeon Forge

3.0 star property

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Photo gallery for The Ramsey Hotel and Convention Center Pigeon Forge

Indoor pool
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Exterior
Interior entrance
King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
3230 Parkway, Pigeon Forge, TN, 37868
  • Place, Old Mill
    ‪8 min walk‬
  • Place, LeConte Center at Pigeon Forge
    ‪11 min walk‬
  • Place, Island at Pigeon Forge
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(208 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe King with Sleeper Sofa

9.0 out of 10
Wonderful
(57 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

King Bed Mini-Suite with Jacuzzi & Fireplace

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Two Bedroom Family Suite

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Superior King with Sleeper Sofa

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Choice Queen with Wet Bar & Sleeper Sofa

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free WiFi

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Deluxe King With Sleeper Sofa

  • Sleeps 3
  • Free WiFi

King Bed Mini-Suite with Jacuzzi&Fireplace

  • Sleeps 2
  • Free WiFi

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4
  • Free WiFi

Two Bedroom Family Suite

  • Sleeps 8
  • Free WiFi

Classic Two Queen Beds Guestroom

  • Sleeps 4
  • Free WiFi

Superior King With Sleeper Sofa

  • Sleeps 4
  • Free WiFi

Accessible Queen With Roll-in Shower

  • Sleeps 2
  • Free WiFi

Superior King Room With Sofa Bed

  • Sleeps 4
  • Free WiFi

Choice Queen With Wet Bar & Sleeper Sofa

  • Sleeps 4
  • Free WiFi

King Bed Mini-Suite With Jacuzzi & Fireplace

  • Sleeps 2
  • Free WiFi

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Pigeon Forge

Located in Downtown Pigeon Forge, The Ramsey Hotel and Convention Center Pigeon Forge is within a mile (2 km) of popular sights such as LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. This 206-room, 3-star hotel has free breakfast, an indoor pool, and a 24-hour gym. It's connected to the convention center in central Pigeon Forge and also close to Island at Pigeon Forge and Titanic Museum.

What's nearby

  • Xtreme Racing Center - 5 min walk - 0.3 miles
  • Old Mill - 8 min walk - 0.4 miles
  • Patriot Park - 8 min walk - 0.4 miles
  • LeConte Center at Pigeon Forge - 11 min walk - 0.6 miles
  • Island at Pigeon Forge - 4 min drive - 1.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 55 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪JT Hannah's Kitchen - ‬2 min walk
  • ‪CiCi's Pizza - ‬3 min walk

About this property

The Ramsey Hotel and Convention Center Pigeon Forge

Guests of The Ramsey Hotel and Convention Center Pigeon Forge have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a hot tub, a conference center, and a 24-hour business center.
65-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include microwaves, coffee makers, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Evening entertainment
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Renovated entire property - February 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • 24-hour pool access
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE

Ramsey Hotel Pigeon Forge

PIGEON FORGE Holiday Inn

Holiday Inn Pigeon Forge Hotel Pigeon Forge

Holiday Inn Pigeon Forge Hotel

Ramsey Pigeon Forge

Ramsey Hotel Sevierville

Ramsey Sevierville

Ramsey Hotel

Holiday Inn Pigeon Forge

The Ramsey

The Ramsey & Convention Center

The Ramsey Hotel & Convention Center Hotel

The Ramsey Hotel & Convention Center Pigeon Forge

The Ramsey Hotel & Convention Center Hotel Pigeon Forge

Frequently asked questions

Are free cancellation options available at The Ramsey Hotel and Convention Center Pigeon Forge?

The Ramsey Hotel and Convention Center Pigeon Forge offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Ramsey Hotel and Convention Center Pigeon Forge?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at The Ramsey Hotel and Convention Center Pigeon Forge on May 31, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Ramsey Hotel and Convention Center Pigeon Forge?

This hotel is situated in Downtown Pigeon Forge within a 10-minute walk of Old Mill, Patriot Park, and Xtreme Racing Center. You'll also find Island at Pigeon Forge and Dollywood within a short drive.

Is there parking available at The Ramsey Hotel and Convention Center Pigeon Forge?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited parking spaces, free RV/bus/truck parking and wheelchair-accessible van parking are also available. You'll find a max of 1 space per unit.

Does The Ramsey Hotel and Convention Center Pigeon Forge feature a casino?

No, The Ramsey Hotel and Convention Center Pigeon Forge doesn't have a casino.

Is there an indoor pool at The Ramsey Hotel and Convention Center Pigeon Forge?

Yes, this hotel has an indoor pool along with a hot tub. Guests have 24-hour pool access.

What amenities will couples enjoy at The Ramsey Hotel and Convention Center Pigeon Forge?

There are many amenities for couples at this hotel, including an indoor pool plus some guestrooms feature a private indoor hot tub and a fireplace.

Are there hot tubs at The Ramsey Hotel and Convention Center Pigeon Forge?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does The Ramsey Hotel and Convention Center Pigeon Forge feature a restaurant that includes a breakfast menu?

Yes, The Ramsey Hotel and Convention Center Pigeon Forge serves free buffet breakfast each morning from its cafe.

Does The Ramsey Hotel and Convention Center Pigeon Forge allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Ramsey Hotel and Convention Center Pigeon Forge for a fee of USD 40.00 per pet, per night. A deposit of USD 250.00 per stay is collected.

Are there connecting rooms at The Ramsey Hotel and Convention Center Pigeon Forge?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Ramsey Hotel and Convention Center Pigeon Forge?

The closest major airport to The Ramsey Hotel and Convention Center Pigeon Forge is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Are there rooms with balconies at The Ramsey Hotel and Convention Center Pigeon Forge?

No, you won't find guestrooms with balconies at The Ramsey Hotel and Convention Center Pigeon Forge.

Does The Ramsey Hotel and Convention Center Pigeon Forge host weddings?

There are wedding services available at The Ramsey Hotel and Convention Center Pigeon Forge if that's in your vacation plans.

The Ramsey Hotel and Convention Center Pigeon Forge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 840 out of 1543 reviews
Rating 8 - Good. 321 out of 1543 reviews
Rating 6 - Okay. 206 out of 1543 reviews
Rating 4 - Poor. 89 out of 1543 reviews
Rating 2 - Terrible. 87 out of 1543 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2026

6/10 Okay

Giulietta

Stayed 1 night in Mar 2026

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities
Our stay was wonderful. We had a girls trip. The room was clean, well stocked daily with towels and washcloths. The hotel is beautiful and the pool is great. The breakfast daily was wonderful, hot, and fresh. Every staff member we can in contact with was so friendly and helpful. We especially loved Edna and Nicole at check in. They are precious!! was wonderful too
Stayed 3 nights in Feb 2026

6/10 Okay

Larry

Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2026

10/10 Excellent

Ada

Stayed 3 nights in Feb 2026

10/10 Excellent

Bryant

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was good
Stayed 2 nights in Feb 2026

4/10 Poor

Harley

Traveled with family and small children
Disliked: Property conditions & facilities
The bathroom door was hard to get shut all the way, and if you did shut it it got stuck. There were all exposed drywall edges. The pullout couch bed had a urine odor and was very uncomfortable. The breakfast provide was not great and the dishes were not that clean.
Stayed 2 nights in Feb 2026

8/10 Good

Ashley

Stayed 3 nights in Feb 2026

10/10 Excellent

Monay

Stayed 2 nights in Feb 2026

10/10 Excellent

fidel

Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

RUTH

Traveled with partner
Liked: Cleanliness, amenities
I was happy with this hotel. Anna and Sam at the front desk, were so so helpful. Beautiful, clean, quiet. What more can you ask for. The breakfast was absolutely delicious.
Stayed 3 nights in Feb 2026

10/10 Excellent

Kenny

Stayed 1 night in Feb 2026

6/10 Okay

Angela

Disliked: Cleanliness, staff & service, amenities
The room was clean just a little rundown. Breakfast staff was nice and friendly. The lady at the front desk when we checked in wasn't very friendly being the first person to greet us upon arrival. The smell throughout the whole place wasn't too pleasant.
Stayed 3 nights in Feb 2026

10/10 Excellent

April

Liked: Cleanliness, amenities
Staff was friendly
Stayed 4 nights in Feb 2026

2/10 Terrible

bronson

Stayed 2 nights in Feb 2026

6/10 Okay

Brittany

Room cleanliness could improve! Back elevators to pool weren’t the cleanest. Our fridge didn’t work at first, so lost some food. Valentines add ons were a rip off! Didn’t look as advertised! Not sure I would stay here again. Breakfast was decent.
Stayed 2 nights in Feb 2026

6/10 Okay

Cathy

Liked: Cleanliness
Disliked: Staff & service
Room looked out over a dumpster. At 230 am strong marijuana smell came into our room through the ventilation. I mentioned this to the front desk and they said “sorry.” Just meh
Stayed 1 night in Feb 2026

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very kind and courteous.
Stayed 1 night in Feb 2026

6/10 Okay

Devonte

Liked: Cleanliness, staff & service
First things first, because I read reviews and didn’t see this mentioned: The bar is not operational, and the restaurant is only open from 7-10am for breakfast. We chose this place specifically for the onsite bar and restaurant. In terms of the quality of the breakfast. Expect liquid eggs, frozen pancakes, sausage (no bacon), yogurt with fruit and a waffle station. Pretty on par with most other hotel breakfasts, not great but not terrible either. Would I stay again? Maybe. The price was great. The rooms were quiet and the bed was comfortable. The pool and jacuzzi was nice as well.
Stayed 2 nights in Feb 2026

10/10 Excellent

CELIA

Stayed 2 nights in Jan 2026

8/10 Good

Bien, Sweetwater

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff !
Stayed 2 nights in Feb 2026

4/10 Poor

Lori

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
When pulling out the sofa bed the mattress was so stained and gross we could not use it. Under the couch was all kinds of trash, vents needed cleaned. My bathroom vent was extremely dusty. During my stay the cable was out the pool was closed for painting. I got texts the day of stay and pool after we checked in. The breakfast was good and room sizes large. The community sitting areas were very comfortable.I did request a refund for the lack of the pool since that was reason we booked the hotel. I did get about 5% off my bill. I wish they would have said at check in the pool will be closed and offered us a full refund if we choose to go somewhere else.
Bathroom vent
Stayed 2 nights in Feb 2026

10/10 Excellent

rick

Stayed 2 nights in Nov 2025

8/10 Good

Stephen

Stayed 2 nights in Feb 2026

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location and the 24 hour pool! Hot tub jets weren’t working but was nice and hot so we could still enjoy it.
Stayed 3 nights in Dec 2025