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Recent guest reviews

Great place to stay at. The pools were wonderful and there were plenty of dining options on site.

Lovely!

The property was nice. Our “room with a view” was a bit of a stretch. The view was beyond the parking lot, but it was a nice room nonetheless.

Checking in, receptionist said she “upgraded our room” ended up with smaller room, when we called down to the front to ask about the room She said oh we’re sold out sorry bye Seriously !? Been coming here for yearssssss sadly i don’t think we will be returning. Such a con!

Just very nice

An Amazing place to be! Wonderful resort with awesome view and lovely ambiance! Great customer service! We truly enjoyed our stay and we’ll be there soon again!

the pools are so

I really enjoyed the hotel. thought the landscaping and grounds were amazing and beautiful. I was disappointed in the outside look of the hotel as it appears to be dated. The restaurants were very good but the pool grille was annoying and the staff was a bit rude.

The resort was pretty and clean . Our room was large and very clean. The property is older but has been kept up very nicely. The golf course is beautiful. The location isn’t the best for shopping or restaurant choices. There are dining options at the hotel a couple other dining options that are about a 12 min walk. It’s about 25 min drive to downtown Palm Springs. The closest shopping area (El Paseo which is an outside mall) is about a 12 min drive. If looking to just spend time at the pool or to golf this resort is perfect.

Hotel was very clean. Staff friendly & helpful. Fisherman's Landing had best shrimp tacos. & Joshua the Night Shift Front Desk Rep had the Best Customer Service & helped us himself. Will be going back👍🌞😊

The staff was very friendly and helpful in all our requests!

Beautiful location and resort, nice spot to relax and enjoy mother nature’s glorious surroundings.

The room we were put in was old and unpleasant The main pool was a party pool . Too noisy and music way to loud People smoking Loud part at night by fire pits to early morning Last time I ever come there

74-855 Country Club Drive Palm Desert CA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Golf course

JW Marriott Desert Springs Resort & Spa places you within a 5-minute drive of popular sights such as San Jacinto Mountains and El Paseo Shopping District. This 884-room, 4.5-star hotel welcomes business and leisure travelers with 5 outdoor pools, a golf course, and a full-service spa.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Continental breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

Guests can expect to find WiFi and 50-inch LED TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Balconies, iPod docks, and coffee makers are other standard amenities.


Property features

JW Marriott Desert Springs Resort & Spa features a golf course, a full-service spa, and 5 outdoor pools. Valet parking is offered for USD 39.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a gym, a sauna, and outdoor tennis courts.

Room options

Suite, 1 King Bed with Sofa bed (Parlor, 1 King Murphy)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Presidential Suite, 1 Bedroom, Non Smoking (Vice Presidential Suite)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Junior Suite, 1 Bedroom, Non Smoking (Griffin Suite)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Signature Suite, 1 Bedroom, Non Smoking, Balcony

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for JW Marriott Desert Springs Resort & Spa

Everyone (26) Couples (7) Family (7)
5
Everyone

By on Aug 12, 2022

Review comment responded on Nov 11, 2022

Dear Leonor, Thank you for your excellent rating. On behalf of all of us at JW Marriott Desert Springs Resort & Spa, we would like to invite you for another outstanding visit. Callie Strouse Guest Experience Manager

5
Partner Couples

Great place to stay at. The pools were wonderful and there were plenty of dining options on site.

By on Jul 1, 2022

Review comment responded on Jul 2, 2022

Dear Rolando, thank you for the generous review of our hotel, JW Marriott Desert Springs Resort & Spa. We are delighted you enjoyed everything our hotel offers, including the diversity of on-site dining and our amazing pools. It was a pleasure welcoming you to our luxury resort, and we hope you will come back to see us soon. Jayhada Hendricks | Rooms Operations Manager

5
Everyone

Lovely!

By on Jun 8, 2022

Review comment responded on Jun 10, 2022

Dear Kelly, thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to JW Marriott Desert Springs Resort & Spa. Jayhada Hendricks | Rooms Operations Manager

4
Partner Couples

The property was nice. Our “room with a view” was a bit of a stretch. The view was beyond the parking lot, but it was a nice room nonetheless.

By on Feb 2, 2022

Review comment responded on Feb 3, 2022

Dear George, thank you for taking the time to write a review. We are glad you were pleased with most aspects of your room and that you had an overall pleasant stay. We value your feedback and look forward to your next visit. Jayhada Hendricks | Rooms Operations Manager

1
Family Family with small children

Checking in, receptionist said she “upgraded our room” ended up with smaller room, when we called down to the front to ask about the room She said oh we’re sold out sorry bye Seriously !? Been coming here for yearssssss sadly i don’t think we will be returning. Such a con!

By on Dec 2, 2021

Review comment responded on Dec 3, 2021

Dear Darla, thank you for taking the time to write a review. We sincerely apologize for the difficulties you had with your room and the service shortfalls you encountered. Our leadership team has spoken with the respective associate to remind her our primary goal is to provide outstanding customer care to our guests. We certainly understand your frustration and appreciate your patience in these matters. Thank you once again, and we hope you will consider revisiting the next time you are in the area to show you our commitment to inspired hospitality. Jayhada Hendricks | Rooms Operations Manager

5
Family

Just very nice

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Dear Valued Guest, We appreciate you taking the time to leave your wonderful rating regarding your recent visit to JW Marriott Desert Springs Resort & Spa. Your feedback is essential to us! It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Jayhada Hendricks | Rooms Operations Manager

5
Everyone

An Amazing place to be! Wonderful resort with awesome view and lovely ambiance! Great customer service! We truly enjoyed our stay and we’ll be there soon again!

By on Jul 5, 2021

Review comment responded on Jul 6, 2021

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area. We look forward to your next visit. Jayhada Hendricks | Rooms Operations Manager

3
Everyone

By on Jun 29, 2021

Review comment responded on Jul 13, 2021

Dear Valued Guest, Thank you for being our guest and for taking the time to share your comments. We are pleased you enjoyed your overall stay, but we regret not meeting your expectations in some areas. We want to extend our apologies, and we hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Jayhada Hendricks | Rooms Operations Manager

5
Everyone

the pools are so

By on Jun 4, 2021

Review comment responded on Jun 4, 2021

Thank you for staying with and your feedback. Regards,

5
Everyone

By on May 8, 2021

Review comment responded on May 27, 2021

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to post a rating. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area. We look forward to your next visit. Joshua Najera | Front Desk Manager

JW Marriott Desert Springs Resort & Spa

74-855 Country Club Drive, Palm Desert, CA 92260
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