JW Marriott Desert Springs Resort & Spa

4.5 star property

Choose dates to view prices

Photo gallery for JW Marriott Desert Springs Resort & Spa

Exterior
Creator video - submitted by Jesyka Harris
Reception
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
74-855 Country Club Drive, Palm Desert, CA, 92260
  • Place, Palm and Valley Golf Courses at Desert Springs
    ‪2 min walk‬
  • Place, Desert Willow Golf Resort
    ‪5 min walk‬
  • Place, The Lakes Country Club
    ‪15 min walk‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪27 min drive‬

Room options

Executive Room, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 Bedroom, Balcony

8.4 out of 10
Very good
(8 reviews)
  • Lake view
  • 790 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(88 reviews)
  • Resort view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(34 reviews)
  • Resort view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds, Balcony (View)

8.0 out of 10
Very good
(15 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(11 reviews)
  • 389 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(27 reviews)
  • Resort view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom, Pool View

  • 1194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 Bedroom, Pool View

  • 1768 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Vice Presidential Room

  • 1100 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio Suite, 1 King Bed with Sofa bed

  • Lake view
  • 504 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Room, 1 Bedroom

8.6 out of 10
Excellent
(17 reviews)
  • Resort view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

7.0 out of 10
Good
(2 reviews)
  • Resort view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Hearing Accessible)

  • 390 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom (Hearing Accessible)

  • 540 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 390 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(48 reviews)
  • Resort view
  • 390 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Palm Desert

Located 3.1 mi (5 km) from San Jacinto Mountains, JW Marriott Desert Springs Resort & Spa is within a 5-minute drive of other popular attractions like El Paseo Shopping District. This 884-room, 4.5-star resort welcomes business and leisure travelers with 5 outdoor pools, a golf course, and a full-service spa.

What's nearby

  • Palm and Valley Golf Courses at Desert Springs - 2 min walk - 0.1 miles
  • Desert Willow Golf Resort - 5 min walk - 0.3 miles
  • The Lakes Country Club - 15 min walk - 0.8 miles
  • Hovley Soccer Park - 4 min drive - 1.4 miles
  • Toscana Country Club - 4 min drive - 1.7 miles

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 33 min drive

Restaurants

  • ‪The Lunch Spot - ‬4 min drive
  • ‪CJ's Diner - ‬3 min drive
  • ‪Denny's - ‬5 min drive
  • ‪Desert Willow Golf Resort - ‬15 min walk
  • ‪Aquifer65 - ‬4 min walk

About this property

JW Marriott Desert Springs Resort & Spa

JW Marriott Desert Springs Resort & Spa features a golf course, a full-service spa, and 5 outdoor pools. Valet parking is offered for USD 50.00 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury resort include a gym, 5 hot tubs, and outdoor tennis courts.
Guests can expect to find WiFi and 50-inch LED TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Balconies, iPod docks, and coffee makers are other standard amenities. Housekeeping is available on request.
Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 13 outdoor tennis courts and complimentary bicycles. 5 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Desert Springs has 47 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 35 per day; includes in/out privileges)
  • Covered valet parking on site (USD 50 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 38 per person
  • 2 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aquifer65 and Sushi Bar
  • Blue Star Lounge
  • Mikado
  • Oasis Pool Bar & Grille
  • Rockwood Grill

Things to do

  • 13 outdoor tennis courts
  • 36-hole golf course
  • 5 hot tubs
  • 5 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Boat tours
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Mini golf
  • Pilates classes
  • Pro golf shop
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Mini golf
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 41 meeting rooms
  • Business center
  • Computer station
  • Conference center (25,000 square feet of space)
  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 47 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - November 2021
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 38 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 35.00 per day (in/out privileges)
  • Covered valet parking fee: USD 50.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Desert Springs Marriott

JW Marriott Desert Resort

JW Marriott Desert Springs

JW Marriott Desert Springs Resort

JW Marriott Resort Desert Springs

JW Marriott Springs

JW Marriott Springs Resort

Marriott Desert Resort

Marriott Desert Springs

Marriott Desert Springs Resort

Desert Springs Jw Marriott Hotel Palm Desert

Desert Springs Jw Marriott Resort And Spa

Jw Marriott Palm Desert

Marriott Palm Desert

Palm Desert Marriott

Jw Marriott Desert Springs

Jw Marriott Palm Desert

Palm Desert Marriott

Desert Springs Jw Marriott Hotel Palm Desert

Marriott Palm Desert

JW Marriott Desert Springs Resort Spa

Frequently asked questions

Is a free cancellation option available at JW Marriott Desert Springs Resort & Spa?

JW Marriott Desert Springs Resort & Spa provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at JW Marriott Desert Springs Resort & Spa?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Desert Springs Resort & Spa on Jun 7, 2026 start from $342, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around JW Marriott Desert Springs Resort & Spa?

This resort in Palm Desert is within a 10-minute walk of Desert Willow Golf Resort and Palm and Valley Golf Courses at Desert Springs. You'll also find Acrisure Arena and Living Desert Zoo and Gardens within a short drive.

Is there parking available at JW Marriott Desert Springs Resort & Spa?

Yes, valet parking is offered for USD 50 per day with in/out privileges and self parking is available for USD 35 per day with in/out privileges. An electric car charging station, wheelchair-accessible van parking, and RV/bus/truck parking are also available.

Is there a spa at JW Marriott Desert Springs Resort & Spa?

Spa Desert Springs is the resort's spa and services include hot stone massages, Swedish massages, aromatherapy, and couples treatments.

Are there luxury amenities available at JW Marriott Desert Springs Resort & Spa?

Yes, guests can indulge in luxuries such as 5 outdoor pools, a poolside restaurant, and champagne service at this resort.

Does JW Marriott Desert Springs Resort & Spa include a casino on the premises?

No, JW Marriott Desert Springs Resort & Spa doesn't have a casino.

Will I find an indoor pool at JW Marriott Desert Springs Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 5 outdoor pools and 5 hot tubs. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about JW Marriott Desert Springs Resort & Spa?

This lakeside resort offers many amenities for couples, including champagne service as well as 8 restaurants and 5 outdoor pools.

Does JW Marriott Desert Springs Resort & Spa have a hot tub?

No, but guests can enjoy a sauna at this resort.

Does JW Marriott Desert Springs Resort & Spa have a restaurant that serves breakfast?

Yes, JW Marriott Desert Springs Resort & Spa has 8 restaurants, and serves buffet breakfast each morning for a surcharge.

Does JW Marriott Desert Springs Resort & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at JW Marriott Desert Springs Resort & Spa for a fee of USD 150.00 per accommodation, per stay.

Does JW Marriott Desert Springs Resort & Spa have connecting rooms available?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Where is the closest airport to JW Marriott Desert Springs Resort & Spa?

The closest major airport to JW Marriott Desert Springs Resort & Spa is Bermuda Dunes, CA (UDD), which is 6.5 mi away (19 minutes by car). Another top airport is Palm Springs Intl. Airport (PSP), which is located 13.1 mi away (33-minute drive).

Are there rooms with balconies at JW Marriott Desert Springs Resort & Spa?

Yes, every guestroom at JW Marriott Desert Springs Resort & Spa comes with a balcony and some offer lake and mountain views.

Does JW Marriott Desert Springs Resort & Spa have a wedding venue on site?

Take advantage of the wedding venue at JW Marriott Desert Springs Resort & Spa if you plan to say "I do" during your trip.

JW Marriott Desert Springs Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 755 out of 1109 reviews
Rating 8 - Good. 159 out of 1109 reviews
Rating 6 - Okay. 99 out of 1109 reviews
Rating 4 - Poor. 45 out of 1109 reviews
Rating 2 - Terrible. 51 out of 1109 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff is wonderful
Stayed 4 nights in Apr 2026

4/10 Poor

Clinton

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
I have fond memories from a stay here years ago and this latest trip sadly disappointed. I was unable to reach a live person most of the time we called to schedule activities or ask questions before our stay. Once we arrived, we waited in a very long line to check in. Once our room was ready, our mobile keys didn’t work and we couldn’t get in touch with anyone for quite some time to get physical keys. There was no seating at the pool and no reservations at any property restaurants that require them. Once we were at the hotel, we still couldn’t reach anyone for help, including to get a bellhop to help with luggage. We called from multiple lines and finally found a housekeeper to call one. During busy weekends, the are in dire need of more employees. We felt like chattel waiting in so many lines. My kids did love the arcade though!
Stayed 2 nights in Apr 2026

10/10 Excellent

Mikael

Stayed 3 nights in Feb 2026

10/10 Excellent

Nancy

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Ovilio

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Nov 2025

6/10 Okay

SOK IN

Stayed 2 nights in Feb 2026

8/10 Good

Peter

Stayed 2 nights in Oct 2025

8/10 Good

Christine

Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Jan 2026

10/10 Excellent

Sarmad

Liked: Cleanliness, property conditions & facilities
Super good
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Great place Golf course was supreme
Stayed 1 night in Feb 2026

4/10 Poor

Cody

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was not as advertised. Everything was booked and could not do what we wanted to do. Shower was leaking, bed stains. Not a great experience for Valentine’s Day weekend.
Stayed 1 night in Feb 2026

10/10 Excellent

Tim

Stayed 2 nights in Feb 2026

8/10 Good

Surinder Paul Singh

Traveled with partner
Liked: Cleanliness, amenities
Room was good but water seeped out of shower glass door ,there was no way to keep a towel on the floor as the shower door opened out and a towel on the floor stopped the door from opening or closing Restaurants were ok but had a bad experience on my day of checkout at Rockwood restaurant The bagel (multigrain) was so hard that it was difficult to chew on The server brought another but that was also equally bad
Stayed 4 nights in Jan 2026

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Staff were lovely!
Stayed 2 nights in Dec 2025

10/10 Excellent

Igor, Los Angeles

Stayed 1 night in Jan 2026

4/10 Poor

Abeer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and seemed neglected. The curtains were hard to open with some broken hooks. The room had 3 types of flooring and the carpet was dirty, some cracked title in the bathroom and the glass divider between the toilet and the shower was dirty. For the price that we paid for the room, we expected a resort like room with lush, fresh and modern rooms.
Stayed 1 night in Jan 2026

8/10 Good

Elen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2026

10/10 Excellent

Simona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great customer service, wonderful place for kids
Stayed 3 nights in Jan 2026

10/10 Excellent

Nancy, Beverly Hills

Stayed 2 nights in Jan 2026

6/10 Okay

Kevin

Stayed 1 night in Jan 2026

2/10 Terrible

Jae Ik

Heater was out of order. We called service twice and technician showed up in an hour. A lady at the front desk called us and said she would give the key of other room and told me to call her back when we were ready to move. And nobody received my phone for 15 min and I had to go down to the fpront to get the key.
Stayed 2 nights in Jan 2026

10/10 Excellent

Renlong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great view and experience!
Stayed 2 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Really nice resorts. The first room I had was pretty noisy during the night but after being moved to a new room that was fine and it also seemed to be a fresher remodel
Stayed 2 nights in Jan 2026