Staff were great and attentive. Monserat, Sahara at the FD and Andrian n Cristian at the pool provided great service!
I really enjoyed all the pools and food options. What I like least was around the pool area it was a little dirty. The staff does not go around often picking up. There was trash around
Water slide was lots of fun, friendly staff and the bar was nice too.
The property offered many amenities for children to enjoy. The two main water slides were fun for kids and adults. Poolside food was expensive but this is usually at most resorts. The poolside lounges were in need for an update. The interior of the resort was nice. The bedroom were nice as well with large high quality TVs. Prior to my stay, I was hoping to have a 9.3/10 experience but I left with a 8.2/10 experience. However, my kids had a fun time and if one is going to a place with kids, you want your kids to be happy. Approximately 10 minutes away there is a high-end shopping district. Definitely worth going. If you want an amazing breakfast go to “FIX.” Their waffles were amazing! I hope this helps.
Great resort with friendly staff. However... the beds are ROCK hard and the pillows are flat and it's like wadding up a pillow case and putting it under your head. We all woke up with our backs hurting (even our kids). The AC unit was really loud and ended up almost completely turning it off so it would wake us up. I don't mind that they do housekeeping every 4 days... but 2 towels for 4 people and only 1 extra roll of TP doesn't cut it.
The property is absolutely beautiful! We also enjoyed the fact that the resort is pet friendly. The staff is friendly, engaging and very helpful. This was our second stay and we will plan to stay at the property again in the future.
Setting and location
Pool area crowded, limited service, most staff members were not wearing masks, and overall cleanliness need improvement.
Love the fact that this is a family friendly resort
In a very nice area! Liked the adult pool also! Room was great! And very quiet on the balcony
We would go back.
We had a great time, our 5 year old daughter really enjoyed the pool area and small water slide. This is a great place for families. We will definitely be back.
Love the size of the room. The quick check in and check out. The
Hyatt Regency Indian Wells Resort & Spa places you within 3 miles (5 km) of popular attractions like Indian Wells Tennis Garden and El Paseo Shopping District. This 530-room, 4-star resort welcomes business and leisure travelers with 9 outdoor pools, a golf course, and a full-service spa.
Enjoy a leisurely bite to eat at Lantana, the resort's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start your day off with full breakfast, available for a fee.
65-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Balconies or patios, coffee makers, and free local calls are also available.
Hyatt Regency Indian Wells Resort & Spa features a golf course, a full-service spa, and 9 outdoor pools. Valet parking is offered for USD 28 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this spa resort include a free water park, a lazy river, and a children's pool.
Staff were great and attentive. Monserat, Sahara at the FD and Andrian n Cristian at the pool provided great service!
I really enjoyed all the pools and food options. What I like least was around the pool area it was a little dirty. The staff does not go around often picking up. There was trash around
Thank you for reviewing your recent stay with us. Although this is not the level of service we are accustomed to, your feedback has provided valuable insight on how we will move forward. We appreciate your visit and hope you give us an opportunity in the future to provide a better experience. -Best, General Manager
Water slide was lots of fun, friendly staff and the bar was nice too.
Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort & Spa. We are thrilled to hear you enjoyed HyTides Waterpark! It is a guest favorite this time of year! We appreciate your visit and hope to see you again soon. -Best, General Manager
The property offered many amenities for children to enjoy. The two main water slides were fun for kids and adults. Poolside food was expensive but this is usually at most resorts. The poolside lounges were in need for an update. The interior of the resort was nice. The bedroom were nice as well with large high quality TVs. Prior to my stay, I was hoping to have a 9.3/10 experience but I left with a 8.2/10 experience. However, my kids had a fun time and if one is going to a place with kids, you want your kids to be happy. Approximately 10 minutes away there is a high-end shopping district. Definitely worth going. If you want an amazing breakfast go to “FIX.” Their waffles were amazing! I hope this helps.
Hi Aaron, thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort & Spa. We are thrilled to hear you and your children both enjoyed HyTides Waterpark! It is a guest favorite this time of year! We appreciate your visit and hope to see you again soon. Best, General Manager
Great resort with friendly staff. However... the beds are ROCK hard and the pillows are flat and it's like wadding up a pillow case and putting it under your head. We all woke up with our backs hurting (even our kids). The AC unit was really loud and ended up almost completely turning it off so it would wake us up. I don't mind that they do housekeeping every 4 days... but 2 towels for 4 people and only 1 extra roll of TP doesn't cut it.
Hi Danielle, we appreciate the comments regarding your recent stay at Hyatt Regency Indian Wells. Your feedback has been forwarded to the appropriate department for correction and training and we do hope to welcome you back soon! -Best, General Manager
The property is absolutely beautiful! We also enjoyed the fact that the resort is pet friendly. The staff is friendly, engaging and very helpful. This was our second stay and we will plan to stay at the property again in the future.
Hello Collin, We absolutely value all of our guests, even our furry ones. It's excellent news to hear you had such a good visit with us; we are most excited to welcome you back for your third stay with us, hopefully very soon. Best, Mike Waddell, General Manager
Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort & Spa. We are thrilled to hear our staff provided great customer service! We appreciate your visit and hope to see you again soon. -Best, General Manager