The Westin Crystal City4.0 out of 5.0
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Recent guest reviews
Staff was very accomodating (I use a cane, and needed to have a cab called for me, which they did immediately). Room is comfortable. Dining room food was fine, and the wait staff also helpful. Room was clean and quiet. My phone charger died, and the front desk staff went down to housekeeping and returned with a left behind charger for me to borrow for the rest of my stay - saved the day for me, as I needed to get work done! I will plan to stay here again when work brings me back later this year.
Found the most inexpensive high quality hotel during big event. Other hotels in the same area where going for up to two hundred dollars more. Very convenient to travel the metro.
The food in the restaurant was fair and the service was slow. Otherwise, this is a very nice hotel. Free shuttle to and from Reagan International Airport. Close to the Metro. Hotel staff was very nice.
Stayed at Westin Crystal City on Jan 10-11th. Had a meeting on morning of 11th. No water in room, telephone did not work to complain. Went to an important meeting in DC with no shower and a dry shave. Westin solution, they credited my account $26.00. Totally unsatisfactory experience and corporate follow-up.
Located close to downtown. Very conveniently located near metro station. So no need to take car to visit places as parking is a big challenge in downtown. Surely recommend this hotel.
Had to make a last minute reservation because of flight cancelation. The price was reasonable and I was surprised at how nice the entire experience was. Restaurant food was very good. They've also got a free airport shuttle.
The hotel was very convenient to DC, clean and the staff was very helpful.
Although very confusing and difficult to locate using my gps, once there, we were very comfortable. Staff, room, and restaurant were very pleasant.
Nice hotel and staff, but food and drink prices were high
Loved the showers here, and the room was clean and comfortable. Easy walk to metro as well.
Room was very clean, bed was super comfortable. Had all the amenities we needed and the staff was very helpful except when ordering room service.
I had business meetings near and in the White House. The nearby hotels were incredibly expensive so I booked this one. It was only 8 minutes away when I drove there in the evening and back to the Mall area in the morning. Very nice rooms. Decent food in the bar area. Parking was pricey ($32).
Hotel is ideally situated less then two minutes from the Metro. Recently updated, nice decor, comfortable rooms. The staff was all great, very nice and professional. Soundproofing does need some attention, tho. Every time a door was opened or closed, you can definitely hear it in our room, along with every cough and commercial. Wifi is $13 per day, ridiculous, in my opinion.
Hotel was located close to Ronald Reagan airport with a shuttle to take you back and forth. Right across the street from a Metro station, making it convenient to get into D.C. Updated, clean, room with many amenities. Restaurant and bar in the hotel, but no other restaurants extremely close by.
Overall I had a very pleasant stay at the Westin. Room and amenities are great. Hotel staff are very courteous and well trained. Food is overpriced and quality is hotel average (with a few exceptions - the berry pancakes were great!). Only stain on my week at the Westin was on the last night of my stay. There was very loud street work in front of the hotel from about 2pm until well after 2am. When I called the night manager to request to be moved to the side of the hotel where there wasn't construction noise, he informed me that no other rooms were available. Instead, he offered me earplugs. For a hotel that exceeded expectations in all other regards I would have expected more mitigation than earplugs (offer to move me to another Westin in the DC area, comped night in the future, etc.).
Very nice hotel right down in the city. I chose this one based on being picked up by a trolley tour in Washington DC. Very nice facilities and friendly people on staff.
Very comfortable room and bed. Nice upgrades in the shower! Staff was very gracious and professional. If you are driving, be prepared for $32 / day parking.
The staff were cordial and extremely helpful and accommodating. Especially, Kyle the bartender and Samuel at check in!
The hotel is close to Crystal City underground stores. It is also within 5 miles to Smithsonian museums and the National Mall. Access to the Metro, buses, and taxicabs is in close proximity to the hotel. Although the hotel does not have a pool, the fitness center was well equipped.
We needed a place to crash when our flight was cancelled and rescheduled for the next day. We got a great deal through Orbitz. The staff was warm and helpful, and the room was large and the bed very comfortable. Bathroom was elegant. Free shuttle to and from the airport was a big plus.
Located in Crystal City, The Westin Crystal City is within a few miles (5 km) of popular sights such as Jefferson Memorial and Arlington National Cemetery. This 217-room, 4-star hotel has a restaurant, a 24-hour health club, and a free airport shuttle. Near the airport, it's also near Lincoln Memorial and Arsenal.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with full breakfast served for a fee.
All 217 air-conditioned rooms provide coffee makers, free weekday newspapers, and phones. Guests can expect WiFi and cable TV. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include ironing boards and desks.
Guests of The Westin Crystal City enjoy a 24-hour health club, WiFi in public areas, and 4 meeting rooms. Parking is USD 34 per night (USD 40 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and a computer station.