I liked the car charging, even though staff had no idea where fob was to turn it on. Hallway carpet was filthy, no breakfast, mold in bathroom and vents, bugs in ac unit, didn’t service room everyday, smoke alarm went off as it was old in the room. Took 20 minutes to get them to service it while it blasted while I was dressing. Dated, beds and pillows mediocre. Spent 840 for 4 nights. No microwave. Room small. Little storage.Had bites on my back, but didn’t see bed bugs so can’t prove it. Always a different person at desk and none were friendly. I asked for a receipt and got rolled eyes at me, with huffing and puffing and a long wait. It was one of the most overpriced, poorly staffed, lackluster places I’ve ever stayed in, and I travel guide a bit. Avoid!!!!!
Nice staff
Clean. Friendly. Great location.
Nothing was outstanding, only ok. The air conditioner/heater was very noisy and cycled on like every two minutes. The toilet or the one in the room adjoining, refilled every ten minutes or so. The symphony was not good. Wi-fi was fast. Breakfast offerings were the same each day. Best thing was the yougurt, or if you like waffles. Place could use a little sprucing up. The coffee could be stronger, the microwave was not intuitive.
Nice hotel, clean. Nice little breakfast. Good price.
Well-kept property close to Interstate and amenities (gas, food, pharmacy, etc.) without traffic and congestion on main road. Go early for complementary breakfast as seating area fills up, especially on weekends.
The room was freezing when we checked u . It took a little while to warm up once we put the geat on. Room was clean and bed was comfortable. The pillows were horrible.
No comment. I know they renovated the property in the rooms a few years ago. Kitchen could use a redo.
We've stayed here a number of times and would return any time we're needing a hotel in the area. Beds are very comfortable. Free continental breakfast. Staff is very friendly.
Much more than expected, the room was clean and bathroom as well. everything was in order. the location is very convenient, there are restaurants, gas stations, supermarket within less than 5 miles.
Easy 15 minute drive to Mystic. Simple hotel but met our needs. Very comfortable beds too.
King suite was big and comfortable Good place for a night or two
Located within 2 miles (3 km) of Cedar Ridge Golf Course, Sleep Inn & Suites Niantic is within 3 miles (5 km) of Childrens Museum of Southeastern Connecticut. This 73-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is served each morning from 7 AM to 10 AM.
All 73 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include ironing boards, desks, and wardrobes or closets.
Guests staying at Sleep Inn & Suites Niantic enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, coffee/tea in a common area, and a computer station.
I liked the car charging, even though staff had no idea where fob was to turn it on. Hallway carpet was filthy, no breakfast, mold in bathroom and vents, bugs in ac unit, didn’t service room everyday, smoke alarm went off as it was old in the room. Took 20 minutes to get them to service it while it blasted while I was dressing. Dated, beds and pillows mediocre. Spent 840 for 4 nights. No microwave. Room small. Little storage.Had bites on my back, but didn’t see bed bugs so can’t prove it. Always a different person at desk and none were friendly. I asked for a receipt and got rolled eyes at me, with huffing and puffing and a long wait. It was one of the most overpriced, poorly staffed, lackluster places I’ve ever stayed in, and I travel guide a bit. Avoid!!!!!
Nice staff
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. I will share your wonderful comments with them as I know it will encourage them to hear that a guest has noticed their efforts. We appreciated the opportunity to host you and look forward to your return. Sincerely, Hotel Manager
Dear Guest, Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I'm very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I'm happy that you had such a pleasant stay with us. We look forward to having you with us again very soon. Sincerely, Hotel Manager
Clean. Friendly. Great location.
Dear Guest, Thank you so much for your kind words. We strive to provide our guests with the best service and the most comfortable stay. I'm so pleased that you found us a clean, convenient and friendly place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
Nothing was outstanding, only ok. The air conditioner/heater was very noisy and cycled on like every two minutes. The toilet or the one in the room adjoining, refilled every ten minutes or so. The symphony was not good. Wi-fi was fast. Breakfast offerings were the same each day. Best thing was the yougurt, or if you like waffles. Place could use a little sprucing up. The coffee could be stronger, the microwave was not intuitive.
Dear Guest, Thank you for your review. I apologize you only found us average and did not experience all of the reasons so many guests consider us their second home. I’m sorry we didn’t live up to your standards. It’s a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future. When you need us, we’ll be here for you. Sincerely, Hotel Manager
Nice hotel, clean. Nice little breakfast. Good price.
Dear Guest, Thank you for choosing our hotel for your stay and your appreciation. It’s nice to hear that you liked the cleanliness , breakfast, and price. Certainly, a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcoming you again at the earliest, Sincerely, Hotel Manager.
Well-kept property close to Interstate and amenities (gas, food, pharmacy, etc.) without traffic and congestion on main road. Go early for complementary breakfast as seating area fills up, especially on weekends.
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 ratings. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager
Dear Guest, Thanks for your stay at our hotel. We are sorry that you had a very unpleasant stay at our hotel. We have seriously taken note of your comments about multiple issues, which made your stay undesirable. It is clear that we have let you down, and for that we apologize. This is not an indication of how we normally do business, and I'm concerned with the quality of your experience. We have taken up the issue with our management team and also instructed to take required action. I hope you will generously give us another chance in the future. We take all comments seriously and will do better for you next time. Sincerely, Hotel Manager