Lobby needs a little updating. Beds and pillows were extremely comfortable. Shower was great. Plenty of hot water!
Friendly staff, clean place to stay. Would stay here again.
The sink was backed up in our room when we checked in but someone came in a couple of minutes and unclogged it but the floor had got wet and the next day when we had got back to the room, there was the smell of must thru out the room. Someone came and checked and said everything was okay and left a bucket under the sink and a can of air freshener. On check out day, the sink filled up again but we were checking out. I let them know at the front desk.
I liked the car charging, even though staff had no idea where fob was to turn it on. Hallway carpet was filthy, no breakfast, mold in bathroom and vents, bugs in ac unit, didn’t service room everyday, smoke alarm went off as it was old in the room. Took 20 minutes to get them to service it while it blasted while I was dressing. Dated, beds and pillows mediocre. Spent 840 for 4 nights. No microwave. Room small. Little storage.Had bites on my back, but didn’t see bed bugs so can’t prove it. Always a different person at desk and none were friendly. I asked for a receipt and got rolled eyes at me, with huffing and puffing and a long wait. It was one of the most overpriced, poorly staffed, lackluster places I’ve ever stayed in, and I travel guide a bit. Avoid!!!!!
Nice staff
Clean. Friendly. Great location.
Nothing was outstanding, only ok. The air conditioner/heater was very noisy and cycled on like every two minutes. The toilet or the one in the room adjoining, refilled every ten minutes or so. The symphony was not good. Wi-fi was fast. Breakfast offerings were the same each day. Best thing was the yougurt, or if you like waffles. Place could use a little sprucing up. The coffee could be stronger, the microwave was not intuitive.
Nice hotel, clean. Nice little breakfast. Good price.
Well-kept property close to Interstate and amenities (gas, food, pharmacy, etc.) without traffic and congestion on main road. Go early for complementary breakfast as seating area fills up, especially on weekends.
Within a short walk of Flanders Plaza Shopping Center, Sleep Inn & Suites Niantic is within 2 miles (3 km) of Cedar Ridge Golf Course. This 73-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is served each morning from 7 AM to 10 AM.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls.
Guests staying at Sleep Inn & Suites Niantic enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include conference space, coffee/tea in a common area, and a computer station.
Lobby needs a little updating. Beds and pillows were extremely comfortable. Shower was great. Plenty of hot water!
Friendly staff, clean place to stay. Would stay here again.
Dear Guest, Thanks for your nice comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. I'm also pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's hospitality. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager
The sink was backed up in our room when we checked in but someone came in a couple of minutes and unclogged it but the floor had got wet and the next day when we had got back to the room, there was the smell of must thru out the room. Someone came and checked and said everything was okay and left a bucket under the sink and a can of air freshener. On check out day, the sink filled up again but we were checking out. I let them know at the front desk.
Dear Guest, Thank you for your stay. Very much concern about the inconveniences due to maintenance issues mentioned in your review. We shall surely check and take action for improvement. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage. Sincerely, Hotel Manager
I liked the car charging, even though staff had no idea where fob was to turn it on. Hallway carpet was filthy, no breakfast, mold in bathroom and vents, bugs in ac unit, didn’t service room everyday, smoke alarm went off as it was old in the room. Took 20 minutes to get them to service it while it blasted while I was dressing. Dated, beds and pillows mediocre. Spent 840 for 4 nights. No microwave. Room small. Little storage.Had bites on my back, but didn’t see bed bugs so can’t prove it. Always a different person at desk and none were friendly. I asked for a receipt and got rolled eyes at me, with huffing and puffing and a long wait. It was one of the most overpriced, poorly staffed, lackluster places I’ve ever stayed in, and I travel guide a bit. Avoid!!!!!
Dear Guest, Thanks for your stay at our hotel. We are sorry that you had a very unpleasant stay at our hotel. We have seriously taken note of your comments about multiple issues, which made your stay undesirable. It is clear that we have let you down, and for that we apologize. This is not an indication of how we normally do business, and I'm concerned with the quality of your experience. We have taken up the issue with our management team and also instructed to take required action. I hope you will generously give us another chance in the future. We take all comments seriously and will do better for you next time. Sincerely, Hotel Manager
Dear Sara,Thank you for your feedback.We're happy to hear that you enjoyed your stay with us and found the beds and pillows comfortable. We'll take your feedback about the lobby into consideration and see what we can do to update it. Thanks for staying with us!Sincerely,Hotel Manager