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Recent guest reviews

Location and pool deck

Very helpful staff. Beautiful hotel perfectly located to walk to any attraction

No windows in my room! Total blackmail if I want a view on my room!

Bathroom shower

Clean, convenient, very walkable, parking was difficult and expensive

Why still now I haven’t received refund of deposit yet? It’s been almost a month.

I have made q complaint

Close to all attractions and easy walk. Definitely overpriced for a room with no view and smells moldy. They charge 40$ a night for self park, overpriced buffet with mediocre food. The staff were all super friendly and helpful at all times. Other than

Arrived @ 4:00 to check in. The registration garage was so full, you could barely park - partly because so many “parking spots” were blocked by building support poles. Poor planning. Stood in a long line to register only to be told our room wasn’t ready and we would be texted when it was. We were told we could just wait in the lobby for the text. I asked what about my car sitting in the 15 minute only spot. I was then told to just go park in the garage. Realize, we couldn’t get our luggage as there was nowhere to take it. The garage is down the road from the hotel, but we did as we were told. At 6:00, still no text, I waited in line again and asked about the room. Miraculously, it just became available on the 4th floor. We reserved a falls view room. Really? Trees grow taller than 4 floors-like the one outside our window. We were told the hotel was full, but they would give us $50 off for relieving us of 2 hours of vacation. At least they acknowledged that they messed up, but they messed up. NOT worth the money & aggravation

Great

very good overall

Location was great.

Its a very safe place and is literally close to the niagara falls.

The hotel is situated in the Clifton Hills area which is fun and has good Boba tea from Coco :D. We enjoyed our stay and will stay there again if we visit Niagara again.

Loved that Clifton Hill was right outside of the door! Downside was that it was hard to get an elevator. Thet were always packed.

5875 Falls Ave Niagara Falls ON

Hotel highlights

  • Walking distance to Clifton Hill and Fallsview Indoor Waterpark
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Sheraton Fallsview Hotel is adjacent to popular attractions such as Queen Victoria Park and Oakes Garden Theatre. This 669-room, 4-star hotel has a full-service spa, a casino, and a water park.


Dining

Enjoy dining at one of 2 onsite restaurants including Massimo’s Italian, which specializes in Italian cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

37-inch TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.


Property features

Sheraton Fallsview Hotel features a full-service spa, a casino, and a water park. Parking is available for CAD 39 per night (CAD 59 per night for valet parking), and there's also a free casino shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Other amenities at this spa hotel include an indoor pool, an outdoor pool, and a children's pool.

Room options

Room, 2 Queen Beds, Balcony, View

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Balcony, View

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Balcony, View

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Sheraton Fallsview Hotel

Everyone (24) Couples (10) Family (28)
5
Everyone

Location and pool deck

By on Sep 22, 2023

5
Partner Couples

Very helpful staff. Beautiful hotel perfectly located to walk to any attraction

By on Sep 20, 2023

1
Everyone

No windows in my room! Total blackmail if I want a view on my room!

By on Sep 12, 2023

4
Partner Couples

Bathroom shower

By on Sep 2, 2023

Review comment responded on Sep 14, 2023

Dear Raj, Thank you for evaluating your stay at the Sheraton Fallsview Hotel. We are happy you enjoyed your overall stay with us and were pleased with the shower in the bathroom of your room. We appreciate your business and hope to welcome you back soon.Best Regards,Daniel Ilias,General Manager

4
Family

Clean, convenient, very walkable, parking was difficult and expensive

By on Aug 27, 2023

2
Friends

Why still now I haven’t received refund of deposit yet? It’s been almost a month.

By on Aug 26, 2023

3
Everyone

By on Aug 21, 2023

4
Everyone

By on Aug 18, 2023

1
Everyone

I have made q complaint

By on Aug 18, 2023

5
Everyone

By on Aug 13, 2023

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