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Recent guest reviews

enviorment and ambience of the place is out of this world

Beautiful! Perfect location since parking can be an issue at the lakes.

One of the best and most relaxing and enjoyable vacations ever. Staff is accommodating, professional, and friendly. Restaurants are superb but make early reservations. Head out away from the visitors and take a look at the surrounding areas. Enjoy,!

The room was perfect with the exception that it *seemed* like the HVAC wasn't working? Admittedly I was only there for one night and was very busy so I did not take the time to call down about it. Turning on the ceiling fan and opening a window was very effective. The views of the lake and mountains were spectacular. Dinner was decent, breakfast buffet was fantastic, service throughout my stay was always very good. I enjoyed using the mobile text service w/the concierge, as this allowed me to very easily make arrangements while hiking.

The service was really amazing. Our son was sick and vomiting all night. They did everything to help with a new crib, new towels, and medicine options all at 2 am! Always felt supported. Superior service!

A very nice service! Pleasure to stay.. .we were upgraded to the the Lake View.

All of the staff were friendly and extremely helpful. We dealt with ski rentals, valet service, ski storage and the concierge for cell phone charging issues. Our stay exceeded our expectations.

Ice skating on Lake Louise, access to hiking, snowshoeing, and cross country skiing right outside the door, generally excellent restaurants. Dislikes: rooms (especially bathrooms) getting old.

Amazing and historic property, but with that came a very small room that didn’t have good attention to detail from the cleaning staff.

Excellent location to great skiing, close to Banff

Nice experience and beautiful location. Needs an update.

Lovely hotel with a breathtaking view. We were complimentary upgraded from a Fairmont room to a 1 bedroom suite with a lake view. Incredible staff, would love the opportunity to stay here again!

Just an incredible experience, as always! This hotel is marvellous, and our "partial view" room actually had an incredible and direct view on the lake and glacier! What a magnificent view to wake up to! And the hotel's Fairview restaurant (although pricey) was succulent! A must-see-and-be in the Rockies!

Hotel is beautiful as is Lake Louise, of course. We were there in the winter and skating/playing hockey just outside the hotel on the lake after a day of skiing was cool. Hotel was bustling, at time annoyingly crowded around the lobby and restaurant areas. Room was nice, pool area is kind of cool but inside with no view of anything, which is a bit disappointing given the amazing surroundings. Overall, good experience since we were skiing at Lake Louise nearby. Shuttle was just ok because the line and wait to get back to the hotel at the end of the day was long.

There are pluses and minuses to this renovated historic hotel. The mountain location is spectacular and the grand entry foyer and common areas are awesome. Room service was very good. Staff was courteous and helpful. One major drawback is that the standard room size is very small, with a very tiny Bathroom. It was quite difficult to fit with our luggage & ski gear.

111 Lake Louise Drive Lake Louise AB

Hotel highlights

  • Steps from Icefields Parkway
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Fairmont Chateau Lake Louise places you next to Icefields Parkway and a short drive from other popular attractions like Lake Louise Mountain Resort. This 4-star resort has 539 guestrooms and offers a full-service spa, an indoor pool, and a health club.


Dining

Relish the American cuisine at Fairview Bar & Restaurant, one of 6 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

Fairmont Chateau Lake Louise's 539 rooms provide coffee makers, safes, and phones. Guests can enjoy cable TV and stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Ironing boards are also available.


Property features

Fairmont Chateau Lake Louise features a full-service spa, an indoor pool, and a health club. Parking is available for CAD 30 per day (CAD 35 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this ski resort include a spa tub, a sauna, and free WiFi in public areas.

Room options

Fairmont Gold, Room

King 1 | Sleeps 2

Fairmont Room, Mountain View

King 1 | Sleeps 2

Deluxe Room Mount Temple, 1 King Bed

King 1 | Sleeps 3

Fairmont Gold, Room, Lake View

King 1 | Sleeps 2

Guest reviews for Fairmont Chateau Lake Louise

Everyone (22) Couples (26) Business (1) Family (9) Friends (2) Other (3)
5
Friends

enviorment and ambience of the place is out of this world

By on Oct 10, 2019

Review comment responded on Oct 15, 2019

It’s great to know you had a wonderful time at Fairmont Chateau Lake Louise!

5
Partner Couples

Beautiful! Perfect location since parking can be an issue at the lakes.

By on Sep 21, 2019

Review comment responded on Sep 23, 2019

We’re so pleased you enjoyed your visit.

5
Everyone

One of the best and most relaxing and enjoyable vacations ever. Staff is accommodating, professional, and friendly. Restaurants are superb but make early reservations. Head out away from the visitors and take a look at the surrounding areas. Enjoy,!

By on Sep 4, 2019

Review comment responded on Sep 6, 2019

It’s great to know you had a wonderful time at Fairmont Chateau Lake Louise!

5
Everyone

The room was perfect with the exception that it *seemed* like the HVAC wasn't working? Admittedly I was only there for one night and was very busy so I did not take the time to call down about it. Turning on the ceiling fan and opening a window was very effective. The views of the lake and mountains were spectacular. Dinner was decent, breakfast buffet was fantastic, service throughout my stay was always very good. I enjoyed using the mobile text service w/the concierge, as this allowed me to very easily make arrangements while hiking.

By on Aug 5, 2019

Review comment responded on Aug 6, 2019

It’s great to know you had a wonderful time at Fairmont Chateau Lake Louise!

3
Everyone

By on Jul 20, 2019

Review comment responded on Jul 22, 2019

We’re sorry to learn your visit was below expectations.

5
Family with small children

The service was really amazing. Our son was sick and vomiting all night. They did everything to help with a new crib, new towels, and medicine options all at 2 am! Always felt supported. Superior service!

By on May 15, 2019

Review comment responded on May 15, 2019

It’s great to know you had a wonderful time at Fairmont Chateau Lake Louise!

4
Everyone

A very nice service! Pleasure to stay.. .we were upgraded to the the Lake View.

By on Apr 23, 2019

Review comment responded on Apr 23, 2019

We’re so pleased you enjoyed your visit.

5
Everyone

All of the staff were friendly and extremely helpful. We dealt with ski rentals, valet service, ski storage and the concierge for cell phone charging issues. Our stay exceeded our expectations.

By on Apr 2, 2019

Review comment responded on Apr 3, 2019

We’re so pleased you enjoyed your visit.

5
Everyone

By on Mar 19, 2019

Review comment responded on Apr 1, 2019

Thank you for your review!

5
Everyone

By on Feb 28, 2019

Review comment responded on Apr 1, 2019

Thank you for your review!

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