Rimrock Resort Hotel Banff by Accor

4.0 star property
Eco-certified resort with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Rimrock Resort Hotel Banff by Accor

Lobby sitting area
2 bars/lounges
Ice skating
2 bars/lounges
2 bars/lounges

Popular amenities

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    ‪3 min walk‬
  • Banff Gondola
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪7 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Queen bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

Classic Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Banff

Located in Sulphur Mountain District, Rimrock Resort Hotel Banff by Accor is adjacent to Upper Hot Springs and within a 5-minute walk of other popular sights like Banff Gondola. This 333-room resort welcomes guests with 2 restaurants and conveniences like a full-service spa and an indoor pool.

What's nearby

  • Upper Hot Springs - 3 min walk - 0.2 miles
  • Banff Gondola - 3 min walk - 0.2 miles
  • Banff Lake Louise Tourism Bureau - 6 min drive - 2.8 miles
  • Banff National Park Information Centre - 7 min drive - 3.0 miles
  • Banff Centre for Arts and Creativity - 7 min drive - 2.8 miles

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬7 min drive
  • ‪Banff Avenue Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬1 min drive

About this property

Rimrock Resort Hotel Banff by Accor

Eco-certified resort with 2 restaurants and a full-service spa
Guests of Rimrock Resort Hotel Banff by Accor enjoy a full-service spa, an indoor pool, and a gym. Parking is available for CAD 33.60 per night (CAD 47.25 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs resort include a sauna, free WiFi in public areas, and a hot tub.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Secured, covered self parking on site (CAD 33.60 per night)
  • Secured, covered valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 45 for adults and CAD 8 to 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 27 2025 to June 1 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 66.71 per accommodation, per day
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 45 for adults, and CAD 8 to 45 for children
  • Covered self parking fee: CAD 33.60 per night (in/out privileges)
  • Covered valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 66.71 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Frequently asked questions

Is a free cancellation option available at Rimrock Resort Hotel Banff by Accor?

Rimrock Resort Hotel Banff by Accor offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Rimrock Resort Hotel Banff by Accor?

As of Aug 3, 2025, prices found for a 1-night stay for 2 adults at Rimrock Resort Hotel Banff by Accor on Aug 13, 2025 start from $594.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Rimrock Resort Hotel Banff by Accor?

This resort is situated in Sulphur Mountain District, just steps from Upper Hot Springs and Banff Gondola. You'll also find Sulphur Mountain and Minnewanka Loop / Lake Johnson within a short drive.

Is parking available on site at Rimrock Resort Hotel Banff by Accor?

Yes, secured valet parking is offered for CAD 47.25 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is a spa located at Rimrock Resort Hotel Banff by Accor?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments. Note that spa services and facilities will be unavailable from July 27 2025 until June 1 2026 (subject to change).

Does Rimrock Resort Hotel Banff by Accor include a casino at the property?

No, Rimrock Resort Hotel Banff by Accor doesn't have a casino.

Is there an indoor pool at Rimrock Resort Hotel Banff by Accor?

Yes, this resort has an indoor pool along with a hot tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Rimrock Resort Hotel Banff by Accor a good place to stay for couples?

There are many amenities for couples at this resort, including an indoor pool and 2 bars plus some guestrooms feature fireplaces.

Does Rimrock Resort Hotel Banff by Accor have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Rimrock Resort Hotel Banff by Accor have a restaurant with a breakfast menu?

Yes, Rimrock Resort Hotel Banff by Accor has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Rimrock Resort Hotel Banff by Accor allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Rimrock Resort Hotel Banff by Accor for a fee of CAD 66.71 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Rimrock Resort Hotel Banff by Accor?

No, this resort doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Rimrock Resort Hotel Banff by Accor?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy valley or mountain views.

Does Rimrock Resort Hotel Banff by Accor host weddings?

There are wedding services available at Rimrock Resort Hotel Banff by Accor if that's in your vacation plans.

Rimrock Resort Hotel Banff by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 895 out of 1220 reviews
Rating 8 - Good. 186 out of 1220 reviews
Rating 6 - Okay. 82 out of 1220 reviews
Rating 4 - Poor. 39 out of 1220 reviews
Rating 2 - Terrible. 18 out of 1220 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Man Kwong

Stayed 2 nights in Apr 2025

10/10 Excellent

Justin

Stayed 2 nights in Apr 2025

10/10 Excellent

Aurora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Rimrock Hotel in April 2025 and were genuinely pleased with the entire facility. We enjoyed breakfast buffet at Primrose, watching hockey games and drinks at Divas, coffee and snacks from the coffee shop, etc. The front desk and concierge staff were helpful and efficient, and it was helpful to borrow show chains for our shoes as recommended by the concierge for hiking. Parking was convenient and reaching the destinations on our itinerary was easy and hassle free. We highly recommend Rimrock Hotel for their great views, amenities like their outdoor fire pits, sauna, gym and spa but most importantly, the very relaxing environment throughout the property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel with a view and great service beautiful rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The mountain views from this hotel are stunning. Great staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristle

Stayed 1 night in Apr 2025

6/10 Okay

Thaddeus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2025

10/10 Excellent

Jason

Stayed 2 nights in Apr 2025

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Neil

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

SAIRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Concierge was amazing, front desk services was okay, housekeeping was disappointing and food services was impeccable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yuqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite comfortable for family. The area around it is beautiful and quiet. It is very close to up hot spring and Banff gondola , but it is a bit far away from the town. The restaurants inside the hotel are a little expensive and lack of choice. Anyway, I think it is a good spot to stay and relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, so friendly and helpful! Nice restaurant and spa on site, conveniently located close to Banff hot springs and gondola.
Stayed 1 night in Apr 2025

10/10 Excellent

MALOURDES

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 👌 👍
Stayed 2 nights in Apr 2025

6/10 Okay

glenis

Stayed 2 nights in Apr 2025

10/10 Excellent

Ramod, Edmonton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice upscale experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Tajvir

Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal property and excellent staff.
Stayed 2 nights in Apr 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST EXPERIENCE EVER

hotels.com over charged me $200 andnim running through hoops trying to get it back, hotel was terrible, service, room everything and was so far from what was expected. will never use hotels.com or stay at the rimrock ever again
Stayed 2 nights in Apr 2025