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Rimrock Resort Hotel Banff

4.0 star property
Eco-certified Banff resort in Sulphur Mountain District with 2 restaurants

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Photo gallery for Rimrock Resort Hotel Banff

Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Exterior
Suite, 1 Bedroom, View | Premium bedding, pillowtop beds, minibar, in-room safe
2 restaurants, breakfast served
Reviews
9.4

Exceptional

Popular amenities

  • Hot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • PoolPoolPool
  • Spa
  • Parking availableParking availableParking available

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Popular LocationUpper Hot Springs3 min walk
  • Popular LocationBanff Gondola4 min walk
  • Popular LocationBanff Centre for Arts and Creativity9 min drive
  • AirportCalgary, AB (YYC-Calgary Intl.)100 min drive

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Room options

View all photos for Deluxe Room, 2 Queen Beds, View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

10/10 Exceptional
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 King Bed

10/10 Exceptional
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Queen Beds

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Banff

Located in Sulphur Mountain District, Rimrock Resort Hotel Banff is adjacent to Upper Hot Springs and within a 5-minute walk of other popular sights like Banff Gondola. This 333-room resort welcomes guests with 2 restaurants and conveniences like a full-service spa and an indoor pool.
View more Resorts in BanffOpens in a new window

What's nearby

  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Banff National Park Information Centre - 6 min drive
  • Banff Lake Louise Tourism Bureau - 7 min drive
  • Banff Centre for Arts and Creativity - 9 min drive

Getting around

  • Banff Station - 12 min drive
  • The nearest major airport is Calgary International Airport (YYC): 101-min drive, 88 mi/141.6 km.

Restaurants

  • Banff Upper Hot Springs - 4 min walk
  • Banff Ave Brewing Co - 5 min drive
  • Sky Bistro - 1 min drive
  • McDonald's - 5 min drive
  • Chuck's Steakhouse - 6 min drive

About this property

Rimrock Resort Hotel Banff

Eco-certified Banff resort in Sulphur Mountain District with 2 restaurants
Guests of Rimrock Resort Hotel Banff enjoy a full-service spa, an indoor pool, and a gym. Parking is available for CAD 32.00 per night (CAD 45 per night for valet parking), and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs resort include a sauna, free WiFi in public areas, and a spa tub.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, minibars, and coffee makers are also standard.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Area shuttle
  • Secured, covered self parking on site (CAD 32 per night)
  • Secured, covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 8 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 3 2024 to May 17 2024 (dates subject to change):
  • Parking area
The following facilities are closed seasonally each year. They will be closed from July 26 to October 12:
  • One of the dining venues
The property will be renovating from May 3 2024 to May 17 2024 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 60 per accommodation, per day
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 8–35 per person
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 4 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff

Frequently asked questions

Is a free cancellation option available at Rimrock Resort Hotel Banff?

Rimrock Resort Hotel Banff offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Rimrock Resort Hotel Banff?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Rimrock Resort Hotel Banff on May 30, 2024 start from $460.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Rimrock Resort Hotel Banff?

This resort is situated in Sulphur Mountain District, just steps from Upper Hot Springs and Banff Gondola. You'll also find Fairmont Banff Springs Bowling Centre and Sulphur Mountain within a short drive.

Is parking available on site at Rimrock Resort Hotel Banff?

Yes, secured valet parking is offered for CAD 45 per night with in/out privileges. Accessible parking and electric car charging are also available for guests. Parking services will be unavailable between May 3 2,024 and May 17 2,024 (dates subject to change).

Is a spa located at Rimrock Resort Hotel Banff?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, body wraps, and couples treatments. The spa is not open daily but only on select days.

Does Rimrock Resort Hotel Banff include a casino at the property?

No, Rimrock Resort Hotel Banff doesn't have a casino.

Is there an indoor pool at Rimrock Resort Hotel Banff?

Yes, this resort has an indoor pool along with a spa tub. Guests have pool access between 8:00 AM and 10:00 PM.

Is Rimrock Resort Hotel Banff a good place to stay for couples?

There are many amenities for couples at this resort, including an indoor pool and 2 bars plus some guestrooms feature fireplaces.

Are there hot tubs at Rimrock Resort Hotel Banff?

Yes, this resort has a spa tub.

Does Rimrock Resort Hotel Banff have a restaurant with a breakfast menu?

Yes, Rimrock Resort Hotel Banff has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Rimrock Resort Hotel Banff allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Rimrock Resort Hotel Banff for a fee of CAD 60 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Rimrock Resort Hotel Banff?

No, this resort doesn't feature connecting guestrooms.

Can I book a room with a balcony at Rimrock Resort Hotel Banff?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy valley or mountain views.

Does Rimrock Resort Hotel Banff host weddings?

There are wedding services available at Rimrock Resort Hotel Banff if that's in your vacation plans.

Rimrock Resort Hotel Banff Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 981 out of 1295 reviews" "
Rating 8 - Good. 202 out of 1295 reviews" "
Rating 6 - Okay. 61 out of 1295 reviews" "
Rating 4 - Poor. 32 out of 1295 reviews" "
Rating 2 - Terrible. 19 out of 1295 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with partner
Beautiful hotel! Staff were friendly and accommodating. It was very quiet to sleep and was not interrupted once. Area is very close to the hot springs and the gondola, which is convenient. Would love to go back some day.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anastasia, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Jb

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 3 nights in Feb 2024

8/10 Good

Keith

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was high class, clean, beautiful. Parkade is tight, especially on a busy weekend when there are not enough spots. Staff were very good, friendly and helpful. As with most hotels, drink prices in the lounge were excessive.
Stayed 2 nights in Feb 2024

10/10 Excellent

Usman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff customer service was top notch!
Stayed 1 night in Feb 2024

6/10 Okay

Mike, St Albert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice but much too expensive. The parking lot is tight and inconvenient for $25 per night. The gym/spa/pool area are adequate. Carpets are worn and bubbling up. Overall, clean and comfortable rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Kai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels that I have ever stayed!
Stayed 4 nights in Feb 2024