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Kanata Kelowna Hotel & Conference Centre

3.0 out of 5.0
Overview Reviews Amenities & Policies
2429 Highway 97 N, Kelowna, BC
1-844-663-2269
3.5
out of 5
Average Guest Review
See all 9 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 3.5
Hotel condition 4.5

This hotel is most popular for:

  • Family
  • Couples
  • Everyone

Recent guest reviews

The staff are very friendly and accommodating . Great location and free breakfast has a good variety

Clean room and nice breakfast I satisfy 100 % with staff

Stayed here several times when it was a holiday inn and the beds were great. This time it was like laying in a lounge chair with the feet and head raised. Terrible

Nice enough leaves nothing to the imagination it's just a nice clean hotel in a central enough location

We enjoyed being close to all we needed. The were pleasant and accommodating. The breakfast was very good!

The room and all were fine. Nothing exceptional, nothing unreasonable. We had one main issue with the hotel in general. Our room wasn't ready until the absolute check in time - 4pm. So when we arrived at 3 - we waited for an hour in the lobby, all the while they were checking in other people with equivalent rooms (std 2 queen). I guess ours was pre-assigned and we had bad luck on the cleaning schedule? I couldn't say, but it put a bad taste in our mouths to arrive after travelling to wait an hour watch everyone else check in.

Friendly, efficient reception. 2 queen room had lots of room. Hot breakfast station was always kept full. Hotel showing signs of wear - could use updating given the cost of the room.

We arrived to find out the pool was closed and let me tell you if you have ever traveled with small children you know what I'm talking about with "not" being able to go and swim. When we contacted Orbitz to let them know we were not happy to find out after arriving there was no pool, especially when that was something we specifically searched for when looking into staying here. Orbitz did not help us at all with this, they just explained we were under a "no refund" contract so beware when booking with them because anything can change with the hotel and they don't seem to care when working directly with you. The hotel Manager on the other hand was able to call Orbitz for us and reverse the charges so we could then just settle with the hotel directly and at a better rate because of the incontinences we had experienced. We will never use Orbitz again but we would consider staying at this hotel in the future just based on the customer service from the staff and not to mention giving us water park passes to compensate for the lack of a swimming pool. Hotel all in all was great, thanks to the great staff there.

The hotel is very clean and comfortable. Staff was super. Convient to downtown and airport and many other places. You won't regret staying here.

2429 Highway 97 N Kelowna BC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Central Okanagan, Kanata Kelowna Hotel & Conference Centre is adjacent to Columbia Mountains and a short stroll from Mission Creek Regional Park. This 3-star hotel has 190 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

The 190 rooms have an array of amenities, including coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and Smart TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes and ironing boards. Housekeeping is available once per stay.


Property features

At Kanata Kelowna Hotel & Conference Centre, guests enjoy an indoor pool, a fitness center, and a spa tub. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Comfort Room, 1 Queen Bed

1 Queen Bed | Sleeps 2
$81* Per night/room Dec 22 - Dec 23

Deluxe 2 Room Suite, 1 King Bed

1 King Bed | Sleeps 2

Deluxe 2 Room Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Business Room, 1 King Bed

1 King Bed | Sleeps 2

Comfort Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Kanata Kelowna Hotel & Conference Centre

Everyone (1) Couples (2) Business (1) Family (6) Other (1)
5
Families Families

The staff are very friendly and accommodating . Great location and free breakfast has a good variety

By on Sep 19, 2019

Review comment responded on Sep 20, 2019

Thank you for the kind review. We hope to see you again at the Kanata Kelowna Hotel and Conference Center. Safe travels,

5
Families Families

Clean room and nice breakfast I satisfy 100 % with staff

By on May 7, 2019

Review comment responded on May 8, 2019

Thank you for you kind review. We are happy to hear that you have enjoyed your stay with us. Thank you for staying and safe travels.

2
Everyone

Stayed here several times when it was a holiday inn and the beds were great. This time it was like laying in a lounge chair with the feet and head raised. Terrible

By on Nov 10, 2018

Review comment responded on Nov 10, 2018

We are so sorry that your stay with us was less than stellar. All of the beds in the main section were replaced just this October with brand new Westburry Plush from Simmons. They are truly delightful. We are looking to replace the beds in our tower rooms soon.

3

nice

Singles

Nice enough leaves nothing to the imagination it's just a nice clean hotel in a central enough location

By on Mar 20, 2015

3

getaway

Couples

We enjoyed being close to all we needed. The were pleasant and accommodating. The breakfast was very good!

By on May 21, 2013

3

medium

Couples

The room and all were fine. Nothing exceptional, nothing unreasonable. We had one main issue with the hotel in general. Our room wasn't ready until the absolute check in time - 4pm. So when we arrived at 3 - we waited for an hour in the lobby, all the while they were checking in other people with equivalent rooms (std 2 queen). I guess ours was pre-assigned and we had bad luck on the cleaning schedule? I couldn't say, but it put a bad taste in our mouths to arrive after travelling to wait an hour watch everyone else check in.

By on Aug 27, 2012

3

overnight stay

Families

Friendly, efficient reception. 2 queen room had lots of room. Hot breakfast station was always kept full. Hotel showing signs of wear - could use updating given the cost of the room.

By on Aug 26, 2012

3

orbitz never told us the pool was closed

Families

We arrived to find out the pool was closed and let me tell you if you have ever traveled with small children you know what I'm talking about with "not" being able to go and swim. When we contacted Orbitz to let them know we were not happy to find out after arriving there was no pool, especially when that was something we specifically searched for when looking into staying here. Orbitz did not help us at all with this, they just explained we were under a "no refund" contract so beware when booking with them because anything can change with the hotel and they don't seem to care when working directly with you. The hotel Manager on the other hand was able to call Orbitz for us and reverse the charges so we could then just settle with the hotel directly and at a better rate because of the incontinences we had experienced. We will never use Orbitz again but we would consider staying at this hotel in the future just based on the customer service from the staff and not to mention giving us water park passes to compensate for the lack of a swimming pool. Hotel all in all was great, thanks to the great staff there.

By on Jul 12, 2009

5

good place to stay

BusinessTravelers

The hotel is very clean and comfortable. Staff was super. Convient to downtown and airport and many other places. You won't regret staying here.

By on Dec 3, 2008

Kanata Kelowna Hotel & Conference Centre

2429 Highway 97 N, Kelowna, BC V1X 4J2
url importing https://www.orbitz.com/Kelowna-Hotels-Kanata-Kelowna-Hotel-&-Conference-Centre.h1491-p2.Hotel-Reviews