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The Allen Hotel

3.5 out of 5.0

The Allen Hotel

3.5 out of 5.0

Recent guest reviews

Wasn't sure of what to expect from this hotel as I just found it on web search. We were pleasantly surprised. Overall a good visit and I'd stay again but I've listed the pros and cons below as I'm a list person. PROS -Crazy clean. The rooms were clean as was the lobby. I LOVE that they have hardwood floors in the guest rooms. Carpet gets so icky in a guest room. Bathroom was sparkling clean. Shower was awesome. -Super friendly staff. Always smiling, always courteous which in NYC is not a given! -Price. Price was fair for location. -Storage. Maybe an odd thing to put down but hear me out. There were 4 of us in one room, two adults and two teens. These rooms are rather small as I guess all NYC rooms are. Truly, no place to lay out suitcases and get stuff out. However, there is an abundance of nice, clean drawers to store your stuff away. Drawers under the bed, two bedside tables, a desk and a built in armoire gave us plenty of room to store our stuff. Location - wonderfully close to the subway. Neighborhood is in Chinatown or just on the outskirts of it. Walking distance to Little Italy also. Great bagel place (Kossar's) is a five minute walk from the hotel. Also walking distance from Vanessa's Dumplings which I HIGHLY recommend. Neighborhood seemed nice and safe. I was out walking by myself more than antcipated and never felt threatened. Also, there is a Target just down the street which is great for the things you forgot or if your husband comes down with the flu like mine did. CONS Low Towel Supply. Yes, odd comment but we had one day where we forgot to take the Do No Disturb sign off when we left that morning. We'd left all our towels on the floor for housekeeping. Came back that night and of course, our fault for not taking the do not disturb light off. So I went downstairs to request 4 clean towels and they told me they only had ONE clean towel left. SO ODD. It's a small hotel (41 rooms I believe) so I guess they don't keep a huge towel inventory? Room Size-as mentioned above. Small rooms, really small. Book a balcony room so you can step outside on the balcony. Made a huge difference for use. Quite nice as it has a small table and chairs so we'd eat breakfast out there. NO COFFEE IN ROOM. Well, not really. Two packs of crappy instant coffee, some tea bags and an electric kettle. Like I said, Kossar's is a 5 minute walk. Go there for coffee. There is a small restaurant in the lobby with coffee and breakfast stuff but I wanted a NY deli experience so we did Kossar's instead. Overall a great experience. Safe, clean and well priced which frankly in my opinion is all you really need. Yes, the rooms are small but who stays in their hotel room long when in NYC?

I had a one night stay here on a last minute deal due to a late flight change. My room on 2nd floor was spotless and comfortable. The bathroom was tiny but for one night was perfectly adequate and functional. The bed was comfortable. I had a balcony with a great view of ESB at night. Unfortunately it was cold that night so I did not spend too much time out there. The location is great, close to a subway, close to heaps of restaurants and interesting architecture. Try the Tenement Museum and Russ and Daughters cafe - both are just around the corner. Just one slight issue - I organized a late check out with the desk but they did not record that in my booking. So the next day when I came back in from my morning activity, my access to my floor and room had been cancelled and reception was chasing me to remove my luggage. It was sorted out but the service could have been better. Despite this, I would definitely stay here again.

This is a very hip hotel, with historical architecture, in a fantastic location in the LES/Chinatown (Broome and Allen Streets). There are rooms available with nice balconies that look right onto Allen St. It is absolutely wonderful at night. This is a mid-range price hotel for Manhattan, with a 3 star rating. I would say this is right. It is missing that special luxury touch which would make it a 4 star hotel. Mostly the bed and the decoration of the room itself. In that department it is definitely 3 star. PROS Lovely nice sized balcony with a metal table and two metal chairs-so nice for watching NYC do its thing Even though this is a busy road (like all of Manhattan), when you close the balcony door it is not noisy at night. Shower has great water pressure Nice bath products provided Room and bath are nice and clean Great TV, lots of outlets for all your electronics Neato Ipad screen outside the door that shows 'do not disturb, clean room, etc' Lots of storage drawers, and an armoire to hang your clothes (no actual closet) Both air and heat worked well Great internet-each room gets a dedicated network address A kettle in the room-great for tea; not so fun for coffee BUT there is coffee and breakfast (you pay for the bfast) down in the 'Allen Cafe'. It is the same kind of food you would get at a Homewood Suites (waffle maker and mix, etc) There are tons of coffee places and bfast places right around the corner from the hotel, so I would suggest that for your bfast instead. Really really sweet and nice staff that work there CONS 'meh' decorating of room-a very 80s gold and wood theme. All 80's shiny gold accents in the bathroom, with an annoying gold cover on the toilet paper No full length mirror Dirty looking throw pillow and foot cover on bed-they need to throw these away as they look awful. I took them off immediately and put them on the floor to the side Extremely hard mattress due to no boxspring and being on wooden platform - this is a big one for me, so I deduct a star for this alone Only instant coffee in room If you like a more luxury experience, you might want to try a more expensive hotel than this price point. If you would like a 'pretty nice' hotel, then this will do fine.

There are no windows in the rooms on the first floor (which I’m pretty sure is illegal), so if you end up with a room on this floor, you're essentially sleeping in a glorified prison cell or closet. "Deluxe King", more like Deluxe Claustrophobia. The walls are paper thin, so I could hear all the conversations of everyone on the floor and noise from the lobby. And this is why I hate New York. I asked to be moved to another room, but they were all booked.

Strange hotel. We turned up. No, how was your journey are you ok. Minimal interaction. Though when the girls came on they were friendlier. It's a strange hotel but something was lacking and I'm not sure what. It just seemed soulless. Also coffee needed. Apparently there's a coffee shop on site but we were never told this.

The hotel is so clean and smells lovely the minute you walk in. The rooms were comfortable, spacious and sparkly clean. Great showers too! Excellent location in the lower east side, close to many delicious restaurants, excellent coffee shop right around the corner as well. The area is a great place to stay, where as you are close to everything but not smack dab in midtown/tourist-ville. Additionally, there's 2 trains close by (5-10 minute walk). The hotel staff was friendly and welcoming, we requested a late check-out (12 PM) and they were kind enough to extend. All-in-all a great hotel, with no complaints. I did not try the cafe, so I cannot comment on that, but the hotel experience itself was very pleasant!

We had a comfortable 3-night stay at the Allen Hotel. The room was smaller than expected but had everything we needed for a very reasonable price - friendly and quick check-in/check-out process, plenty of storage space, complimentary toiletries and towels which were refreshed daily, a comfy king sized bed, cable TV, mini fridge with free water bottles, easy to use thermostat to keep us warm, and a private balcony which is definitely hard to come by in a hotel! The hotel lobby, hallways, and room were decorated with a unique blend of east meets west transitional touches and furnishings. Situated around Chinatown, the location was also perfect for many of the areas we wanted to explore as it is walking distance to Greenwich Village, Soho, Chelsea, lower Manhattan, etc. Plenty of train stops, delicious restaurants, bars, and stores nearby!

My husband and I stayed one night at this hotel. The location is great, walking distance to Chinatown. We were upgraded to the pen house with a balcony with the same price. The room was clean and doesn't smell like the other hotel we had stayed in NYC. Will definitely will stay again the next time.

My friends and I stayed at this hotel and as soon as we arrived we felt welcomed. The hotel is in a great location with easy accessibility to all the sites in the city. The hotel staff go above and beyond to make you feel comfortable. The manager David was friendly and would go above the line of duty if we ever had any requests. Gina on the front desk was also very helpful, and that includes all the staff we encounted. When we return to New York my friends and I will be returning to stay at the Allen Hotel again. Thanks see you soon! Joe (green sweater) and British guys!

Do not trust all those good reviews from Booking and other web sources. Even though weekday prices were low for NYC, weekend and especially NYE prices were up to $550 and more (without taxes). Rooms were small and not the cleanest. We were 3 in a room and had to ask every day for the third towel. The extra bed has never been made and to change linen after 6 nights required a lot of requests. Personnel is polite and kind, but not efficient. If you are planning to spend the week during off-season periods this might be a good low price option as it is close to subway stations and to a bunch of good restaurants and bars. Otherwise, look for better options.

Hotel highlights

  • Close to New York University and 5th Avenue
  • Free WiFi and wired Internet in public areas
  • Fitness center
  • Rooftop terrace

Located in Lower East Side, The Allen Hotel is within a mile (2 km) of popular sights such as New York University and 5th Avenue. This 41-room, 3.5-star hotel welcomes guests with conveniences like a fitness center, a rooftop terrace, and coffee/tea in a common area.


Start each morning with continental breakfast, available for a fee from 7 AM to 10 AM.


The bathroom offers free toiletries and slippers. Other standard amenities include free local calls, a safe, and a desk.

Property features

Guests staying at The Allen Hotel enjoy a fitness center, a sauna, and a rooftop terrace. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 1 Double Bed, Balcony

Full 1 | Sleeps 2

Deluxe Room, 1 King Bed, Balcony

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 103 reviews