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Cambria Hotel New York - Chelsea

3.0 out of 5.0

Cambria Hotel New York - Chelsea

3.0 out of 5.0

Recent guest reviews

Excellent location. Walking distance to so many mayor sightseeing attractions. Staff was very friendly and attentive. This was our first time in New York and the staff was very welcoming and helpful. Excellent customer service!!!! Very quiet room and very comfortable beds.

The hotel is great, stayed a few times at the hotel, rooms are spacious and cozy. Grateful to have a very hospitable staff, very pleasing and accommodating , Brian and Melissa would reach out to see if they can even make my stay even better. Th

Clean - spacious for NYC. Convenient location! I would stay here again for a second visit.

While my room was clean and spacious, they gave me a room right on the street. There is construction going on all night long and the room is not sound proof. Did not sleep well.

Quite nice space Room for NYC. Negative Pointe are lamp broken bulb, bathroim shelf broken.

We liked the location and the staff. We thought the hotel had declined from last year. Hallways were very dirty and rooms weren't as clean as they should have been.

Great location just off the main roads. Staff was wonderful and quick to respond to a couple small issues.

Excellent location and friendly staffs, comfortable beds, room size is decent. My only complain is bathroom sink is small and not much counter space. Overall a very nice stay, would definitely choose it again if back in Manhattan.

Very friendly staff. Small hotel but extremely clean and modern.

The shower in a hotel I have a had very good water pressure

Great staff great hotel, very clean room and they were able to check me in at around 10 30 sm. Which i didnt expect. Thanks

In flower district, great location! Clean and comfortable rooms. Rooftop lounge with beautiful view!

A very nice hotel, I plan to stay there again when I return to NYC.

Bathroom small. Walking distance to time square. Overall, a very comfortable hotel.

The front desk staff was so welcoming and friendly. They were eager to help me with directions and any questions I had. They went above and beyond to make sure I was comfortable and that the room had everything I needed.

Great location. All the staffs are very nice and helpful.

123 W. 28th Street New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Madison Square Garden
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Midtown, Cambria Hotel New York - Chelsea is within a 10-minute walk of popular sights such as Madison Square Park and Empire State Building. This 135-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a rooftop terrace.


Dining

Enjoy a leisurely bite to eat at Urban Diner, the hotel's onsite restaurant. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

Guests can expect to find free WiFi and 50-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a microwave.


Property features

Built in 2015, the brand new Cambria Hotel New York - Chelsea features a fitness center, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 50.00 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and free newspapers.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, City View

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Cambria Hotel New York - Chelsea

Everyone (30) Business (1) Family (2) Other (2)
5
Families

Excellent location. Walking distance to so many mayor sightseeing attractions. Staff was very friendly and attentive. This was our first time in New York and the staff was very welcoming and helpful. Excellent customer service!!!! Very quiet room and very comfortable beds.

By on Jul 16, 2019

5
Everyone

The hotel is great, stayed a few times at the hotel, rooms are spacious and cozy. Grateful to have a very hospitable staff, very pleasing and accommodating , Brian and Melissa would reach out to see if they can even make my stay even better. Th

By on Jun 25, 2019

Review comment responded on Jun 26, 2019

Dear John, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Michelle Giovanni General Manager

5
Families

Clean - spacious for NYC. Convenient location! I would stay here again for a second visit.

By on Jun 9, 2019

Review comment responded on Jun 11, 2019

Dear Anonymous, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Michelle Giovanni General Manager

4
Everyone

While my room was clean and spacious, they gave me a room right on the street. There is construction going on all night long and the room is not sound proof. Did not sleep well.

By on Mar 26, 2019

Review comment responded on Apr 3, 2019

Dear Anonymous, Thank you for noting our clean and spacious rooms. I’m sorry to hear that noise pollution kept you from having a restful night’s sleep; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Michelle Giovanni General Manager

4
Family with small children

Quite nice space Room for NYC. Negative Pointe are lamp broken bulb, bathroim shelf broken.

By , from Mi on Mar 24, 2019

Review comment responded on Mar 25, 2019

Dear Ett, Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback, which highlight’s both successes and areas for improvement, allows us to monitor how we are doing. We appreciate your choosing to stay with us and look forward to your return trip. Sincerely, Michelle Giovanni General Manager

3
Everyone

We liked the location and the staff. We thought the hotel had declined from last year. Hallways were very dirty and rooms weren't as clean as they should have been.

By on Mar 21, 2019

Review comment responded on Mar 24, 2019

Dear Anonymous, Thank you for noting our location and associates. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from past visits. The details definitely do make a trip and we regret we missed the mark. Your feedback heightens our awareness and allows us to improve, We appreciate your patronage and hope to see you again. Sincerely, Michelle Giovanni General Manager

5
Everyone

By on Mar 10, 2019

Review comment responded on Apr 3, 2019

Dear Anonymous, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Michelle Giovanni General Manager

5
Everyone

By on Jan 21, 2019

Review comment responded on Jan 25, 2019

Dear Anonymous, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Michelle Giovanni General Manager

4
Everyone

Great location just off the main roads. Staff was wonderful and quick to respond to a couple small issues.

By on Dec 30, 2018

Review comment responded on Dec 31, 2018

Dear Anonymous, I'm thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It's wonderful to know you enjoyed our great location and helpful associates. We appreciate your recommendation, but of course, the highest form of praise would be your return! Best, Michelle Giovanni General Manager

5
Everyone

Excellent location and friendly staffs, comfortable beds, room size is decent. My only complain is bathroom sink is small and not much counter space. Overall a very nice stay, would definitely choose it again if back in Manhattan.

By , from MA, us on Dec 25, 2018

Review comment responded on Dec 31, 2018

Dear Julia, We appreciate your review and recommendation! It was our pleasure hosting you and be humbly request a return visit. Thank you for choosing us. Sincerely, Michelle Giovanni General Manager

Cambria Hotel New York - Chelsea

123 W. 28th Street, New York, NY 10001
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.